Seats were old and very uncomfortable. Coach seating is way too tight
WiFi was a major problem and if it does not work on a 4 hour flight then that lowers the overall experience
I was impressed with how quickly the baggage transfers were made.
The Airline Attendant found us in flight and moved us to seats in the front of economy due to the short time we would have to make our connecting flight. We really appreciated it.
Checkin was good, fllight ws good. Onlly complaint is lack of foot on 6 hour flight from Seattle to Boston. Snacks were flimsy - chips and cookies. could have offered something more substantial for such a long flight. I know you can buy food in airport but for the price you pay for a ticket, they should step up for the passengers.
While they turned off most cabin lights to allow people to sleep, I was bothered by how bright the side lights still were. It was still quite bright for me in a window seat, when I wish I could have slept!
I took seat 15A in anticipation of window seat, there is no window.
It was nt delta. It was aeromexo. Service was awful. They served a very small drink and NO snack for a 3hr and 35min flight. Then for the first 30 min of the flight is was talk and talk over head interruption the movie/ show i picked to watch.
There was a security issue at the airport and we were unable to land. We circled endlessly and then landed at another airfield for fuel. We then circled the airport again, almost landed but didn’t fully touch down before circling again. I am thankful to the crew for keeping us safe- the issue was the airline and staff at the airport getting us seats on our connecting flights. That part was hours of searching for someone and getting in double my steps.
Horrible. Grateful to be alive but spent 13 hours at airport only to return back to my familys house and flight changed to next day. They tried to fix a part on plane, had no back up plane and after 10 hours , reattempted the flight and it STILL wasn't fixed. We got a meal voucher and rescheduled flight but there should be some other compensation for the 15 hours spent in airport
Our flight delayed, due to the incoming flight arriving late from Paris. AF caused us to miss our connecting flight, also booked through Air France directly. They couldn't accommodate us until later that night, and we had to be in AMS earlier than that. They won't do anything else to help us and wanted to charge us more money to rebook us too. Not great service, since it was all their fault.
Seats! The eternal problem in economy. They are like stones!!
Everything is good except the seats are tightened no rooms for the legs,
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
Business class in the second leg - CDG-EVN was a disaster.
No birding was given for next trip on same carrier, food was very moderate.
Announcements were unintelligible. Entertainment system was non-existent. Ground crew kept changing story for flight delay.
Amazing and light experience, boarding on time, crew is super nice, clean salon and special thanks for movies availability. Provided by United Airlines
Unfortunately, my experience was disappointing. The crew were not friendly or welcoming, which made the flight less pleasant. Our flight was delayed, and we almost missed our connecting flight because of it. To make matters worse, the gate number shown on the digital ticket was incorrect, causing unnecessary confusion and stress before departure. Overall, the lack of accurate information and poor customer service made this a frustrating travel experience.
We ran into trouble in Montreal. Exited the plane and Air Canada was excellent getting everyone quickly to their destinations. I give Air Canada a 100%.
The food on the trip Toronto to Athens could be better: the chicken didn’t taste good.
Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.
Insufficient staffing (just 1 person) at bag check, very long lines. Flight delayed - no one brought the plane to the gate, it was just sitting on the tarmac. Our seats were cancelled on the transfer in Toronto, had to rebook. Will never use Air Canada again.
After landing in Toronto, we had to wait a full 30 minutes before taxiing to our gate. That made our arrival quite late.
The flight and crew were good. One had to purchase food if you wanted it.
Air Canada sucks. Small uncomfortable planes, delayed at every leg of journey, unpleasant staff, can’t make changes to seats, requests at airports denied. I had heard negative things about AC and they were confirmed.
