Find Cheap Flights from Puerto Rico to Charlotte Douglas

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Nice boarding head schedule friendly service.

Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers.

no wifi

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Although winter storm Jonas wreaked havoc on our flight schedule, AA agents worked hard to re-route us repeatedly each time one of our scheduled flights was canceled. We were originally supposed to fly to San Juan, but due to all the flight cancelations & delays, we would have missed our cruise ship, so AA flew us to St. Thomas to catch up with our ship. Agents, pilots, flight attendants were all in a good mood in spite of all the stress from problems created from the storm.

Very tight quarters on some of the flights. A few of the newer planes had more leg room which was appreciated. I understand there will be some free wifi & a few free snacks in the near future. I hope that is true because sometimes it is hard to have enough time to grab a sandwich between flights. Free Wifi and/or movies would not only help parents trying to entertain their kids, but I think all of us passengers would be in a much better mood if we could have something to watch to distract us from the tight quarters. One of my favorite suitcases was ruined, but AA has offered to repair or replace it.

I like just about everything, and the updates were great

The crew was always very warming and assisting. Everything was a breeze.

There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.