JAL has always provided exceptional value for money and top notch service.
Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals.
I wasn't able to pre-select my seat.
Ok seats but not quite lay flats. Lay at an angle. Great service by staff
Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy
Able to accommodate many dietary requirements and friendly crew
The flight crew was incredibly kind and attentive
Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.
short flight ready to get home
They came around often to see if we needed water or anything. Food was good.
It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.
Everything was fine
The seats hurt my butt
Attentive and polite staff. Comfortable planes. On time flights.
I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.
Good leg room
5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!
Flight got canceled for over a week.
The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine
A great flight
No real food to eat
Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
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