Daily cleaning, installation of cabin HEPA filters on flights from Rome to Nevada
|March||Best time to beat the crowds with an average 4% drop in price.|
|August||Most popular time to fly with an average 22% increase in price.|
Average price round-trip
|$825||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 50m
The cheapest ticket to Nevada from Rome found in the last 72 hours was $284 one-way, and $523 round-trip. The most popular route is from Rome to Las Vegas, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $284.
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Scores according to KAYAK customer reviews
Pros: "The wait"
Cons: "The screen didn’t change in time"
Pros: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"
Pros: "overall flight great,pleasant trip, courtious well informed crew"
Cons: "In flight entertainment screen down"
Pros: "This was a much bigger plane so my comfort lever was better."
Pros: "The plane was newer and the flight itself was good"
Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."
Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"
Cons: "The landing was somewhat frightening."
Cons: "Not being to check our tickets on line"
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Pros: "Seat 2G Orderly boarding and plane clean"
Cons: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."
Pros: "The flight crew was so polite and willing to help."
Cons: "The boarding process needs to be looked at. Maybe creating better zone style lanes might work, it's always a hassle and always a pain in the a** trying to navigate my way to the boarding door."
Pros: "In flight entertainment was nice to have, and the rebooking was easy. Flight crew was great."
Cons: "Flight arrived a few minutes late and had to run to the next terminal to catch a connecting flight. Arrived in time, but the gate agent closed the gate early, causing me and several others to be stuck in ATL overnight. Ended up having to pay for a hotel and rental car that went unused."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Cons: "Food sold out and there was nothing left"
Pros: "Cabin crew was good."
Cons: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Pros: "It was whatever"
Cons: "Rude staff"
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "It was wonderful to have a non-stop from Rome to Atlanta. The flight was comfortable and punctual. The in-flight entertainment was very good and helped pass the long flight."
Cons: "I liked the complimentary beverage service and many meal and snack interludes, although the food was sub par, especially the snack. I don't know how you can mess up crackers, but they were terrible, even slathered with the accompanying marinara. Also not sure that I ever met a shortbread cookie I didn't like until this trip; why lace it with artificial strawberry flavor?"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Service. Sweet attendant."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "They offered water and snacks It was quick"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Pros: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Cons: "BYOjet cancelled my flight"
Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"
Pros: "The plane was new and comfortable, the flight attendants were friendly and wonderful and the meal was pretty good but the abundance of snacks and drinks made a 9-hour flight very tolerable. I'd definitely fly Delta to Italy again."
Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Pros: "The flight attendants were nice and polite!"
Cons: "My cell phone needed a charge but I did not realize that at my feet was a place to plug in a USB cable! This is great to have, when this is available it would be great to let the passengers know!"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "A good crew working to do their best"
Cons: "What else? Just too little space..."
Pros: "The crew in the business class was very attentive."
Pros: "We landed safely and the flight was smooth"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Cons: "Boarding was 30 minutes late."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Cons: "Nothing. Flight was amazing"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "The crew."
Cons: "The time between flights."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Cons: "Everything was good"
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Cons: "Don’t be late"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "Boarding was very slow."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Cons: "Long haul flight made pleasant by KLM"
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Light snack and complementary wine"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "Crew was awesome"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Pros: "In flight food was enjoyable"
Pros: "Everything. A truly faultless experience!"
Pros: "The flight was great."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Eveything is well arranged"
Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "Very good flight, excellent service and good food."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Pros: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Cons: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Cons: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
Pros: "The crew worked hard to ensure that we had a good flight with minimal interruptions"
Cons: "Delays always hurt, the flight was delayed yet there were no notifications and additionally the delay was closer to an hour long since boarding only started 20 minutes late."
Cons: "Communication from you all. I missed my flight because of the terrible instructions and communication"
Cons: "My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight."
Pros: "Yes the crew was great. They explained everything in good detail. Came around with drinks and snacks twice"
Cons: "Nothing really. It was all good"
Pros: "The crew went out of his way to help us!"
Cons: "The landing was the worst I have ever experienced! Must be a student pilot or something! Been traveling for many years and never once vomit! I almost did in this flight! twice!!"
Cons: "No explanation was given why flight left almost 2 hours late"
Cons: "Don't like having to download app for entertainment....some devices not current enough to download.. Not everyone has devices Kids disappointed..prefer Alaska monitors"
Cons: "Issue handling for delay"
Cons: "Lil late"
Cons: "No beverage service at all and only pretzels offered when I asked if I could have nuts or cookies."
