Find cheap flights from Punta Cana to Reagan Washington National Airport

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Pros: "Crew ok ... not engaging"

Pros: "Nothing"
Cons: "Terrible flight experience from delta"

Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."

Pros: "No delays. Easy boarding."

Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Pros: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Cons: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."

Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."

Pros: "The female crew were really nice to my 3 year old daughter and made her feel at ease on the flight. Hi"
Cons: "Boarding at the Punta Cana airport was disorganized. People just got on whatever line they wanted and no attention was paid to whether passengers were first in line vs last in line, priority seating vs general, traveling with kids vs no kids, etc."

Pros: "On time boarding. Good entertainment options, friendly staff"

Cons: "Seats could’ve been assigned ahead of time"

Pros: "Crew was good"
Cons: "No idea why there was over a two hour delay."

Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."

Pros: "The service, free entertainment."

Pros: "Early boarding for Seniors"
Cons: "Limited food"

Pros: "The flights departed and Arron time."
Cons: "The leg room was tight fir me as I am a six footer."

Cons: "There was no rhyme nor reason for who boarded first"

Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"

Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."

Pros: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Cons: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."

Pros: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."

Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"

Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"

Pros: "Nothing!!"
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"

Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."

Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."

Cons: "Being late"

Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."

Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"

Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."

Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"

Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Cons: "No entertainment. Wifi didn't work."

Pros: "Flight"
Cons: "no access to sky club"

Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Pros: "On time"

Pros: "left on time - landed early. Gate checked my luggage for me."

Pros: "Friendly crew"
Cons: "The cost of the ticket"

Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Cons: "Delayed"

Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."

Pros: "On time...great service!"
Cons: "Seats were a bit narrow."

Cons: "Too many boarding calls for different levels of service."

Pros: "delayed. equipment failure."

Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."

Cons: "Nothing"

Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"

Cons: "the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers."

Pros: "Crew was very helpful"
Cons: "Gluten free snack that is free"

Pros: "Fair cost benefits"

Pros: "Very nice and accommodating"
Cons: "My inflight entertainment system didn’t work."

Pros: "for that price I'll fly west jet every time"
Cons: "some water or something was falling from the ceiling on my brother in the window seat on take off at the back of the plane was pretty gross"

Pros: "The staff on board the westjet plane were nice but a bit short (except one blonde women flight attendant, she was lovely). The others seemed to be a bit short, likely due to heat or annoyance at punta cana airport"
Cons: "The boarding of the plane was by far a complete failure. I understand we are held hostage by PUJ airport but westjet needs to step up their canadian staff there. Language by westjet staff basically Spanish only and rude. We waited on a bus to drive 10 feet to our plane and the driver seemed to enjoy letting us sit in a closed bus with babies and children and elderly. One day this will cause a serious medical issue and westjet will pay dearly. Again, I am aware we cant control that but having a canadian manager there to ensure common sense is used with their customers from gate to plane is a must. Until better I will never fly westjet from there again. On the plane they ran out of food. Again major organizational issues from the companies point of view. Also made me pay twice to pick my seats on my connecting flights. This is petty and cheap. I will be demanding a discount or rebate from westjet due to all the above. If not my story will continue."

Pros: "Early boarding quick flight"
Cons: "Seat belts don't fit me yet they did on the way down on same airline"

Pros: "Crew very kind and smily. Very punctual."
Cons: "Prices ridiculous, one coors light 7dollars and with 7 dollars you buy 12 coors light in Mexico!!!. Food really bad and prices worse. No entertainment."

Pros: "Service was good. Reached our destination before scheduled time"

Pros: "Friendly staff"

Cons: "LATE TAKING OFF FROM WPG BY 90 MINUTES -- SEE ABOVE COMMENT -- YOUR SURVEY SHOULD NOT ASK ABOUT TWO FLIGHTS IN THE SAME EMAIL!"

Pros: "Flying with west jet is always a great experience. The crew always make you feel welcome."
Cons: "They didn’t offer coffee on this particular flight."

Pros: "Nice seat mates. Very good baby with attentive parents nearby."

