Find cheap flights from Portland to Berlin

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Pros: "Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew."
Cons: "Nothing comes to mind. Keep up the good work."

Pros: "The crew is very nice."
Cons: "Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano."

Cons: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Cons: "Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam."

Pros: "Overall"
Cons: "Space was limited"

Cons: "Food was OK, could have been better."

Cons: "Lufthansa lost my luggage. Still waiting in my hotel."

Pros: "Large entertainment variety"
Cons: "Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich."

Pros: "Fly is Ok"
Cons: "Fly is Ok"

Cons: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."

Pros: "Crew was very kind and attentive"

Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Cons: "Didn’t like the food"

Pros: "We very much appreciated you the Lufthansa agent helped us after we missed our connecting flight to Toulouse due to German passport control. She was able to get us on a flight to Munich then on to Toulouse. We were able to get to Toulouse 4 hours after originally planned."
Cons: "Though our flight arrived in Frankfurt on time (6am) we missed our connection to Toulouse (7:20am) because of the passport check in Frankfort. There were only two agents and they were working at a snail's pace. It was incredibly frustrating and if this happens often, those flights shouldn't be advertised as connecting."

Pros: "Attitude of staff"
Cons: "Food and delay"

Cons: "My flight got canceled. It is awful, extended my travel Time significantly."

Pros: "Easy boarding. Nice crew. Good leg room"
Cons: "The seat was so hard and my seat back was broken so I could not recline. I paid extra for these seats and it was not comfortable."

Pros: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Cons: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Cons: "Boarding needs to be more organized"

Pros: "Nothing."
Cons: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Cons: "Very very long walk plus train to baggage reclaim at Munich"

Pros: "The atmosphere they create is very comfortable"
Cons: "I don’t now"

Pros: "overall experience is great"
Cons: "seats would have better"

Pros: "Flight itself was fine. Some turbulence but that could not be helped"
Cons: "My 6am flight was cancelled while we were waiting in line. No one explained anything. Just went up to desk and I was put on a flight an hour later. But then my bag did not make it I was there in plenty of time to check in. Easy explanation would have helped"

Pros: "The crew were friendly"
Cons: "Nothing I didn't like"

Cons: "Plane closed the gate two hours before departing. Should have waited for passengers delayed by weather and lack of a sufficient ground crew."

Pros: "My booking and ticketing went very well Lufthansa was great"

Pros: "Made tight connection. Slept entire trip"

Pros: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Cons: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Pros: "The food and drinks was very good."
Cons: "The flight was late."

Pros: "This was our first time flying with Lufthansa and it was our favorite airline so far!! The flight attendants are why our experience was so great, they are so kind and helpful"

Pros: "Air hostess J. Haupt was the friendliest of all. She made the flight definitely more enjoyable."
Cons: "Everything was good."

Cons: "Not enough leg room I am 6ft 3 tall"

Pros: "We had nothing to complain about and much to be happy about. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). The food was much better than the United flight, and really, it was almost too much. I'm home 14 hours after landing and I'm still not hungry. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. The crew was very pleasant and accommodating. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight."
Cons: "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. I even abandoned one movie I really wanted to see because I couldn't follow the dialogue. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. Here's an idea for Lufthansa: how about adding "Tips" to somewhere in the Entertainment system to improve your seat, viewing, and other experiences. For instance, I wasn't aware that the head cushion on the seats were adjustable to better support your head. One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent."

Pros: "The energetic crew who served with a smile"
Cons: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"

Pros: "On-time, excellent and friendly service. I received the special meal I requested (vegetarian Asian) and it was very tasty."
Cons: "Not very many English language movies. I wasn't able to get the subtitle in English for the German programs."

Pros: "The airline staff for Lufthansa were kind, courteous, and respectful! As mentioned, haven't flown in 30 years, let alone, never overseas, and I couldn't have had a better experience; especially being in economy seating! Would fly with Lufthansa again in a second, and recommended them to friends on Facebook!!"
Cons: "No complaints!"