Pros: "Pleasant Staff Great flight"
Cons: "that i paid to get a seat next to my brother and the plane was not full and people got to sit where they liked. it cost me more money for nothing."
Cons: "Late by 2hrs"
Pros: "Crew was wonderful"
Cons: "Entertainment options"
Pros: "Smooth flight, great service delivered by the flight attendants"
Cons: "Food options"
Pros: "Everything was superb. Westjet Rocks"
Cons: "Liked Everything"
Pros: "Easy check in and nice crew!!!! No complaints at all!!! I would fly them again!!! I would definitely recommend them to others!"
Pros: "Very enjoyable flight!! The crew was amazing and funny!! It was a great experience and will definitely fly WestJet again!!"
Pros: "The stewards were great however no TV anymore and meals because of cost cutting was where we thought it was lacking."
Cons: "Refer to above :"
Pros: "Great service"
Cons: "It was all good"
Pros: "The crew was so friendly. They offered to check bags for free at the gate which is awesome because I didn’t have to worry about finding space in the overhead bins when boarding."
Cons: "Flight was delayed an hour, but it was due to weather, so it is really out of westjets hands."
Pros: "Loaded plane quickly and efficiently. Crew friendly"
Cons: "Had long wait at gate in Calgary"
Pros: "The ticket price was great. The crew were nice."
Cons: "There is no monitor in front of you/in-plane, so bring your own tablet"
Pros: "The staff and comfort."
Pros: "The ground staff at the gate kept us informed of the delays to the flight."
Cons: "The flight was 2 hours delayed, apparently because a crew member called in sick at the last minute. Then we had to wait on the runway for the plane to be de-iced. This could have been done while we were waiting for the crew, rather than after boarding."
Cons: "Having to leave terminal and get back into security line to trransfer to another flight was time consuming and irritateing. Not sure if bc airport is under construction.. but we never had tondo that before. Thought we would miss flight"
Pros: "From my arrival to the airport until landing in Las Vegas everything was smooth. I arrived on time with no hiccups."
Cons: "There was nothing to dislike. I have a great service and will fly with Westjet again. Highly recommended. No delays. No issues"
Cons: "The reasons that I book with Westjet are that the attendants joke with each other, appear to really enjoy their jobs, and provide over the top customer service. On this flight no one was jovial or smiling, the garbage sat on our trays for the majority of the flight. The attendants spoke to each other more than the passengers. Very disappointing!"
Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."
Pros: "It was great experience once again. I always travel with WestJet as it is always on time."
Cons: "That every time I travel I always get the farthest seat if not on #28 it's 24...wish next time I can get in the middle at least. Other than that all is good."
Pros: "Good crew."
Cons: "Waiting. But not West Jet:s fault.Winfy in LGA. Snow on the ground in YYZ."
Pros: "New food items were good"
Cons: "boarding is still an adventure outside the gates. Jostled about 30 times by flight attendants in my aisle seat. Almost seemed intentional!"
Pros: "Was first on and got a seat in front on the aisle."
Cons: "The seat was a little tight."
Pros: "reasonably priced ticket for a no-frills short haul flight. no complaints."
Cons: "Slight delay, but not much communications re the incident"
Pros: "Staff was friendly"
Cons: "Just felt to hot and uncomfortable. The seating is to cramped"
Cons: "The media system barely worked."
Cons: "Not one complaint"
Cons: "Food options not much variety"
Pros: "Before taking this flight, I was very nervous because of all the bad reviews on here and other sites. The only good reviews seemed to be by people from Alberta (not really trustworthy, as they seem to support anything that's from Alberta, and note that Westjet is based in Alberta...). But I was blown away by how organized Westjet was and how nice they were. All the flights were on time (I had a few layovers), the staff was helpful....I really have no complaints. Sure, they don't have a plethora of great in-flight entertainment such as movies, etc. But when I fly, I'd rather pay less, have the staff be nice/organized, and just bring a darn book to entertain me. It was a great first flight with this company. I would fly with them again....and I can't remember the last time I said that about any other airline. So do yourself a favor: Don't listen to the bad reviews on here (unless you're obsessed with in-flight entertainment and big-butt first class seats)."
Cons: "The movie and T.V. show selection was bad. But that's not a big deal for me...."
Pros: "Though there was lots of air turbulence the Crew added humour in executing their duties which made the trip cautious, calm and added comfortable."
