Find cheap flights from Rochester to Jamaica from $409
Round-trip
1 adult
Economy
Fri 4/21
Fri 4/28
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Best round-trip prices found by our users on KAYAK in the last 72 hours
2+ stops from $409
Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $409 |
Average price round-trip | $973 |
Good deal round-trip | $547 |
Good deal one-way | $221 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 1% increase in price.
Flight from Rochester to Montego Bay
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Jamaica
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly from Rochester is March.
- Morning departure is around 19% cheaper than an evening flight, on average*.
FAQs - booking Jamaica flights
Top 5 airlines serving Rochester Greater Rochester Intl to Jamaica
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Pros: "End stupid JamCOVID19 requirement"
Cons: "Cheaper"
Pros: "My flight was full of funny kids so I did enjoy everything of it"
Cons: "The snacks we need more snacks!!"
Cons: "The power outlets did not work."
Cons: "The plane could have arrived on time. Otherwise everything was fine."
Cons: "Tvs were broken"
Pros: "Roomie seats and many included amenities."
Cons: "Wifi was not available during the flight from Boston to Montego Bay"
Pros: "Power at the seat was great, just wish there were three outlets instead of two for three seats. Entertainment was good. Snacks and sodas are always good."
Cons: "Not sure why the TV controls weren't on the armrest next to the window where my neighbor wouldn't accidentally bump the controls with her elbow. Super annoying issue. Seems odd that there are two outlets for three seats."
Pros: "Seats were the most uncomfortable seats. There was no give in the seats and they didn't move at all. The armrests went up but jutted out like daggers. So, if you tried to stretch out it was impossible. I felt like a homeless person who wasn't supposed to lay on a bench."
Cons: "Better seats."
Cons: "Too many delays."
Pros: "It was a safe flight"
Cons: "2nd time my jet blue flight was delayed and caused me to Miss my connection, which negatively affected my plans with my friends I was netting in Philly. I get that delays happen- but it’s the last two times I’ve flown jet blue -very disappointing."
Cons: "Tvs weren’t working. Also was 30 minute dely which in turn made us rush and just make our connecting flight. But apparently our luggage wasn’t as lucky. It did not arrive in Orlando which made us wait another 2 hours for the plane to arrive with them. They arrived ruffled and my zipper was brok"
Pros: "Seats were comfortable. Very smooth from checking in, boarding and arrival."
Cons: "See above"
Pros: "Efficiency"
Cons: "N/A"
Pros: "On time and quick boarding. The ticketing and gate agent Joel was fantastic."
Cons: "The flight attendant in the front of the plane was not friendly from boarding throughout the flight. He witnessed a woman move the snack s to accommodate her carry on and waited until the plane was full to reprimand here. He didn't even say please he just blurted "Don't ever do that again"! His arms were constantly crossed and legs tapping in an aggravated and defensive manner. Maybe he should ne be on the early flight. Other than that the seat backs were to short and flight media was inoperative. Then on the way out when I thanked Jay he was non responsive. I felt like he was being inconvenienced by our presence. If you ask me he was even rude with his coworkers on the phone. I'm glad it was only a 55 min flight. Two sentence's for what was good and all of this for one person that made it a bad experience."
Pros: "I love jettblue"
Pros: "I liked how the boarding process was simple and fast to get one the plane. Everything went smoothly from beginning to end."
Cons: "I have nothing to complain about this flight, it was only 50 minutes long so you can't really settle in much anyways."
Pros: "The seats in the extra space area were pretty comfortable."
Cons: "Didn’t have enough overhead luggage space. I had to put my luggage 7 rows back and I was sitting in the front of the plane."
Pros: "It was good"
Cons: "Cheap on the food"
Pros: "the flight crew was nice."
Cons: "i hate the delay. they delayed the flight because they had to switch planes. i missed my friends funeral because of this. i will never fly with Jetblue again."
Cons: "Our stewardess annouced that the pkane had technical issues with tge mobitors. Apparently the pmane was in use all day on multiple routes. They tried resetting it a few times but it was unsuccessful. The screens froze in the middle of your program and would not recover. We were directed to contact the jeyblue 1-800 number for some type of credit"
Pros: "lots of leg room. I'm 6'2" and that is rare."
Pros: "Nothing!"
Cons: "Flight was delayed 3 hours, and we arrived to our resort extremely late and tired. We did not get a room we wanted, and had to change the next day since our flight delayed us."
