Made us wait over 2 hours on the tarmac before take off inside the airplane.
Flight was not full.
Luggage was very late and arrived at the wrong carousel.
The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that.
Decent boarding group, same snacks, same flight attendants (who were very nice)
My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
My luggage was lost and I still haven't received it
Ease of boarding, reasonably comfortable seats on a short flight.
No liquids (soda, coffee, water) offered.
You have to pay for any drink and snacks in flight
End of a long ordeal... I slept the entire flight
Old and rusty aircraft that seems to be taken care with the strict minimum.
The extra $50 seats were roomy.
Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.
Canceled flight , delayone day , I should rebook by myself by calling the air canada call center I will considre next time when reseving with Air Canada , and Kayak because you didn't even know what happen with me , I took flight to London next day since my flight was canceled
Lufthansa is extremely efficient, and the staff is very helpful all while being cheerful and kind. The planes are new and clean, everything was a notch above typical economy carriers. Well done!
Slept like a baby with no interruptions.
Comfortable seats; food was adequate
Seats seem a bit close to one another, with little knee room
The Entertainment, the Food and the nice and friendly manner of all personell.
|Flights Arrive in||Bologna Guglielmo Marconi|
|Flights Depart from||Providence-TFGreen|
|Airlines||American Airlines, Brussels Airlines, Air Canada, Lufthansa|
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