Pros: "Crew was very pleasant and attentive. They still give away snacks too which was a nice surprise."
Cons: "There was nothing I disliked about the flight other than the discomfort of the seats, but there is nothing they could have really done to change that!"
Pros: "Start the flight a bit earlier than scheduled, so we arrive a bit earlier too. The flight is smooth."
Cons: "Flight was late leaving ywg"
Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"
Pros: "On time flight"
Cons: "No on board entertainment. iPads did not work"
Pros: "I had not flown West Jet previously. My seat and legroom was adequate. Snacks and drinks were served twice (about a 4:45 minute flight), the flight attendants were friendly and I liked being able to plug my iPhone into the USB connection to keep it charged. Watching the choice of movies with the phone was also a nice touch."
Cons: "Delayed 40 min due to a broken gate. Had to tow the plane to a new gate."
Cons: "Needs WiFi"
Pros: "Food was unusually good for airplane food"
Cons: "Leg room"
Pros: "Very comfy business class. Had a very good sleep."
Cons: "When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking."
Pros: "The wheelchair services at both Rome and Heathrow were superb. The lady who checked us in in Rome was extremely helpful."
Cons: "Food in business class could be better. One toilett in business class was unusable. At leadt 1 in economy cladd was also unusable."
Pros: "Crew was pleasant enough"
Cons: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Cons: "Ran out of food. Credit card machine didn't work,Crew can't take cash. Lots of shrugs and 'not our fault'. Better service from the low cost carriers. Expected better from ba."
Pros: "Crew was very professional and friendly. Service was quite efficient."
Cons: "Business class was 3x3 with the middle seat locked up with the tray table. First time that I’d seen this... looked strange."
Pros: "Good entertainment."
Pros: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"
Pros: "The on time arrival"
Cons: "That even non alcoholic drinks costs The gate agent provided misleading information"
Pros: "The crew was very attentive and especially pleasant."
Cons: "The crew was very attentive and especially pleasant."
Cons: "A 2.5 pound coffee!! The only free drink was Airplane tank water !!"
Pros: "Seats were comfortable, excellent reading material, easy boarding & deplaning, option to purchase tasty & healthy snacks."
Cons: "No complimentary beverages!! I was offered a plastic glass of tap water. Paying for alcoholic beverages appropriate, but providing basic beverage service seems an act of graciousness for choosing to fly this airline."
Pros: "boarding was fine and the crew was nice."
Cons: "the leg room was terrible and charging for drinks was a first."
Pros: "Flight was on time and pretty smooth"
Pros: "I slept during the flight, means it was ok"
Cons: "I did not like the delay....but it happens"
Cons: "Charging for coffee and tea? Tacky."
Pros: "Good entertainment options Made home it alive Lots of water"
Cons: "Flight was late taking off and had to run to make the connection flight to Calgary."
Pros: "Everything above was very good."
Pros: "Especially when compared to other carriers, British Air has the most accommodating employees and the most commodious economy class seating. They have become, by far, our airline of choice."
Pros: "The crew on the flight was friendly, and the snacks were okay."
Cons: "The flight did not take off when it was supposed to, so I missed my bus at Heathrow airport and had to sleep in the airport. The staff at Heathrow was not helpful, telling me to figure something out and then email the company for money because they may pay me back, but also maybe not. Even before the flight, I had to wait in a baggage check line in Rome for 2 hours while ever British airways employee attempted to address an issue with a single tour group check in. They gave us no information and just had us stand there waiting, refusing to let the line move, implying we are less important than the tour group. It was a miserable traveling experience."
Pros: "the food was good"
Cons: "the seats in economy were a little cramped."
Pros: "New and comfortable plane. Pleasant crew and good service"
Cons: "We were delayed because of wrong luggage loading into the plane! How do those things still happen? Scary and inconvenient, but I am glad the captain kept us well informed of the situation, and that it was delt with efficiently"
Pros: "The bad elements of this flight experience far outweigh anything that might have been acceptable."