Pros: "average flight. Friendly crew."
Cons: "There is no online check in! Kayak sells multi-airline flights with airlines from different alliances and that does not allow you to check in online. We got to airport at 3:45 am- no one at the check in counter, employees finally arrived at 4 am, checked in, but then we don’t have seats asssigned! We get to the gate and wait-wait-wait until almost 5am and finally the employees were able to find someone willing to move so that myself and kids don’t get seats in emergency exit row. Nuts. Very unpleasant(not the employees, those were nice-it’s the check in and seat assignment policies)."
Pros: "They lost my bag"
Pros: "Staff courteous& cooperative"
Cons: "Purchased headphones only to find seat connection broken."
Pros: "The staff was very helpful. And made the flight smooth for a first time flyer"
Cons: "The"
Pros: "Their services and wifi"
Cons: "So far nothing, with my experienced"
Pros: "Flight was over 40 minutes late."
Cons: "That the flight was forty minutes late...and the lady at the desk couldn't speak understandable English...it makes you look bad."
Pros: "No wait time. Except for the flight delay."
Cons: "If my daughter wasn't there to help me with the checking of my bays and boarding pass. I wouldn't know what to do. Remember is not every body can use electronic"
Cons: "JetBlue's customer support is far less than other carriers. They do not allow for live agent. If your flight is weather impacted then they say you can "manage" your flight online. Not true. When the flight was delayed past our connecting flight, we were not put on the next flight but one much later even though there were empty seats on the earlier flight. Really disliked the interaction between customer support and gate agents that had completely different stories. AWFUL."
Cons: "very late departure"
Pros: "The boarding process was quick and uncomplicated."
Cons: "The seats were quite small with little leg room. Perhaps because it was a smaller plane. There were no entertainment options."
Pros: "the smooth landing+++ leg room updates on flight departure/delay. Wi-Fi clean terminal"
Cons: "walking distance to get a cab in new York jfk terminal"
Pros: "Fast easy"
Pros: "Every employee I met was courteous and your kiosk wss ez to navigate."
Cons: "I had no in flight entertainment and warm, more nutritionally dense food options would have helped."
Pros: "Nothing"
Cons: "Delays, delays, delays. They knew the plane was going to be delayed very far in advance yet they didn't notify us. The board at the airport and online even said it was an on time flight up until the moment it was originally supposed to depart (not board). So they knew ( because they didn't let us board) but never updated their info. A simple email would have saved me from getting up 5 hours early just wait 5 hours in the airport. Fu ck them for that!"
Cons: "Entertainment was out of service."
Cons: "Lost baggage that was gate checked, didn't get it for over 2 days"
Pros: "Food was good."
Cons: "Our seat assignment. We were assigned to last two seat on isle and it was too uncomfortable. our seat leaned back very little so it was too hard to relax on a 12 hours long flight. We were exhausted. Also plane was very dirty."
Pros: "Safe journey"
Pros: "Flight from ny was great"
Cons: "We were delayed over 2 1/2 hrs from Montego Bay. I’m Upset at the fact that we were told it was a 20 minute delay then it became an hour delay on ground then it became another 45 minute delay in traffic then another hour delay in the sky. Disappointed because of this. Communication was horrible! N to think I just signed up for JetBlue credit card"
Pros: "I like the hospitality of the crew members everyone was so warm and friendly and make u feel right at home the pilot let u felt easy telling you everything going to be ok and it will be a quick flight over to orlando hearing that let me felt a bit of ease its a great experience i would recommend anyone flying to consider jetblue"
Cons: "I didn't like the fact that we were delayed so long and for all the passenger that had to check in few hours before flight started to feel hungry because of the delays think it was delayed over 3 hours"
Pros: "We enjoyed great service on a before dawn flight. Everyone was friendly and efficient at a time when most are still at home asleep. Luggage for international connecting flight was checked through and arrived with us."
Pros: "My flight was already a late flight and boarded 15 minutes past the boarding time. In addition the plane had to return to the terminal after getting ready to take off because of the PDA system needing to be replaced. I am all for safety first but this threw off my entire plans for my destination."
Cons: "The crew was not as friendly and poor communication."
Pros: "On time"
Pros: "Comfort was very good. The level of communication when things changed was very good. Good crew."
