Daily cleaning, installation of cabin HEPA filters on flights from Puerto Rico to Charlotte
American Airlines has waived its change and cancellation fees on flights from Puerto Rico to Charlotte. Confirm policy on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Charlotte.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Charlotte is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Charlotte with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Charlotte up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything! Staff and service. I like the Free WiFi also."
Cons: "Everything was perfect"
Pros: "Everything was clean and new feeling"
Cons: "Food on offer was uninspiring."
Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
Pros: "Super comfortable"
Cons: "It was OK, no big issues or concerns."
Pros: "Rude staff at the check in counter both flights. Very disappointed in American"
Cons: "Rude agent at first check in and again at second check in"
Cons: "Rude crew"
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Everything was ok"
Pros: "I love the cookies"
Cons: "I wish my seat would recline more"
Cons: "Poor legroom"
Pros: "Overall very good"
Cons: "Nothing specific"
Pros: "I sat next to my wife"
Cons: "Paying extra for seating"
Pros: "No internet on long light!!!!"
Pros: "Everyone was polite, helpful, and courteous."
Pros: "On time arrival"
Cons: "Complimentary snacks"
Pros: "Everything was really good"
Cons: "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."
Pros: "Todo muy bueno"
Pros: "The experience was fast and smooth."
Cons: "No entertainment on the way there."
Pros: "No complaints"
Cons: "It's was good"
Pros: "Plenty of room for carry-on bags"
Cons: "Charlotte airport was a zoo due to delays of slights coming in but all outgoing flights were on time so many connections including mine were missed"
Pros: "The safety"
Pros: "On time"
Cons: "20 min delay at Dallas International"
Pros: "Boarding was quick and got there on time to make connection"
Cons: "Nothing it was fine"
Pros: "AM staff were helpful and pleasant when I asked questions."
Pros: "The service was ok"
Cons: "First when I was checking in I didn't know I only can check in 2 baggage so I had 2 baggage and a 32" TV that I couldn't my TV and at Tampa they took my carry on bag because is was full and I didn't wanna do that they wasn't professional so I'm not happy with my trip."
Cons: "Being stuck in a high dollar city for an additional night when i should have made it to the lower intermediary city and flown standby the next day."
Pros: "I'm completely satisfied"
Pros: "It was great."
Cons: "Everything was good."
Pros: "The quiet."
Pros: "On time"
Pros: "It was nice and cool."
Cons: "It was delayed."
Cons: "No food. No entertainment"
Cons: "We sat on the runway for more than an hour."
Cons: "No complaints"
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Pros: "Smooth check-in and TSA"
Pros: "We arrived safely"
Cons: "The delays the staff was not friendly or helpful"
Pros: "Todo estubo muy bien"
Pros: "Easy booking, Great prices"
Cons: "I paid so much for the ticket I should gotten better seating. all the way to the back middle seat. Not cool!"
Cons: "Rude attendants. Belittled my daughter in public."
Pros: "The price"
Cons: "Never offered any of the food they were walking by with. Only 1st class got everything"
Cons: "NOT HAVING A SEAT ASSIGNMENT UNTIL RIGHT BEFORE BOARDING"
Pros: "Easy to get bags checked and get my boarding pass. Online check-in was helpful, and the electronic boarding pass is convenient."
Cons: "Every source told me my bags were coming on belt E, but they somehow ended up on C."
Pros: "The service of the air hostess."
Cons: "Definitely more space is better."
Cons: "Gate changes 6 different time Delays a lot Bad airline horror not recommended"
Cons: "Cabin felt quite warm"
Pros: "Once on board, everything was great."
Cons: "The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door."
Cons: "They skipped me for drinks"
Pros: "I likeKayak is always with me and informing everything."
Cons: "No snack, one cup of beverage and no movies without paying."
Pros: "Service was excellent and it was on time"
Cons: "It took a very long time and multiple stops to get to my destination which should not have taken so long. Also it was extremely expensive for such a difficult itenerary to go from SJU to PVD."
Pros: "The respect for the time and the organization to boarding"
Cons: "My baggage did not arrive to my destination"
Pros: "United flew from Puerto Rico to Newark - did not attempt to schedule through airports affected by the hurricane in the southern US"
Cons: "United flights out of San Juan were expensive for those of us who were stuck by hurricane Irma and delayed. I paid almost double what my original carrier charged, but at least we got out 4 days earlier. I see that the carriers have dropped/frozen rates for customers stranded by hurricane Maria, but United was listed at least $100-$200 per ticket above other carriers"
Pros: "The airplane was nice, has power outlet, entretainment, and comfort."
