It was pretty cheap to travel but came with a lot of restrictions
Baggage allowances where very restricted and no headsets on airplane. Good choices where bad and had to pay for snacks and coffee.
There was really nothing to like except for the price.
No leg room. Cramped seats. Had to pre order horrible food. Everything extra. We ended up paying so much extra that we could have flown Virgin Atlantic for the same price after all the ads ins.
No meal served on an 9 hour flight .... no blanket or pillow WOW didn’t realize that was possible
Plane super modern, speed of crew, comfort
Weight limit on the carry on
$260 charged to check in two suitcases.
Comfort economy well worth the extra.
Two hours delay in the start.
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Thankful for coffee being served without charge. Not all airlines do that.
old plane, tight and uncomfortable
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
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