Find cheap flights from Puerto Vallarta to Washington Dulles Airport

PVR - IAD

Find cheap flights from Puerto Vallarta to Washington Dulles Airport

Round-trip
Economy
Puerto Vallarta (PVR)
Washington Dulles Intl
Tue 10/27
Tue 11/3
Any month
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*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Puerto Vallarta Ordaz to Washington Dulles Intl

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,168 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Cons: "can they squeeze any more people into a plane?"

Pros: "Cabin staff was excellent as always!"
Cons: "We ordered our meals online and they didn’t have them when we were asked about meal. All they had was butternut squash and we ordered the chicken meal. Also the amount of people from coach that use the restroom and make it hard for us to use is out of control. Then if I’m paying a premium price for travel I would expect the seats to not be 29 years old and so uncomfortable that I could barely walk when I got off plane. Please upgrade your seats to reflect the prices you demand."

Pros: "A full complément of movies to choose from"

Pros: "I like the spaciousness in the front for your feet."
Cons: "The flight lasted about 5 hours, but they only offered limited small snack (chip or granola bar) and some drinks. They have sandwich and other real food but it costs around $9.5. Some other airlines provide free full meal even the flight time was only 3 hours."

Cons: "Delay"

Pros: "Crew Entertainment"
Cons: "Two hour delay"

Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"

Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."

Cons: "Flight was delayed without notice. On board comfortable was minimal. Virgin Americalane was better"

Pros: "On time, quick boarding and exit. Friendly crew. Got my luggage off the line quickly too!"

Pros: "I'm impressed every time I fly with Alaska. I was so skeptical when they bought Virgin. We were avid VA members and I have to say, things have been pretty good. Keep it up!"

Pros: "The attention with us"

Cons: "Gogo movie flights didnt work"

Pros: "on time, somewhat"
Cons: "very cramped seats; are my husband and I profiled on airline flights? why are we always placed exactly over the wings or in the rear of the plane, with all the babies? we are senior citizens and flying three to five hours with babies crying all around us is not a pleasant flight. So we up graded to first class on this return flight. Is that the only way to get out of being profiled to sit in the rear of the plane with the crying for three hours?"

Cons: "I haven't flown a first class this poor ever. No blankets, we were not offered drinks until we were at cruising altitude, no magazines, felt very dirty and unkept. Food was less than desirable. Alaska needs to improve their overall service and cabins."

Pros: "Flight crew were very attentive, never flown first class before, went well and stress free."
Cons: "Had a problem at motel, for some reason you can send all the money you want to Mexico, via debit and credit cards, yet when you get there those same cards do not work at all. Needless to say had to cancel vacation. Alaska airlines kept me on the phone for hours, quickly explained what happened, she said don't worry about it, I'll take care of you. Just go to the airport, Before I hung up, already knew something was fishie. Get to the airport (more hrs on phone) they haven't a clue of what I'm talking about. Airport supposedly doesn't haven't phones to call alaska airlines (lie). She pushes off another 375.00 dollar ticket. Raked me over the coal, and created an endless catastrophe, needless to say barelly made it out of mexico. Good thing is, card worked to get me the hell out off there. BYE BYE PUERTO VALLARTA. Had to rob the bank just to get the heck out of there, but was never so happy in my life when the plane started take off. Never again"

Cons: "Flight delay, unhelpful crew."

Pros: "The staff was really friendly, easy boarding, great fast baggage claim. overall great!"

Pros: "Crew was the best-helpful and sincere and efficient"

Pros: "Fly Alaska for the best servicethey upgraded us to first class because of my husband's military service"
Cons: "they upgraded us to first class because of my husband's military service"

Cons: "I requested a bag of ice because I had intense sciatica pain. I think it was caused by the hard seats, The bag of ice melted, and because it did not have a double bag the water leaked causing me to get all wet. I requested a towel and got a pack of paper napkins which were not enough to dry anything at all. I was told by staff that there were not any real towels on board. I think this is a serious problem. All this made the trip unpleasant and I got off the airplane all wet. All my clothes and coat were very wet.' Marta"

Pros: "Quick boarding. Early arrival."
Cons: "Old plane. Broken tray. Very worn out chairs back killing. Limited movies. Crowded."