Cons: "Our flight was plagued by issues which were both avoidable and unavoidable. Here is a list - * I was able to check-in online but my husband was not and kept receiving error messages (no big deal) * Upon arrival at the check-in counter, the line was incredibly long. I understand this happens but of the employees working, only 2 were checking in bags and 3 others were just standing there chatting and talking into walky talkies. * Flight from Rome to Heathrow was late for no apparent reason, landed 45 minutes prior to our connection flight. I inquired with our flight attendant about the potential to make boarding and he said they would let us know. We landed on the tarmac and had to be bussed to the terminal. Not once after we landed did the flight crew mention one word about connecting flights. Never have I had that experience in 44 years. Additionally, there was no direction regarding priority for boarding the busses. When we finally entered the terminal, an airline employee displayed a sign calling for passengers connecting on a flight to San Diego which was taking off just 10 minutes after ours to San Jose. A choice few of these folks were driven over to their boarding gate while many of us were left behind. * When we made it the recommended "Fastrack Express" the attendant informed us that we had already been cancelled out of our connecting flight to San Jose (this was 30 minutes before take off)! We were directed to go wait in line to re-book our flights. * After an hour in line we learned that the couple behind us had already been re-booked onto that evening flight to SJ, which would have been the next out. I wonder how that happens when you are further behind in line? After waiting 4.5 hours in line. We were told that and approximately 3 other convenient flights which would have been a possibility were no longer available since we had been made to wait for so long. There were no places to sit, no numbering system, we did not eat at all that day until 11pm and that was after waiting another 45 minutes to get our passports stamped and then stupid bus ride. *We were forced to miss hosting my best friend's baby shower the next morning. We were sent on an hour long bus trip to another airport in Gatwick to sleep in a hotel for 6 hours and then return bus trip back to Heathrow only to fly into an airport which is an hour away from our home as as opposed to 10 minutes. *Not once in all that time did a manager come out and let customers know the cause of the inconvenience. The window service to re-book was haughty and entitled, rather than thoughtful and efficient. I was insulted by the lack of customer service, the shoddy organization, communication and lack common sense. The only saving grace was that they booked us on a different airline for our return flight where we received decent service. We incurred extra charges due to the change in arrival location - all around failure on British Airways. Not happy at all."
Cons: "Our flight left two hours late causing us to miss the connection in London going to San Jose. We stood in line for 5 HOURS while British Airways tried to arrange for us and many, many others to get to their final destination."
Cons: "Had flight from Rome to L.A., with a stop in London. At Rome airport, had to wait 2.5 hours in the check-in line. Once at the counter, the lady tells me "don't worry you won't miss your flight, because it has been delayed 3 hours, but bad news is you will miss your connecting flight in London!" She says once you get to London, British Airways will put you in a hotel overnight and you can fly out the next day. We finally get to London Heathrow that night, and there is no one at the gate to help us. After walking to the third floor where their departures are (exhausted with two little kids), I find a BA employee. Asked her if she can put us in a hotel for the night, and she says there are no more hotel rooms available!! She tells me to go find a room myself and they will reimburse me up to 200.00 pounds a night, then hands me a brochure about my rights, and walks away. Shocked, I followed the other pissed off passengers to a hotel reservation agency on the first floor. After standing in another line for 0.5 hour, the guy reserved me a room with one bed at the Best Western for 305.00 pounds!! Now I am finally back home, and will see if I can get reimbursed by these cheapskates."
Pros: "Friendly and professional staff."
Pros: "Everything was just ok"
Cons: "A little old fashioned."
Pros: "I don't usually complain but nothing"
Cons: "It wasn't British airways, it was American.I paid extra to sit with my husband. The whole side of our aircraft the televisions repeatedly showed two Disney channel sitcoms over and over again for ten hours. I really wanted to watch a movie so there was an open seat on the last row of the plane. Terrible"
Pros: "Nice entertainment setup and good crew."
Cons: "No entertainment but it was a shorter flight. Delayed flight."
Pros: "Warm and helpful crew, great attitudes, and my 2seatmates were really lovely.. I know, you guys don't control that)."
Cons: "Check in was ludicrous. Why no kiosks so you can just spit out a couple of boarding passes? We waited for 1 and a half hours in a long line for 3, and then 2 , and then only 1 person checking 100+ passengers. The remaining staff person could not have been more charming, I certainly didn't kvetch to her, but is there an employee flu epidemic, or concern about security that leads to no kiosks and insufficient personnel?"
Pros: "Red eyes can be daunting , but the comfort of the seating, blankets, entertainment and food let my adult children and I know vacation had begun"
Pros: "The only bad side was the time of the flight (14:40) I prefer flight over sea on night time definitely."
Cons: "Because the flight was during the day, looks like take forever."