Pros: "A list we were given a nother. Day to travel"
Cons: "That I had to pay for baggage separate from tickets purchased"
Pros: "Not very many people on plane so we were able to space out more."
Pros: "Everything was on time and we even arrived in Charlotte early."
Pros: "The atención!! Was really good"
Pros: "Comfort and food"
Cons: "wasn't comfortable and didn't have USB to charge"
Cons: "back of lane smelled like lavatory - ugh"
Pros: "Roomy space. Nice staff"
Cons: "To late"
Pros: "Nothing it was late as hell"
Pros: "The food"
Cons: "Small plane"
Cons: "Severe delays"
Pros: "I was fine"
Pros: "Speed when they change us from gate"
Cons: "boarding zones were off"
Pros: "Great experience"
Pros: "It was quick to checkin but considering we were one of the few flights it should have been that way."
Cons: "No snacks were given to my kids cuz they were sleeping, the plane was freezing took a lil while until someone finally listened to the complaints and turned the heat up. No one was able to give us direction at San Juan airport all information desk were closed. It was a very stressful frustrating time at the airport. We were flying with 2 young kids at 2am and there was no body there to help, anyone we asked question we were given the wrong info not pleased one bit."
Pros: "On time"
Cons: "Excelent service from kayak and the airline"
Pros: "Early arrival"
Pros: "Great service"
Cons: "Waiting an hour to take off"
Pros: "Overall, it was easy going"
Cons: "They didn't even provide nuts!! No snacks at all after the long trip."
Pros: "Aircraft remained grounded for 1h due to a door switch with malfunction."
Pros: "Smooth ride"
Cons: "No drinks or snacks Well think it was only water or orange juice available"
Cons: "I have no complaints so far"
Pros: "Most things"
Cons: "Some things"
Cons: "Delays in both flights"
Cons: "Having to pay for food and WiFi access."
Cons: "That you have to pay for a movie and snacks."
Pros: "Staff was friendly and professional."
Cons: "Service is not what it used to be!"
Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."
Pros: "Friendly helpful courteous"
Cons: "Checked luggage took close to 45 mins to arrive"
Pros: "The boarding was stress free."
Pros: "Masks required. Temp check required"
Cons: "No social distancing"
Pros: "Nothing. Not clean at all."
Cons: "Clean the plane. Space people out. Passengers were bunched together while other spaces were wide open. Not cool"
Pros: "The softest landing on our whole trip!"
Pros: "Maria at the San Juan counter was very nice and helpful. I recently widowed and was very nervous about flying with Frontier. She put me at ease."
Cons: "I have nothing to add here"
Pros: "The view."
Cons: "The seats"
Pros: "Got from point a to point b"
Cons: "30-40 minute delay to board, charge for drinks, snack, carry on, and checked luggage."
Pros: "Best pilot I have ever flown with"
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Pros: "Crew was nice"
Cons: "No dieron gratis nada de café ni agua .y las azafatas estaban burlándose de los pasajeros es una falta de respeto"
Pros: "Good crew"
Cons: "No TV no music not entertaining"
Pros: "I live in Orlando. I made a mistake. The travel was supoused to be from Orlando to San Juan ."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Easy and pleasant"
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "The cree"
Cons: "Very friendly"
Cons: "45 minute delayed"
Cons: "Didn't receive any snacks NO amenities"
Pros: "Got in 1/2 hour early can't beat that."
Cons: "Do not offer even water w/o pay"
Cons: "Plane delayed for 45 mins"
Cons: "Pilot was very confusing with messages, ended up going back to gate to get gas after we began to taxi then sat on the tarmac forever. Only received water and a small granola bar after the third hour on the tarmac began. Pilot kept saying 30 more minutes, 30 more minutes. All in all it was just over 4 hours from the time I boarded to the time I took off."
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Cons: "another delay, not as bad"
Pros: "Fast polite safe service"
Cons: "Actually, no complaints!"
Pros: "Friendly staff. Quick to board. No delay"
Cons: "Seats. No wifi. Very uncomfortable"
Pros: "Fair pricing, comfortable seating, no hassle, goid service."
Cons: "Four hours delay and workers not prepared to handle the situation."
Pros: "Crew was pleasant enough."
Cons: "Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again."
Pros: "cheap airfare compare to other major carriers.I'm 5 - 7' so legroom wasn't an issue but the rest of the party i traveled with needed more legroom."
Cons: "i had to pay for juice, i think it's absurd. I paid for my Seat and a checked baggage already which is fair to a point, but still, the apple juice was $2.99 for a tiny can. There were no reading materials except for the safety stuff. Carry on items should be included in the ticket price or at least $10 instead of just as much as the checked baggage. FA lady was abrasive."
