Daily cleaning, installation of cabin HEPA filters
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from California to Queensland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Queensland from California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Queensland with an airline and back to California with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Queensland from California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
Cons: "My experience overall is fantastic"
Pros: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Cons: "The food was not to my liking,"
Cons: "Perfect flight"
Pros: "Crew was amazing and very comfortable seat"
Cons: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Cons: "Movie catalog needs to be expanded"
Pros: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Pros: "Perhaps the most courteous airline I’ve experienced."
Cons: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Pros: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Excellent service & friendly"
Cons: "Food was cold"
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Pros: "Great service"
Cons: "A bit warm"
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Pros: "Excellent service."
Pros: "The crew was always around if you needed anything."
Cons: "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
Pros: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
Pros: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."
Cons: "late again and hot in the cabin. sat on the runway for a while again"
Pros: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Cons: "The food met airline standards, which are generally pretty low."
Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Pros: "Comfortable seats, very friendly staff."
Pros: "on time"
Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"
Pros: "Good food and onboard service."
Cons: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Pros: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Pros: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Cons: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Pros: "Great airline!"
Cons: "some of the gates can be long walk"
Pros: "The staff are friendly and helpful. The seat is very comfy"
Pros: "Almost everything was good"
Cons: "Check in was complicated."
Cons: "Limited number of movies"
Pros: "Stewards were very polite"
Cons: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Cons: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Pros: "All the Japanese food are delicious! The crew are polite and nice"
Cons: "I suppose, not enough variety of American movie. In my opinion"
Pros: "I missed my flight. The customer service agent was awesome!"
Cons: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Pros: "Great service and good food"
Cons: "Nothing felt like they were glad to have me onboard."
Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"
Cons: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Pros: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Cons: "can't think of any.!"
Pros: "Crew were very gracious and kind."
Cons: "Food not as good as before"
Pros: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "Excellent crew and very well dressed and always smiling"
Cons: "The lights were switched off for a very long time. That can be avoided"
Pros: "Flight attendants were very friendly, professional and helpful"
Pros: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Cons: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Pros: "Crew was polite."
Cons: "For such a long journey, the plane could have been nicer."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Pros: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Cons: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Cons: "Excellent flight service no"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Pros: "The cabin crew was great."
Cons: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Cons: "It was a 17 hour flight, but they made it bearable."
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Cons: "too long a flight 17 hours from SFO to Singapore"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Cons: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Pros: "Crews are truly nice and patient"
Cons: "Crews are very nice, food are not really good"
Pros: "Helpful staff and a comfortable trip. A plus all the way around"
Pros: "Service is very good."
Cons: "Too warm/hot inside the cabin throughout the flight."
Cons: "It is really good experience. All the flight attendants are good"
Pros: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Cons: "Really nothing. I loved flying with them."
Pros: "Crew, plane, punctuality"
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Pros: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"
Pros: "Entertainment was awesome. Boarding was fast."
Cons: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Cons: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Pros: "great service. new plane. excellent video system."
Cons: "not much to complain about."
Pros: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Cons: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Cons: "I have no complaint"
Pros: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Cons: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Cons: "Cabin too hot"
Pros: "I loved the movie selection and the food options."
Cons: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."
Pros: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Cons: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."
Cons: "delay for 2 hours without notice"
Pros: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Pros: "service was very Singapore airlines"
Cons: "food in coach was not as good as I remembered from other flights on Singapore"
Pros: "The flight was smooth and the service vert good."
Cons: "The food had room for improvement."
Cons: "Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination."
Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."
Cons: "Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline."
Cons: "It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that"
Pros: "Kind staff, long flight but the attendant were super kind"
Pros: "Wonderful crew, excellent food, very comfortable!"
Cons: "Great flight. Would have been nice to have on board wifi."
Pros: "Best flight I’ve been on"
Pros: "Upgrading to Skycoach giving extra leg room was well worth it."
Pros: "crew was nice, seating was fine."
Cons: "food was not great"
Pros: "The seat was spacious and the crew was very nice!"