Pros: "The crew on board was nice"
Cons: "2 hours check in line... Plane to London over 2 hours late. They told us to fend for ourself in London to catch our connection, less than an hour to catch the connection... Literally running through the airport. I will never fly with British airways again"
Pros: "The crew on American Airlines was great, very attentive and fun."
Cons: "The seats on these flights keep getting smaller and smaller. I am a petite person but still had difficulty finding leg room."
Pros: "but few are excellent. This one came close. The ticket agent for American Airlines at FCO/Roma was excellent. Altho this flight was 'billed' as a British Airways flight, it was operated by American. A little confusing when one thinks they are ticketing on a specific carrier only to be 'baited and switched' to another. That said, the equipment was in great condition, the video worked during the flight, the movie choices were very current. The food was airplane food. What more can one say."
Pros: "Service was good and the foodcwasnt that bad"
Pros: "The flight attendants were wonderful and made the flight a happy place"
Cons: "There was no assistance for me at LHR even though I had less than 20 minutes to get off my plane, clear security, and get to a different terminal"
Cons: "Cheeky of Kayak to ask me how my flight to Rome was when I am still in Rome after getting bumped off my flight yesterday. The customer service and rebooking were efficient but I was given no choice or explanation other than "you have been rebooked for tomorrow's flight." I cal already see that thia flight is scheduled to be delayed 30 minutes."
Pros: "Crew was gracious and helpful"
Cons: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."
Cons: "Too short time between flights. Luggage didn't arrive in Palermo"
Pros: "See below"
Cons: "US Storm response exposed problems. Italian operation only open for minimal hours, British web site would not accept US phone number For contact ( despite provision to do so). US 24 x 7 800#. Responsive and helpful after several frustrating hours attempting to deal with cancilation/rebooking issues in Italy and UK"
Cons: "Did not receive my bags. Still waiting. Carrier to Palermo was Vuelng. Have. Feeling there is NO coridinated effort between airlines to transfer baggage in Rome. We had 5 hour layover in Rome. No excuse for luggage to be missing!,,,"
Pros: "Good service"
Cons: "a little cramped"
Pros: "The flight crew and food were good."
Cons: "DC to Rome via London. One hour layover is not enough time. Missed connection both ways and our luggage did not arrive. Customer service acted like this was our fault and they never heard the problem even though there were many other's on our flight with the same issue."
Pros: "Service, respect, accomodations."
Pros: "Plenty of food and entertainment"
Pros: "Crew and pilot were excellent, especially pilot. He kept us all informed which was very nice. I was bored out of my mind wish there was more entertainment."
Cons: "Fog over London delayed our flight from Rome. Instead of dealing with this proactively, BA made us sit in the plane on the tarmac for three hours. When we finally arrived in Rome, instead of automatically rebooking us, they directed everyone to a queue. That queue, managed on a first in, first out basis, took FOUR HOURS, during which we missed more flights that would have gotten us home. If, instead, the queue had been managed by departing flights, more people would have gotten to their destinations in a timely fashion. We eventually we booked on a flight to NY and got a rental car. We were offered no compensation for this ordeal."
Pros: "Crew really helpful and efficient super fast boarding"
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Cons: "We left two hours late"
Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Pros: "The plane was far more comfortable than the one we flew on from Boston to Rome."
Pros: "I like the fact that you could watch movies to make the time go by more quickly"
Cons: "Seats were very uncomfortable. The isles are narrow and every time the gentleman across the isle got up to stretch his backside was in my face. The crew would come down the isle with the cart and about take my arm off."
Pros: "friendly crew, good leg room, on time dperature and arrival. entertainment"
Cons: "one of the food items (beef sandwich) has alcohol in it but I was't told so I ordered from my child then discovered it after reading the label."
Pros: "Nice crew, plenty of drinks to keep hydrated, pretty smooth flight"
Pros: "was a very pleasant flight"
Cons: "some of the overhead bins weren't working properly but its an older plane so i totally understand."
Pros: "Food and service on flight was wonderful."
Cons: "Flight was 1 1/2 hrs late. Staff in customs were completely rude & had no regard for those of us trying to make connections. Had to spend the night in Philadelphia & placed on PACKED flights thru Chicago, causing even more extended delays home."
Pros: "Checked luggage at the gate smoothly"
Cons: "2 tables were hanging off on 1 side on the right row 30. I pushed them back together but were still crooked and could fall out again easily."
Cons: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."
Pros: "The planes were new. The entertainment system was great. The windows had a cool dimming design. You could help yourself to water and snacks. The crew was nice."