Pros: "The flight was fairly empty so I got to stretch out. The boarding process was pretty fast and they were prompt in giving out immigration forms."
Cons: "The seats were rather small. Also when I wiped my headrest with a towel it was incredibly grimy."

Cons: "Problems with check in took nearly an hour to resolve and I almost missed the flight as a result."

Pros: "The flight is short, I am sure if I was in 15 hour flight I would have a lot more to say."

Pros: "Liked flight and attendants, as well as leg room."
Cons: "Last two Alaska Flights were over an hour late."

Pros: "on time"
Cons: "did not supply pens to fill out the US custom form and they don't ask if you need one, I never carry a pen on me"

Pros: "Non stop flight from Puerto Vallarta to Portland, that is a great deal to me. I love it."

Pros: "I loved the free chat and free entertainment! It made such a long flight go so much better and goodbyes and travel easier knowing that I could communicate on the go! For someone with social anxiety, being able to talk to loved ones when I was going through things was the best experience ever! Thank you so much!"

Pros: "free drinks"
Cons: "seats didn't incline back no movies no chips or nuts"

Cons: "Wifi didn't work. Very dissappointing."

Pros: "Comfortable seats and decent legroom in Economy. Very friendly staff on flight."

Pros: "I like that you have purchase options however I should have more options for food."

Pros: "Crew was great"
Cons: "Boarding the plane was unorganized chaos"

Cons: "Crew at the gate were extremely rushed and not always professional when giving directions to passengers."

Pros: "Incredibly efficient boarding and check-in at the Puerto Vallarta airport."
Cons: "Hard back first class seats need an overhaul for padding. No electrical outlets in First Class."

Pros: "Friendly and calm professionals in the "assistance" line. The ticket kiosk did not recognize my confirmation number or name so I was instructed to wait in the assistance line and I was furious- swore I'd never fly with Alaska again- but then the ticket agent was fantastic, calm and helpful and helped put me in a better mood. Overall flight was great. Felt safe, hardly any turbulence and friendly flight staff. Flight was on time. No delays."
Cons: "No screens on the back of seats with free entertainment. I don't like paying extra for entertainment. I wish you had good vegan food options."

Pros: "Crew"
Cons: "Delay there and back"

Pros: "How friendly the team was."
Cons: "The cost of the food."

Pros: "Great experience over all. From the time i booked my flight to the point i landed. Thank you. I will fly more often with alaska"
Cons: "No food was served."

Pros: "Nothing got seat by the toilet"
Cons: "Everything stressed"

Pros: "The crew and cleanliness was great!"
Cons: "No usb sockets to charge my phone"

Pros: "Flew First Class. Service, food, comfort, top notch. Would definitely pay for this again."
Cons: "Wireless did not work on any devices. For first class I would have expected more. No TV's on the seats is very outdated, highly recommend adopting Virgin America's technology model in the merger."

Pros: "I liked the quick check in."
Cons: "I didn't like being charged extra fees for our check in luggage. I paid an additional $100 for our round trip."

Pros: "I ENJOY MY FLY AND FLY ATTENDANTS VERY NICE THANK YOU I AM HAPPY TO HAVE THE EXPERIENCE OF A NICE FLY"

Pros: "Actually wasn't feeling very well this flight but the lovely ladies of Alaska took wonderful care of me and make me feel like I was going to be OK the flight was smooth always a pleasure :)"

Cons: "I didn't know ahead of time that I was stopping San Francisco before going to Portland"

Pros: "The plane flew!"
Cons: "I felt like I was being hawked services instead of anything being included in the flight. No longer are there any services included besides a much smaller and more uncomfortable seat and a soft drink. I was very surprised by how much time it took for the crew to try and sell the use of ipads, food, an Alaska credit card, and who knows what else. They didn't even have blankets on board. The crew was kind and professional. I feel bad that their job is essentially being sales people in the air these days. It was especially poor for a 5-hour international flight with no meal service, or food at all besides one tiny bag of pretzels and no free beer or wine. Definitely, will be using another airline in the future."