Pros: "Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait."
Cons: "Food was mediocre. Coffee and tea were like warm or cold."
Pros: "Crew did a very good job"
Cons: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Cons: "economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me"
Pros: "The attendants were very attentive"
Cons: "One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class"
Cons: "One of the flight personnel I felt was very rude"
Cons: "Seats too small."
Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."
Cons: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."
Cons: "That is didn’t happen until the next day"
Pros: "Food vegan was good on all sectors"
Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate"
Pros: "The entire crew was excellent in all areas and all the time even on a 14 hour flight that had been delayed for about 20 hours."
Cons: "When we arrived in Auckland very late, Air New Zealand out me up in a third rate hotel in a very bad part of the city with little to no communication on how to get back to the airport the next day. The customer service number I was given, was mo help at all. Flights were great, but the way they handled the unexpected was very poorly done."
Pros: "Very friendly staff. Free wine and cheese or choices of cookies—extra servings too."
Cons: "Seats are just standard—headrest part doesn’t adjust"
Pros: "Friendly, courteous crew"
Cons: "Seat dimensions seem to have shrunk noticeably. Very little leg room"
Pros: "Everything was ok."
Cons: "The Auckland airport is the closest I have ever been to burning in hell."
Pros: "Skycouch a bit pricey, but worth it. Allowed sleep to be possible and comfortable on an overnight flight"
Cons: "Nothing to complain about"
Pros: "a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times."
Cons: "For an economy class series of trips, I have nothing bad to report."
Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"
Pros: "It was a short flight :)"
Cons: "- seat space is tiny, and I'm 6'2" - plane was full to the brim - in-seat TV was annoying: either you paid for something, or it kept turning on and showing advertising - engine noise was terrible. I needed to use noise-cancelling headphones just to hear myself think. - sat on the tarmac in SFO for 1/2 hour before takeoff"
Pros: "seat crew food entertainment"
Cons: "no wifi"
Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."
Pros: "Loved the crew, and entertainment options"
Cons: "Very little space in the aisle and between seats"
Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."
Pros: "I enjoyed the entertainment and two of the fight attendants were nice."
Cons: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Pros: "Boarding from last row first"
Cons: "Food was just okay."
Pros: "Air New Zealand provided excellent customer Service - from check in to arrival. People make all the difference but their aircraft was awesome."
Pros: "Always friendly and attentive crew. Food was very nice. The help getting from one flight to another at the stopover was wonderful."
Pros: "The plane was new and the flight was good with no problems."
Cons: "Being a Star Alliance Gold member and Premier 1K on United Airlines I was expecting a bit more than water and a lolly. Yes, we did only buy the "seat" ticket, but come on a soda was an added cost. I don't see us flying AZ again anytime in the near future."
Pros: "Unlike a trip on Air New Zealand several years ago, there is actually enough leg room now so knees don't push into the seat in front. That is a huge improvement! The airplane we flew in this trip was a nice new one, very well designed."
Cons: "No complaints! Air New Zealand really seems to be putting forward a god effort, and it shows. Hope they keep up these service standards and improvements over the past."
Pros: "seats were large, comfortable. layed back nicely"
Pros: "10/10 best flight I've been on, 13.5 hr flight flew by"
Pros: "I fly this route quite often and can't imagine using another airline. Always professional, always comfortable, always fun. Staff, food and entertainment are top notch. I literally trust the pilots with my life. Keep up the good work :)"
Cons: "I left my awesome brand new Nalgene at the terminal in SF. Never to be seen again. Could be worse, I suppose."
Pros: "The crew was super friendly and accommodating. They found solutions for any questions or difficulties we had. They checked any excess luggage before you boarded. Boarding the plane was done back to front which was nice in loading bags and passenger without waiting for people in front of the plane. Meal service was promptly served so complimentary alcohol. Both meals were appreciated on such a long flight."
Cons: "Only suggestion would be bottles of water that you can keep refilling."
Pros: "Good was good, good movie selection, comfortable"
Cons: "The screaming child in the next row. Which is nobody's fault."
