Every single flight I take with southwest is delayed by at least one hour. Unbelievable
When I made my reservation it would have been nice if kayak would have included my luggage. Unaware that I had to pay $45 each way. Should have asked at reservation time if luggage was being checked
Crew was a little surly. But plane left on time and arrived early. All one can ask for. New 737 Max was nice.
Flight was delayed about 50 minutes and completely full. they did the usual demand for people to check carry-ons. they called all groups to board very fast only to stand in the gangway after having boarding passes scanned. Why don't airlines board from the back to front - since they now have assigned seats? our stewardess got drink orders confused, so she just called out "cranberry". etc.,.. I wish they wouldn't serve pretzels snacks with a powdered coating, as it sticks to your hands and they don't have wet wipes. don't want to lick my fingers after hanging out in the terminal for over an hour.
Delayed over 3 hours, extremely rough landing on all four flights. Would not recommend
Boarding, crew and inflight entertainment was great. Could have better food options for a long flight. Paid money and got a seat with extra leg space but was asked to keep my carry on under the seat in front of me which defeats the purpose of buying a extra space seat.
On time departure and arrival. Had to be the oldest plane in the SWA fleet but it got me where I needed to be.
Flight was delayed out of BWI unexpectedly / without a reason given but otherwise ok.
I got a bit sick on the flight, and was so grateful when the male flight attendant explained to me they keep the back row open for cases like mine. He took such great care of me! I was incredibly grateful.
Friendly crew. Snacks were carb-heavy. Flight was quite delaye
Great overall experience and use of the Delta One lounge was amazing!
I used by Skymiles to upgrade to First so that I could comfortably work using my laptop. But WiFi was intermittent and unavailable for long periods. I feel like I wasted 70,000 miles :(
Great as one can be for a one connection 6 hour flight
The gate attendant was not clear w message on flight delays.
Chairs don’t recline and the ones that do recline, barely do recline. It was most uncomfortable flight i ever been on.
Good service but not on par when compared to foreign flag carriers.
Travelling with 2 others for work. Delta asked to check their carry ons due to the fullness of the plane. This was all good until the next leg of the flight. One of the 3 had their carry on checked through to the final destination but their passport on in their checked bag. Which they could not get to and he was not allowed on to the plane. Even though Delta had to retrieve his bag, because he was not allowed on. So they got his bag and he was in the terminal, but even when the flight was delayed, due to mechanical issues, he was not allowed to come onto the plane. Since the delay was nearly 2 hours, he was finally allowed back on the plane.
good in general food is just snack and beverages (same snacks all the time) could you try to change them?
We experienced delays in small increments that added up to more than an hour. At the gate, staff showed little concern and compared our delay with the inbound flight’s two-hour tarmac wait, which didn’t address our situation. Once onboard, the flight attendants seemed tired and unfriendly. I understand delays are frustrating for everyone, but passengers shouldn’t feel blamed for them. During the flight, a bright light above the emergency exit stayed on. It was concerning, and no one explained it or offered passengers the option to move. After landing, we waited about 30 minutes on the tarmac for a gate, then waited again for an agent to connect the plane to the terminal. From the Reagan gate staff to the cabin crew and RDU personnel, the service felt dismissive throughout. Overall, this was a stressful trip and a very disappointing customer-service experience
My flight from Atlanta to Oklahoma City was delayed multiple times. I ended up arriving in Oklahoma City nearly two hours later at around 1:50 am the following morning. This was a highly disappointing experience.
Waited on tarmac for approximately 15-25 minutes before taking off. When landing, the time it took to taxi to our gate was the also 15-25 minutes.
Waited on tarmac to take off for approximately 15-25 minutes. When landing, the taxi to our gate took a similar amount of time. This happened on both of my United flights.
The plane was so old. I paid a ridiculous amount to fly business and there was no internet for six hours! This can't be happening in 2026 and especially in cross country flights where there are a high volume of business travelers.
Loved the easy process to board and the experience overall was smooth
Set on the plane for two hours before pushing off the gate due to the power source issue being fixed which was known before letting people board the plane. On top of that it was very hot as AC was not working properly. Terrible experience and limited communication provided by the crew on the status of the issue. They should let people deplane while issue is addressed instead of frying them and glued to the seats.
I am United’s newest fan. The planes are clean, the staff is so friendly and snacks are more than just old pretzel crumbles. The captain came and said hello! Truly amazing experience
1 person checking us as we boarded, left gate on time, 12.30 we are told we were held for 15 mins as other flights were waiting to take off, captain due to rain … they were having a longer gap between take offs , 3pm we took off , they went land route via New Orleans in to Florida landed at 5.45pm offered coffee and a biscuit
Service was slow Flight was very loud at back of plane
There was no internet on the flight. As an executive flying during prime business hours, having internet is critical for a smooth experience. This impacted productivity and time that will need to be spent later to do the work I could have done on flight.
