Daily cleaning, installation of cabin HEPA filters on flights from Saint Martin Island to Washington
|April||Best time to beat the crowds with an average 4% drop in price.|
|February||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$372||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from Saint Martin Island to Washington. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Old aircraft showing its age."
Pros: "Fast easy flight"
Pros: "Flight was fina s far as air travel goes today. If they are forcing taller people to pay extra for comfort they have succeeded as in the future I will have to look into "comfort plus. I am not large, 6'1" 180# and my knees were tight to the seat in front with my back tight into the seat. Not a great way to spend 4 hours!!!"
Cons: "Extra personal space and food that isn't served frozen would be nice!"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Cons: "90 minute delay"
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Cons: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Everyone was friendly and got us to our destination"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Cons: "Terrible staff"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Cons: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."
Pros: "Crew amazing!!!"
Cons: "Better maybe in giving drinks every once in a while like they use to."
Cons: "Entertainment. If the crew communicated with each other. There were multiple incorrect announcements."
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Pros: "The crew was great and provided a quiet environment for the red eye flight."
Cons: "The boarding process needs to be reevaluated. Perhaps the plane should be boarded from the rear to the front or from window to aisle seat. These suggestions would streamline the boarding process."
Pros: "No entertainment system working"
Cons: "Free WiFi since entertainment was off"
Cons: "Flight was delayed 3 hrs"
Pros: "Awesome Customer Service"
Cons: "More space."
Pros: "Easy flight. Free drinks and snacks. Nice crew."
Cons: "No individual entertainment. Do not help those that are AA members"
Cons: "There was room for my carry on, although they said it was full and cheked it"
Pros: "The crew was friendly and kept us informed of ongoing issues."
Cons: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"
Cons: "Pushy crowd.."
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Pros: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Cons: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"
Cons: "Same is last."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Pros: "Got two seats to myself."
Cons: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "People were nice"
Pros: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Cons: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."
Cons: "No carry on bags"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Pros: "flight crew on my way to BWI were great!!!"
Cons: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."
Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."
Pros: "Very prompt"
Cons: "Staff were short with passengers, and one was quite rude to an older gentleman."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "The trip from st martin was fine in terms of check in. AA opened their windows early so we beat the crowd."
Cons: "The plane left 20 minutes late, and then we hit turbulence and a bit of rain close to our arrival in Charlotte. I had originally booked a flight through Miami with plenty of layover time to get a connecting flight to Dallas, but AA canceled that one and put me on a connection the following day! When I called customer service, they were helpful in regards booking and assured me there would be plenty of time to connect through Charlotte. When our plane landed 35 minutes late, there was only 15 minutes to connect, and we waited for baggage that whole time. No idea what took baggage so long, but the result is that we missed our flight. AA did put us on standby for the next one, but that meant our relative had to pick us up at midnight."
Pros: "Well organised and even arrived early! The flight crew were kind and efficient."
Cons: "No free food"
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Cons: "One miserable pack of coffee cookies for $700+ ticket. I don't expect a 3 course meal on a 3 hour flight but seriously a pack of cookies? Too bad if one follows a gluten free diet."
Pros: "the flight was great and comfortable"
Pros: "We had a good flight home everything was good going was a terrible flight a lot of turbulence and attendance weren't very friendly"
Cons: "No tv.. Rude customer service n my luggage got lost.. I will make to stay away from aa"
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "Ease of travel"
Pros: "Very nice cabin crew, attentive and informative. The pilots really put me at ease....not the best flyer but their information on the flight etc. was actually quite calming."
Cons: "An alternative to pretzels!"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Cons: "Everything was excellent. I got upgraded to first class, the flight arrived early and I was on the left side of the aircraft so I had an excellent view of DC as we came in for a landing."
Pros: "Service was nice & early."
Pros: "We seemed to fly faster to make up time"
Cons: "The seats are jokingly small and very uncomfortable. The boarding space was also small so the lines became very unorganized"
Cons: "Boarded the plane later to be asked to switched planes because of mechanical problems with the first one. After boarding the second 2 hour delayed plane my family and I were asked to step off the plane and go to the front desk because they made the mistake to give several people the same seats. It was horrible, and embarrassing. My family, friends and I will definitely won’t be flying eith United."