Pros: "A good amount of legroom (in economy!) and really pleasant staff."
Cons: "Paying $233 for an extra bag was ridiculous."
Cons: "Service was poor"
Pros: "Being almost home"
Cons: "The quality of care they give everyone that rides the plane"
Cons: "We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight"
Pros: "An entirely unexceptional airline that provides zero amenities for such a long flight."
Cons: "Charge me $20 more a seat and provide a meal and in-flight entertainment."
Pros: "The flight attendants were great, the plane was very clean and comfortable,"
Pros: "Everything was fine in general."
Cons: "Turbulance but pilot did not addeess it by saying he would change altitude to avoid it."
Cons: "Almost everything on the in flight entertainment system cost money and the screen was not very responsive."
Pros: "Overall, the service of Hawaiian Airlines was a 5 star experience. The crew, the in-flight services were amazing. The 6 hour journey from LA was one of its kind. I was welcomed with soulful Hawaiian music while boarding :) I was amazed to see the captain greeting and thanking the passengers at then door while exiting the aircraft. Makes every passenger feel special. I am glad I chose to fly Hawaiian."
Pros: "Aircraft was clean and spacious enough in economy. Pretty much always on time. Nothing much else impresses me anymore with Hawaiian Airlines."
Cons: "Everything is a charge. Especially don't like that they "offer souvenir blankets for sale" and they keep the cabin especially cold. All movie/TV show options required an $8 charge on a 6hour (!) flight across the Pacific Ocean. Food was awful! Living in Hawaii I often fly Hawaiian, can't remember the last time I enjoyed a meal on HA. The crew on the LAX-HNL flight was not very friendly either..."
Pros: "Hawaiian granted me an isle seat hat I requested after purchasing the ticket. I also appreciated the meal that was provided at no cost."
Cons: "I would have liked an "oldies" channel on the music program. I'm 70. (:"
Cons: "I am 40 year resident. The Hawaiian themed safety instructions are corny as I hear them so often...An"
Pros: "All services are great!"
Cons: "Too cold."
Pros: "Virgin airline carrier, Comfortable and cost flight"
Cons: "Staff a little unfriendly"
Cons: "Our flight was delayed 30 minutes while they were playing musical chairs trying to seat a snarky couple together"
Pros: "Besides the poor food (but free!) and one grumpy stewardess, the flight was actually fantastic. One of the better flights I've had in a long time, and I fly a lot. Check in, boarding, and general smoothness of the flight was great in comparison to other domestic airlines. Will always fly Hawaiian if the prices stay affordable!"
Cons: "The cabin temperature was unbearably cold. We asked for a blanket and they said they had blankets for purchase. We agreed to purchase because it was that cold. The flight attendant returned and told us that they were completely sold out. It was a very uncomfortable flight."
Pros: "First time flyer with Hawaiian Air. This is what all other domestic American airline companies should aspire to be."
Cons: "Can't think of anything ..."
Pros: "The complimentary breakfast and complimentary island rum drink just before landing were a pleasant and very welcomed surprise. It was, overall, a great flight. Purchasing the extra leg room and pre TSA screening is a must!"
Cons: "The only negative were all the screaming babies. I know it can't be helped but jeeeez! I had little tykes at one time but now that they are grown, it's difficult to maintain patience for five hours. Too bad a "child zone" area at the back of the plane couldn't be designated for the weary parents. Perhaps have certain rows just for families with small children where they don't have to be so worried about bothering other passengers. Maybe an area where babies could be "walked and rocked". Probably not feasible but just a thought for an airline that services the whole spectrum of age groups heading to Paradise."
Pros: "It was easy."
Cons: "Still have to pay for entertainment"
Pros: "The flight attendants were very nice"
Cons: "My charging station didn't work. I felt smashed from all sides."
Pros: "Good service"
Cons: "No movies - too cod in the cabin"
Pros: "Comfortable with good service"
Pros: "No entertainment on the flight, not even tablets to rent. Enjoyed the free drink!"
Cons: "Food was borderline"
Pros: "The flight was great."
