Pros: "Movies on any flight is great."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Cons: "No sandwiches for sale just snack boxes"
Pros: "Crew was extremely friendly"
Cons: "Cleaner window"
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Cons: "Was not offered a drink in first class prior to take off."
Cons: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Pros: "Love the fact that the head rests move to support your head better."
Pros: "Entertainment on short flights is a nice surprise"
Cons: "Very very late.. I almost lost my replacement of the replacement of my connection. Had to run like hell. The luggage didn't make it. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night."
Pros: "Amazing SLC Skyclub crew"
Cons: "Missed waiting 5 hours for next flight"
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Cons: "The person sitting next to me needed to buy 2 seats. He couldn’t hit in his own. Flight was late taking off due to catering. The landing was the worst I’ve ever had"
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Pros: "Flight attendants were very aware and accommodating"
Cons: "Nothing, great flight"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Pros: "Good flight attendants.."
Pros: "Not on time"
Cons: "2 hour delay"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Cons: "Lost baggage. No one told us anything till after an hour"
Cons: "The monitors kept on freezing"
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: "Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew"
Cons: "Check in lines were crazy long"
Cons: "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "SLC ground gate crew was awesome."
Pros: "Flight went well and was smooth."
Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Cons: "Seats not very comfortable-very close quartered"
Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."
Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Pros: "Great plane very comfortable"
Cons: "Everything great. On yome"
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "Attendants and entertainment"
Cons: "Delays for no explained reason"
Pros: "Quick flight; helpful and friendly staff"
Pros: "Easy loading and unloading the plane. Friendly staff"
Pros: "Boarding, food, drinks"
Cons: "Seats (not much reclining, I felt them uncomfortable)"
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."
Pros: "I liked the service. It was incredible."
Cons: "I did not like the delay or the continued delay on the runway"
Pros: "Everything was great. Boarding agents time arrival clean planes all good"
Cons: "Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again."
Pros: "The seats and plane were comfortable"
Cons: "Baggage options were not indicated properly on the travel agent ticket, nor during check-in"
Pros: "Boarding process was smooth."
Cons: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"
Cons: "The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on."
Pros: "the good treatment of the staff"
Cons: "the flight schedule at dawn is usually a bit tired"
Pros: "Crew were amazing and helpful."
Cons: "El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM"
Cons: "I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs"
Cons: "There was no free food."
Cons: "The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service."
Pros: "On time, good crew"
Cons: "Plane was older than most"
Pros: "We did not crash"
Cons: "I was bumped from an earlier flight to a later flight with no notification"
Cons: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."
Pros: "It was on time and boarding was efficient. I’ve never been on a flight where they board window seats first, then middle, then aisle. I can see how that makes a lot of sense and makes the process better."
Cons: "I wasn’t sure why my small rolling luggage was being tagged and told to be left at the gate. Others had their rolling pieces brought onto the plane and there was enough room, so I was a little worried about if someone was going through it or if it would make it to the destination. It did show up."
Pros: "On time."
Cons: "No transfer ability between domestic connections, even on same airline."
Pros: "Everything was amazing."
Cons: "The service and food excellent!!"
Pros: "Comfortable and friendly crew"
Cons: "Lower price."
Pros: "Great crew and competent pilots! We arrived safe and on time - always a big plus"
Cons: "Seats, as in so many planes, were cramped and small for larger people."
Pros: "Low prices"
Cons: "Boarding process to chaotic and slow"
Pros: "everything was good"
Pros: "Muy amable la tripuñacion"
Cons: "El abordaje fue algo lento y desordenado."
Pros: "Servicio de entretenimiento"
Cons: "Un vuelo se demoro SIETE VECES mas tiempo, es una tortura estar encerrado siete horas perdiendo el tiempo en un avión PEOR si es que nos dicen que no se puede aterrizar por mal clima y otras aerolíneas si llegan al destino, la verdad ahora si prefiero viajar por LCPeru, Star, AVIANCA, Viva Air porque si no hay diferencia en el servicio pues pago algo menos, no vale la pena seguir trabajando con LATAM"
Pros: "Que sean transparentes y velen por los usuarios, tranquilamente pueden enviarnos en otro avión o enviarnos en otra aerolinea de otra empresa del grupo"
Cons: "La cancelación de mi vuelo"
Pros: "Friendly crew Good entertainment options with the Latam Entertainment app"
Cons: "Boarding process not organized Seat pitch extremely tight Poor complimentary food options Flew Latam during a trip through South America and needed to change route for my wife, Latam told us we had no options and we’re forced to canceled remaining 3 flights of 2 week leg of the vacation. Terrible customer service will never fly Latam again"
Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"
Pros: "Everything was good. Cabin crew were very kind in serving."