Cons: "No tv players or video players on a 4 hour flight made it feel long"

Pros: "Seating was comfortable. A meal was offered."
Cons: "Flight attendants could be friendlier."

Pros: "Seats are good and crew excellent"
Cons: "I miss the jack Daniels"

Pros: "El entretenimiento es siempre bueno en Avianca y volvieron las cobijas en los vuelos largos!!!"
Cons: "Entiendo que bajen la cantidad y calidad de comida por costos, pero que las auxiliares de vuelo dejen la cabina económica sola, con una botella de agua y unos vasos atrás durante más de tres horas, no tiene presentación. Si no quieren volver a dar maní o algo para picar en caso de necesidad, ok, pero vendan aunque sea!! Un vuelo de 6 horas con un yogurt y un cereal mini es invivible"

Pros: "Perfect trip"

Pros: "The seats were spacious and comfortable."
Cons: "My Avianca flights in both directions were some of the slowest boarding experiences I’ve ever had. Ten minutes after boarding time for this flight they changed the gate to across the terminal"

Pros: "I don t know what hapen with Avianca. The Atencion in bussines Class is bad and the food is to poor"

Pros: "Friendly crew"
Cons: "More water offered during trip"

Pros: "Online check-in, boading"
Cons: "Food"

Pros: "Great entertainment system at each seat."
Cons: "The person next to me on the flight took up more than one seat and the small seat in economy didn't leave me with a comfortable amount of space. On the long flight the crew only came by once to offer a beverage with the meal. They also only gave an extremely small cup of soda without even providing a full can. Myself and all those around me spent the flight thirsty."

Cons: "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."

Pros: "I love Avianca, I wish I could fly everywhere I go with them"
Cons: "They always seem to misplace my miles information. I had to get a new card even though I have traveled with them FOY MANY YEARS!!"

Pros: "Due to their overbooking I was almost foreced to stay, I was told that I was travelling at my own risk: please give me a break!"
Cons: "The pushy attitude of the check in hostesses"

Pros: "Boarding and exiting were fast. They also let me take on a carry on that was far too big to be considered a carry on. Lots of overhead space. Oh and they give you a blanket and pillow to use during the flight."
Cons: "The service and entertainment wasn't as good traveling on this airline to the US as it was traveling from the US. Barely any entertainment besides fold down small TVs for every 4 rows. The app they tell you to download was useless on this flight too."

Cons: "There was a 7 hour delay for maintenance. A plane which was scheduled to depart 5 hours before ours going to the same location took off on time. Unacceptable."

Cons: "The flight did not happen because you referred me to Webjet. My meeting was rescheduled and I cancelled within 24 hours however Webjet charged me $450 to rebook. I will not be using Kayak or Webjet again."

Cons: "Did not fly as scheduled - still in Bogota"

Pros: "Quick boarding, friendly crew"
Cons: "No personal entertainment units."

Pros: "Flight was on time"
Cons: "Again they boarded he plane before door was open only thisntime it was even colder in Bogota AND it was 7:30 in the morning. Again crew was rude. Didn't clear off food items."

Pros: "I liked everything except the food."
Cons: "There were no vegetarian options for meals"

Cons: "My flight landed at 2:00pm, and my connecting flight boards at 1:55pm. The gate was all the way on the side of the airport and I had to go through another security checkpoint and barely made my flight."

Pros: "It was ok"
Cons: "Food"

Pros: "Good entertainment selection."
Cons: "We had a 6 hour delay after traveling all day and being up all night. The actual flight, when we finally got on, was packed and uncomfortable. Our seats didn't recline and were very uncomfortable."

Pros: "Among the three flights, this was the best one! Thank you!"
Cons: "Nothing"

Pros: "CABIN GOOD SERVICE, STAFF VERY KIND ALWAYS SMILING. ON TIME."

Pros: "The crew could be a little more attentive."

