It was great and arrived home a little sooner than expected which is nice.
I fly out every other weekend and this is the 4th time my flight has been delayed at Southwest. I will be flying out twice a month on average for the next 6-7 months. If this is your average ‘on time’ I’ll probably be flying another airline.
WiFi was inoperable - second in four recent Southwest flights where that was true. I need WiFi for work and if Southwest cannot provide, I’ll stop using it
It’s too cold like fridge and they don’t offer a blanket with expensive price
Boarding now takes twice as long since going with assigned seats.
Smooth flights, connection, and friendly crew in the air and at the gate.
Flight was delayed again. I fly out every other weekend and lately the flight is delayed 3 out of five times 🤷🏻♀️
A List preferred boarding was nice Asked for a mask and cheerfully received Denver bag check-in is tricky. Not near other checking desk. Have to navigate to east security and up to level six for bag checkin. TSA busy and 20 minutes process thru pre lines Denver train to gates quick but one more thing to plan time for and long concourse walk to gate
Not exactly Southwest’s problem, but the new Burbank airport is not great. No restaurants open and tons of work still to be completed. Can’t believe they opened the airport in that condition.
You made me miss my connecting flight. I can not go to Cleveland on teh revised flight you are sending as I will the entire meeting. I have no option that to fly back. I hope you compensate me for the loss.
dropped my bags at Seattle Delta curbside. 1.5 hours before departure. one bag oversized made it. the other was left at curb and mishandled. poor communication from delta in sjc baggage claim. No internet on flight and food choices in business are horrible. You are forcing us to fly Alaska which is shockingly better than the Delta experience. that is a low bar.
attendents were rude and the boarding was disjointed and poor
Delta keep on impressing me. Right now Delta airline is the best of them all
Very good- all went as planned. Flight was on time. Seating was a little sub , as always. Snacks and entertainment were basic. We arrived on time- no problems.
Everything was great, from the flight and crew to the seating and snacks.
Rude staff from baggage check to gate crew. Poor instructions. Inconsistent application of baggage rules.
There was an incredibly surly flight attendant that ruined the experience
Good but since we got in early we had to wait on runway for our gate. That was kind of a bummer but we still got in earlier than planned For entertainment I was watching a movie and getting close to the end of it with 15 min left but it kept jumping automatically to the next movie before finishing.
Delta seems to be getting worse. They are trying to take any comfort away from poorer people to make more money selling it to the rich. I paid for delta comfort and on my flight from Rome to jfk I had a tv that would go on and off automatically and literally no electrical outlets or usbs worked which was advertised in the price of the fare. The infotainment system wasn’t fully working. Luckily the movies worked and the plane was needing a lot of repairs. The jfk to Tampa flight they stuck me next to this really larger guy who was half in my seat and they should have made other accommodations for him because now you’re interfering with the fare class I paid for and act like I shouldn’t care because I didn’t pay for first class. I couldn’t even pull out my tray table because of this guy. The safety video tv screen you couldn’t even see it. It made me a little scared to fly delta anymore, because if these planes are this much in need of servicing, I have to wonder if the plane is going to make it to the destination.
Delayed departure, 30min. but arrived nearly on time. Crew was reassuring.
Seat would not recline, and charger did not work. Person in front of me reclined before we took off and left it reclined when they got off the plane. Nobody ever told them to put their seat in upright position....which meant I was somewhat trapped in my window seat when deplaning. Another passenger had to go to their seat and un-recline so I could get out.
My flight from Boston to SFO was fine. Crew was friendly and helpful. Food was mediocre. Fright from SFO to MNL was not as good. My flight attendant was friendly but didn’t seem to have a lot of experience. She seemed overwhelmed. Also, this was the only red eye business class flight I’ve flown which only served dinner 2 hours after takeoff in a 13 hr flight. When I woke up 1 hr before landing, everyone was eating so I assumed bkft was being served. I pushed my button for help and no one came so I approached my flight attendant and she said they don’t serve bkft but she gave me choices for lunch or dinner. I routinely fly business class but I was disappointed with the lack of service and attention I was given on this flight. Also, most airlines will offer a snack or coffee before bkft is served but this was not offered during this flight. Overall, it was disappointing.
The first leg of my trip the Republic Airlines aircraft was late due to a maintenance problem. Then I called United to reroute. Their reroute airline lost my bag but found it and returned it two days later. Hopefully my return trip home is better.
There was not even a single time where united airlines from lga has made to the gate straight , 1 hr if delay today
The TVs on the plane were all broken and inoperable. No snacks or food were served. Plane was very old and uncomfortable.
Short. Nice quick flight, appreciated after Munich to DC leg.
Very efficient. Economy is what economy is. Wish it had been direct. Excellent setup in Newark for commuters and access to charging stations and wifi Flight could’ve had free wifi
Takeoff delayed 2 hrs. Boarded on time to find we were missing part of the flight crew. Then informed that they had loaded too much fuel. Spent 1 1/2 hrs sitting there burning off the excess, which included a couple of laps around the runway until we were light enough to fly! Ridiculous!