Cons: "There was nothing that I did not like"
Cons: "Llegue a tiempo, justo 1hora y media antes de la salida, y aun ya hecho el checking online, no me dejaron subir al avion. Cuando fui al counter de latam, esos rateros, me cobraron 30us para ponerme en el siguiente vuelo, el cual muy bonito, se retraso 3 HORAS sin dar una razon! Y adivinen que? Pues no me devolveran nada, ni mucho menos mi tiempo. Latam es una porqueria...."
Pros: "Priority boarding."
Cons: "No airline lounge."
Pros: "We arrived safely, there was no major problems and the crew was great."
Cons: "They changed my flight without previous notice to an earlier one, it was for around 20 min earlier but still they should send you a notice. Now they charge you for everything you eat, before they gave you a little snack. Also, there's traffic on both airports so that's something unpleasant too."
Pros: "Flight was on time; crew professional."
Cons: "My luggage was lost and this was very distressing to be in a foreign country without my belongings. I was without clothing and personal items for more than 24 hours. I find this unacceptable."
Cons: "Tight space between seats"
Pros: "Boarding was fast."
Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Cons: "The ground personne in Iguazul were terrific. Flight got cancelled after check in. We were in waiting area. Staff remembered who we were, found us, had us hurry bavk to check-in. Got our luggage, got it retagged, and got us on another flight leaving almost immediately. We got to BA with no problems as did our luggage. Yay for your smart, resourceful, thoughtful and efficient ground crew in Iguazu. They deserve a special thanks."
Pros: "Short flight, everything on time"
Cons: "As we had two lines for boarding and only one lady attending us, boarding was kind of messy"
Cons: "The flight did not land, it returned to Lima"
Cons: "Why offer so much flights to Cusco and then cancel it the night before? Almost give us a heart attack. Had to place an international call to their US office from Lima to find out what our next morning flight will be at 11pm!"
Pros: "I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel"
Pros: "How it moved"
Cons: "That it didn't move too much."
Pros: "People at checkin and crew members are super friends and helpful. There where even beverages and snacks included on that relatively short flight. At Dutch Airlines this would be extra, even then Dutch fares are higher. Kudos for Latam."
Cons: "It took very long taxiing before takeoff"
Pros: "the take off and landing were good"
Cons: "Because we didn't know Spanish, we were confused as to which line we should board for the flight. After waiting for 15 minutes in the line, we were told we should have been on another line. there were alot of english-speaking persons on the plane and it would have been good to make announcements in english also."
Pros: "I eventually was let off the plane"
Cons: "No entertainment, food was saltine crackers, staff made us put down the blinds so we couldn't even look out the window. Will never fly this airline again"
Cons: "It was cancelled with little explanation from the airlines or airport. And with little help afterwards."
Pros: "They have most of the boxes checked, but none of it matters if your knees are getting crushed, and then the person in front of you puts the seat back and nearly breaks them."
Cons: "The first leg of the flight, from DC to Lima, was fine. But from Lima to Cuzco, I was in agony. My knees were already tightly pressed to the seat in front of me when I sat down, and as soon as the man in front of me put his chair back, it folded my legs down and to the side in an exceptionally painful way. I got to sit like that for hours. The man next to me was also tall, so he got to experience the same kind of pain when the woman in front of him put her chair back. I am going to skip that leg on the way back and just fly out of Lima."
Cons: "1 hour delay....., without explanations-"
Pros: "Boarding was fast"
Pros: "everything so much better than air colombia"
Pros: "Service and attention was perfection at its best."
Cons: "Nothing to dislike. 787-9 makes this journey a breeze."
Pros: "The attention and the entertaining of the flight"
Cons: "I didn't have a wi-fi access in the plane, it would have been amazing and great to comunicate with family and friends that my flight was little delayed due to air traffic. The last thing I didn't like was the super delayed luggage delivery, because I had no energy to wait an appalling 40 minutes after a long flight."