Cons: "It was obvious that they would not accommodate all carry on bags, this could have been announced earlier and allow for mutual benefit to both parties. JETBLUE cards benefits are only allowed to American residents as if they are the only one who supports them in travel"
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Pros: "It was on time and the crew was nice"
Cons: "Labeled both bags with the same code, SAS had to hu t it down"
Pros: "Flight was smooth once we were in the air."
Cons: "We had to wait on the plane prior to take off for quite sometime because the bridge gate would not disconnect. One of the flight attendants was not so cordial."
Pros: "The crew really was amazing. Friendly. Communicative."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Crew was great, check in was fast. Overall great experience."
Pros: "Assertive"
Cons: "Hand out headphones, my phone doesn’t have compatibility."
Pros: "The pilot and steward"
Cons: "Both flights delayed. No information at all on my the first one was delayed. The second, due to mechanical incompetence"
Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"
Pros: "Everything was perfect!"
Cons: "Cramped seats, no a/c on tarmac for extended period because of technical issue, ancient entertainment system. Old plane with minimal overhead bin space, delayed flight"
Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Pros: "Awesome Customer Service"
Cons: "Nothing"
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Cons: "It was perfect."
Cons: "Very slow plane turnover."
Pros: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Cons: "Most everything it sucked, okay?"
Pros: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Cons: "Trash in seat pocket"
Pros: "The flight was fine"
Cons: "I had twenty minutes to make my connecting flight after my first flight was late to leave. I barely made my connecting flight and my luggage didn’t. It’s very inconvenient to arrive to my destination without clean clothes or a tooth brush."
Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."
Pros: "Marti"
Pros: "Left on time. There were plenty of seats available"
Cons: "It was a bit cold. Bring a sweater"
Pros: "Nothing"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Pros: "Flight itself uneventful"
Cons: "Lateness"
Pros: "Good flight. Organized. Friendly flight attendants. I like Delta."
Cons: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."
Pros: "Crew was very friendly and upbeat. Boarding was quick and easy."
Cons: "I paid for a window seat, and there was no window where I sat. Seats weren’t terribly comfortable."
Pros: "Excellent very good good"
Cons: "Good service good"
Pros: "Beverage and snack service"
Cons: "Seats too narrow"
Pros: "Wi-Fi on the plane is a nice touch."
Cons: "The seats are packed so tight there's almost no leg room - actually there is no leg room when the person in front of me reclined their seat. Since we were advised to get there 3 hours in advance only to wait two and a half hours in what is quite possibly the most uncomfortable waiting room anywhere this just makes the cramped plane even more frustrating."
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "Flight Attendant and great Boeing 737-800 was amazing"
Pros: "great staff . clean. current movies"
Cons: "n/a"
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Pros: "Crew was curious and quick to think of alternative solutions."
Cons: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."
Cons: "Plane kinda of old. Just cookies and coffee"
Cons: "Delay on return flight"
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Cons: "Delta refused to assign my seats until just before boarding, even though I booked my flights months in advance. This is very stressful and totally unacceptable to treat passengers this way."
Pros: "Great!"
Cons: "Great!"
Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."
Pros: "The costumer services."
Cons: "N\A"
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "The staff was professional and friendly"
Cons: "Flight left late for multiple reasons, missed my connection. Because there were multiple causes it just reveals how many cracks in the system there are. Flight delays are so common these days that I would just rather drive if possible."
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Cons: "None"
Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"
Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."
Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."
Pros: "Boarding & crew were excellent. Very polite."
Cons: "On flights 0204 & 1687 on 9/21/16---there were no blankets available for comfort. I would expect this since I paid extra for the delta comfort seats. Not very nice☹️ Only Chardonnay & Merlot wines were available. if you're going to carry two full bodied wines then you should carry two light wines as well. For example a Riesling or Pinot noir. I could not drink either of the wines delta carried. Furthermore, I tend to eat low carb & sugar snacks. All the snacks offered were high in carbs except the peanut packs. Delta only had one peanut pack on board. They had many pretzels , bananas & yogurt bars which were high sugar & carbs! Try carrying some Greek plain yogurt & unsweetened vanilla almond milk. TY for your attention."
Pros: "Nothing"
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Cons: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."
It was exactly as I expected, on time, smooth flight, courteous staff.
Cons: "Everything was good"
Cons: "My reservation through JustFly did not pass along that I’d paid for seat selection, and it brought along an unexpected checked baggage fee."