Pros: "Checked baggage was delivered quickly and not damaged. comfortable flight"
Pros: "Absolutely nothing"
Cons: "Your customer service sucks. Not sure if the agents know what they are doing as we are tossed from Delta airlines to United airlines"
Cons: "Seats are not very comfortable. Food selection is not very good.."
Pros: "Good equipment. Pilots communicative."
Cons: "First class food choices were both heavy ( meat ravioli or braised beef tips). I had a nice grilled chicken wrap from Coach. Flight attendants were pleasant and professional but not very attentive."
Cons: "THere was no entertainment"
Pros: "We flew for only 45 minutes on a flight that had been scheduled for 1.3 hours."
Cons: "The long delay seemed strange, as the plane had arrived from Costa Rica. Why would an airline schedule the same plane for an international flight and then a short hop from Newark to DC without adequate time in between? The departure gate at Newark was absolute chaos! Announcements were overlapping and not understandable. There was inadequate seating."
Pros: "Ir was good experíence"
Cons: "Delayed because of mechanical problems and did not announce gate changes."
Pros: "Airline rebooked me to a more convenient flight at no charge. The service was excellent. Seats were comfortable. The crew were upbeat."
Pros: "No food or drink was served on the 35 min flight. Staff was friendly. Bag check at the walkway was very slow, but it is what it is."
Pros: "Flight was ahead of time and flight crew was great. Flight was relaxing, calm and quiet."
Cons: "Stuck in the runway and the heat was unbearableStewardess"
Pros: "Crew is nice"
Cons: "United app doesn't work on all my devices"
Pros: "TSA was very rude in Cleveland."
Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."
Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"
Pros: "Notification of the fight being delayed."
Cons: "The turbulent ride, the plane was shaking so much I thought it might fall apart! Not a good flight!"
Pros: "It was the best united flight that I've taken in a while"
Cons: "The other customers were the only probably. The flight attendants need to be able to control the passengers more."
Cons: "No complaints"
Pros: "Flight was fine."
Cons: "We arrived with 10 minutes to make our next flight at ORD. The flight crew could have requested that folks who did NOT have tight connections wait a few minutes so the rest of us could get off the plane efficiently. This did not happen. Folks who lived in Chicago just took their sweet time gathering their stuff while we waited."
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Cons: "Arrived at 1:30 AM"
Pros: "It's was a very pleasant flight"
Cons: "Seating on the plane for about 2 1/2 hours"
Cons: "Long waiting time to get luggafe"
Pros: "I did not like anything .We had four hours of delay. They did not even have the curtesy of giving us something to eat."
Cons: "At Chicago they charged me # 25(dollars) for my bag that weighed Twenty Five pounds. Why? When I left D.C. I had the same bag with me in the plane. When I asked the people at the United Counter no body could give an answer."
Cons: "Departure was delayed for five hours. Gate changes 4 different times to opposite sides of the terminal. Weren't told honest reason of the delay until two hours in. They boarded half of the plane and stopped when the pilots radioed in that there was a severe hydraulic fluid leak. Updates were supposed to happen every thirty minutes but more than three times they were longer than thirty minute intervals and at one point more than ninety minutes without an update. The representatives at the Chicago gate told us we were all set then the rest of the passengers boarded the plane. The pilot said they were waiting on maintenance paperwork to print off but then we waited an extra hour at the gate on board while we could still hear very loud tests of the hydraulic system. Once we finally left the gate and headed out on the runway for takeoff we stopped just before takeoff and the pilot said we were waiting on PAPERWORK AGAIN! This was another 30 minute delay and we finally took off. We were supposed to arrive home at 10:00pm and instead arrived at 3:00am..."
Cons: "After three on-time flights from the other side of the world, I was stuck in Chicago for a 3 hour delay. The flight finally arrived at Reagan 2 minutes after the runway closed so we were rerouted to a different airport where we finally landed 4 hours late."
Pros: "Uncrowded flight so there were lots of extra seats!"
