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Delayed twice then cancelled at 02.00 in the morning. Left 300 people to sleep on the terminal floor overnight. Zero communication due to zero Air Canada staff.

The flight from Anchorage to Vancouver was OK, but the seats are quite uncomfortable.

My original booking was through AirCanada and unbeknownst to me they altered flights and providers which caused a complete disaster for checking in for my flights and seat assignments. The original gate agent in Auckland had me basically doing gymnastics to get onto the future flights and have my luggage follow me.

The food on the trip Toronto to Athens could be better: the chicken didn’t taste good.

I think overall both Air Canada and Air New Zealand did a good job the their flights. It is nice to have movies, music, podcasts etc to watch for the long flights. Just wish the seats were wider and had a foot rest to change my leg positions during the trips.

Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.

Insufficient staffing (just 1 person) at bag check, very long lines. Flight delayed - no one brought the plane to the gate, it was just sitting on the tarmac. Our seats were cancelled on the transfer in Toronto, had to rebook. Will never use Air Canada again.

After landing in Toronto, we had to wait a full 30 minutes before taxiing to our gate. That made our arrival quite late.

The flight and crew were good. One had to purchase food if you wanted it.

Air Canada sucks. Small uncomfortable planes, delayed at every leg of journey, unpleasant staff, can’t make changes to seats, requests at airports denied. I had heard negative things about AC and they were confirmed.