Pros: "Fly on time. Good customer service on the plain."
Cons: "We were two, they gave us separate sits and they were vacant sits"

Pros: "The food was OK and the staff was nice"
Cons: "It wasn't comfortable at all. The headphones didn't work so I couldn't listen to any movies"

Pros: "Service was great"

Pros: "Monitor does not work properly"

Pros: "Highly recommend Avianca. The food, service and timeliness were great."
Cons: "The lounge in la Paz needs serious work. No coffee no water not friendly. Bogota lounge was excellent."

Cons: "The screen in my daughter's seat did not work for the entire duration of the flight. It is the second time that something similar happens to my family or me while flying in this airline in the last two months."

Cons: "Bad customer services. My entertainment system was not working so, I called the flight attendant. They were chatting inside the kitchen and one of them responded after 15-17 minutes telling me that someone will reset my monitor... never happened."

Pros: "There was nothing exceptional on Avianca's service on this service."
Cons: "Flight was delayed to perform some last minute maintenance work and crew wasn't very organized during the boarding procedures."

Pros: "In flight meals, entertainment system, and value!"

Pros: "Every flight you're on you get a snack or something to eat! Something as simple as that always brings me back!"

Pros: "Pablo Goron"

Cons: "One of my suitcases didn't make it to my final destination and was found still in Bogota a day later making my arrival home very stressful and upsetting. I had medicine and important items in my suitcase and could only retrieve them 2 days later."

Pros: "Everything"

Cons: "Good service"

Pros: "I liked the way the crew treated the pasengers and helped them I wished every avianca crew was like this one"

Pros: "Timing"
Cons: "First plane, small. Food"

Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."

Pros: "Yeah, I had no problems with Avianca"

Pros: "The flight departed on time, in-service food (not as expected flying economy), arrived on time to IAD. Overall: good."
Cons: "The food."

Pros: "Generous food and drinks. Smooth flight."

Pros: "Kind and respectful personnel"
Cons: "I was asked to be at the La Paz airport 3 hr before international flight, so did I, only to see the check in open 1.5 hours before the flight, more consistency needed"

Pros: "Entertainment options were great."
Cons: "It would be nice to have food options that do not include meat. However, in general the food was poor."

Pros: "Poor attitude by crew members. Upon arrival back to the USA, found luggage had been broken and items lost. I spent 1 hour filing paperwork with Avianca- two months later and I have not heard from them. Unbelievable. Will not fly Avianca again."

Cons: "Everything. I missed the flight because I was sleeping near the gate after two night flights and no one called me to board the airplane. I got only stress from this flight. Regards, Iadviga"

Pros: "The crew was so prifessional"

Cons: "Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy"

Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"

Pros: "Crew was nice"
Cons: "Free food"

Pros: "On time"

Cons: "The flight was delayed over two hours"

Pros: "Entertainment"
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."

Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."

Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"

Pros: "Crew was friendly and appreciative of our business."
Cons: "Gate agents should announce the new boarding categories. I'm a seasoned traveler, yet I did not know the categories. It was more intuitive to use Zones numbers, instead of what you have now."

Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"

Pros: "The crew was dealing with NOVA/DC residents"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Cons: "Boarding was a little confusing with seats not being assigned ahead of time"

Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"

Pros: "Great entertainment options!"
Cons: "The seats are still too small. I also wish there were hot options for food."

Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Pros: "Internet, seat."
Cons: "Tv screen, sound ."

Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Pros: "Another safe flight. Crew was very attentive."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "Nothing"
Cons: "Plane delayed 4 times for a total of 4 hours"

Pros: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."

Pros: "Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early"
Cons: "Kid behind me kicking the seat the whole way"

Pros: "Exceptionally helpful & attentive flight attendant, comfortable, on time"

Pros: "Cannot. Figure out how to use the wifi."

Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."

Pros: "The crew was very warm and friendly."

Pros: "Got in 1/2 hour early"

Pros: "They have few movies selection that was good"
Cons: "I like being in a big space faster. And clean good service I"

Pros: "Costmer service great"

Pros: "Boarded quickly and on time."
Cons: "After boarding everyone they made us wait for another plane to arrive to take passengers on our flight to Syracuse since we had many empty seats. The wait was way too long and completely unnecessary. Not only did they keep everyone on the plane for a long time but they made us very late."

Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."

Pros: "Great service and staff. On time both directions."

Cons: "I couldnt check in online and reserve my seats"

Pros: "We fly lots of different airlines including Delta. They have really risen to to the top in recent years. Today's flight was great.. helpful crew, decent seats with ample legroom( I'm tall). The snacks were decent for what they were. Definitely keep flying with them!"
Cons: "Boarding was a little crazy but everything in Mexico is a little loco so it was to be expected I suppose. The ramp crew handled things well in the end"

Pros: "The crew was friendly, relaxed, made everything seem like a breeze"

Pros: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Cons: "Seat spacing width is too narrow. Knee room was good as we had an exit row."

Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."

Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."

Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."

Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."

Pros: "Delta employees knew what they were doing in PV"
Cons: "N/A"

Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pros: "Good seats."

Pros: "Free drinks in Comfort+"

Cons: "See above description"

Pros: "No issue. Everything was good."
Cons: "Not much. Everything was good."

Pros: "."
Cons: "."

Pros: "Both good"
Cons: "It would have been nice to have our own video and the choice of our own entertainment, as I get with United"

Pros: "Flight was fine. Limited selection of entertainment, but adequate (barely) for the flight time. Food was decent."
Cons: "Don't transfer through Panama; worst experience with ill-trained gate security agents taking personal property for no reason, broken toilets, no real dining options. Just use another transfer city like MIA or skip COPA altogether if you have to transfer in Panama."

Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"

Cons: "More leg room"

Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."

Pros: "Everything was good except taking off on time."
Cons: "We waited over 45 minutes inside the plane to take off. Supposedly because of air traffic congestion! Really? That was a really funny excuse, like we couldn’t see other planes take off consistently. I’m sorry Copa but PTY is not ATL or LAX were that can actually be an excuse. We ended up arriving late"

Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."

Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."

Pros: "All the way it should be!"

Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."

Pros: "Puntualidad"
Cons: "Comodidad"

Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."

Cons: "Not enough leg room."

Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."

Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"

Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."

Pros: "Breakfast was actually good for airline food. Boarding was way late. The security in panama made everyone throw out water so I wasted $4. They also were not thorough at all and abandoned the metal detector at one point."

Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."

Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."

Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."

Cons: "There needs to be some snack options in business class after the light meal."

Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."

Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."

Pros: "I have flown with COPA for years and they never fail to impress me. Food is great for what it is (aircraft food) one of the best I have ever had. flight is pleasant and smooth most of the time. always super helpful and make it a seamless experience"

Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"

Pros: "Very little"
Cons: "The cre in charge if business classs was incredibly unfriendly and rude. His name is Rocardo and he should not be a business class crew. He was slow, uninterested, forgetful and at times rude. Cops needs to step up its service"

Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."

Cons: "Additional security check at the gate in Panama is not run very professionally or securely and is a hassle."

Pros: "Good food and movies. Great staff. On time and plenty of room in seating."

Pros: "Loved the FREE on-demand movies!"

Cons: "Boarding was slow. Aircraft was dated. Was seated in a row with two children who cried intermittently the entire flight. No individual entertainment device, and volume control to watch single in-flight movie was broken, resulting in blaringly loud sound that meant I couldn't even watch the movie had I wanted to."

Pros: "Polite and nice crew On-time flights Acceptable food"
Cons: "No seat-back TV Small leg space The seats in the front row of Exit doors do not recline"

Cons: "Too hot in cabin and crowded hot gate."

Pros: "Service was good loved feeling special"

Pros: "Did not make flight, overbooked"

Cons: "Seats did not recline. There was no notification of this when selecting seats."

Cons: "We were faced with many difficulties throughout the process including delays at every stage (plane boarding, takeoff, bus shuttles, etc.) of four different flights. The flight to Panama City was a significantly more enjoyable experience, but the return trip was absolutely miserable. After being boarded, we waited on the runway with no explanation for over a half hour. Then the flight staff came through with a very mediocre dinner and drink; however, they never came back for anything else until the customs form, and any attempts to flag them down were fruitless. When I finally got their attention, I requested water, and never received it. It was an incredibly frustrating and thirsty experience."