Cons: "The bathroom ran out of toilet paper."
Pros: "The flight attendants were really attentive and came to our rescue. In flight entertainment was good."
Cons: "Americans airlines charged me extra to guarantee that my wife and I, along with our infant daughter could sit together. Of course with this came the expectation that we would at least have more leg space. Which we did not. Go figure."
Pros: "That we made jt"
Cons: "Flight crew was rude said things weren’t their job such as handing out custom forms just overall a terrible flight."
Pros: "The crew was wonderful of the flight was fine!"
Cons: "Arriving 2 hours before my flight I had a hard time getting through security because of my handicap situation, I arrived at the gate as the plane was leaving the gate, whie American Airlines where able to get me on the next flight, the flight was 3 hours after my original flight! JW"
Pros: "The meal was passable but the space to eat it made it very difficult."
Cons: "I dropped my Kindle and earbuds on the floor and there was so little room I was unable to pick them up! Anything I had on the floor could not be accessed because of the tiny amount of space. I would have to ask the passenger next to me to get up if I wanted to get my things."
Pros: "Not a single part has a positive remark"
Cons: "Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners"
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Pros: "Nice crew"
Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."
Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."
Pros: "we have a very old plane from rome to chicago no entertainent"
Cons: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Pros: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Cons: "Food and comfort"
Cons: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Pros: "They were offering free checked carry-on luggage at the gate so took advantage of that which got my wife and I pre-boarding. Which was a good thing because the overhead bins were awful on this dinosaur plane."
Cons: "I thought we were getting a history tour upon boarding as one of the first airplanes ever constructed or something. There should never be an airplane that doesn't have personal entertainment on board for an 11+ hour flight. The main cabin had two monitors up front on each side and one in the middle section. We paid for "premium" seats, no charging options. The overhead storage could barely hold the smallest of carry-on luggage. The food was mediocre at best. We were pretty close to the front but every time the beverage cart made it to us the wine was already empty from the previous passengers. Overall pretty miserable flight"
Pros: "Crew was excellent good and frequent food, snack, and beverage service great entertainment choices"
Cons: "There was no wifi"
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Pros: "Flight on time."
Cons: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."
Pros: "great service from flight attendance"
Pros: "Good service, good snacks/lunch"
Cons: "Really old plane,9 hour flight should be something newer and nicer"
Cons: "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."
Pros: "State of aircraft was great. Entertainment options were great."
Cons: "Gate information for flight was not posted on monitors in airport. Boarding was disorganized, required transferring onto a bus and later onto plan. Flight take off was delayed. Flight arrival was delayed by 50 minutes."
Cons: "They are too narrow but most importantly they top part goes forward to much. on other airline planes I can sleep fine but not on this one. Terrible seats."
Pros: "The crew was very nice and warm"
Cons: "The entertainment was poor and not visible from everywhere (understandable from an old plane)"
Pros: "Same as above."
Pros: "Crew was extremely efficient and genuine friendly and nice. Very long but yet very pleasant flight. Thank you."
Pros: "Flight attendants were really nice and attentive."
Cons: "The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off."
Cons: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."
Pros: "For as much as you pay you guys need to update. My son went from rome to Chicago with no tv. He did not complain but I would of it. My tv as well kept shutting off and could only get so many shows. On the way to rome from Chicago we also had issues with the same thing"
Cons: "The crew was excellent and of course the pilot as well"
Pros: "Easy boarding. Served food and beverages. Comfortable flight"
Cons: "Food tastes better on other international flights that I have taken. Movie and music selection better on other flights too. One flight attendant not so nice when I requested another napkin. The first one fell on floor when as I was attempting to pick it up. I did get another one."
Cons: "The flight needed to be changed because of technical issues. We arrived much later."
Pros: "The crew"
Cons: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Cons: "plane was old, media not working well in many seats (not ok for an intl flight), light not working in my seat..."
Pros: "Everything in business class!"
Pros: "The crew was very nice and the flight was very smooth. Lots of choices for drinks."
Cons: "The food and boarding."
Pros: "The movies"
Cons: "Everything else"
Airlines flying from Rome to Nevada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rome to Nevada
Masks required on board, masks provided on flights from Rome to Nevada
Social distancing seating
Middle seats unavailable to book on flights from Rome to Nevada
Testing for antibodies, testing for symptoms for flights from Rome to Nevada
Waiving of change fees. Search flexible flights from Rome to Nevada