Pros: "Great service, good leg room this plane versus last flight going the other way."
Cons: "Plane late, better communication and gate change notice would have helped"

Pros: "Entertainment, comfort"
Cons: "Food was not good. Too salty."

Cons: "This was actually operated by United and as usual united service food and quality was way below the norm. Very disappointing."

Pros: "Food was delicious, service was amazing"

Pros: "Friendly service"
Cons: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Pros: "Good was great. Had a decent amount of overhead bin space, so, unlike with domestic flights, I didn't have to fight for bin space, or stuff my wheel-less carry-on under my seat because people with bags that should be checked brought 3 carry-on bags and were taking bin space above other people's seats. Crew came by frequently to offer drinks and snacks which was much appreciated."
Cons: "Crew seemed overwhelmed and frequently forgot to ask me if I needed anything, despite asking my two seat mates. Headphones on board were dinky and my pair didn't work well. Had to sit in front of a passenger who was constantly hacking very wet-sounding coughs, full of phlegm and not covering her mouth. No one asked her to use a napkin or came by to offer water or suggest she cover her mouth when coughing."

Pros: "Service from Chicago to Munich excellent! Air Dolomiti flight crew superb. All cockpit crews competent."
Cons: "Poor attitude and service in US from United flight attendants."

Pros: "service was great. can't complain."

Pros: "It was on time."
Cons: "It was overbooked."

Pros: "The customer service representative was able to get me on a flight that departed earlier due to its 2 hour delay."
Cons: "N/A"

Pros: "It was good because I was placed in EconomyPlus"
Cons: "Was not able to check-in on line and I could not book my seat - so I was just assigned seating. Fortunately it worked and I got the window seat on the shorter flights and an aisle seat for the longer flight."

"What a great flight. Would do it again without question."

"Twice I called to see if A meal was served on the 1st class flight and was told no. So no gluten free meal for my wife and we purchased meals to carry on with us. Annoyed."

Pros: "Keep it up with great services. !! Thank you!"

Cons: "Could be better, say, like with Singapore Airlines.."

Pros: "Crew great."
Cons: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."

Pros: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Cons: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"

Pros: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Cons: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Pros: "Good food."
Cons: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Pros: "Crew were friendly and pilot did a great job"
Cons: "No food and very limited beverage service. No entertainment,"

Pros: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Cons: "I liked it all."

Pros: "The friendly crew, and quiet cabin"
Cons: "The food was too Finnish."

Cons: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."

Cons: "Economy seat with Centre seat left empty"

Pros: "Service, staff, food and beverages all excellent"
Cons: "Seat was just a little hard when lying on my side"

Pros: "Boarding and de-boarding was quick"
Cons: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."

Cons: "You have canceled my flight and you have just sent me an email."

Cons: "They lost my luggage at some point in the short journey."

Pros: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."

Pros: "Crew and entertainment great."
Cons: "Big 3.5hrs delay. Missed my connection."

Pros: "fast boarding"
Cons: "rude crew- the crew was impolite to all passengers."

Pros: "It is misleading to review this as finnair flight. Not relevant"

Pros: "Liked the Airbus seating on Finnair better than American's Boeing 777 seating."

Pros: "Crew was fine"
Cons: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Pros: "Good customer service, top notch on all aspects. Very attentive staff.."
Cons: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Cons: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Pros: "The crew was very nice and helpful. It was a short flight and we didn't get a meal, so it is hard to judge."
Cons: "My seat was backwards and I was sitting facing the salon."

Pros: "Nothing!!"

Pros: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Pros: "everything was ok."
Cons: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Pros: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Cons: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Cons: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."

Pros: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Cons: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Pros: "Called BA (the carrier for our FinnAir flight) when I couldn't check in (didn't have a booking number that worked). Staff member did tell me that all was in order with our booking. He wasn't able to check us in anyway, as something was amiss with 'the system'. In the end all worked out fine, we just made sure to get to the airport early to make sure we got decent seats."
Cons: "A bit nerve wracking to see online that our flight information 'could not be found' when trying to check in with the booking numbers I had!"