Cons: "Delay delay delay delay"

Pros: "Flight right on time"

Pros: "The crew on the ground and in the air were great. So helpful and upbeat. Every attempt was made to ensure our comfort and safety."
Cons: "I was in a window seat next to a small child and her mother. They were both lovely, but I couldn't move for the bulk of the trip because they slept most of the way. Not the fault of the airline of course, but if there was a bit more leg room, it would have been a less claustrophobic trip. I used to fly a lot back in the 70s and early 80s and I don't remember ever being so uncomfortable. I have another trip flying back home at the end of the week, and, quite frankly I'm dreading it. Also, it was impossible to hear the captain's address, the on-board instructions, or various other announcements, in the airport and on the plane. Especially on the plane; the speakers were far too quiet to hear anything the captain said other than it was a nice day."

Pros: "Everything was done orderly."
Cons: "After all was boarded, there was a sick pssenge on board. It took them 45 min to decide she should get off. Dont know why it took so long."

Pros: "Crew was good as usual."
Cons: "Thought the flight may have been delayed due to issues with ice rain in Toronto. From what was said, it wasn't that, some other issue with the plane and a cancelled flight in the west. No email in advance, no apologies, no freebies (like even a stupid sandwich). You sit an extra 2 and a half hours in an airport with a 5 year old before a 4 hour flight, and see how much the lack of anything grates. And paying for the first bag on the flight. And the emails they did send were after we were already at the airport-in no time to do any good. I Usually like West Jet , but losing my faith in them. Wonder how flair is..."

Cons: "Flight delayed 2 hours, missed connectionplus an hour on the tarmac"

Cons: "I will say our flight took of a bit late which was a bother so late at night."

Pros: "Quick and easy"
Cons: "Small seats"

Pros: "Great crew Lots of communication with respect to series of events that would occur on flight."

Pros: "Easy booking, great flight, good choices of airlines, keep up your good work Many thank"

Pros: "I love flying in a smaller plane. They are usually not full in the morning and so it gave me a lot of space to relax and enjoy the flight from montreal to toronto. The crew was really nice and smilling and they made sure that my pet and I had everything we needed."
Cons: "The seats are pretty thin and uncomfortable. There is no wifi or television on board."

Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"

Pros: "Same as above..."

Pros: "Tall dark haired flight attendant from Prince Edward Island was very accommodating is very professional. He had his jacket the whole time and it made flying on west jet seem sophisticated and like we were important enough to dress up for. Also the female flight attendant that did the announcements was great. She made the announcements in a friendly, slightly humorous way rather than sounding bored and businesslike and "let's just get through this" manner."
Cons: "Lack of ice for drinks and snacks. Also, I have noticed that on many flights now, they start with paid service and then free beverage service and often that is about 2 hours into the flight. I realize you probably do that to keep those who need booze from getting anxious or angry, etc. and to make money, but it makes me, who paid the same for my ticket, feel iike steerage class. It would be nice if those of us who aren't puchasing booze (which also includes those who want booze) could get served first, then do the paid. These are little things, but would distinguish you from others. If I knew when I flew with West Jet I could have several packs of crackers or cookies or a small cheese and cracker pack along with ice in my drink and quick soft drink service along with flight attendants that were allowed to be friendly and have a sense of humor, I would consider West Jet more often and even pay a little more. I would pay to be treated a little better than the others."

Pros: "Ginger ale, normally a great flight but had my first turbulant flight and boy that was scary!"
Cons: "Turbulence and the woman who would stop talking beside me"

Pros: "The friendly service and prompt boarding!"
Cons: "The snack options. Veggies and hummus would be nice!"

Pros: "Standard things like cleanliness in bathrooms and friendliness of crew were good."
Cons: "It was definitely colder than usual on the plane."

Cons: "It wasnt possible to connect to entertainment system or wifi even though I had paid for wifi"

Cons: "flight was delayed and missed my connection. no flights to atlanta for 2 days."

Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."

Pros: "Non stop flight"
Cons: "Internet was faulty"

Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."