Cons: "No food or snacks provided for free."
Pros: "Same....very possible experience"
Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."
Cons: "The only thing that was not good was the wifi-- we used it on our first flight from LAX to Chicago, but from Chicago to DCA we were unable to connect."
Pros: "Boarded and left on time, arrived early."
Cons: "On board media could be upgraded."
Cons: "It was delayed so I had to take another flight. I've been trying to get this flight refunded"
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "Everything was nice about this flight"
Cons: "The check-in counter was closed when we got to Saint Maarten airport . After an exchange of words with the supervisor on the telephone she remove me from the flight without my permission. It was an awful experience ."
Pros: "Crew was very attentive."
Cons: "Was delayed almost half an hour."
Cons: "Prices to watch Tv"
Pros: "We were supposed to fly out Sat Jan 23, 2016, but a blizzard had shut down the East coast air ports. We rebooked for Sunday. Air ports still closed. So we talk to the United people at SXM and they cannot issue us a new ticket but say we have to book on line or call the United number. Both options would not work for us. They were able to tell us that United only flies to SXM on the weekends and their would be no extra flight to makeup for all the cancellations. We ended up booking a new flight with American Air Lines for Wed."
Cons: "Not getting a refund for unused return ticket."
Pros: "Flight crew was very friendly and helpful. Very unusual for a US airline. Thank you!"
Cons: "Not enough time between transit. Barely made the connecting flight. Boarding pass did not list which terminal I needed to go so when you hop in the train at O'hare, you are not exactly sure. O'hare is not well-organized. The 1 stop immigration/custom check actually was very slow. The regular check was very chaotic, with officers yelling info everywhere. Felt like I was in the market."
Pros: "On time Smooth ride Actually slept"
Pros: "My flight to O'hare from Reagan international was fine but my returning trip was just terrible. After spending extra hours waiting due to a delay, we were about 30 min from DCA and our flight was redirected to N.C where we spend an extra 2 hrs waiting for the plane to re fuel and the reason the airline's flew us to N.C is supposedly due to weather in D.C but i was told by locals that its hardly rained. I had spent 11hrs total in airports yesterday. I could have taken that trip via car in 12hrs and saved myself $300 bucks or more. I am beyond unsatisfied with how my travel experience was. From rude united employees to a bad flying experience i will not use united anymore and frankly, me and all the other passengers on that flight should be compensated somehow for that experience. The only easy thing about this trip was purchasing my tickets through kayak and how well there service is. Thank you"
Pros: "Having to print out baggage claim tickets & boarding passes at ORD is a nightmare, the lines and little help you get is ridiculous, and they call it the Friendly Skys"
Pros: "left on time, the wireless service on the plane is a great idea."
Cons: "they should serve free snacks"
Pros: "The best and funniest flight announcement ever! Also, we got upgraded to first class seat!! Amazing."
Pros: "Nothing at all, was very upset, traveling on emerg to a family member"
Cons: "Paying for carryon m my funds was very minimum, going to cate for a sick family member"
Cons: "Previous flight delayed, caused extreme stress to get to this flight! Got through customs and border protection, very long process and our bags were not at the baggage claim yet! Had to wait over 30 minutes for our bags. If Spirit charges for every bag, they should provide better baggage service! Had to wait in another long line to show our passports. Then run to recheck our bags. Spirit offered no assistants at all to speed this process up. As we are trying to check our bag they are starting to load the plane and we have to go through TSA yet! again another long process. We made it to our flight just in time. But I was completely sweated and stressed out! These flights originally had a three and a half hour layover scheduled between flights."
Cons: "Seats were uncomfortable. Delayed flight made it difficult to make it to our next flight!"
Pros: "Ihate the way the charger laggage"
Cons: "Everything. Worst airline to fly with. Seats are awfully uncomfortable. You can't get to the bathrooms because someone closer always gets to it since you can't line up to use it even if the seat belt sign is off. After you purchase bags and all the other junk it comes to same price anyway. Customer service is a hassle."
Pros: "We got back sooner than expected.."