Cons: "I had to run from one end of the airport to the other. The boarding crew in Hawaii were a bit bossy."
Pros: "Ground staff and on board staff were efficient and friendly."
Cons: "Cold temps on the flight. Glad I had my own jacket and blanket. The seats are hard and uncomfortable."
Pros: "Food with wine is fantastic"
Cons: "Entertainment system touch screen is just not very responsive. Always have trouble with that. Could it get an aisle seat and was stuck by a coughing though admittedly adorable little girl. Not all Hawaiians fault but not a comfortable trip."
Pros: "Legroom I upgraded for"
Cons: "Seats are very narrow and most uncomfortable"
Pros: "Complimentary food, wine with the meal, coffee/tea immediately. We were VERY pleased."
Cons: "Loved it all!!!"
Cons: "Unfriendly stewards. Not one of them offered service with a smile"
Pros: "Very easy çheckin. Terrific flight attendant service."
Cons: "Boarding kind of got jammed up at the gate."
Pros: "Very friendly, relaxing, as comfortable as a 6 hour coach flight can be. Boarded on time and efficiently. Landed early. Love the free meal. Flight attendants were extremely pleasant ad attentive."
Cons: "Only thing I didn't love was that all in flight entertainment has a cost, I wish they had some options that were free."
Pros: "Nice job"
Pros: "I had 2 open seats next to me!!!"
Cons: "Felt like I was at a baseball game. So many interruptions, more than any other airline and flight attendants actually walked down the aisle saying, "popcorn, blankets, headphones for sale!""
Pros: "Very nice and sociable flight attendents. Wonderful service with in-flight ordering of drinks at any time instead of waiting for the beverage cart. Delicious food, the best airline food I've ever had, not to mention it was the best veggie wrap I've ever had! Great entertainment and access to live television which was a bonus!"
Cons: "Pay for movies but didn't matter b/c I could watch live TV."
Pros: "Everything was excellent."
Pros: "Seats were comfortable and boarding was quick"
Cons: "The crew kept assuming I was with the passenger next to me despite repeatedly correcting them and was skipped numerous times for water, collection of survey etc. It is the most expensive entertainment I have experienced on an airline, especially for such a long flight. The meal could have been substituted for any type of legitimate entertainment option."
Pros: "I liked the plane itself it was nice and clean."
Cons: "The food was not great."
Cons: "Couldn't put seat back with passengers behind us."
Pros: "I'm time"
Cons: "Too cold Food bad No free blankets.. Had to keep ordering hot water to keep my hands warm Stewardess spilled cold water on me No free movies"
Pros: "Their safety video was entertaining and creative. Great way to start the flight. The crew was wonderful, the captain informative all along the way and one of the smoothest landings I've endured on Maui (they can be quite rough). And, unlike all the other airlines I've flown recently to Hawaii, they still serve you a meal. Nice!"
Cons: "Cramped quarters as all economy flights seem to be these days."
Pros: "Pleasantly surprised by breakfast. It was fabulous!"
Pros: "Food, comfort, crew"
Cons: "Annoyingly long non-safety videos that couldn't be turned off"
Pros: "The seats were comfy and the free meal was great. Too bad I wasn't informed that I would receive a free meal prior; I hurriedly ate a terrible meal in my terminal before boarding. Perhaps that's my fault for not researching the airline, and maybe that oversight is on Kayak (I booked through kayak and their email communication to me was very sparse)."
Cons: "The entertainment options were seriously lacking."
Pros: "Lots of leg room. Breakfast in coach , snacks etc"
Pros: "The attention was fast"
Cons: "That all have to be paid"
Cons: "Too cold for me in the cabin such that I was forced to buy a blanket."
Pros: "The serene feeling of already feeling like you are in Hawaii the lights, the music playing when we got on board and the seat space very comfortable"
Pros: "It was a great flight. The flight attendants were nice and attentive. I have bragged to my family about both of my flights and were all convinced that we'll fly with Hawaiian Airlines."