Pros: "Getting on in Palm springs and getting off in Winnipeg. Thanks WestJet"
Cons: "Not knowing to download The app until I was on the plane"

Pros: "I like westjet not kayak had to chage date it was cheaper to miss flight book directly with westjet???"
Cons: "not being able to change flight"

Cons: "Wi fi didn't work"

Cons: "Appalled that I was approached by two flight attendants separately to turn off my light in order to accommodate another passenger as the light was bothering them on a night flight. I pay premium pricing for the Plus seat so I have extra room to work. I chose not to turn off light in order to work, then flight attendants allowed the passenger to approach me. Really unacceptable to put me in uncomfortable interaction, making me play bad cop. I was sitting behind passengers talking loudly who were using profanity. My solution? Earphones. This is a commercial flight - offer passengers eye covers, some solution, or tell them to deal with it, or tell them to charter a private plane. Don’t tell us to sacrifice what we pay for, because you can’t do your job. Lost a loyal customer."

Cons: "It was crowded on the flight, fully booked"

Pros: "Flight staff"
Cons: "Had to disembark. So left and arrived much later than planned."

Pros: "Nothing"
Cons: "Too small of a plane. Using twin props instead of jets.. Depends on the time of departure. You pay for preferred seating and get jammed into this de Havaland jumper plane. Noisy and then the gate is at the end of the old part of the Calgary airport. Having to board and get off the plane in rainy weather. How bush for both airports. Air Canada please come back to Abbotsford.!!!!Everything"

Pros: "Great service"
Cons: "The online entertainment was not working."

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Cons: "I was able to download the WestJet Connect app on my phone which gives you access to tv shows and movies to watch on your own device during the flight. The app was free and easy to use and there was a decent selection. However, the wifi on board is not free so even though you could watch the tv show/movie - the sound did not work unless you paid for it. There are many other airlines that offers everything for free - it would have been a more pleasant if we were able to actually utilize the service."

Cons: "My luggage did not make it."

Cons: "Flight kept getting delayed other then that was great"

Pros: "Good helpful crew. Reasonably sane boardingon a full d flight."

Pros: "I am eternally grateful to both the airport and flight staff for letting my boyfriend and I catch this plane. We arrived very late to the airport, very close to the cut off time, and the staff let us try and catch the plane regardless. It was my mothers birthday dinner that night, so I am extremely grateful they let us through to try and make our flight. Thanks WestJet!"

Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."

Cons: "Old planes, disinterested crew, full flight"

Cons: "Almost 2 hr delay - put fuel in a wrong tank."

Cons: "The seats are uncomfortable and cramped"

Cons: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"

Cons: "The attendants attitude."

Cons: "Once again.... too much advertisement!!!! I just want to enjoy my vacation."

Pros: "The seat wasn’t very comfortable"

Cons: "Didn’t get my whole can of soda and pretzels are cardboard."

Cons: "Wifi didn’t work."

Cons: "Nothing, great job"

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Cons: "Excelente"

Pros: "Pilot had good sense of humor."
Cons: "Entertainment system in wife’s seat didn’t work"

Cons: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"

Cons: "WiFi was not working on the aircraft."

Cons: "Overheads slammed full."

Cons: "The airline"

Pros: "Everything BUT the ticket agent"
Cons: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."

Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."

Pros: "On time departure and arrival."
Cons: "Hard landing!"

Cons: "Baggage lost."

Pros: "The free entertainment."
Cons: "Everything was great."

Pros: "Ease of boarding with the group numbers"

Pros: "Son flew alone and everyone was very helpful."
Cons: "Nothing"

Cons: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."

Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."

Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"

Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."

Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."

Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Cons: "The check in process took to long. In line more than an hour."

Pros: "Nothing"
Cons: "Everything"

Cons: "No wi Fi available and I paid for an all day pass"

Pros: "Nothing"
Cons: "Everything"

Cons: "It was one hour late."

Pros: "The options you have to pick from"
Cons: "The pop ups"

Pros: "Great steward with fabulous sense of humor"

Pros: "todo me gusto"

Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."

Pros: "Not applicable"

Cons: "No tv/movies."

Pros: "The experience was fast and smooth."
Cons: "No entertainment on the way there."

Cons: "It was a headache!"

Pros: "Easy connections"

Cons: "No"

Cons: "Food choices are pretzels or crackers."

Pros: "The quiet."
Cons: "N/A"

Pros: "All great."

Pros: "I liked that there was wifi on board."
Cons: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."

Pros: "I liked the food"
Cons: "Crew could have been more available. Once we took off, rarely to be seen."

