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I didn’t not like that I could not select my seat and ended up with the worse seat.
I didn’t not like that I could not select my seat and ended up with the worse seat.
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Food service was bare-bone. Better bot to have any at all rather than hand out premade coffees and cookies to random few passengers.
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Great!! I haven’t had a bad experience with them.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
Plane was turned around due to fog half way into the flight, Delta did not properly direct passengers to stay on same flight and instead failed to properly rebook on Alaska
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
Best Thing flight took less time than programmed, quick entry and exit. Recommended!
Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.
I loved the flight and the crew. It was comfortable and smooth.
For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.
None of the in flight Direct TV worked. A better selection of Shows would have been better. The baggage was s low. Otherwise we enjoyed our flight!
The service was very good, will use the airline again.
the staff was very helpful and the airline was very good.
JetBlue has really gone downhill. They have all the problems without the discounted price. If you need to get anywhere in time, this is no longer the airlines for you
Seat was surprisingly comfortable and roomy. I like the onboard “pantry”. Lavatory was kept very clean.
Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service
The customer service was excellent! Check-in, baggage check-in, boarding, the flight went very smooth.
Awful. I got stuck next to a person carrying a dog and behind someone with a dog. People need to board these dogs downstairs. The cabin is crowded enough with your pets
It was delayed several hours which delayed our connection in Denver. Not happy.
Ok, but comfort was lacking as the seats were way to small
All good except paid for wifi that did not work
Some of these FA’s need attitude check. Snarky bitches
The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!
Got automatically assigned middle seats unless you fork out extra money for a seat assignment, not impressed.
Flight was canceled 12 hours before take-off due to “weather”
No problems with flight. Even though I had a short layover in DFW, I was still able to easily make my connection.
Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
Late boarding to clean plane from previous flight; initial boarding announcement not loud enough; fantastic cabin attendant front of plane
Delayed flight, few announcements with information, no comps, cluster f boarding because zones weren’t spread out and announced loud and repeatedly, staff did their job -nothing more nothing less, annoying kids were speaking and kicking the heck out of the back of my seat and parents weren’t willing to parent… so another typical day of air travel in the US.,
We are gluten free, there were not any available complimentary gluten free options.
The staff was unprofessional and didn’t communicate very well. The boarding process was very disheveled, potentially due to a power outage the previous day but there was no contingency plan to properly get passengers boarded the following day. Once boarded the aircraft stayed on the tarmac for over 45 minutes due to high winds. The communication was sporadic but an announcement was finally made an additional 30 minutes later that the flight was cancelled but we couldn’t get off the plane. Prior to deplaning one of the gate agents came on the plane and made an announcement for everyone to pickup their checked bags and take a card to rebook a new reservation because they didn’t have adequate staff. Flights were missed, passengers went to different airports and there was little to no assistance from AA.
Apart from the delay due to unforeseen circumstances. The leg from sjc to dfw was fine. It was the leg from dfw to orf that we encountered issues mainly due to the flight attendant crew not being friendly. We had two small children and we needed some assistance to warm up milk so the baby would sleep. The crew just didn’t get it and made things very difficult. One made a remark that the baby’s dirty diaper smell was a “gift” to the plane in a rude way. Normally I’d brush that off as a funny comment if the rest of the trip the attendants were helpful or understanding of the difficulty we faced. But that wasn’t the case. We were met with rudeness on the second leg. Whereas on the first leg the crew were so nice and helpful.
Flight was delayed and missed connecting flight. Did not give warning about delay until we showed up at the airport. Not good.
Everything was very good EXCEPT the food, on a five and a half hour trip. They only gave to us was snacks in first class. They didn't give us pillows or blankets.
Not sure about entertainment as I didn't use any, soay e there should be an NA option on this survey. Otherwise everything was just as it should be. Of course I wish planes were more comfortable and had seats that would tilt back further.
On time and fast. Overall it was a pleasant experience.
Kayak does not know that spirit airlines charged me $70 to fly. But the bag check-in was $89 each way. This is false advertising to lure people. Spirit airlines sends bunch of emails after flight purchases to buy wifi, better seats, priority boarding, secure reserved seats. This is false advertising. Up front pricing. I would of flown jet blue or Alaska airlines.
3 hour delay was brutal though not Spirit Airlines fault. the control tower would not let us take off because of weather
Beware of all the extras. Nickel and dimed. Everything was extra. It turns a $90 fare in to a $400 fair quite easily.
It would have been nice to have been on the flight
Delayed several times. Flight was to arrive at midnight and it arrive at 3 am. A 3 hour delay is already bad but one that has you arriving in the wee hour is just disruptive and overall unacceptable. The complete lack of restitution is a joke in keeping with Spirit’s reputation of ranking bottom-low in the pecking order.
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.
Cancelled my flight , currently stuck in Houston and will likely miss my cruise
The flight attendants were very personable, extremely friendly, and had a very good feeling of the energy around them not to mention they’re very funny and engaging. What made up for the discomfort of the seats and the fact that the plane sat for a long time on the Turmac. Not sure if the pilot was new, but the landing was very rough sort of like I was at a magic mountain theme park ride that was built in 1959
Unfortunately not great, my flight was canceled with no notice given. I attempted to reach out to spirit airlines and have yet to receive any correspondence. I then had to book a new flight at two times the cost of the original.