Pros: "Comfort, staff, food, entertainment, fast baggage delivery and gate location in Maui. Looking forward to lie flat seats on their widebodies!"
Pros: "The flight would have been perfect Except for the crying baby loclomg my chair and screaming at the top of his lungs for more than half of the flight I realize it is out of anyone's control bit possibly the airlines could offer free ear phones and comp movies to help drown out the crying and screaming Would it be possible to assign families with small children to the back of the plane? That way the noise would be kept as far away as possible"
Pros: "They turn the air up, freeze you, extort money from passengers for a 'souvenir' blanket! Had to cover myself with newspaper to stay warm."
Pros: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Cons: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
Pros: "Plane was okay. Nice big screen"
Cons: "Crew was ok"
Pros: "Cathay Pacífic always high standard"
Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Pros: "Entertainment was OK, but no wi fi offered."
Cons: "I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT"
Pros: "Familiarity with Cathay Pacific procedures"
Cons: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Pros: "Crew was nice to direct you to where your seat is. Food was good."
Cons: "Snacks n drinks..water or soda offered after few hrs from dinner. Passengers should not ask for drinks or snack. I mean crackers or biscuits few hrs in mid flight. Even if passengers are mostly asleep, a crew member can walk down aisles with a tray of snacks. This will help some people wha mught not like the food or type 2 diabetic people who needs to eat n drink every 2 to 3 hrs. Signage on boarding gate is not clear. Your flight number and boarding time was in small projected sentences under a huge lettered former destination place."
Pros: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Cons: "The aircraft from was showing some wear."
Pros: "Staff was terrific. On time. That’s most important."
Cons: "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
Pros: "The cabin attendants were excellent in carrying iut their work and responsibilities. They were friendly too."
Cons: "I tried to check in online a day before the flight as per email advisory but most of the seats were blocked already and whatever seats left open were only a few and those were tbe ones in the middle or the ones that you need to pay additional. so I decided to check in at the airport but their staff didn’t help much. They still gave us seats away from each other even if I explained that we have some health issues that’s why we need to stay together."
Cons: "i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!"
Pros: "Except the end. I’ve been waiting for my luggage for over 30 mins."
Cons: "Waiting for my luggage"
Pros: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Cons: "The American films were good but they could be better."
Pros: "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
Cons: "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
Pros: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Cons: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
Pros: "Crew was very nice. On time."
Cons: "No inflight movie available. Long flight. I am a 6 foot American and the seats are just not comfortable if the person in front leans seat back. 15 inched from your face for a 12 hour flight is not fun."
Pros: "Entertainment choices, wine, charger"
Cons: "Food Choice and Alcoholic choices"
Pros: "Took off late, missed transfer flight, payed over 6 hours said they would buy lunch dinner. Could pay for hamburger with it, frltf"
Pros: "Cathay Pacific offers terrific service and decent food. The entertainment selection was good. Sitting in economy is tough for 14.5 hours unless you’re in a pod."
Cons: "Seats were a bit cramped, not a lot of legroom. The overhead bin for the middle row in aisle 64 is smaller than other bins."
Cons: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
Pros: "service was excellent"
Cons: "boarding took very long."
Pros: "The entertainment is in regards to the movie choices that I had. I wish my screen was a little bigger."
Cons: "My flight from Los Angeles to Hong Kong was cancelled due to a problem with the plane. I stood in line for 2 and a half hours at the airport only to have them tell me this. There was not visible sense of urgency on part of the staff at Cathay Pacific and they did not seem to have a contingency plan to deal with such a situation. I especially felt sorry for some of the elderly people who were also in line all that time with noting to drink and no place to sit."
Pros: "Everyone is kind!"
Cons: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
Pros: "I typically like Cathay."
Cons: "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
Cons: "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."
Cons: "Upon arrival in Hong Kong, Cathay representatives automatically re-booked my connecting flight to Taipei assuming I would miss the connection. This was not the case. I was able to get to the connecting gate on time. Cathay representatives in Hong Kong were rude and unhelpful in re-issuing my boarding pass for my originally scheduled flight to Taipei."