Pros: "All the standard Star Alliance greatness."
Cons: "On my return flight we were searched again in Panama City for our connection to the US, and any liquids (even though they were purchased after security screening) were thrown in the trash. I don't actually know if this is a Copa policy, or a Panamanian airport security policy, but it makes NO SENSE! All liquids sold past security have been screened. There is no reason to toss out my bottle of water that I over-paid for in the little airport convenience store."

Pros: "everything was great."
Cons: "the AC on the Guatemalan Airport"

Pros: "The movies and the crew were very friendly."
Cons: "The waiting on the departure of the plane"

Cons: "Took off an hour late for no reason. Just sat on the runway watching planes take off. Made us not arrive back in DC until after 2am."

Pros: "Love it great service great flight"

Cons: "Security at the gate was an annoyance. We could not bring on drinks we had previously purchased after clearing security. We could not figure out how to transport liquor we would have liked to have purchased at Lima duty free shop through Panama and on to US. Prefer when individual TV sets are available. The meal was light, could have been more substantial."

Cons: "The cabin was too cold.....and we had at least three different departure gates"

Pros: "Food was provided."
Cons: "Took off late."

Pros: "Everything"
Cons: "The fact that we were delayed for 2.5 hrs. But that was the act of God."

Pros: "I was pleased with everything"
Cons: "Everything was good!"

Cons: "Boarding at Panama was a mess. Completely disorganized chaos. So bad on the other end there were immigration people screaming at the crew "Copa - help your passengers a little"."

Cons: "This was fine because it was a United flight"

Pros: "Everything was great, very little turbulence and the crew was great!"
Cons: "The only complaint I have are the little little flaps on the head rest. You can adjust them to rest your head unfortunately my wasn’t able to hold my head in place."

Pros: "what they sell as food is horrible"
Cons: "we arrived safe and sound"

Cons: "Aka was happy with westjet"

Pros: "Crew were very friendly and efficient. The flight was uneventful"
Cons: "Free drinks. More options for free snacks"

Cons: "More leg room"

Pros: "Lots of leg room! Friendly crew."

Cons: "More leg room."

Cons: "Flight was delayed for almost 4 hours, which we got notified over 12 hours prior departure time. Offer different flight options, or maybe switching the airline without an extra fee. Compensation!"

Pros: "Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!"
Cons: "All was good"

Cons: "It was all good."

Pros: "Great crew"

Cons: "Sat in Plus. Horrible service. No hot towels. Had to ask for 2nd drink and was refused a coffee and Baileys with at least an hour left in flight. No snacks offered or served. The attendant spent most of her flight hiding in her seat and reading a novel. Brutal!"

Pros: "Average"
Cons: "Two of the most important things to me in travelling by air are getting through security as quick it’s possible ie the priory line; and a lounge. Traveling and paying for Plus provides neither. Back to Air Canada Business Class or AC Rouge Premium. Going to have to pick up your game WestJet"

Pros: "Very friendly crew"

Pros: "very organized crew. everything ran soothly and on time. crew was polite to parents with children on board"
Cons: "how quick it was over!"

Pros: "Great service and friendly employees!"

Pros: "The crew was friendly and courteous. The trips were on schedule."
Cons: "The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine."

Pros: "We left Calgary just as the snow started. What great timing! The flight was smooth, the service and food were excellent. We always have a good trip with WestJet, especially thanks to all the great staff on the ground and on-board."

Cons: "2 hours late !!!!"

Pros: "Service on plane. Attendants were delightful."
Cons: "Sat on the runway and it smelled of exhaust, which made me nauseous."

Cons: "There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor."

Cons: "Delayed"

Pros: "The flight was on time both boarding and landing. My checked baggage was there when we arrived at the baggage spot. This was the best part."

Pros: "Yes we got home on time ."
Cons: "Everything was great"

Pros: "Crew very efficient and friendly. Enjoyed their jobs. Seats very comfortable didn't arrive stiff and sore."

Cons: "No headsets Ran out of several of the food items -- I was in row 10 and they served from the front.... A bit disorganized boarding process but it was Mexico ... Comfort? The seats are way too crowded, and the guy in front of me put his seat all the way back so it was very uncomfortable."