Pros: "Crew was sweet, aircraft was clean. Seat was good"
Cons: "There was a flight delay of 3 hours and there are no outlets for charging the phone near the gate. I would like to be able to charge the phone before departure"
Pros: "The flight crew were great! Very attentive and polite."
Cons: "The check in desk staff are rude and left my luggage behind. Fingers crossed they find it."
Cons: "Entertainment on board Reclining seats"
Pros: "Flight left on time"
Cons: "Seats should recline"
Pros: "Itvwas a great ! The steward & stewardess coukd be a littke friendlier. They should get a lesson from the gentleman from the boarding area. I should have gotten his bane."
Cons: "The staff at the biarding gate. Ge was very oleasan & friendly! Love the Leg room! I was comfortable."
Pros: "The crew had smiled and were pleasant"
Pros: "I like that boarding was quick and the flight attendants were friendly"
Cons: "seats could be more comfortable for sleeping"
Pros: "All was easy"
Cons: "Seats are a little uncomfortable for loner flights."
Pros: "Crews was awesome and funny"
Pros: "I didn’t don’t get their. Because my ticket got cancelled The airport representative was not helpful."
Cons: "My ticket was canceled"
Pros: "The only time this airline would be helpful is if you travel with only a backpack."
Cons: "There was a charge to carry anything more than a personal item. There was no food or water given out, all snacks and drinks had to be paid for. Checked bags are allowed only 40lbs rather than 50 like most airlines. Seats were really uncomfortable. They claim to have lower prices, but with all the fees that is not true, and they did not have good enough service to make all those fees worth it. Do not recommend Spirit."
Pros: "The crew was very nice and friendly aboard the plane."
Cons: "Upsells. Upsells. Upsells. It started when I found there was a charge to choose your own seat. Then there were the bag fees. I expected the checked bag fee but they actually charge MORE for carryons. Then when we got to the airport there was a weight charge on top of that. Then, once on board there was a charge for a drink. EVEN WATER. The plane was new, but the seats were hard with little padding and don’t recline at all. Forget about using the tray table, it’s just big enough to set most modern smartphones on. If you buy spirit thinking it was a d al like I did, you will be disappointed. All the fees we ended up paying put the cost above what it would have been to fly southwest."
Pros: "The price."
Cons: "No drink or water offered."
Pros: "On time."
Cons: "No entertainment whatsoever."
Cons: "They are cheap, at first, but it will cost you. You have to pay for bags. (If you fly Southwest you don't have to pay for bags). Our flight got canceled. Like many others did. We were stuck at the airport for 12 hours. Their lack of professionalism, customer service and empathy made the experience worse. They're policy is that they do not accommodate - ever. Intel from the airport says they are always having problems. Say they constantly cancel flights and that they come up with different excuses as to why. This time was the storm which had already passed and had not affected many of the destinations people were flying in or out of."
Cons: "Prices very afordable"
Pros: "It had some space"
Cons: "I did not like Paying $47 for a little tiny carry on"
Pros: "Safe flight, clean planes, relatively on time"
Cons: "I'm still not over the fact that they don't have blankets available (not even for a charge, which you would pay when you are freezing and uncomfortable) or that you have to pay over $65 round trip just to take one piece of medium-sized luggage with you on an INTERNATIONAL trip. That's just inhumane."
Pros: "Easy, quick"
Cons: "The carry on cost more than the ticket............."
Pros: "Nothing at all there was horrible every time you ask somebody to help you they pull it you to someone else then they wait all day for someone that didn't even show up the service sucked the people were nice but the service sucked"
Cons: "The fact that I had to pay for my room when I save money to go to Peru and I had to pay for my room because they told me it was a g import then they told me to go to the 8 then they told me to go to f then I had to go right back around and go back to H which took me hours to get through the checkpoint then when I get there they tell me that my planes gone when they said they call me I looked on my caller ID I had no phone this phone call from no Airline needed in my wife now she's in Peru by herself and I'm stuck in Fort Lauderdale Florida and she's all the way in Peru then I have no way of getting to her now y'all told me I got to wait till Wednesday to come it's ridiculous"
Cons: "Got stranded in Ft Lauderdale because of "crew" problems, which ate up 2 days of a holiday weekend . The money I thought I was saving was not worth the agravation."