Pros: "American really exceeded our expectations on both overseas flights on this trip. Good food, nice service, plenty of in-flight entertainment."
Cons: "I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone."
Pros: "Very good overall service"
Cons: "I don’t understand why we had to pay for checked bags. Second, we paid for advanced assignment of 4 seats (middle) to travel together, but one person ended up getting separated; it does not make sense"
Pros: "Seats comfortable. Plane clean."
Cons: "Air conditioning way too cold. Turning off outlets did not stop extremely cold air. Delay caused by redistributing passengers to move weight. Seemed unnecessary, but apparently it wasn't. Would rather be safe than sorry. when pilot talked, couldn't understand him at all. Slurred speech."
Cons: "American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots."
Pros: "My seat"
Cons: "Try to be on time!"
Cons: "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
Pros: "Crew was on par. Not great, but not bad either. It was a tiny plane so we were all cramped in there."
Pros: "Fast Flights were a major plus!"
Cons: "Crew could’ve been more enthusiastic"
Pros: "Crew were amazing despite all the delays throughout the day"
Cons: "The weather lol"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."
Cons: "Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again."
Cons: "A delay in take off"
Cons: "Cabin temperature was probably 60 degrees. Could understand if we left a 90 degree city. But not on an early morning flight with 70 degree ambient temps when we took off. I’ve been warmer in mid January flights from Chicago."
Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Nothing,"
Cons: "Even on a big ole B777 you better upgrade to bigger seats"
Pros: "Great passengers and crew"
Cons: "The original booked flight was about 12 hours before the rebooked flight. We got up at about 2:00 am to leave for the airport at 3:30 am for a 6:30 am flight. We were all packed and booked our ride and shuttinlpg down the computer at the last minute when we noticed an mail after midnight telling us the flight was cancelled. We called and were told there was nothing they could do, due to connections and this was entirely their fault. Approximately 12 hours later we took a “red eye” thus arriving a day late for our hotel and car reservations. We were charged baggage fees and not sure if our priority boarding will be refunded."
Cons: "Seats are cramped"
Pros: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Cons: "There seemed to be some passive aggressiveness present on the flight to Houston. Passengers seemed to be defying in small ways orders from the staff, standing etc. The staff responded quite severely in my opinion, repeating the safety video to everyone’s annoyance because some passengers were talking out loud."
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."
Cons: "Fo"
Pros: "would never have made my connection"
Cons: "late"
Cons: "The seats are very tight."
Pros: "I loved my seat,with the leg rest‼️ THANK YOU"
Cons: "Flight was delayed for nearly 5 hours. There was no accommodations for the delay, except for apologies. Very limited snacks were provided, but this huge delay cut into our reservations and vacation in our resort."
Pros: "Flight crew had a great sense of humor - they were extra friendly while boarding as well, made traveling with AA the best! Boarding was delayed due to previous flight but our pilot even managed to get us to Denver early! Wish I could have this crew everywhere I go!"
Pros: "Check in at the airport counter was quick and helpful."
Cons: "- Online check in did not allow me to check in my connecting flight with American, and the American website didn't either. - Seats were way too tight with cramped space. - Airport in Lima does not provide a vip lounge. - Boarding was delayed 20 minutes from the stated time"
Pros: "Lo siento. No habla ingles. Me muy guapo."
Cons: "No entertainmento."
Cons: "Flight was delayed for hours- weather related, but at other destinations- so this flight had to wait to be rescheduled. Also they weren't able to give any idea when the flight would be boarding- they just kept sending text alerts that it was delayed another half hour and no updates were listed on the screens. When the flight finally left, after I had been waiting for over 5 hours, we were told that they would be flying low, so there would be no beverage service. It would be nice in these situations to simply have bottled water to pass out quickly, or make the announcement prior to boarding so people would be able to bring their own beverages."
Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."
Pros: "The crew was OK"
Cons: "Entertainment extremely poor."
Pros: "no fresh food"
Pros: "The crew were very kind and helpful."
Cons: "On the return flight the media equipment did not work."
Pros: "Touch screens on every seat was amazing! Made the flight go very fast! Wonderful movie selections."
Cons: "No decent snacks offered"
Pros: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."
Pros: "Same as above."