Pros: "Frontier is well organized, plane was clean and everything was on timr"
Pros: "Good fare"
Cons: "baggage prices"
Cons: "Canceled an hour from departure and did not help get another flight for us at a reasonable time."
Pros: "Nothing at all."
Cons: "If you want to get stranded, fly Frontier."
Cons: "Screaming babies, lights being turned on before landing, not being offered complimentary cups of water, it was a nightmare."
Cons: "1 hour in orlando waiting the baggage i never past someting like that in my life"
Cons: "Longest boarding process.. rude staff"
Pros: "They set me up in a hotel for part of my layover"
Cons: "24hr layover because they scheduled flights too close together. Everybody on the plane missed their connections."
Pros: "uh the "big front seat" was decent? fairly roomy and still cheap"
Cons: "fuckin screaming children everywhere, it was horrendous"
Pros: "Better communication"
Cons: "Comfort and space"
Pros: "They arrived on time and left on time, crew was friendly."
Cons: "Seats are small and hard, okay for short flights."
Cons: "Deben dar algo de tomar"
Cons: "Spirit crew back in SJ a little unfriendly"
Cons: "Too crowded for social distance. Other airlines are leaving a chair empty in between."
Pros: "Crew ok. Seat not comfortable"
Pros: "The crew handled themselves well under difficult circumstances."
Cons: "The seats are ridiculously small."
Pros: "Convenience and easily accessible"
Pros: "Crew was great."
Cons: "Needs wifi."
Pros: "Crew was great."
Cons: "I know it is coming down the line but wifi would be great especially on flights longer than 3 hours."
Pros: "The crew was average and the seat was super uncomfortable."
Cons: "Give food to the passengers and not sell it."
Cons: "To have flaps to hold the head on the seat"
Pros: "flight was on-time, maybe even a little early, the plane was clean, the boarding process was simple and smooth, the flight attendants were welcoming when getting on the plane."
Cons: "The crew on the flight was just okay, including the flight attendants and pilots, I don't know if they were near the end of their shifts for the day but everything seemed so rushed, they talked very fast, to the point that sometimes it was even difficult to understand."
Pros: "The setas are nothing comfortable"
Cons: "More flights"
Pros: "Muy tranquilo y placentero."
Cons: "El peso de maleta es sólo 40 lbs."
Cons: "We were more than 2 hrs waiting in the plain do to a delay in the plane. They did not offer any amenities until 1 am."
Cons: "The food too expensive and the you’re flights are always delato g"
Pros: "The info was excellent no worries on my trip."
Cons: "No complaints"
Pros: "Price and boarding"
Cons: "Delay (like always), cheap seating and no entertainment. Also, food selection is garbage."
Cons: "The seats"
Pros: "Ridiculous to pay $57.00 for a suite case"
Cons: "Delayed due to counting error."
Pros: "very littel"
Cons: "Terrible check in experience."
Cons: "Pricing on everything, horrible!"
Cons: "It was horrible everything"
Cons: "flights delayed.. they are not organize"
Pros: "Price was good. They gave a person on plane free air millage for answering a question . The flight was on time."
Cons: "The chair gets uncomfortable after a while."
Cons: "Baggage $50 and no have snack free"
Pros: "Cheap cheap cheap"
Cons: "After all the costs for food, drinks, carryons, and checked luggage it's cheaper to fly other airlines. Except United which I refuse to use because of its horrible reaccomadation rules."
Cons: "Unprofessional staff"
Pros: "Nothing about it"
Cons: "Everything they charge you for"
Pros: "Every ting is good. Perfet."
Cons: "Todo muy bien. Nunca he tenido problemas. Muy atentos y buen servicio dentro y fuera del avión"
Pros: "Staff made it fun after so many hours lay over we boarded into the flight going to Puerto Rico staff was so much fun me and my wife had a great time"
Cons: "No snacks."
Cons: "DELAYED FLIGHT, MISSED MY CONNECTING FLIGHT AND HAVE TO WAIT UNTIL THIS AFTERNOON TO CONTINUE MY TRAVEL. TODAY IM MISSING A FULL DAY OF CLASSES."
Pros: "Good price"
Cons: "No food free"
Airlines flying from Puerto Rico to Charlotte have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Puerto Rico to Charlotte
Masks required on board, masks provided on flights from Puerto Rico to Charlotte
Social distancing seating
Middle seats unavailable to book on flights from Puerto Rico to Charlotte
Testing for antibodies, testing for symptoms for flights from Puerto Rico to Charlotte
Waiving of change fees. Search flexible flights from Puerto Rico to Charlotte