The flight was delayed due to weather issue…WiFi did not work and even though I wanted to pay for WiFi I couldn’t buy it. Overall very disappointing even though I paid and reserved Business class
3.5 hour delay because of “mundane” mx issue. Aircraft had to be towed 3 times.
Overall great experience, though my screen for entertainment was not working and I could see that others were.
I want much more comfortable seats on these aircraft thank you.
The boarding agent and checked bag agent were both rude. It only takes a second to be kind. However, the flight crew was amazing. I got a turkey sandwich and it wasn't bad---not great but not bad. The internet was my biggest problem. This was a work trip and I REALLY needed the internet to meet a deadline but it didn't work for 80% of the trip. Very disappointing.
I tried to check in beforehand from Ireland. The Jet Blue website sent me to the Aer Lingus website and vice versa. I tried to get a boarding pass at Dublin Airport as well, but they said they couldn't help me either. I had to wait until I arrived at the gate in Boston to secure a boarding pass...it was a bit nerve wracking.
Great flight. Best in years. Very clean craft. Easy boarding. Communicative pilot. Friendly flight attendants. Absolutely smooth take off, in flight and landing. Very comfortable seats. Smoothest flight I've experienced in years. THANK YOU JET BLUE!
I was asked to pony up an additional $239 (over the $735 paid originally) for a one way middle seat, which was very uncomfortable. Where did you expect me to sit?
Jet Blue sevice was good. Just don't understand why they charge for earphones to listen to flight entertainment. Other than that, everything was excellent.
For the price point it was very good. Definitely leave on the earlier flights as it can become terribly crowded later in the day
Crew was just ok. Flight was packed. On a 3/4 hour flight I would hope they would come around more than once to see if you needed anything further. Not very attentive.
WiFi broken, very long wait for valet bags, and the typical long wait at O'Hare on a thursday to get clearance to take off and then again long taxi and wait for the gate.
Got to gate late and they made me check my bag but when I got on flight there was lots of overheard bin space .
The gate agent in BNA got irritated with a lady for asking her about standby's and refused to hand out assigned standby tickets to ANYONE until Group 6 . She punished all standby passengers because of the one lady she did not like. When we boarded she said thank you to everyone as we scanned our boarding passes except the lady in front of me. Very petty and unprofessional
It was good. However, I didn’t expect for a delayed flight. Need to catch bus or ride going to Bakersfield since I need to be there the funeral of my Uncle.
Terrible service three hour flight and they gave us a cookie… no TVs or screens you gotta watch from your personal device. The little flaps that hold your phone and stuff for storage or broken terrible experience
All was pretty good, but we had to sit in the tarmac in CLT for an hour after landing because there was no gate open for us.
The flight was almost 2 hours late. When it landed in Philadelphia we waiting on board for almost 1 hour to be assigned a gate. Then, while 50 feet away from the gate the pilot couldn’t park the plane, because the staff that was supposed to guide him in was not available. Once we deplaned, we waited 1.5 hours for our luggage to come out. Simply disgraceful, American Airlines.
IT NEVER LEFT! We were supposed to leave at 5:03 on March 23rd. We were delayed an hour, boarded the plane, delayed again because of rocket launches in Miami, then we were informed that our pilots "timed out" and the flight was cancelled. We were de-boarded and had to find emergency accommodations at this understaffed, un-airconditioned, nightmare of an airport. We were notified that the flight would leave at 9am on Sunday the 24th, when we arrived it was delayed to 12:15pm, we waited in line for over 1.50 to get checked in, during that time it was delayed again to 2pm, then an hour later it was delayed to 3pm, then 5pm, then 6pm, then 7pm. We were told it was pilot timing issues, then rockets, then plane parts, then a mechanic, then weather, then we stopped receiving any excuses at all. There were two flights with almost identical flight numbers 879 and 879P, the AA staff at the airport told half of of us that 879P was cancelled, but apparently it was 879 that was cancelled. They held us in this overcrowded, unairconditioned airport, with no working outlets, and no wifi, for over 8 hours on Sunday. We had to demand our luggage be removed from the plane. For a second night we had to find accommodations. We ended up at a resort that cost over $2000 a night just to find sufficient room for our family. We booked a Delta flight for Monday morning and finally got back stateside with ZERO issues. We're working on getting reimbursement for our expenses which total over $6,000 for the two nights of being stuck there and having to book another airline last minute. IT WAS A NIGHTMARE.
We could have left on time. We were an hour late.
Unfortunately we had turbulence because of the weather and when we were about to land in Miami, the pilot brought the aircraft quickly up because another plane was in its way. The pilot was remarkable however we weren’t told until we started our second descent. Our flight was GOOD