Flight from Munich to O’Hare was great but it was on Lufthansa, a UA partner. It had more legroom than United, seat slid forward to make reclining more comfortable, they offered free drinks. United offered none of this. Oh and the food was superior to United’s which honestly, sucked.
The flight was delayed due to weather issue…WiFi did not work and even though I wanted to pay for WiFi I couldn’t buy it. Overall very disappointing even though I paid and reserved Business class
I am always very pleased with the service u receive from JetBlue employees
My flight was poor because I haven't taken it yet. And you should know this since I had to rebook for a later flight through YOU. In addition to getting absolutely NONE of my money back, you have the audacity to be ignorant of your own operations. I am thoroughly pissed.
Your Jet Blue representative at the check in desk in Boston on Sunday morning, October 13, was unkind and unhelpful. For that reason alone I will avoid JetBlue airlines in the future. No food or beverage on the flight due to turbulence (not your fault). However I paid extra to sit in the upgraded section in the front and did not benefit from most amenities.
we used to fly with a different airline but it shut down. We had to find an alternative airline that we like in order to make domestic trips and this fits the bill. Not only is it a similar price but the customer service and the experience overall is much much better. We will be using JetBlue again.
Uncomfortable seat. No help for my disability. Staff refused to help me put my carry-on in the overhead bin. So I had to check the bag.
Terrible. Quality has gone down significantly. Plane was delayed. No instructions from the staff. Will try to avoid in the future!
The flight left unexpectedly early. Although I checked in at the gate, the crew made no attempt to contact me to inform me that what had been a delayed flight was now departing before the scheduled departure time. No announcement on the PA, no phone call. When I checked back at the gate for the delay status just before the scheduled departure time, I was told the doors were already locked and the flight had left.
Late boarding, had to check the bag even though there was space on the flight and I was I row 7
For the price point it was very good. Definitely leave on the earlier flights as it can become terribly crowded later in the day
Crew was just ok. Flight was packed. On a 3/4 hour flight I would hope they would come around more than once to see if you needed anything further. Not very attentive.
Good flight, excellent personnel; poor comfort, small seats, big cost.
No flight delays. No need to rebook to make connections. Enjoyed second leg of flight on Iberia.
Too little snack and drink for almost 6:00 hr flight. Should have serve some food.
It was good. However, I didn’t expect for a delayed flight. Need to catch bus or ride going to Bakersfield since I need to be there the funeral of my Uncle.
Terrible service three hour flight and they gave us a cookie… no TVs or screens you gotta watch from your personal device. The little flaps that hold your phone and stuff for storage or broken terrible experience
All was pretty good, but we had to sit in the tarmac in CLT for an hour after landing because there was no gate open for us.
The flight was almost 2 hours late. When it landed in Philadelphia we waiting on board for almost 1 hour to be assigned a gate. Then, while 50 feet away from the gate the pilot couldn’t park the plane, because the staff that was supposed to guide him in was not available. Once we deplaned, we waited 1.5 hours for our luggage to come out. Simply disgraceful, American Airlines.
IT NEVER LEFT! We were supposed to leave at 5:03 on March 23rd. We were delayed an hour, boarded the plane, delayed again because of rocket launches in Miami, then we were informed that our pilots "timed out" and the flight was cancelled. We were de-boarded and had to find emergency accommodations at this understaffed, un-airconditioned, nightmare of an airport. We were notified that the flight would leave at 9am on Sunday the 24th, when we arrived it was delayed to 12:15pm, we waited in line for over 1.50 to get checked in, during that time it was delayed again to 2pm, then an hour later it was delayed to 3pm, then 5pm, then 6pm, then 7pm. We were told it was pilot timing issues, then rockets, then plane parts, then a mechanic, then weather, then we stopped receiving any excuses at all. There were two flights with almost identical flight numbers 879 and 879P, the AA staff at the airport told half of of us that 879P was cancelled, but apparently it was 879 that was cancelled. They held us in this overcrowded, unairconditioned airport, with no working outlets, and no wifi, for over 8 hours on Sunday. We had to demand our luggage be removed from the plane. For a second night we had to find accommodations. We ended up at a resort that cost over $2000 a night just to find sufficient room for our family. We booked a Delta flight for Monday morning and finally got back stateside with ZERO issues. We're working on getting reimbursement for our expenses which total over $6,000 for the two nights of being stuck there and having to book another airline last minute. IT WAS A NIGHTMARE.
We could have left on time. We were an hour late.
Unfortunately we had turbulence because of the weather and when we were about to land in Miami, the pilot brought the aircraft quickly up because another plane was in its way. The pilot was remarkable however we weren’t told until we started our second descent. Our flight was GOOD