Pros: "on time friendly staff"
Cons: "more food choices"

Pros: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Cons: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Pros: "Nothing"
Cons: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Pros: "Everything was top class!"

Pros: "I was not well and at the check in the lady was kind to change my seat ..."
Cons: "I order a special meal ....no meal for me on the plan ."

Pros: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Cons: "No complaints!"

Pros: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Cons: "Notting i can think of"

Cons: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Pros: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Cons: "I will not fly again with this American airline"

Pros: "Crew got into the Christmas spirit"
Cons: "Audio sockets had "scratchy" sound quality, no matter which headphones were employed Touch screens were very unresponsive and viewing listings was infuriatingly slow - I would prefer to use a simple list without pics"

Cons: "Was not able to check in online on either leg."

Pros: "Services, food, smooth landing."

Cons: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

Cons: "Ingen underhållning ingen flyginformation otrevlig personal jag kommer inte att flyga Finnair igen. Jag och alla andra fick sitta att stirra på väggen framför oss i 7timmar den spanska personalen ska inte jobba för ett nordiskt flygbolag fy fan Med vänlig hälsning Benny"

Pros: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."

Pros: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Cons: "No entertainment, non so ever"

Pros: "Maybe they should call these flights "Byzantine Airways". Finnair doesn't fly Boston to London, so my Finnair flight was on British Airways, but I did it that way because BA wanted more money that day. As a flight, it was OK. I don't think I have much to say about Finnair."

Pros: "I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money."
Cons: "There should be no charge and a refund issued for a mishap on behalf of British airways."

Cons: "Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration."

Cons: "Understand sometimes out of airlines control but reduce delays"

Pros: "Nothing really"
Cons: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"

Cons: "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"

Pros: "Crew was friendly and helpful, and they offered drink service well before and then during the meal service."
Cons: "Get rid of seats E & F!"

Pros: "Crew was very friendly"
Cons: "It was 45 min late so that needs fixing"

Cons: "Food - my dog wouldn’t eat it, Entertainment - woeful same movie just different title, Late again they must specialise in being late"

Pros: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Cons: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."

Pros: "Amazing crew, kind and patient"

Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"

Pros: "The quality of the plane was good and the movies were good. Also the blanket and pillow was nice."
Cons: "I was really cramped and couldn’t recline because the guy behind me was too tall and it amashes his legs, so I had to be uncomfortable for the entire flight."

Pros: "Staff were friendly."
Cons: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."

Cons: "Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades."

Pros: "Crew polite and accommodating. Food OK"
Cons: "Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade."

Pros: "Everything was okay"
Cons: "Everything was okay"

Pros: "It was on time"
Cons: "You can’t pay to pick a seat"

Pros: "On time and staff"
Cons: "Too little space for seating!"

Pros: "Finally getting to my destination 3 hours late."
Cons: "Issues with check-in, flight delayed multiple times, gate changes multiple times, non communication from attendants."

Cons: "The flight was delayed and arrived to London late for our connecting flight to Venice, was rescheduled for another flight from another airport. Had to take the taxi to get there on time for our next flight."

Pros: "food was good"
Cons: "IFE was not good the equipment is very old and selection is limited"

Pros: "Business class seats were good & the business class section was only 50% occupied."
Cons: "My flight attendant Mike had a bad attitude rolling his eyes often. The requests were not outrageous (e.g. I asked for an add'l french roll for dinner because I was hungry) AFAIK, but he constantly had a snobby/snooty demeanor about it. The food was ok, but for the fancy presentation I would have expected better flavor."

Pros: "The staff are good and attentive"
Cons: "Just the delay and long flight but that's something that BA has no control"

Pros: "On time"

Pros: "I did not use the entertainment. The crew was refreshingly professonial, helpful, and cheerful [in a British way]."
Cons: "I'm tall and the budget seat was 'tight'. But it was to be expecdted."

Cons: "My bag was missing for five days back in Chicago."

Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Cons: "I'm still in New York airline canceled my vacation flight and still waiting for justfly .com this company is very unresponsive they haven't solved my problem jet I'm so upset"

Pros: "Planes were new or well maintained."
Cons: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."

Cons: "Flight attended was unfrontly.. bad food..."

Pros: "The services I paid for were delivered very well"

Pros: "Flight was on time departing and early landing. There were plenty of movies to choose from and the food was good for airline food."
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."

Pros: "The staff were all very friendly, and even though we did not get seats together at check in, the gate agent managed to find us seats together which made the trip more enjoyable."
Cons: "I was disappointed to find that there were absolutely no entertainment or connectivity options on board a 2 1/2 hour flight. It's pretty much standard across carriers now to have at least internet access and a portable device entertainment option. I also did not enjoy paying for even the most basic beverages on the flight. Coffee, tea, and soft drinks should be included. You'll save a pound, but lose a customer."

Pros: "Clean and comfortable"
Cons: "Nothing complimentary, no screens on exit row seats"

Pros: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Cons: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."

Pros: "Easy boarding process , flight was on time, airplane looked fine crew was nice"
Cons: "Having to pay for water is not cool, there are basics you know."

Pros: "We arrived 15 minutes early at closest gate to passport control"
Cons: "No entertainment, expensive food, had to pay to check a bag"

Pros: "Crew was friendly, food was good, tv entertainment has a lot more choices now, decent leg room, smooth landing and take off,"
Cons: "Flight being late 2 hours and we had to sit in the plane for that amount of time, they didn't their refreshment service early"

Cons: "Since 1st flight was extremely delayed due to stupidity of staff unable to get head count of passengers, the BA system rebooked my 2nd flight which should hve not happened because I made it to my original flight prior to gate closing AND that flight was delayed anyways so I made it in plenty of time to make it yet my seat was taken from me and then boarding started. And I have to state WHY this BA flight was delayed - because they "had problem getting the catering on board" thus missed runway time. Anyways, since I was rebooked I went to my new gate, waited many hours to hve another issue, where they couldnt find my new seat in system and changed, and again flight was delayed this time due to having a flat tire... Common BA, seems your quality dropped 99%."

Cons: "I don't get no dinner on the flight from Miami to London Heathrow and I felt faint from hunger on board. When I complain to one of the flight crew ,we one hour and forty five minutes left to land,she gave me a pretzel bunch and a cup of tea."

Pros: "Crew in the aircraft."
Cons: "Business class is packed with seats. Other passengers hopping over you if sitting in aisle and serving window passenger over you. No privacy if traveling alone. Very odd to be looking into another passenger eyes during service and landing and takeoff. Toilets not very clean and ran out of Toilet paper. No toilet seat covers."

Pros: "..."
Cons: "Everything was for sale only."

Pros: "Service onboard is always pleasant."
Cons: "Not a fan of British Airways business seats. It feels narrow, crowded (i counted 8 people per row?) and not private. You get much better seats on other airlines without having to pay first prices. Boarding was confusing for people that don't know that Club World means business. And food was bland."

Pros: "Not a lot"
Cons: "Crew is lazy and rude. I had paid for extra legroom seats and it was not honored. Dreadful!"

Pros: "Wonderfully professional crew. They made the flight very smooth and efficient, and I'm grateful for their hard work and high standards."

Cons: "We sat on the runway for 2 hours, and the climate control in the airplane was not active. The outside temperatures were high 90 degrees (late august) and the temperature inside the plane reached 80s. It was way to hot, without water."

Pros: "The meals and service was very good. Pleasant staff, comfortable seats for economy class. Very good entertainment selection."
Cons: "The charge to select your seats. British Airlines only international flights I've taken that charges for seat selection."