Pros: "Very good service"
Cons: "Rough air"

Pros: "Not much except the smooth flight."
Cons: "We were served only one drink on a four hour flight. Couldn’t find a flight attendant to get a glass a water. Had my flight attendant call button on for a long time with no response. Flight attendants walked right by while attending to other tasks and never even asked what I needed. There were a few call button lights on that never seemed to be answered. I asked for water but never received it. Rouge seems to be a very sub par airline from its Air Canada parent, as I fly Air Canada frequently and am not new at this. This airline needs to work on customer service and it’s image."

Pros: "I got to my destination safely, luggage came out guickly n intact."
Cons: "I have no complaints. I taught the flight was good."

Pros: "Food served was excellent"
Cons: "The TV screens are very dark and hard to see"

Pros: "Quick and easy"

Pros: "Very happy with my trip"
Cons: "My lineup in USA entry line was ridiculous and I missed my boarding time because it was as hard to get the air Canada attendants attention so I ended up waiting 40 minutes anxious about missing my plane. Their kiosks weren’t working proper hence the longer line."

Pros: "Nothing"
Cons: "7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever."

Cons: "Air Canada is always late in my experience. I always end up waiting at the gate for the inbound flight which happens to be late. It is so annoyingly dishonest, considering that the flight is announced as on-time up until minutes before the departure time. When all along they know the incoming flight is late. After we boarded the plane at origin, we spent 15 minutes at the gate and quite a bit on the runway. When nearing the DCA, the plane took a complete detour went near Baltimore and then Annapolis and then flew back to near Gaithersburg as if it was intentionally wasting time on the air. Upon landing in DCA we had to wait 15 minutes on the taxiway waiting for the gate to clear. The (one hour long) flight that was scheduled to land at 10:20pm landed just before midnight. Air Canada is awful. This happens every time I fly with Air Canada and their conduct is just cheap and dishonest."

Pros: "Nice staff on board and in the airport. Left on time."
Cons: "Small plane not alot of storage space. Can carry small bags on board."

Cons: "With basically all my flights on Air Canada, there were significant delays. The delays on this flight caused me to almost miss my connection. I had to run full speed to make it to the next flight, and the attendants on this flight were very terse announcing as we were landing "Do not ask us about your connections; we have no information. Do not ask us about your luggage; we have no information" With other airlines in the past, if I have had a flight delayed by an hour, the attendants have announced where I should be headed for my connection, or have called ahead to the connecting flight (if within the same airline" and asked them to wait for us. I didn't feel that AC did anything to help make up for the fact that my flights were so late. Almost ally other AC flights on this trip we're also delayed."

Cons: "Flight delayed, did not leave Vancouver until after we were supposed to land in Portland. No tv or wifi"

Cons: "That there was no meal included. Only ordering extra through the cafe catalog"

Pros: "I had an aisle seat"
Cons: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."

Pros: "Service... comfortable sits"
Cons: "Delay in flight , long queue at Toronoto airport"

Pros: "Plane was clean and entertainment was great. Crew was good."
Cons: "Boarding process has more than 50 people in line to attend all flights and I almost loose mine. Need to run to the gate because of lack of organization."

Pros: "Good room on the seat"
Cons: "I paid extra to get into the economy plus (or whatever they call it), because when I was completing the ticked purchase online I was presented with a prompt to upgrade, The prompt said that alcoholic beverages were included, as well as a meal or snack from the menu. As is it turns out, that is only offered on certain aircraft. I call that false advertising, and I should get a refund for the upgrade fee i paid!"

Pros: "They afford a civil and enhanced trip on an Express flight. Something AA and other airlines consistently fail to do."

Pros: "Boarding was smooth, considering there were just over two hundred passengers to manage. The crew was excellent: responsive, courteous and proactive. Entertainment: Overall plenty of options though some were dated. Food: surprisingly good, and COMPLIMENTARY. Didn't have to pay extra."
Cons: "Coach is CRAMPED. And on a 14-hour flight, that's important.."

Pros: "Good service hassle free"

Cons: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."

