New planes, efficient crew, on time.... Early arrival!
Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...
Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.
Everything, will never use again. Worst flight experience I have had has been with this airline
Good food. More comfortable the aboard.
Food, lack of water,.
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