Cons: "The staff was rude! Sign downstairs said 1 carry one 1 personal item.. so I asked at counter they told me to go to kios to get ticket... went all the way to the plane and boarding the woman says that's gonna be 100$ to board .. I had a small suitcase and diaper bag! I didn't have the money on my card and almost missed my first! I will spend the extra $20 next time to fly anything besides spirit!!"
Pros: "That we made it to Baltimore safely and early, about 30 mins before schedule."
Cons: "Original flight being cancelled due to lack of staff to service flight 2 days in a row. Who does central scheduling?? Why are flights cancelled due to workers not bring available?"
Pros: "Luckily sitting by good people"
Cons: "Beer was warm and $7"
Pros: "Crew was good and flight departure and arrival."
Cons: "The ala carte prices for basics luke water, juice, soda pop."
Cons: "We had been on board late at night when weather canceled our flight. We were told to go to ticketing to get our refund. While in line I booked another airline on my phone. A ticket agent walked by and I asked if we could get our refund without standing in line so I could make my flight. (I still needed to fetch my baggage and get in on the next flight.) She did not know! They didn't know how to handle this weather situation."
Cons: "By the time I paid for all the extras, it was WAY more expensive than Delta would have been. And Delta would have been on time instead of late both ways. Never again..."
Pros: "Everything was great"
Pros: "Seats were better than expected. Pilot did good job flying us through a storm. Kept us informed."
Cons: "Crew was a little pushy."
Cons: "Seats were not adjustable"
Pros: "Crew was nice, airplane was clean, flight was on time."
Cons: "Very, very small seats. So many fees."
Cons: "First I got text flight is on time I left home accordingly. After getting boarding pass it was delayed 35 minutes. When I went to boarding area. Close to scheduled time announced that with flight will be late over another two hours. I arrived at my destination at 1:00 am instead of 10:30 pm. It was highly uncomfortable for me and as well my host. Who came too pick me from 1:15 distance. I will never advise that to save $30-50 dollars. Ruined your entire trip. Never ever travel Spritor advise others."
Pros: "I was pleased that departure was efficient and on time. This was one of the cleanest plans I have ever flown on, and although there aren't a lot amenities, I am fine with a low cost alternative that gets me from here there."
Pros: "The crew was pleasant."
Cons: "The baggage charge was more to return to Baltimore then going and I don't think that is fair. There is nothing that can tell you what the harggage charge will be per location until the ticket is paid for. You need a better system. The attendant at the door for boarding didn't board by zones, she let everyone at once."
Pros: "When my original flight on a normal carrier was grounded, I spent the night in ORD. Thanks to Spirit I was able to quickly get home the next morning for a small fraction of what the major carriers wanted. Seats were comfortable and trip was hassle free."
Cons: "Couldn't get on the flight due to massive security delays w/ TSA"
Pros: "Very reasonable price for ticket"
Cons: "Plane had mechanical problems on the return flight. Sat on the runway for 90 minutes until we were finally told to get off while the continued to try and fix it. Waited another 90 minutes for them to finally tell us flight was cancelled and that we could either becrefunded hslf of our ticket price or wait until the next flight the following day. No attempts to get anyone home the same day or additional refund for the difficult spot we were all left in because of their equipment failure."
Cons: "Carry-on not included. $55 additional at kiosk for carry on"
Cons: "Free check on bag"
Cons: "Extra charges for carry on lugage"
Pros: "Price was very good on a short booking, did not realize the limitation of baggage and food would increase the true cost."
Cons: "Requested wheel chair assistance in airport, noted on boarding info that I would need help at both start and end of the flight segments but had to wait for help, you switched gates at the start of the flight and no one looked to provide help to move. No one at destination again after the flight, agaiin I had to wait for help to get to baggage claim, 100% rated disabled veteran, no spirit of help provided from the staff. I informed boarding argent I would need extra time at boarding, time between asking for disabled patrons and phase 1 boarding was 3 seconds, again no help on this issue, plane was late on the turn so it wast just get then in so we can leave the gate."
Pros: "It was on time"
Pros: "Price was competitive."
Cons: "very cramped seating."