Pros: "The plane was clean and fairly comfortable."
Cons: "Our flight from Toronto to Washington DC was delayed for no apparent reason. We were not told of this delay until 45 minutes after boarding time was supposed to begin. Good communication would have helped with this issue."

Cons: "There was only one snack option and I couldn't eat it because it contained gluten."

Cons: "Flight was delayed. Announcement was made at the last minute. There wasn't enough space for carry-on luggage, mostly because the flight crew let people hog space leaving less for everybody else."

Pros: "Nothing"
Cons: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"

Pros: "One of the flight attendant saw I needed help holding my second big bag while I was putting my carry on in and she held it for me without me asking and helped me find my seat, it was very stress relieving for me, and I really appreciated that. She was also very nice to everybody."
Cons: "I had a sprite and the amount was very little, I feel like the cups have got smaller. But that's not a big deal"

Pros: "Easy flight to DC."
Cons: "First time at Pearson Airport needed some help finding my way around the airport"

Pros: "Decent everywhere options, leg room, and seat comfort."
Cons: "Delays with no adequate explanation and very few updates. Boarding process was chaos."

Cons: "The check in crew needs better training on immigration documents for flights connecting to US. They also need to be familiar with the Canadian Transit documentation requirements."

Cons: "Long wait as usual to get on board. Delayed an hour."

Pros: "Return flight -staff were friendly, more spaceous"
Cons: "Arrive flight to Punta cana -staff could be more corteous and friendly"

Cons: "I was supposed to be home on a Sunday. That I didn't arrive until the follow Tuesday should tell you something. My adventure included: 2 cancelled flights, one drastically oversold flight, being given a hotel room without a working toilet, hours spent waiting at the airport for information from gate agents who never showed up, and being curtly told that, as a passenger who didn't arrive on a connecting flight, on my second night I would not be given a hotel room, but instead a mat to sleep on in the airport. I did finally get a hotel room—this time with a working toilet"

Pros: "Once I actually got on the rebooked flight, everything went great."
Cons: "I get it, weather happens, but airlines should have figured out by now how to make any issues that come from that as painless as possible. Air Canada did not have it together. There was little communication and coordination. People had to wait multiple times in ungodly long lines while agents spent way too much time with each customer. There was misinformation and lack of information given by agents and at times no one to help at all. When there's weather it should be all hands on deck until the effected customers get to where they need to be. Otherwise it's an aggravating and nearly intolerable experience. Commercial airlines have been around for 60+ years - figure it out already."

Cons: "flight cancellation without overnight accomodation"

Pros: "The pilots were EXTREMELY polite, informing us through the intercom why everything is delayed. SUPER flight through the rain!!! FANTASTIC PILOTS!"
Cons: "We were Stuck INSIDE the plane for an hour. If there is a delay either offer a refreshments or let us go back inside the air port and get a refreshments. The crew were unprofessional, i travel enough and this crew was the worst I have seen. On top they offered No hot beverages. Upon my request of a simple cup Of coffee the flight attendant said, NO, ask if I wanted a coke. It is great that he is giving me an alternative but he can simply appogize that he has not made any coffee and be sincere about it. TERRIBLE service all together. We all in the plane have appointments that now we are late to, crew showed no concern."

Cons: "Delayed flight from Toronto to washington"

Cons: "no movie screens and I didn't have a device to watch anything on :{"

Cons: "The flight from Toronto to Washington DC was delayed for more than 3 hours and there was not even a drink offered for the inconvenience."

Pros: "Quick boarding. Great with children."
Cons: "Multiple confusing security processes at airport. Huge lines. Flight delayed twice."

Pros: "The crew and their sincere attitude to be of help. Wonderful team of professionals."
Cons: "One hour delay, which was very tiring for someone who already had gone through the 9 hour flight torture from Athens. The Global Entry for US bound passengers procedure is very confusing. Maybe it would help if the steps were communicated on the US bound passengers before disembarking. First the passport process (easy) then there is this confusing process where we need to see our names in green on the screen, with some staff telling us to move on while others insist that we need to stay back and wait for our names to go green on screens that keep changing. Good idea and intentions to help clear bags, and can be improved. Overall the Montreal to DC flight (with the exception of the awful Montreal airport and the long delay) was excellent."