Cons: "Same as above"
Pros: "The service was ok"
Cons: "First when I was checking in I didn't know I only can check in 2 baggage so I had 2 baggage and a 32" TV that I couldn't my TV and at Tampa they took my carry on bag because is was full and I didn't wanna do that they wasn't professional so I'm not happy with my trip."
Cons: "The flight from ROCHESTER to Philadelphia was noisy and sounded like it was going to fall apart... No drinks..: worst flight I've had Flight from Philadelphia to Charlotte NC was outstanding"
Cons: "Everything"
Pros: "Flights left on time, landed early."
Pros: "Crew was still upbeat even though delayed for hours."
Cons: "Was told about delays on Saturday then the app said never mind and ended up being delayed anyway."
Cons: "The flight was delayed twice and know one got the seat they booked."
Pros: "Prices and service"
Cons: "Everything its perfect service"
Cons: "The flight was delayed over an hour. Because of that, I missed my appointment."
Pros: "The funny crew"
Cons: "Softer landing"
Pros: "The woman at the counter was helpful and cheerful."
Cons: "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."
Cons: "The flight departed over 3 hours late. Rather than communicating a realistic departure time, the flight was delayed 6 times in 20-40 minute intervals."
Pros: "Amazing crew, everything was perfect."
Pros: "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."
Pros: "Brought my own entertainment. Friendly staff. Great boarding process. On time departure"
Pros: "Great experience from A-Z!!"
Cons: "None"
Cons: "Flight over 5 hours late."
Pros: "That goodness it was a short flight. Seats are small."
Pros: "Flew First Class, so: - Got to eat an drink good stuff... - Plane/seats were clean"
Cons: "But it could have been Economy because: - Had to ask for everything, even a greeting and a welcome aboard drink - Cabin Crew's attitude was very poor; the looks we got! - There was no on-board entertainment or Internet available - Crew gave us outdated customs forms so everyone was delayed because we had to locate proper forms and fill the out upon arrival"
Cons: "I was supposed to land in denver by 930 and did not end up getting in until 140. We sat on the tarmac at ohare for 20 minutes because they did not plan the gates well then there was a plane blocking our gate customer service lines were absurd. The flight attendant to o hare was very unprofessional"
Cons: "My TSA pre number wasn't included in my ticket and I was delayed for over an hour"
Pros: "Free entertainment."
Cons: "The flight was incredibly hot the whole way. Which the flight was 5 hours long. The crew was a little rude, not to me in particular but to others. They didn’t have a good attitude. Sat at the gate for an hour waiting for other planes to come in so that other people wouldn’t miss the flight. But an hour??? Really!! People were getting mad and hot and sweaty. Food wasn’t cooked all the way when it got to a passenger. It was still cold. It was the worst flight I’ve been on. I would rather ride in a jump seat on a C-130 with military!"
Pros: "Wi-Fi, and the in board entertainment. Also had a friendly staff."
Cons: "The fact that so little room and very uncomfortable."
Pros: "Everything"
Pros: "Fast boarding, polite crew, generally an easy process."
Cons: "Cramped and old plane, inefficient deboarding, mediocre coffee."
Pros: "Pleasant interactions"
Cons: "Didn't realize I couldn't choose my seats with United's new fare"
Cons: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."
Pros: "I didnt care for anything"
Cons: "Flight was delayed 2 hours. There were no chargers at any seat in Coach."
Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"
Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."
Pros: "Nothing at all"
Cons: "I was delayed /cancelled 12 times due to air traffic and arrived 27 hours after I was suppose to. Instead of 1 connecting flight they made me take another connecting flight. I was offered no vouchers for anything and all the people at the desks were very rude. To top it all off they lost my luggage and they still haven't found it, it's been over 24 hours"
Pros: "Flight left on time"
Cons: "The sweet wafer was a lot of empty calories."
Pros: "I liked that the flight was on time"
Cons: "I did not like the absence of much food for breakfast on economy"
Pros: "Not much."
Cons: "This flight was delayed 3.5 hours because of "weather" in Newark...it was raining......"
Pros: "I completed my check in and printed my boarding passes online. The program was easy to use. The flight was on time and the crew was very courteous.There were no problems with my luggage. The service was excellent."
Cons: "Late departure with no explanation. Had to walk outside in freezing snow and rain. Miserable."
Pros: "Hey, the flights actually were on time. Shocking for United."
