|Flights Arrive in||Lyon-Saint Exupéry|
|Flights Depart from||Rhode Island|
|Airlines||Air Canada, Brussels Airlines, Lufthansa, Delta|
Pros: Everything was great. From food to entertainment was great.
Cons: Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal.
Pros: The seat was fine for economy
Cons: You should offer free wifi! Air Canada should lead the way and be above the rest!
Cons: On the choice of audio entertainment, it uses Stingray which, just like radio broadcast for each category with no choice of album for personal preference, kind of disappointed. I like the previous menu with album choices.
Pros: We didn’t crash.
Cons: We continue not to crash.
Cons: You are considered as a robber but it is inscribe nowhere you don’t have luggage
Pros: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.
Cons: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.
Pros: The flight attendants were wonderful and the movies and space for the kids was great!
Cons: Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.
Pros: Good movies.
Cons: I called United to make sure there was a children’s meal for my 3 year old. There was not.
Pros: It was canceled. And scheduled next day.
Cons: Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning.
Pros: The food was good
Cons: I paid for extra space and it looked like the seats I got were the same as all the others
Pros: Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate.
Pros: Great service. Lovely crew.
Cons: Legroom was pretty tight, and im short.
Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!
Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!
Pros: I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American.
Cons: The seats were really tight between the rows. The space between the seats on the same row were typical.
Cons: Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight.
Pros: Information communicated about delays.
Cons: - more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema
Cons: Left A bag behind in NY
Pros: Fast boarding, on time, food was pretty good
Cons: Toothpaste on board
Cons: The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor
Cons: They should make the rouge player app so that you can see the entertainment options before you are trapped on a plane with no access to WiFi. The offering is pretty sparse, and had I known beforehand I would have brought other content
Pros: The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more.
Cons: We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!
Pros: No problems on the flight. Attendants were nice.
Cons: It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting.
Pros: Empty plane
Cons: Not being 3 hours late
Pros: Seat was very comfortable and noise cancelling headphones were nice touch.
Cons: Was not used to business class seat and it wasn’t that intuitive.
Pros: The crew did the best they could
Cons: Flight was super delayed with no explanation
Pros: Nothing at all.
Cons: A 1 hour flight, delayed. Meant I missed my entire flight and stayed I Ottawa International for 8 joirs
Pros: Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.
Cons: It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.
Cons: Water could have been served complementary
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Pros: Very good service! Friendly and happy staff!
Cons: The food; I didn't like the sandwich and the snacks
Pros: Efficient and very nice crew
Cons: 90 minutes delay for departure from Brussels to Washington...
Pros: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
Cons: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
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