$535 Find Cheap Flights from Pune to California

They rescheduled flight..no customer care to even reach or accommodate

Unnecessary delays & Gate changes, so much inconvenience after 15-16 hours flight

Old and filthy aircraft Boarding was free for all with no zones

We had extra baggage which is an ordinary event. The check-in counter experience for them to calculate the additional amount owed and collect payment was terrible - very manual, multiple counters to resolve, took more than 30 minutes

Why should I rate entertainment if I’ve not used? You don’t have NA - Not Applicable option.

Uneventful trip. Good flight crew. Food could have been better and a bit more of it. Cabin cleanliness was ok.

Boarding at Mumbai airport was terrible, the staff had no idea how to handle it. It was chaos - and led to a delay

My seats that I paid for were changed last minute and I had to sit in uncomfortable chairs

The boarding was not in sequence. All were invited altogether. I was not secured the meal I had asked for.

I will never ever book air india in the future. I was with my family and at delhi airport I had to go through too with horrible experience. My 12 years daughter saud that she will never come bqck to india the way people treated us. There was no line for bags drop off since we checked online and print tag at their Kiosk as per email instruction. People working at the counter were so careless and rude. They were keep talking to each other than taking care the customers. I will not recommend anyone to fly via air india. I had horrible experience. Especially, the staff at checking counters was very very rude and careless. I have feeling if air india won't change the way they doing their operations they will out of business in a few years. Air hostes were not happy . I did not see a smile on anyone in the plane. I called twice for the assistance and no one showed up. I hope you will sene this to the Hire authority. I left a video with an another employee of air india who asked me about my experiences. I hope they will make some changes ASAP. Regars, Mohinder Kumar