Pros: "The ease of boarding impressed me. With the new regulations of size of carry ons there was less chaos and more space available to store the luggage. And of course, those nice big seats up front."
Cons: "The only problem I encountered was with the on line site."
Cons: "They delayed the flight multiple times and my son did not return back to his destination until 3:30am the next morning. Spirit offered no explanation for the multiple delays or a reasonable compensation for the long airport wait. Horrible, Horrible, Horrible, will never fly with them again."
Pros: "I liked that I was given a refund for the flights I purchased."
Cons: "My experience with Spirit airlines was one for the books (in a very bad way). First off, my flight to the airport where my flight with Spirit was, arrived an hour and twenty minutes before my next flight left. When I got in line to check in, I realized that I was supposed to check in at the kiosk first, before getting in line. Once I got to the kiosk, however, it wouldn't let me check in because it was 12 minutes after the "45 minutes prior to flight" deadline. After this, I went to the front desk where the woman told me I would not be able to board the flight because I was too late for check-in (which is rediculous; I was 12 minutes late for being 45 minutes early, and I was only late because I didn't know I was supposed to check in at the kiosk first. poor communication!). At this point, she sent me over to another counter to get it sorted out. At this counter, the gentlemen told me the next flight to Lima would leave the next day at the same time. He booked me a flight, but then let me know that I would have to purchase another flight out of Peru to show that I wasn't staying. This is preposterous. I've never had to do that before with any other airline. On top of this, he also let me know that my wife and I would only be able to take one bag each instead of the three we had. This was just the cherry on top of an already awful situation. So we would either have to leave a bag there (out of the question) or buy another $600 ticket just to set our bag in a chair next to us (yeah right!). I was very disappointed. You'd think that that's something the airline would tell us ahead of time since it's only on flights to Lima that they do this. Terrible communication. In the end, we were forced to book another flight with a different airline. Luckily, they did refund us for the $500 we spent on that flight. However, we spent another $500 each to book new flights. That's $500 we had to spend because of Spirit being a lousy airline that communicates very poorly and causes it's guests to suffer for it. My wife and I just got married a couple weeks ago. Spending an unnecessary $500 wasn't exactly in our budget as newlyweds. Not only did we have to spend this extra chunk of cash, but we also had to spend an extra night sleeping on the floor at the airport. Overall, it was a downright nasty experience. Aside from just being an awful experience, this is just a horrible way to treat people. We suffered as a direct result of Spirit's poor communication with it's customers. This didn't need to happen. It shouldn't have happened. It could have easily been avoided. We suffered a lot at the hands of Spirit airlines. I have every right to sue them for the damage they caused us (both financially and emotionally). Spirit caused us a great deal of harm and stress, and we deserve to be compensated for it. If we don't see some kind of gesture of goodwill from this Airline, they will not only lose one customer for life, but my friends."
Pros: "I liked the ease during boarding. During the flight the captain gave many weather and arrival time updates, which I appreciated."
Cons: "I didnt know my carry on luggage wasn't included in my ticket price. I didn't find out about the $50 luggage charge each way untill I checked in online. Seat selection is also another $7 to $18 each way when I wanted to choose where I sat. No complimentary drink was included. No headrest tv or movies. To be honest I would have gladly paid the extra $150 towards my ticket to go through less hassle during check in, not pay for seat selection, have a meal and a tv during the 5 hr flight. I will not fly with this airline again. I wish I would've been notified of the fees before I purchased my ticket."
Pros: "Flight crew was very professional despite several difficult passengers."
Cons: "There was a lot of turbulence, but that was hard to avoid. Several passengers displayed rudeness toward the flight crew."
Cons: "They canceled all my flights and I flew on another airline"
Pros: "The seats on this flight had just slightly more leg room than the previous plane and that inch made a huge difference. The crew was just lovely."
Cons: "Boarding the group 1 passengers was weird because they didn't give us enough time to line up and all the other passengers lined up way in advance, making boarding kind of slow, but it's not a big deal."
Pros: "This is a no nonsense airline I like to call it the bus in the sky. Ifly frequently from Las Vegas to Portland Oregon and I have never had a problem they are always on time sometimes they are even early. The flight crew is friendly and helpful they are always in a good mood."
Pros: "Cool laid back flight crew . Sometimes people aren't in the mood for overly happy go lucky individuals."