Pros: "I like that it was a direct flight from BWI to Fort Lauderdale. We landed early. The seats were somewhat comfortable. The plane was not packed."
Cons: "I had to pay an additional $90 for my luggage. I was under the impression that I was getting my ticket for a good deal until I realized I had to pay for my luggage separately. They charged for drinks and snacks on the plane. A man next to me said he paid extra for more leg room but his seat was the exact same as mine."
Cons: "This is the ONLY airline I have ever used that did not check to see if any missing passengers were going through checkpoints. They left about 25 of us behind because we were stuck in TSA. The flight that left later to Detroit did the same thing to their passengers. The staff was incredibly rude, if they rolled their eyes more than they did they may have fallen out of their heads. They had the attitudes of spoiled teens that were working as punishment for something. The flight itself was alright, but even the attendants were unpleasant. I ended up stuck in the airport alone for seven hours, some people were told they had to wait until the next day! I've flown many times and this is the ONLY airline I have ever seen that did such a thing. I will NEVER use them again, nor will I recommend them."
Pros: "The aircrew, flight attendants and pilots, were very good. The aircraft are new."
Cons: "Customer service at the gate was horrible. The baggage policy is different than any airline I've ever flown... Which is fine if you understand it. But since this was my first flight with spirit, I wanted to make sure. After many threatening announcements of a $100 charge if your ONE allowable item is too big, I went to counter to see if my backpack was of appropriate size, When I approached the podium to verify I was ok, the two gate agents were talking so I stood and waited to be helped. After several minutes, one finally looked over, with a very annoyed expression and asked, " Do you need something?" (Actual quote) I asked my question, which was answered with equal distain and then I was dismissed and the agent returned to her conversation. Throughout the entire trip, it felt as if the ground crew were there to herd you on and off the aircraft... That's it... They were completely unapproachable. My recommendation? Spend the few dollars more and go with another carrier... If you do choose to fly Spirit, set your expectations very low and then you'll only be slightly disappointed."
Pros: "It got me from point A to point B"
Cons: "They draw you in with a low airfare. Then you are charged $50 to carry-on or $55 to check your bag once you get to the airport - so of course you have no choice! Then I had to "buy" my seat?! REALLY? What on earth did I pay for to begin with? If you're going to be like that, put all those things in big font on your booking page so that people don't get caught off-guard. Oh, I'm sure you have it on your website, in some tiny print that no one sees"
Pros: "Not paying for beverages, snacks, in-flight entertainment, and other stupid frills that I don't take advantage of. The plane was new, clean, and comfortable. The flight crew was exceptionally friendly, the announcements were fun, and the flight departed and arrived ahead of schedule. I have already spread the word about this great airline, and will continue to recommend it to others."
Cons: "Hopefully you will have flights out of my home airport (PSC) soon! Until then, I will continue to fly Spirit when possible on my trips."
Pros: "it's a budget airline, so I understand the general lack of accommodations. The employees were generally pleasant."
Cons: "The gate changed several times and the staff working the gates seemed just as surprised as the passengers were; communication can be improved greatly. Additionally, the boarding groups essentially meant nothing. People who were in group 3 were boarding at the same time as those in group 1."
Pros: "Cheap flight to an international destination."
Cons: "Seats don't recline at all. Almost impossible to sleep if you don't have a window seat. Baggage fees are pretty ridiculous."
Cons: "You charge for everything and really it's ridiculous that you even charge for water."
Pros: "Almost nothing- the fare was low, but with added expenses for EVERYTHING it comes out to about the same price as other airlines"
Cons: "The flight was delayed nearly two hours and we got almost no updates from the staff at the gate regarding when we would start boarding. They seemed disorganized and overworked."
Pros: "The flight went smoothly."
Cons: "The delays. We had 3 different times they told us we were being delayed for some reason."