Pros: "Was upgraded to business in my first leg."
Cons: "The flight was late, so I was going to miss my connection. I do not appreciate having to wait three hours just to get a new route, and much less the Iberia staff working "on behalf" of British Airways, blaming BA, the system and what not, and being unable to answer straightforward questions such as, Can you give me the confirmation number for the last leg of the flight so I can get a boarding pass in the United Airlines app. Uncommonly ignorant (I speak Spanish as my native language, so that was not the barrier) and uncommonly rude."

Pros: "Entertainment was excellent, the crew was very professional, overall the flight was very pleasant"
Cons: "The flight was 2 hours late on the take off"

Pros: "the crew were friendly and efficient"
Cons: "old plane uncomfortably seats no personal IFE"

Pros: "The meals and the consistent drink service was great"

Pros: "Flight was on time and clean."
Cons: "They missed by special meal once."

Pros: "Friendly staff"
Cons: "Flight was delayed 2 hrs"

Pros: "Quick boarding"

Pros: "the entertainment and food was good"
Cons: "our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants"

Cons: "Freezing in the cabin that morning."

Pros: "Very good on time, comfortable."

Pros: "The flight was average. Small plane, short flight, no food or beverage service. Pretty average and nothing to complain about."

Cons: "The food. Skip the cup of noodles."

Pros: "Great value for the money, friendly staff."

Pros: "Nothing"
Cons: "No notification of 2 hour delay. Missed connection with 2 wrong rebooking on departed flight. No ticket to clear customs and no Air Canada help to rebook correctly."

Pros: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Cons: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."

Cons: "I booked this flight a couple months ago to find no seat assignment which should be booked at Chechen but was not. Then I was given the back seat against the wall which does not recline. There were standby people on the flight who got much better seating than I. I seemed to get the last consideration. I am treated much better on other airlines with much less early booking. also later after take of it was made known to me there were empty seats further up in the cabin. When I email Air Canada they said they would get back to me within 30 days about my concerns."

Pros: "Crew was lovely"
Cons: "Flight was delayed and everyone missed their connecting flights. Air Canada put us on British Airways instead but did not inform them and when we went to check in at the desk they did not have us in the system which stressed everyone out. We eventually got on the plane but I had to sit in the very uncomfortable middle seat rather than in my chosen seat by the window."

Pros: "Crew was kind, helpful, respectful."
Cons: "Not very comfortable."

Pros: "I like the tv screens at the back of the head rests"
Cons: "The seating was a little cramped"

Pros: "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
Cons: "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."

Pros: "Nice crew- efficient boarding"
Cons: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"

Pros: "Flight was quick, service was great, clean lavatories."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."

Pros: "Friendly efficient staff"
Cons: "The plane was a bit dated so the seats were smaller the Luthansa"

Cons: "There was a build-up of delays for domestic flights, namely from Toronto to Edmonton, Ottawa and Calgary (the ones I heard). I was on the Toronto to Calgary flight, which was supposedly delayed from 16:45 till 18:55 EST, but the actual boarding time was closer to 19:45 EST. Once all the passengers were boarded, the crew informed us that the pilot was missing. Another 20 minutes went by before he was located, at which point we were informed that the first mate was missing as well. By the time the pilot and first mate were both on the aircraft, it took another 30 minutes for them to get the aircraft ready. My flight from Toronto to Calgary was supposed to arrive at 19:40 MDT, the actual arrival time was 23:00 MDT. As a passenger, I am annoyed to say the least."

Pros: "The flight was nice and smooth and the crew members were so nice."

Pros: "Service and pricing presented a good value to cost ratio"
Cons: "The sound quality of the onboard entertainment is shameful espwcially for thisi day and age. The image quality wasn't great either."

Cons: "To start with the boarding was like herding cattle. They could not control the people and people were just lining up all over the place regardless of their zone number. My husband is 6'6" and the leg room on the Air Canada flight was horrible. He had to sit with his legs out and the flight attendant kept asking him to put them in..he could not as they would not fit at all. He ended up standing up most of the 3 hour flight. I will never fly with this airline again."

Cons: "Seats are small and these are the regular seats"

Pros: "Crews were very nice. I also liked biscuits."
Cons: "Ground staff was not as nice as the crews."

Pros: "Preflight very convenient."
Cons: "Not able to see my booking on Air Canada, agent was less than helpful. Food okay, except breakfast was a small cold muffin."

Pros: "I liked the flight crew. They were very friendly and attentive."

Pros: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Cons: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."

Pros: "Reasonably spacious seating in economy. Entertainment system worked and there were adequate options. Plane was clean and all facilities adequate in number and cleanliness."
Cons: "Flight attendants were not polite or helpful, sometimes rude. Food service was minimal and passengers were left hungry and thirsty for many hours (6+)."

Pros: "Plane was clean and offered a nice variety of food and snacks"
Cons: "Every flight was late boarding and arriving."

Cons: "Delays on every leg of our flight. Missed our evening flight to USA and had to spend the night in Canada to fly out the next day. Desk agent service was atrocious!"

Pros: "Preferred seating was comfy"
Cons: "2 couples travelling together were assigned 4 seats I opposite ends of plane, no two together and no chg option. Discovered that seat next to my spouse was just assigned minutes before boarding. CSR at AC on phone was rude and unhelpful, boarding staff offered no help either."

Pros: "The flight seats were great. Spacious, charging ports, cheap flight, and had entertainment in-flight."

Pros: "comfortable seats and friendly staff"
Cons: "no problems with this flight"

Cons: "1 bathroom for entire coach class? Consistent line of 4-5 and sitting in the back meant someone standing next to me. Turbulence mandated seating generated overt unhappiness from many passengers."

Pros: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Cons: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"

Cons: "They try to board by groups but unfortunately they get the entire plane trying to stand in there group lines and don't load anyone for 15 to 20 mins. It congested all the walkways and people just change to the shortest line"

Pros: "The flight was excellant. Something that horizon air needs to aspire too."
Cons: "Nothing"

Pros: "Great crew and good wine!"

Pros: "Generous seating. Decent food."

Cons: "Was not told a transit visa was necessary to fly through Canada. Denied boarding in Nairobi on way over and had to book on another airline."

Pros: "Great service, on-time flight."
Cons: "No complaints"

Pros: "Nothing"
Cons: "Checking in was horrible. Lady at the counter was not helpful at all. Although my main carrier for the international flight allowed 2 checked baggage free of charge, Air Canada only allowed one free baggage and 2nd baggage for $100 for the connection."

Pros: "Glad for this new route. Will make Europe easier to access from PDX."

Pros: "Most things where fine. Slight delay in boarding but still made our connection."
Cons: "Tried to signal stewards for another beverage but got no response. Lack of customer service."

Pros: "The plane was clean and comfortable."
Cons: "It's a long flight, unless you are flying first class it's not going to be amazing."

Pros: "The crew and boarding is always efficient."
Cons: "It is a must to upgrade your seat if traveling longer than 3 hours."

Cons: "Q400 noisy, lack of storage space"

Pros: "Clean, quick flight."
Cons: "cramped, not enough carry-on room."

"The stewards didn’t tell me that hot food was unavailable when I asked - that it was coming “later”. I missed the chance to buy snacks that were available. The flight was packed - felt like cattle."

Pros: "Very comfortable. Crew was excellent"
Cons: "Doggie relief area was absolutely gross. I saw atleast 3 other people who refused to also use it."

Cons: "Airlines are definitely putting profits above passenger safety!! How could they fully book a plane during the COVID pandemic?? Shame on you!!"

Cons: "Have the middle seats vacant. Doesn’t make sense to hound people about social distancing and masks and then have a full plane."

Cons: "WiFi"

Cons: "United really seems to have issues with their planes. Problems on Wednesday then again today. On Wednesday we boarded late and pushed people’s flights back because the cleaners didn’t show up at boarding time and at landing time we had to go back up when the prior flight was still on the runway."

Pros: "Seat was terrible. Crew excellent"
Cons: "Don't overbook flight. No inflight media service, no free wifi - These should come with ticket price"

Pros: "Crew was pleasant and kind"
Cons: "Sitting next to the back bathroom, getting bumped by other travelers and the food carts, and the turbulence."

