Flight left on time and was early landing. Seats not comfortable and not enough space…
Flight left on time. Seat spacing is way too small…
It would have been better if the flight was on time
Fairly good - the seats seemed more comfortable on this flight. The staff out of Detroit were quite friendly. But they directed us to the wrong carousel for luggage. :(
Just crazy with times being pushed and pushed and pushed and gate crew at Philly super rude and unprofessional with many under stress with delays.
I liked the new boarding process. I thought the buyup options (legroom, early boarding) to be easy to request and reasonably priced. All the Southwest team from gate to in-flight were so nice.
Flight time kept changing and so did the gate. It was very frustrating
Better and more food and drinks. Put msnbc and free speech tv on the news channel selection list.
It is southwest seat was ok. Not the most comfortable seat
Flight was great, but golf bag never made it until later in the day. Even though I had a nonstop flight it was placed on a different one. They made it right with flight credits and I was able to get it the same day.
an he late. super rude gate agent, to every person. spoke down at people.
One of the restrooms didn’t work. The ones that did never got replenished. Flight attendant just sitting there on their phone. No notification that the bathroom was broken so long lines. Apathetic crew.
Pushing back flight and ultimately cancelling it after multiple changes and hours of delays. Comm were terrible as to what was going on and what options were available.
Even though we arrived early and checked in, for some unexplained reason, our bags were removed from the plane and put on the next flight. It took over 12 hours after arriving to get our bags.
Stewardess was not accommodating when I requested a second drink.
The morning calzone was less than impressive and we ended up with heartburn
Some of the passengers are coming on board with luggage so overstuffed and/or too large that have no business going into the overhead bins.
We had a great experience with Delta. They helped us from the start at the kiosk all the way to our final destination, including help reassigning and upgrading our seats free of charge at the gates, escorts with the wheelchair for my brother and even getting our luggage at baggage claim for us. I also had special help because I forgot my pillow on the plane. The wheelchair escort contacted for associates at the check-in desk all the way back to the plane and retrieved my pillow for me.
None of the airplane features were available during the flight.
Old plane and old configuration/seats but still comfortable for a morning flight
This flight has a history of leaving late, however, I was pleasantly surprised that it was not delayed this day. The flight went smooth, except I was in a window seat and the wall and my feet were freezing. I found it difficult to sleep due to being so cold, I also was using 2 provided UAL blankets and could not get my feet warm. This was annoying, but I still made it there on time and safe.
Staff didn't seem confident about the ingredients in my lactose intolerance meal
the seat has a problem. the back had a hole.
The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways
Really old place. Not as clean as it should be, tray tables needed better cleaning. The items, trays and some other items need to b6 engineered. Anything task you or crew may do is incredibly load, seriously engineer for quiet smooth, easy. Just opening and closing the tray table is actually dangerous and can easily injure a finger. I'm sure it happens as it happened to me! First time I used United and likely will be the last!
Like the fact that the boarding was expedited. But the delay and chaos around the onboarding was not appreciated.
Flight was 2.5 late. Maybe not United’s fault but late none the less. We were late as well on the first leg. WiFi quit working with an hour left.
Old 757 with poor entertainment system. United no longer partners with United for free text and email. O'Hara an absolute disaster! Limited gates clauses two hour delay. Unfortunately this appears to be the norm.
Everything was the best it could be. Crew found me with pre- ordered food. Excellent experience!
Lady was a bit rude during boarding and I was being nice to her.
Weather delay for 2.5 hours followed by half hour crew delay, did not have ginger ale, uncomfortable seats
We missed our flight. The boarding pass had the wrong gate and by the time we received the text from Kayak, our flight was already gone. I’ll never use Kayak again and will go direct to the airlines in the future.
Flight delayed on both ends - have a gate ready at DCA, don't make us sit for 30min after being late to take off as well.
We got upgraded for this flight. But the particular bright spot was the flight attendant in our cabin. She was attentive but not intrusive. She interacted in a personal way with each passenger and gave a great service. Thank you!
Terrible. I didn’t fly and I had an important meeting the next day.
Everything went well. Got a snack and a beverage.. Able to watch live tv and movies in flight
Horrible costumer service i was treated very bad the crew were rude 😟 didn’t get my wheelchair that I requested I was the last one the get in because no seat was assigned and after my 2 stroke I cannot be on my feet for too long but they didn’t care didn’t take my medicine on time because all the complications and delays when my bag was sent already I hope yall can train your crew better.
Crowed but safe flight and arrived at my destination on time
Don't fly with American Airlines. My flight out was canceled and the only way I could get close was to go to a different airport and pay a lot of money on train tickets and lose my rental car. On the way back it was delayed and then we sat on the plane for 2 hours at the gate before they made us deplane go to a new gate wait an hour and reboard. Both of the flights were due to mechanical issues with nothing offered to travelers.
We sat on the runway for an hour after landing with few updates. I was not allowed to use the restroom during half the flight because of drink service. Flight attendants could not have showed less care.
It was my first time in Jetblue flight in 10+ years(?) and the experience was horrible. You were better before. There were ATC delays sitting/waiting in the tarmac for 2 hours, I understand that this isn't Jetblue's problem but how the matter was handled poorly is. Cabin was so warm and hot couldn't get it to cool down for the entire waiting period worse, even during cruise flight. Start, the passengers were spoken to and treated like a little children with no respect. Constant/multiple annoying tone/voice PA announcements of mentioning "... only big/large suitcases are for the bin and small ones need to be placed under the seat, etc,..." I see that flight was delayed and crew were trying to get the plane ready to board as soon as they can but the way they presented was lack of better word, condesending and scolding tone to cattle. It was definite unpleasant, unwelcoming flight experience I have ever had with Jetblue. Whatever happen to smiles and fun employees , pleasant/helpful gate agents, flight attendants, crews, where have they gone? It was dissapointing flight experience overall from everyone. Sorry for the direct transparency.
Flight was cancelled as JetBlue could not find a pilot. Communication was poor and they did nothing for stranded passengers. Flight they rebooked us on was 4 days out.
JetBlue cancelled the flight. We had to rebook on another airline.
JetBlue cancelled the flight along with hundreds of others, for no apparent reason. no recourse, no rebooking options. never booking with them again
All the TV screens in my rows was non functional . The map shown for an international route was antiqued..
There was a fowl odour coming from the lavatory the entire flight
Overall was excellent. Will definitely us JetBlue in the future.
The flights are back on time and everything else runs perfectly.
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items. Seats are uncomfortable. My butt was sore after the 1st hour of flying. Needs better cushioning at seats.