Cons: "What does a girl have to do to get in a boarding group that isn't LAST?"
Pros: "Nice new plane"
Cons: "Flight delayed and missed connection. Cost me a day of work"
Pros: "Arriving early in LA"
Cons: "No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester , 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down, it was night time."
Cons: "Could not understand the announcements on the overhead speakers. Chicago remains one of the poorest hub airports to go through. Crowded. Small gate areas. People lining up to board need to stand in the walkways."
Pros: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."
Pros: ",,,GOOD FLIGTH! THANK YOUUUU ALL*"
Cons: "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"
Pros: "Pre-check in, printed my boarding pass before i got to the airport"
Cons: "Early morning flight...i could have done with a cup of joe."
Pros: "The staff on this plane was friendly. There was room to stretch"
Cons: "We Weren't offered any drinks"
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "No delay, nice staff"
Cons: "Seat next to bathroom"
Pros: "The flight"
Cons: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."
Cons: "Second time in a month my united flight to ewr was cancelled. Will never fly with them again"
Pros: "The flight attendant was superb. He made me laugh, and helped me relax because the plain stopped and they said we had to wait 20 minutes for take off and I had a connection plane with 45 minutes to get to the other plane:("
Cons: "The seat felt hard, not cushioned enough, especially the back area"
Pros: "The seats"
Cons: "The plane the service and overall United as an airline"
Cons: "The plane was delayed quite some time and we sat on the Tarmac for about 40 minutes too long."
Pros: "The flight itself was great and loved the inflight entertainment via the app."
Cons: "2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop."
Cons: "Horrible costumers services I never Ever flight here"
Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."
Pros: "Zero -- I will certainly never fly United again!"
Cons: "Having to wait 30 hours to get home. Having extremely rude or no service. Not receiving compensation for the trouble and inconvenience this airline caused."
Pros: "Not to crowded"
Pros: "Everything was smooth and we got to our destination a half hour earlier than planned."
Cons: "I wish that I didn’t have to pay for the bag I brought on, on such an empty flight. Also would be nice if I could get water for free...but I guess you get what you pay for on spirit."
Pros: "Price"
Cons: "Nothing. Awesome Customer Service"
Cons: "3 hour delay. Boarded 3x plane emptied twice. Nothing to do with TSA"
Pros: "Friendly staff on time flights."
Cons: "Over priced bag check, only 1 carry on, no free snacks and seats don’t recline. Never will fly spirit again."
Cons: "Spirit was trash"
Cons: "I really feel like I was swindled out of $700 that I’ve earned serving this country and the fact that I get smacked in the face makes me feel like what I do doesn’t matter"
Cons: "Repeat from above: Didn't like baggage fees for carry-ons, didn't like paying for seats to ensure that my wife and I sat together because she has travel anxiety, didn't like having to pay for a ginger ale on the plane, didn't like small tray tables and the fact that the seats did not recline, didn't like that there was no entertainment on the flight (screens, music, charging capability for phone). I understand the appeal of "pay what services you want" as there were many services that we "needed", and because of that we certainly paid for them. In addition to our airfare, we paid $32 for seats, $160 for 2 carry-ons and 1 checked bag, and then $6 for 2 ginger ales to help settle our stomachs for the flight. It was very unexpected. Spirit did reimburse us $60 as a one-time courtesy because this was our first time flying with Spirit, and we did not know what to expect, but had we not complained, we would have gotten nothing."
Pros: "Comfortable with great low pricing"
Cons: "No free amenities"
Pros: "zero problems"
Cons: "all great"
Pros: "The price."
Cons: "The delays."
Pros: "Direct flight, boarding was super easy, and the crew was really nice."
Cons: "Plane was a little small"
Cons: "Customer unfriendly"
Pros: "nothing"
Cons: "Everything. I'm never flying Spirit again. My vacation was almost because they have no idea how to run an airline. Plus, their baggage fees are ridiculous. I'm telling everybody I know to never fly Spirit."
Pros: "Flight and service was fine."
Cons: "High cost of check-in bag. Constant upsetting efforts. Leg room."
Pros: "Nothing"
Cons: "This is the worst ever, being my first time flying. They cancelled without warning. I don't intend to ever flown this airline ever again."
Pros: "That I had a good seat"
Cons: "Paying for carry on and for food and drinks"
Pros: "The staff was friendly enough & the boarding was simple."