Cons: "It took several hours for the decision to be made to cancel our original flight from PV to Van, and when the final decision was made, the complete lack of sympathy or communication came as a shock. No one informed us why we were moving to another terminal or that our flight had actually been cancelled and we would be staying another night in Mexico for another two hours. Getting our hotel voucher and transportation to the venue took another several hours. (Sorry Westin, but you also receive poor marks on your food services. Your front desk people were great though!) The following morning we were not informed that there would be no food service on the flight, so my kids were starving by the time we touched down in Vancouver. The ordeal was exhausting and when we finally arrived in Vancouver we almost missed our connecting flight because of a huge error in off-loading our luggage. It shouldn’t take over an hour to receive your luggage. Again, the communications break down led to hightened anxiety and stress. The whole horrible journey home with WestJet made the loveliness of my actual holiday pale into the background. I was very disappointed in WestJet as I’ve had fabulous experiences in the past. If possible, I will avoid flying with them again any time soon."

Cons: "No movies available"

Pros: "It was a smooth flight."
Cons: "Internet was poor, my movie kept stopping and restarting."

Pros: "Best airline for friendly caring staff. Favorite carrier."
Cons: "The contracted ground crew at the desk in Puerto Vallarta were not very organized. Checking in took longer than it should have."

Pros: "$200 WestJet dollar compensation"
Cons: "Waiting 5 hours to leave. Not checking for delays before boarding. 12 month expiry on WestJet dollars."

Pros: "Crew was very efficient and friendly."
Cons: "Having only one bathroom at back of the plane was a surprise ."

Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."

Cons: "Friendly. And a nice quick/smooth flight."

Pros: "What more do want? Loved the West Jet app Option for in-flight entertainment. Became a West Jet member and have applied for the West Jet credit card....What more can I say? Are there any job openings in Puerta Vallarta?"
Cons: "I didn't care, but my travel companion was not impressed when they ran out of cookies."

Pros: "The plans wasn’t chock-a-block full making it more comfortable for all of us"
Cons: "The customs process at Abbotsford International Airport was ridiculously slow with only 2 boarder guards & several others seemingly standing around"

Pros: "Good crew! Do you call food to a cookie and a coffee? Zero entertainment unless you are carrying your own. At my age is almost next to impossible to be carrying those devices, too heavy!"
Cons: "Walking to the end to find the gate # marked on the ticket, just to find out when I got there that it was the wrong gate, it had been changed. Its hard to hear the announcements in that airport , its a very noisy one. First time in more than 8 years had to pay for 1 suitcase I had"

Pros: "Friendly Staff Flight delayed departing but pilot made up the time ."

Pros: "Staff are always fun and efficient, but the drinks came very late. In Asia, even if the flight is only 1 hour, they have the time to serve a lunch and clean up....."
Cons: "Meal"

Cons: "I didn't like having to go outside in the cold to board the plane and to deplane."

Cons: "suitcase was busted up on the bottom totally missing 1 wheel"

Pros: "We had to walk a long long way. I have a cane. No assistance offered. International flights with connector had to collect luggage. And clear customs then go through security again. It was more like third world service."

Pros: "Cabin Crew were nice"
Cons: "Very tight seating."

Pros: "the westjet app is great. however the flight home did not have it.."
Cons: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."

Cons: "Pre-ordered meals are costlier than those purchased on board. The crew explains it by saying that they give some extra food just before landing, in lieu of that but what they give is too meagre and its not the customers choice."

Pros: "Staff, professionalism, variety of movies"
Cons: "Small seats, little recline. No blankets or pillows available except for purchase. Must have a phone or tablet to watch movies unless you pay to rent one - smaller screens and more awkward to watch comfortably. Only snacks provided but no actual meal as part of your ticket. Seems alot of amenities cut back to save money"

Pros: "Cabin crew was good,"
Cons: "The seats where not compfie"

Pros: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Cons: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."

Pros: "Very professional and dilligent staff helping th elderly with utmost care. the flight was clock work on time and well aided by the cabin crew. Overall aces high !!! Keep it flying"

Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."

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