Pros: "I liked the entertainment best I guess, it's very difficult to be comfortable in those horrible long flights. The crew was nice"
Cons: "So cramped, I know you want the highest profit margin possible but I don't appreciate spending 1800$ to feel like a prisoner. The food was barely food."

Pros: "No food offered on a 6 hour flight, but nice flight crew and good entertainment system."

Pros: "Weather was nice so it was not due to weather. We had to stay in Toronto overnight."

Cons: "I arrived at the airport and attempted to check in at 11:17, 58 minutes before my flight was schedule to depart, having just rushed to the airport from my father's bedside in the hospital. I purchased a ticket on this flight because I absolutely needed to be back in New York City by 2:30 pm today - otherwise, I wouldn't have left. When I attempted to use the kiosk to check in, my booking reference number couldn't be found, despite repeated attempts. When I approached a customer service agent to check in manually, I was simply told that I could not - I was not offered any reason other than that I was "too late" and not offered any alternative. I asked to speak with a supervisor who attempted to clear me for check in seeing as I had no bags to check and have a Global Entry card, but was told by the agent that I spoke with that the flight was over booked and so there were now no longer any seats available. I asked to speak with the supervisor in person, and was told she was on her way, but 15 minutes later she was nowhere to be seen and time was ticking. While the first agent was completely unhelpful, and never offered to rebook me on another flight, another agent helped me by giving me a boarding pass for the next flight and told me she was putting me on standby for the flight I originally purchased the ticket for. I got to the gate in plenty of time to board my original flight, but was told that I wasn't on the standby list and there were simply no seats left on the flight - even though I purchased one which should have been held for me until 10 minutes before departure as is the policy for every other airline as far as I am aware. I am beyond frustrated that due to Air Canada's overbooking the airline used the excuse that I arrived 58 minutes before my flight to give the ticket I purchased away to someone else, with no consideration for me as a customer. The extremely poor customer service I received only added insult to injury. I am completely stumped as to how Air Canada could possibly be the only airline in North America with a 4 star rating when I have consistently experienced overbooking, flight cancellations, and abysmal customer service, including 30 minute wait times to speak to an agent, an inability to check in online for international travel, topped off by poor in flight service, when traveling Air Canada. I have never before complained but am doing so in this case because today's experience truly put me over the top when the airline's blatant disregard for my circumstances and needs as a customer and overbooking practices went beyond causing annoyance and inconvenience. I am therefore requesting a full refund of the ticket I purchased only to be bumped off the flight I paid for."

Pros: "Entertainment was good."
Cons: "My partner had injured his knee and it was quite swollen. When we phoned and also went to an AC agent at the airport, we were told there was nothing they could really do as far as leg room; Heathrow reps were kind enough to offer a wheelchair when we arrived. The frustrating part was when we were on the flight, there were multiple rows which only had 1 person seated. There did not seem to be any empathy, understanding or patience for our situation and it did not feel great to be treated with annoyance and disdain."

Pros: "The sits were comfortable. More space between sits."

Pros: "Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area."
Cons: "Use all airport customs agent's desks after a large plane arrivals."

Pros: "Nothing to like"
Cons: "Passenger seats are way to close, if the person in front of you leans their seat back, forget about using your tray. I know I haven't flown in over a year, but did all airlines stop passing out snacks. Make sure you bring your credit card in case you get hungry. They charge you for everything except basic drinks and make sure you use the latrine prior to boarding because they are too busy swiping the credit cards, they block the isle to get access to it."

Pros: "Crew was pleasant and efficient. The entertainment consoles were nice, having games and movies and flight tracking."
Cons: "Not notified about long flight delay until 5 mins before scheduled boarding. Happened once with my flight and twice with my daughter's."

Cons: "Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed."

Cons: "No delays"

Pros: "more space on this flight somehow? still cramped but not as bad as others."

Pros: "Nothing"
Cons: "Late flight No room for bags for Group 2 in bulkhead row"

Pros: "N/A"
Cons: "You have to pay for everything"

Pros: "We left almost on time"
Cons: "Seating arrangement on departure was a horrible experience."

Pros: "Old and thus soft and comfortable seats"
Cons: "Old plane overall"

Pros: "Service was nice & early."