Pros: "Nothing"
Cons: "Awful flight attendants. They all hate their jobs."

Pros: "The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience."
Cons: "The United boarding system sucks.....unless you have $$$$."

Pros: "On time. Overall everything went well."
Cons: "No food and no entertainment for a 4 hours flight. With the high price ticket I bought, I think that’s really unfair."

Pros: "I liked that it was a short flight and that the over-head bins were big enough for my backpack."
Cons: "I didn't like that my friends, who bought their tickets at the same time I did, with their own cards and checked in at the same time as me, didn't get a seat number. I had one assigned when my ticket printed out, after I checked in at the airport after they did. They had to wait until boarding was almost complete before they were afforded a seat. Seemed really strange. With United already having a bad name from recent stories on the news, it made us worry. Don't like worrying when it has anything to do with an airplane."

Pros: "Orderly on time"

Pros: "The agent in San Francisco was awesome and even went out of her way to bump me to a better seat. Leaving Portland was easy, crew were super organized!"
Cons: "No entertainment systems were working at all. Leaving San Francisco to kahului we had so many unruly young adults that were just out if control. They kept switching seats, spilling alcohol all over me and my stuff and the flight crew could not care less. We even had an older Asian flight attendant on flight 1749 that was just overwhelmed for the job. She would hand the person on the isle a handful of pretzels and say 'here, pass these out'. The other flight crew members made it worse by treating her poorly. You could tell they didn't like her and were agitated by her. Instead if being polite and educating, they were exasperated and impatient. Overall was super disappointed. I have flown United so many times back home to Maui and was always so please and excited to brag about how great United was. Not this time. Thanks for reading."

Pros: "Crew, and service"
Cons: "Being stuck 2 times first day o USA in Chicago ( plane late missing my connection ) and horribly late from Denver to Frankfurt! 6hours stuck and rebooking my pick up!!!! His cost me money!"

Pros: "The crew was competent and the flight was easy."
Cons: "I wish they'd waited until everyone got on board to announce that we would need the United app to watch movies during. E flight. They did the announcement too early and about a third of the plane missed it."

Cons: "Sitting on tarmac for 30-40 min"

Pros: "Both our flight where on time and smooth as can be. Stuff was super friendly."
Cons: "Nothen bad to say..."

Pros: "It was an ok flight i guess but there was no good free in flight entertainment."

Cons: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."

Pros: "Friendliness of staff"
Cons: "I booked the flights for both my sister and I and we were never put in seats next to each other"

Pros: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Cons: "Flight was delayed."

Pros: "PenAir computer systems were down in Denver, so flight was about 30 minutes late. Crew was good tho."

Pros: "Got everything we needed."
Cons: "No complaints."

Pros: "The plane was loaded efficiently The flight took off right on time We arrived even ahead of schedule The attendants were all friendly"

Pros: "Arriving to my destination is what I liked about this experience."
Cons: "The flight crew was rude, walking through the aisle acting bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience. The commercial ads blasting in my face without the option to turn down the volume is insulting."

Pros: "The plane was new and clean"
Cons: "The new seats where not very comfortable one crew member was very nice the other two were curt when dealing with the passengers or moving the cart up and down the isle."

Pros: "Everything went well, from boarding quickly to landing ahead of schedule."
Cons: "A mother with 2 fussy babies somehow sat next to me and they were extremely bothersome. Nothing was done to accommodate the crying babies, and we all know how annoying that is."

Pros: "I don't like it"
Cons: "It was the worst flight I ever had in my life, first of all our flight from phenx( arezoina) to New York beget canceled and the company put us in a very bad hot for one night,then they changed our plane to Philadelphia which our flight from there to newhampshire got had be late for more than 3 hours. You are the worst company in this world."

Cons: "Flight came in super late and missed the layover."

