$411 Find Cheap Flights from Pittsburgh to Zurich

I upgraded to first class only to find out that I still had no access to the sky lounge without a sky miles card or AmEx (something that should be emphasized outside of the fine print!) Also, no food or drink service provided during the flight, so I basically paid 4x more just for “free” checked baggage and a bigger seat. Not worth it.

I appreciated friendly service from check-in, to boarding, to in-flight amenities! Attendants were accommodating and helpful. Thank you! Elaine

Delta was really good about being transparent with why we were delayed it’s just that’s the plane was really old and outdated and a lot of the comfort and amenities we know Delta to have did not shine through

Bottom seat cushion is almost non existent. Very uncomfortable seat.

Delta was great the entertainment was outdated. Screen was very small and didn’t work.

Flight did not have seat back entertainment and the wifi was iffy.

Pretty standard flight. Delta has a good selection of movies.

The WiFi has been awful on my last few Delta Air Lines flights.

The seats are uncomfortable, feels like a small seat pad on plywood.

The seats are uncomfortable and there was no power to recharge a phone.

The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.

Overall good flight. The pilots were excellent. It was a nice flight, but the seats were a little uncomfortable.

There was no air on the plane and it was very hot.

Flight crew was amazing! I don't like that the Polaris seats are side-by-side.

Not enough room between rows and food was gross. $160 baggage charge?! Never again.

Flight was 3 1/2 hour delayed with no credit or meal vouchers

Smoothly flight, pleasant flight attendants. I wish there were better food choices.

Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.

They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process

late departure due to some unspecified issue with ventilating the cabin. They got it running but it was FREEZING for the whole flight. I asked for a blanket but they didn't provide one. They could not turn up the heat. it was quite miserable.

Icelandair flight was excellent. The checkin and security arrangements for Saga Premium passengers at Newark was very poor - our checkin opened much later than the normal and our security queue simply led us to the back of the normal queue. Someone was having a laugh surely!

The flight was on time and the crew was nice. I did not like the fact that my husband and I were seated in different rows. I feel pressured by airlines to pay more to choose our seats. We will sit anywhere, but we shouldn't have to pay to sit together. I also think they should serve at least a snack that's free.

My only area of issue was the flight was rather warm and the knobs for cool air didn't allow much cool air to come through. Everything else was great.

Been travelling for 2mo. And when you meet flight Attendants that love their jobs you can just tell. And makes flying with them worth another flight in the future!!

Everything was great! My only critique is 25 euro for wifi is wild, but I get it

Easy check in and boarding. Staff pleasant and helpful. Will continue to fly with Iceland air. Aircraft clean

Well! They got me as far as Iceland, let me wait around at the airport since my next flight had either left or canceled, finally gave me my luggage, and sent me to wait quite some time with seven other people for a ride to a hotel. At the hotel we got a chef's salad, a nice room for the night which unfortunately had feather pillows and duvet (allergies), a really great and spectacular buffet for breakfast (small but stunning), taxis back to the airport for the 9:30 Delta flight back to Minneapolis. The Delta flight has free food and liquor included which Icelandair does not. All in all, it falls far short of my worst ever United flight to SGN. Icelandair did change my reservation after my roommate tested positive for COVID and we canceled our plans to travel around Iceland, but the charges were fairly hefty. I had trouble contact Kayak's agents to discuss changing my reservations and finally contacted Icelandair who changed them. (I used their contact form and put in several requests for call backs.) Of course, they called just after I made the change with Icelandair.

Did not like last minute change to our itinerary that made us spend the night in the airport

did internet check in but still had to get checked in at the counter and this was not the first time. Bummer!

The seats are very close to one another and it is a bit uncomfortable, especially since I was in a middle seat.

They could have done a better job announcing the boarding groups and asked for more drinks (water) if needed.

Very confining seats side to side. Not wide enough for any comfort.

For coast to coast travel the A321 and even the NEO, even in first class will never be excellent. That would take a B787 or 777 to accomplish.

Service not nearly as good as Qatar airways flights used to be on service from PHL to DOH.

The one gate agent was very abrupt and rude. Not a good look for American for the day

Departure more than an hour later. Conexion/waiting time at the airport was more than 7 hours :(

I was unhappy with having the seat I chose changed at the last minute. I was moved to an aisle seat which did not recline and was next to the bathroom. The bathroom odors made the flight entirely unpleasant. Having carefully chosen my seat months before I was not pleased with my AA experience. In addition, they ran out of tea during flight service, really?

Boarding was disorganized and delayed because they overbooked and wanted people to give up seats then further delayed due to an issue with the plane. They did not load my bag and it took a day for them to return it. Flight attendant was lovely and the only positive thing about this trip.

Pilots showed up late because they decided to stop and get something to eat instead of going straight to our gate, Forcing an 1 1/2 hour delay, and missed flight. Shame on the pilots.

The airline schedule services was simply mediocre. The ground crew is fine; they are doing their best. The after-delay services were simply poor, and after-cancelling services were almost non-existence. Receiving refund is one rescuing point, but please keep in mind that, people wants to get home or get to their destinations. Cancelling without aftermath recourse is simply poor services. AA needs to fire the marketing department, and the customer-service related leaders.

No fast track available, no organisation. Unpleasant boarding system at gate 20 at JFK. When giving feedback to the lounge team I was told to talk to the manager instead of taking the feedback.

The whole experience was great. The only improvement would be the entertainment selection

Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat

I will travel by BA only in future also. Only suggestion is they should give aisle seat in front near washroom for senior citizens

Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.

It was good overall. Entertainment was ok, one of the TV screens had issue. Bit old plane but leg space was good. Overhead luggage had good space. The worst part was experience at Heathrow airport, it was total chaos.

Comfortable, pleasant staff, quiet, good entertainment, food, drinks. Better than American (flight back) when we were crammed in and staff sometimes indifferent.

I was disappointed with the quality of the food and the fact that I was not given a toiletry bag for an overnight international flight

I was disappointed with the quality of the food for an international flight also I wasn't given a toiletry bag which is customary in international flights.

Pretty disappointing. Paid for business class. It was burning up the entire flight. For a 7 hr flight, after the first few hrs. The crew disappeared. Poor service.