Pros: "hospitality is very good.comfortable journey."
Cons: "I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor."
Cons: "The cushions were uncomfortable for a 14 hr trip. Not much choices in food. The omelette was bland."
Pros: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Cons: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Pros: "Stewardesses were nice and accomodating"
Cons: "Plane seemed a bit older for an international flight. Not much legroom, poor entertainment options no games and there were no adjustable air vents."
Pros: "DIrect flight to HK"
Cons: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
Pros: "Service was ok"
Cons: "I booked my reservation with kayak and pick out choice seats , when I check in was told by Cathay that they do not honor seat reservation from a 3rd party. I also paid for the exit seats so We have open space.. Very disappointed."
Pros: "The crew on this particular flight were incredible. They went above and beyond on every aspect. The best service I've ever received on a flight and I fly 40-50 times a year."
Pros: "Food, service, in-flight entertainment, and overall feeling of safety and comfort."
Pros: "The snack was so good"
Cons: "Water and soft drink didn't serve very often"
Pros: "This plane was an Airbus 350. Seems to be the lated Airbus model. Business class section very much like the Boing 777, maybe a little better in some design modification of the seats."
Cons: "Difficult transit at the very large Hong Kong airport. Too much walking to got to document control to enter and leave Hong Kong."
Pros: "The wonderful people and the service they provided with a great attitude."
Cons: "The food was only OK."
Pros: "Everything about the flight"
Cons: "I loved everything"
Pros: "Food and crew"
Cons: "Passenger next me kept getting up and flopping down in the seat, waking me up."
Pros: "reclining seats."
Pros: "There wasnt much to like about the flight except that we didnt end up dead."
Cons: "Where do you start? Boarding process made no sense so i wont even try to explain it. Just trust me. Once we got on the plane they wouldnt let me plug into the usb port while we were on the ground. Food Service was terrible. They woke me up (minutes after id fallen asleep) for both food service. First time i thought was accident. Second time i asked them not to wake me up and they said i have to get a do not disturb sticker (why wasnt i just given one before so i could make the decision to use it or not on my own?) Also the food was terrible. I dont expect much from airline food but i can say ive had acceptable meals on other airlines (emirates and lufthansa). The food was not what i expected for one of the highest rated airlines. The flight attendant had me put the seat up during food service so the lady behind me could eat. Wtf?? Never had to do that on another airline. When i was not sleeping they rarely came down the isles with water or juice trays. (I saw it once toward the end of the flight)...and trust me i didnt miss it because i was sleeping. When i did get water i had to beg for ice as well."
Pros: "The food was decent so that was the only good thing."
Cons: "The flight delayed the connecting flight so I ended up waiting for an extra 5 hours to catch another flight."
Pros: "Friendly and efficient crew"
Cons: "My knees pressed up against the seat in front of me. Tiny cramped seats for a very long flight."
Cons: "Ran out of several food and beverage options."
Cons: "Poor service ! Flight attendant used restroom for 30mins while there are 4 people waiting outside. Came out without saying anything and looked angry. The worst food ! Horrible !"
Cons: "For an airline that has good reputation, they had pretty old planes. My entertainment system was not working properly. Seats were dirty. I had a window seat and the window had a food stain on it. Crew kept serving the person next to me alcohol even though he was drunk. I found that very unprofessional with no regards to passengers sitting next to him. Drunk passenger misbehaved with me and passenger still kept serving him alcohol."
Pros: "Cathay Pacific always seems to have top cabin personnel. They are very attentive and really seem to try to meet your needs, more so than the crews of other airlines. Flying is not a particularly fun experience, but Cathay does its best. It's a bit hit and miss with the food, but this time my special request meals (Asian vegetarian) were pretty good."
Cons: "These 777's have really crappy legroom. A330's are much more comfortable (well, Airbus in general)."
Pros: "The people who work for the airline are the ones who make it one of the best airlines to take. They provide one of the best customer service experiences I have ever gone through."
Airlines flying from California to Queensland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights