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Cons: NEVER FLYING SUNCOUNTRY AGAIN

Pros: Crew was polite and friendly

Cons: We left about 30 minutes late

Pros: Entertainment options for a long flight. Room seats.

Cons: Only one crew member ensured passengers had plenty of hydration. A couple crew spent time on their phones & casually chatting while the one was doing her job. No light snacks on a 5.5 hr flight? I thoroughly am disappointed with the extra charges Sun Country throws at passengers for carry ons?

Pros: the crew was friendly

Cons: the wifi only working for one site wasn’t my favorite but not a dealbreaker

Pros: I liked the big 787 plane and the in flight entertainment with individual TVs!

Cons: Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders

Cons: Entertainment system for myself and my wife failed after an hour.

Pros: The crew was really nice and helpful.

Cons: The flight was delayed for awhile and there was little information on an ETA of when we would be able to leave.

Pros: The crew was good

Cons: More space in coach between seats

Pros: Price was good.

Cons: Coffee was bad. Seated in the very last row although there were many seats open. Flight was delayed three times.

Pros: Crew friendly, enough leg space

Cons: Internet access

Cons: 5 hours delayed. But offered $15 food/Bev voucher and then $100 flight voucher for next time travel.

Cons: Didn’t leave Palm Springs until after we were already supposed to be IN portland.

Cons: Keep us updated on the 60 min delay to START boarding because the boards continues to say on time but we landed over 30 mins late and baggage took forever to get onto the belt.

Pros: Entertainment options for a long flight. Room seats.

Cons: Only one crew member ensured passengers had plenty of hydration. A couple crew spent time on their phones & casually chatting while the one was doing her job. No light snacks on a 5.5 hr flight? I thoroughly am disappointed with the extra charges Sun Country throws at passengers for carry ons?

Cons: 5 hours delayed. But offered $15 food/Bev voucher and then $100 flight voucher for next time travel.

Pros: The pilot was great and excellent landing for a safe return home!

Pros: I liked the ability to choose my meal ahead of time.

Cons: Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta.

Cons: 4 hour plane availability delay - of course planned on weather but not planning

Pros: The crew was good

Cons: More space in coach between seats

Cons: A toilet had no water. The internet was not working for the whole flight

Cons: Never flying SunCountry again

Cons: Both my arrival and departure were 45 minutes delayed and this wasn’t communicated to anyone. The screen was never updated at the gate either time and reflected the previous flights information causing confusion to people trying to make sure they were at the right gate.

Pros: Entertainment options for a long flight. Room seats.

Cons: Only one crew member ensured passengers had plenty of hydration. A couple crew spent time on their phones & casually chatting while the one was doing her job. No light snacks on a 5.5 hr flight? I thoroughly am disappointed with the extra charges Sun Country throws at passengers for carry ons?

Pros: The crew was really nice and the in flight entertainment was great

Cons: Wish there couldve been a complimentary in flight snack or something.

Pros: Comfortable seat

Cons: Umm, maybe a tv in the headrest

Pros: Nothing.

Cons: Staff, room, boarding process, flight schedule and more!

Pros: The crew was really nice and helpful.

Cons: The flight was delayed for awhile and there was little information on an ETA of when we would be able to leave.

Cons: Be on time. Also we sat in first class and it would be nice if the center counsel was smaller giving the passengers more seat room.

Cons: First time flying this airline, it was great! Will definitely fly with them again.

Pros: the crew was friendly

Cons: the wifi only working for one site wasn’t my favorite but not a dealbreaker

Pros: Nothing

Cons: Everything ! Internet wasn’t working and the charging port didn’t work

Pros: Flight attendants worked the plane efficiently and were very attentive.

Pros: Crew was awesome! Clean plane, I’m 6’4” and the 20 dollar seat option was great for leg room. Snacks for purchase.

Cons: Ran a few minutes behind. It was all good, no complaints

Cons: Flight attendants were unkind and unproffessional.

Cons: Please bring back your higher seats. Please.

Pros: The crew was amazing

Pros: Comfortable

Cons: Better food options. Free drinks were great though

Cons: The entertainment website appeared to be down

Pros: Entertainment options for a long flight. Room seats.

Cons: Only one crew member ensured passengers had plenty of hydration. A couple crew spent time on their phones & casually chatting while the one was doing her job. No light snacks on a 5.5 hr flight? I thoroughly am disappointed with the extra charges Sun Country throws at passengers for carry ons?

Cons: Leave on time

Cons: Keep us updated on the 60 min delay to START boarding because the boards continues to say on time but we landed over 30 mins late and baggage took forever to get onto the belt.

Pros: The flight was on time.

Cons: The entertainment was useless. Just the page with a list of movies took forever to load and once started a movie, after many tires, it was buffering every 5 seconds for up to a minute each time. I tried 3 different devices (phone, tablet, laptop) none worked. My son said he had the same experience.

Cons: Flight attendants were unkind and unproffessional.

Cons: Using Amex card for snacks

Pros: Nothing spectacular.

Cons: The headrests won’t stay up. And it’s hot.

Pros: Flight attendants were very friendly.

Cons: Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!

Cons: It was perfect.

Cons: Flight be on time

Pros: No issues, standard flight

Cons: Just fine

Cons: Leave on time

Pros: Flight attendants worked the plane efficiently and were very attentive.

Pros: The price was perfect and suited my needs. Very friendly staff. Thank you

Cons: I cant think of anything to complain about. My trip went very smoothly

Pros: Well considering I lost my wallet on the way to the airport and was unable to check in. I would have to say I didnt like it

Pros: Very friendly crew.

Cons: No snack provided on the 3 hr flight back, just drinks.

Pros: Crew was good. Seat was hard and the tall woman behind me kept jabbing her knees into my seat. Very unpleasant

Cons: The landing was a bit rough

Cons: Keep us updated on the 60 min delay to START boarding because the boards continues to say on time but we landed over 30 mins late and baggage took forever to get onto the belt.

Pros: Great price For the flight

Cons: You need to have a kiosk so I could’ve gotten a boarding pass without standing in line for half an hour, I had no bag to check and no need to take up your staffs time but you need a kiosk in the Fort Myers airport for people like me

Cons: Entertainment app/WiFi was down. Apparently a know issue on this plane for over a week. Staff didn’t announce, you had to ask.

Pros: Calm no crowd organized and perfect

Cons: Umm

Pros: I liked the big 787 plane and the in flight entertainment with individual TVs!

Cons: Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders

Pros: Easy access and commute

Pros: Comfortable seat

Cons: Umm, maybe a tv in the headrest