Pros: "Nothing"
Cons: "They oversold the flight and made me check my bag as a result when I told them I needed to remove the fragile object I was carrying they told me I should have thought of that before buying a cheaper ticket and refused to let me remove the object because the flight needed to take off. When my object came back shattered they informed me they don't cover fragile objects and I should have known that when checking my bag."

Cons: "Ended up the flight was delayed so united helped me change my flights"

Pros: "Very spacious, nice crew. Speedy boarding."
Cons: "Didn't get a snack. Wifi was down so couldn't get entertainment on flights."

Pros: "Flight left and arrived on time"
Cons: "Was assigned a middle seat. Tried to change it, but was not willing to pay $75 to do so."

Cons: "Landed 15 minutes early, waited for the gate open , then ended up 10 minutes late in a different gate further away from my next gate that we had a short connect time to . It's obvious that United spends all its money on frequent fliers so the rest of us are left to fend for ourselves ."

Pros: "Got on the plane fast."
Cons: "The crew was noticeably rude to both passengers as well as to other crew members. They made it obvious that they didn't want to be there and were less than accommodating when the overhead bins ran out of space."

Cons: "Being packed into the seats like sardines, not nearly enough leg room and even when reclined the chair sits too up right. When the seat in front of me leans back, I can't even lay my head down on the tray table because the space is too small for me to bend forward. So I'm forced to sit up right on two long flights, the first didn't even have in-flight entertainment. I can't imagine someone bigger than me (5'4" 150 lbs) being able to even reach the floor if something was dropped."

Pros: "Great all around!!!"

Cons: "Very bad food and seating"

Pros: "The cabin attendant gave me a extra coke."
Cons: "Connection times were too close. My seat was double book on the flight."

Cons: "Check in staff was dismissive and not helpful at all at first."

Pros: "It was great. Absolutely no complaints"

Pros: "Plan left early and landed ahead of schedule"
Cons: "Crowded flight"

Cons: "First when seated there was no room for even my purse in the overhead storage. I had to hold everything in my lap. My ticket seats were separated when I was sure I booked the seats together. The blanket given to my seat was in package but was used and very vile smelling. The flight attendant was very rude, had an attitude when I asked for a drink after I wasn't offered one. When landing and I was asleep, flight attendant hit my head to wake me up to adjust my seat to the correct position rather then in a polite way. Also luggage was not with the rest of the planes luggage and on a differnt carousel. I travel often and are use to glitches, but when cleanliness and attitude come into the picture those are things that can be controlled. I wish to no longer travel with United again."

Pros: "Nice service , flight was on time and ahead of schedule."

Pros: "Crew was helpful, responsive and empathetic."
Cons: "movie would not go on all the way or turn off. Stuck on TriBeCa shorts 100 times without sound. Two attendants tried to help me with it!"

Cons: "No food"

Pros: "Very unhappy employees. I work at Nordstrom so maybe my expectations are a bit high when it comes to customer service, but if I owned united airlines I would be ashamed of the way United employees treat people. I paid an extra 300 than I had to to get to Hartford Connecticut at the time I chose when purchasing the ticket. Every plane was delayed. EVERY FLIGHT by at least an hour. I missed my connections and was rebooked twice. the average joe customer service lines were ridiculous with the separate priority line having first dibs. The first customer service man I met with was helpful and kind. With the exception of that man and one flight attendant on my trip back to Portland, every employee was indifferent, condescending and in some cases, actually mean. I say that seriously! (I can't believe it either). I am not a difficult person to get along with and I never showed upset despite the many mishaps I encountered on this trip. Customer service is so important and could have made up for the obvious poor planning and lack of communication by which united airlines functions. Unfortunately, I would rather fly any other airline if given the choice after this trip. Even spirit (and let me tell you, I've only flown spirit once and there is a good reason for that). So disappointing. I am upset over my experience and again, will avoid this airline at all costs in the future whenever possible."
Cons: "Above."

Pros: "No delays."
Cons: "No complaints."

Cons: "I would like to see free movies added to the flight like American Airlines have."