Pros: "Great flight attendants."
Cons: "Wifi only available in continental US but even when we got to that point it was still inaccessible."

Pros: "Poor experience sitting in the seats right in front of emgency exit. I’m not that tall at 5’11’ and sitting straight up I had 1 inch between my knees and seat in front with no ability to recline."

Pros: "Good service from crew. Fairly quick boarding process."
Cons: "Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full."

Cons: "The flight was very hot and uncomfortable"

Pros: "Availability of flights out of Chicago"
Cons: "Availability of flights out of Chicago"

Pros: "They fixed it quickly so I'm over it."

Pros: "Everything was excellent just the landing was really rough"
Cons: "The landing"

Cons: "Everything"

Pros: "Flight attendants were extremely welcoming and captain ensured plenty of updates. Even arrived early!"
Cons: "Nothing"

Cons: "They lost one of our bags"

Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."

Pros: "I got to my destination."
Cons: "Here is no entertainment. The snacks are minuscule and pretty boring. And we sat on the tarmac at both Houston and DCA for a long time."

Pros: "Staff at airport and cabin crew were mostly nice. At airport, the ticket agent helped correct a mistake and was very helpful."
Cons: "There are TVs on the backs of chairs where they advertise that you can pay to watch shows or movies and play the safety video. That would be fine if you could just turn it off once that's done. But it was too hard to turn off, and after the safety video, they played three ads (you couldn't turn the ads off). At the end of the flight the tvs camenon again. It was also a night time flight - how can you sleep with the screen on. Also, the seat space seemed smaller than usual so the screen was in my face. I hated this flight."

Pros: "Nothing"
Cons: "We was almost 2hrs into the flight headed to Punta Cana from D.C. The plane was turned around and taken back to D.C due to air conditioning problems. Which made. I sense to me. I lost a full day or vacation, activities and private boat ride I was a guess speaker at."

Pros: "Flight attendant was personable and accommodating."
Cons: "Seats are tiny, and seat belts were super short. I have never had to ask for an extender, but I did on this plane."

Pros: "Ir was good experíence"

Cons: "Delayed because of mechanical problems and did not announce gate changes."

Cons: "It was very delayed"

Pros: "Flight was ahead of time and flight crew was great. Flight was relaxing, calm and quiet."
Cons: "N/A"

Pros: "It was perfect flight by all means"

Pros: "Punctual departure, arrival ahead of schedule"
Cons: "The man in front of me thought it was obvious that he should enjoy 130% space, leaving me with 70%. I couldn't even read my magazine. I've paid full price for my seat. Slow service. Half an hour wait for baggage claim."

Pros: "Comfortable seats, loaded/unloaded quickly, free online entertainment was great"

Cons: "Never got there canceled for weather."

Pros: "I slept"
Cons: "Provide real food. Board back to front, window to aisle"

Cons: "Terrible delays and little to no communication."

Pros: "Nothing"
Cons: "Delays sand discomfort!"

Pros: "TSA was very rude in Cleveland."

Pros: "Nice"

Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."

Pros: "Boarding process was efficientt"
Cons: "Plane circled around for 30 min with no update from pilot. Luggage took 35 min to arrive."

Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"

Pros: "Flight attendants could not have been nicer or more proactive."
Cons: "Wasted some 45 minutes while UA did paperwork for broken tray table. Really? You could not have done this beforehand?"

Cons: "No complaints"

Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"

Cons: "Arrived at 1:30 AM"

Cons: "Long waiting time to get luggafe"

Pros: "I did not like anything .We had four hours of delay. They did not even have the curtesy of giving us something to eat."
Cons: "At Chicago they charged me # 25(dollars) for my bag that weighed Twenty Five pounds. Why? When I left D.C. I had the same bag with me in the plane. When I asked the people at the United Counter no body could give an answer."

Cons: "After three on-time flights from the other side of the world, I was stuck in Chicago for a 3 hour delay. The flight finally arrived at Reagan 2 minutes after the runway closed so we were rerouted to a different airport where we finally landed 4 hours late."

Pros: "Same....very possible experience"

Cons: "need to do pre assigned seating during the purchase of the tickets"

Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"

Pros: "Everything was nice about this flight"
Cons: "N/A"