Cons: "Rude agents at check-in. No terminal announcements despite flight being one hour late and a gate change. Boarding by zone was totally ignored - almost a free-for-all. Boarding even more disorganized by using contract personnel at SXM. No apologies by agents or crew that flight was late. Has to be the smallest seat pitch in the industry and do not recline. Expect your seat back to get kicked or kneed for the entire four hours - mine sure was. No Wi-Fi or any form of in-flight entertainment. The longest four hour flight of my life. Everything (I mean everything is extra $$$). Reserved seats, carry-on bags, 40 lb. weight limit on checked bags ($25 if between 41-50 lbs.) Water $3.00. Coke $3.00. If you want anything to eat or drink you pay extra. No ice on flight (They don't refresh the plane or have cleaning service from international locations). No updates or flight information upon arrival. Either staff has had no training for customer service or they just don't care. Probably a combination of both. This airline makes Delta and other "full fare" airlines look like first class even in coach. Over two hours to get bags, clear customs and recheck bags (Transfer) in FLL. Again no customer service even though FLL is their main hub. My first time flying on Spirit and I guarantee that was the last. Stay away from this hack airline."
Cons: "Most uncomfortable flight I ever had"
Cons: "I bought two seats next to each other for myself and my daughter and when I boarded here were two people in our seats. Another mother and daughter that the flight attendant told me wanted to sit together. The only remaining seats were middle seats in different rows and one of those was next to a mother with an infant. My daughter was the older than the other daughter so we had to sit separately. So what's the point of buying seats?? Sounds like a scam to me."
Cons: "Needs more handicap assistance"
Pros: "Everything from the economy parking to boarding was fast. The airport isn't overly full and security check was fast."
Pros: "The staff was really courteous and nice."
Cons: "On my way back the flight was cancelled. The whole process of getting another flight was not smooth. I had to carry a bunch of bags all the way to nearly the other end of LAX (huge airport) by myself, then I had to rush to catch my flight because the ticket was not received by American Airlines until less than an hour before the flight (I arrived over two hours early). Also why did I not receive advanced notification the flight was cancelled?"
Cons: "Boarding was very late. They had no schedule. Baggage charge is excessive & a ripoff."
Pros: "There wasn't anything to like. The flight was cancelled and the gate agent disappeared. She said call or go to ticketing, back in the terminal."
Cons: "They refused to put me on a flight that would get me to my destination the same day. I was on a 5:30 pm flight and there were literally dozens of available flights. I finally got a refund on the Spirit flight and paid an exorbitant amount of money to purchase a last minute flight on a good airline. That new flight I bought had 21 people on board the flight but Spirit claimed there were no seats available. Good bye Spirit."
Pros: "I liked the price cheap. Especially as I was travelling with no baggage."
Cons: "We were notified the flight was delayed for 2 hours when we were supposed to be boarding. Then an hour and half later were informed that the flight was completely cancelled. All passengers were told to visit the ticketing window for more information. Once there, we were all given a number to call on a little piece of paper where we had to beg an Indian to get us on a comparable flight that night or the following morning. She was only trying to give me ATL to NORTH CAROLINA to Baltimore or ATL to Orlando to Baltimore. Which doesn't make sense at all. Finally after asking multiple times she was able to "find" me in her database a flight leaving at 7:30 am. There's more to this but I don't feel like typing it all out. No food or hotel vouchers from anyone. Sucks because I was having a bad weekend with a family emergency. Had no money on me and hadn't eaten. I could've definitely made it had I been able to get on the flight I paid for with the last bit of money I had on me. Greyhound was 3 times cheaper and may have been faster. Bad experience. At least a food voucher and hotel accommodations would have been nice. You get what you pay for I guess! I'm just happy someone from my church ministry was able to come gete from the airport so I could eat and sleep on an actual bed. I'm not from this city and do not know anyone. Not OK. Beware of Spirit Airlines."
Cons: "I had a death in the family and could not get ahold to anyone from the airline. I ended up buying a new ticket to travel home to burry my family member. I did not use this ticket."
Airlines flying from Saint Martin Island to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Saint Martin Island to Washington
Masks required on board, masks provided on flights from Saint Martin Island to Washington
Social distancing seating
Middle seats unavailable to book on flights from Saint Martin Island to Washington
Testing for antibodies, testing for symptoms for flights from Saint Martin Island to Washington
Waiving of change fees. Search flexible flights from Saint Martin Island to Washington