Cons: "Printing the boarding pass was SUPER confusing, the ala carte pricing is SUPER annoying. Give the guy a free cup of coffee."
Cons: "Less delays . If you Delay us feed us or something"
Pros: "HelI. I DIDN'T like the fact that Sprit cancelled my flight when others just delayed theirs. I loss almost $400.00. Spirit didn't compensate me FOR NOTHING."
Cons: "I DIDN'T like the cancellation of my flight when others just delayed theirs . I loss almost $400.00. Spirit didn't compensate me FOR NOTHING."
Cons: "Worst airline ever!!!!!never ever again!!!!!"
Pros: "The crew was amazing."
Cons: "The planes are stuffed. They charge for even water."
Pros: "Price & a lesson learned."
Cons: "Nickel & dime, not happy staff, old plane, disgruntled passengers"
Pros: "Everything"
Cons: "Nothing"
Pros: "Nothing"
Cons: "It was very uncomfortable."
Cons: "I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!"
Cons: "Charge too much for luggage"
Pros: "My biggest complaint is just how there is a fee for everything. The worst being carry on bags. Just being to have just one normal sized bag would have been good."
Pros: "I enjoyed the fact that the boarding process was simple and that the crew on the plane was nice."
Cons: "Getting charged $50 for my check bag was ridiculous especially since the spirit website was down for practically an entire day. The crew at the front desk who handled this was very rude. Additionally I requested that I have the aisle seat on both flights and whoever the brainchild who did seating placed me at the window seat on both of my flights. There was even an adequate amount of empty seats that I could have been placed in. Finally, why are the tray tables the size of my wrist? Granted I was trying to use it to lay down, but even if I was trying to use it for food and drink, or to put a laptop on, it would have been next to impossible."
Pros: "boardimg process..numbered seats"
Cons: "no snacks luggage policy. if you are travelling internationally, you need to have your personal effects,one should not be charged for carry on bag"
Cons: "The flight was uncomfortable and they charge too much for baggage"
Pros: "Baggage came out quick. Check- in was quick and smooth"
Cons: "Charge. For. Anthing and too mucch"
Cons: "too many rules and regulations to remember in order to avoid paying exorbitant fees. They seemed to allow the 1 personal item carry on to be larger than their stated size but I was not willing to gamble and therefore could not even take a backpack on board."
Pros: "Taking me safely that's all"
Cons: "Charging me $50 for one bag .. I rather take another r airline and pay more than taking spirit. This is a scare for life for me . Thanks but no thanks."
Pros: "flight was within its time allotted, minimal bumpiness"
Cons: "medical emergency, no enough crew training"
Pros: "Great ticket price. I don't mind packing light to save money."
Pros: "Flights were on time and had no issues."
Pros: "Price"
Cons: "Seats"
Pros: "I loved the price....."
Cons: "The seats were somewhat uncomfortable, but that comes with the price."
Pros: "The flight was very"
Cons: "The flight was delayed over 3 hours and I had to pay so much for bags that's my last time on spirit airlines thank u"
Pros: "Boarding process and personnel were very good; snacks and beverages on-board were reasonably priced"
Cons: "Seats are too close together and there is very little leg room - can't imagine how uncomfortable it would be for large people"
Pros: "I got there. Flights were on time."
Cons: "seats don't recline, upcharge for everything (picking seats, carry-on bags, water), no entertainment system, buggy spirit.com website, rude staff."
Pros: "My boarding went fairly smooth"
Cons: "Having to pay extra for my seating and carry on. No entertainment."
Pros: "Same as above"
Pros: "I slept for most of the flight so it was a pretty smooth enough flight."
Cons: "That flight was so cramped; not a lot of space to move around."
Pros: "The seating was comfortable."
Cons: "Lines were not organized. Very confusing."
Pros: "Crew members great personality, and seems very experience."
Cons: "Have no idea i was going to be charge for my luggage twice going and coming."
Pros: "I got to my destination in one piece"
Cons: "The seats don't recline. We had one workng bathroom. The flight wasn't full but the flight attendants let two young gentlemen with no disabilities take those entire rows and what emded up happening is that they lied down the whole flight. It was awful."
Pros: "I liked the ticket price and the fun advertising, so I thought I would try Spirit Airlines."
Cons: "I didn't like that the carry-on was $55 and the seats were uncomfortable,"
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