Cons: "Got to my flight early and had to wait an extra hour due to a flight delay . I can't control the weather but i did have a hard time gettting comfortable after finally getting on the plane amd frustrating that I got to LA two hours later than I had planned. Can kind of tell that the crew felt the same way..."
Pros: "The flight was direct to and from and the price was very good."
Cons: "The leg room was restricted and the seats did not recline. If you have to sit next to someone who's large or obese you'll be in for a challenge."
Pros: "Arrived on time and they boarded well. You get what you pay for. Cheap flight and nickel and dimed on everything else."
Cons: "Our initial flight was changed to a different airport due to weather, therefore we never landed at Fort Lauderdale to be able to make these flights at all. We were forced to rent a car and drive to a different airport in order to make it to Detroit."
Cons: "There was 3 1/2 delay instead of getting home by 10 pm Sunday night, it was 2 am Monday morning . The whole Spirit Airline experience was poor, paying for luggage was one thing having to pay for a seat that's unreasonable. The additional $110 expense when attempting to get a boarding pass really stinks. In addition to the above disappointment, Spirit didn't load my luggage on the Bwi to Atl leg of this trip. My luggage was delivered the next day. The experience was for going and coming back I seriously doubt I will use Spirit Airlines again."
Pros: "The crew, the person boarding the plane. Black long hair which awesome."
Cons: "Seats are dreadfully uncomfortable. Too close together."
Cons: "Cut rate should not apply to airplane maintenance. The plane used had serious issues that were not properly address, so it led to a 5 Hour delay. This is not an professional airline."
Pros: "Did not make this flight."
Pros: "Prompt service and other then no reclining I like the new seats better."
Cons: "I have flown with them in the past. I feel they are getting a bit to stingy with the carry on tools. I can't take my laptop bag and a "small" carry on with out paint a huge penaly. It is getting a little harsh. If I Factor in just one way upcharge they are no cheaper then anyone else. If I'm going somewhere for the weekend I would use them again. After a week I hate a few to many goodies to bring home."
Pros: "On time Smooth check in"
Cons: "Didn't know tsa didn't open until 5am. Arrived at 4 because of emails noting to arrive early due to potential long lines Departing gate changed twice within two hours of the flight"
Pros: "Absolutely nothing. I reached my destination at 2am thanks to the delay."
Cons: "Our plane Our flight was 3 hours late because they changed the plane due to "tech problems" when we really know it was because the plane it's self was too large for only 51 people so they swapped them out making us all wait. Spirit flight attendants would give you a glass of water even if you were chocking. That's gotta change, at least offer your guests water and a blanket because your plans are freezing cold!"
Pros: "From the beginning of my trip at DFW there was this very polite black assistant who help me get my ticket and a wheelchair all the way through my existing DIA.. The flight crew were also a lovely set of people..."
Pros: "The base price cannot be beat! The flight was on time and very smooth. Perfect for a quick flight."
Cons: "The fare literally is for you and your purse to get on the airplane, period. You will be charged extra for EVERYTHING Including: carry on bags, choosing your seat, checked luggage, snacks, soda/water etc. also, there is extremely limited legroom which is further proven by the tray tables which are miniature. If you want a larger seat, that is available for a $40 fee."
Cons: "Again, same as first flight. I haven't flown with Spirit in a long time. I forgot the reason I don't is because ticket prices may be low but you pay for literally everything which makes the prices pretty much equal to Delta or any other better airline. It was only comfortable because I paid so much extra for seats. If I buy a ticket, seat number should be included. Kinda common sense on that one. What food? I had to pay for it if I wanted a meal. A flight this long should have included a meal. I had the extra task of making sure I already had a meal with me upon boarding. Ummm......there was no entertainment either."
Pros: "Nothing. You will pay for Everything. From being able to eat to get your luggage. Horrible"
Cons: "All was bad. Do not use this company. They need to change their way they do business. Horrible"
Pros: "The pilot did a great job considering the conditions with the storm and the winds. We went in to land the first time and couldn't because of the winds. I thought the pilot handled it with complete professionalism and excellence considering the conditions."
Pros: "Ridiculous prices for carry on bags!!!!!"
Pros: "It was really nice . Though I was a bit late but everybody there was very cooperative and managed me to grab the flight . Much appreciated."