Daily cleaning, installation of cabin HEPA filters on flights from San Diego to Mexico
|August||Best time to beat the crowds with an average 5% drop in price.|
|June||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$411||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines and Japan Airlines have all waived their change and cancellation fees on flights from San Diego to Mexico. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from San Diego to Mexico.
The cheapest ticket to Mexico from San Diego found in the last 72 hours was $100 one-way, and $206 round-trip. The most popular route is from San Diego to San José del Cabo, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $114.
Alaska Airlines flies most frequently to San José del Cabo from San Diego.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 427,886 active cases of COVID-19 diagnosed in MX and 20,864 deaths as of Jan 25 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Couldn't find any way to input my TSA Pre-Check number so ended up standing in the long line... For that reason alone, I won't buy through Kayak again"
Cons: "3 hour delay. No internet on flight working. Little to no food available."
Pros: "If you have a phone, tablet or laptop, you can watch a bunch of movies for free! No charge whatsoever. I had my laptop and was able to watch two movies and a few TV shows. I also sat in an exit row and had a LOT of leg room. I was really happy."
Cons: "I thought the food choices could've been a little better. Just free biscuit-style cookies."
Pros: "Staff was friendly all the way around from counter to flight crew."
Pros: "Enjoyed the beer and wine."
Pros: "Everything went smoothly!"
Pros: "Services , crew"
Cons: "Flight was delayed"
Pros: "Great customer service on the flight"
Cons: "First class seat was not very comfortable."
Pros: "Good space seating !"
Cons: "No complaints !"
Cons: "The ice falling from the AC was so annoying. It kept falling on my skin and it was jarring and uncomfortable. I won't be using Alaska airlines again until you get that resolved."
Pros: "I liked everything except the fee for checking in a bag."
Cons: "I have no complaints ! I really like this airline"
Cons: "The delay of 45 minutes to about an hour inside the plane."
Pros: "Great crew."
Cons: "I didn't try the food or entertainment."
Cons: "Too cold"
Cons: "Should announce to download Gogo entertainment app before we get on the plane!"
Pros: "Alaska Airlines"
Cons: "Lost baggage, no compensation"
Pros: "- quick boarding - quick off-boarding - friendly staff - smooth flight"
Cons: "- wifi wasn't available for most of flight due to area coverage - babies crying but out of the airlines' control - food options were minimal but not a deal breaker"
Cons: "Flight was delayed 4 1/2 hours. Seats were hard and uncomfortable"
Pros: "Free internet entertainment and friendly staff"
Cons: "No TVs available"
Pros: "I liked that they have Danny devito has a mascot"
Cons: "Not that comfortable for red eye flight"
Pros: "Gate staff allowed me to board a direct flight to SJC instead of a via flight via SAN"
Cons: "Ground staff didn't give me a direct flight to SJC but gate staff helped. This didn't need to happen."
Cons: "Flight was delayed and hour."
Pros: "Both flights were on time. The planes were clean and comfortable. Staff were helpful and polite"
Cons: "No issues at all"
Pros: "Time and price and oc airport the best"
Pros: "Professional crew, perfectly on time boarding and flight."
Pros: "After traveling on United earlier this week and having a horrific experience, Alaska airlines was the complete opposite. I had no problem making connecting flights, and all your staff was very friendly And helpful! I only wish you were in the southwestern part of the country as I live in Tennessee!"
Pros: "Everything easy off . Easy luggage retrieval. Getting a Lyft was painless and I was only 15 minutes from home . Loved not fighting traffic for hours like you do from SFO . It was great ."
Cons: "Small commuter plane but I'll get used to it ."
Pros: "All of the workers were sooo kind and helpful."
Cons: "Nothing, it was a great experience."
Pros: "Loved that the captain/flight attendants updated us with the location of significant places we were flying over. I always wind what I'm looking at. Thank you."
Cons: "It was fine"
Pros: "We were in time, staff very friendly, very clean plane"
Pros: "Flight ahead of schedule, staff pleasant, and good price."
Cons: "I pre confirmed my flight online & checked in, along with a friend. I didn't realize I had to reconfirm when I got to the airport again, since my friend already knew the gate number. I had my mobile boarding pass on my iPhone, and got to my departure gate. When it got close to boarding time, my email boarding pass disappeared! Luckily I was able to get a paper boarding pass from the boarding desk. If I had not looked previously on my phone-I would have been delayed. Learning lesson on my part. Check in at airport too!"
Pros: "It was a little confusing beacause your brochure said I would have free Wifi so I didn't rent your tablets. A half hour later I realized the wifi doesn't actually work, so I missed out on renting your tablets to watch something. I think there should be a less confusing system. This is more of an Alaska Airlines gripe though."
Pros: "Staff was good"
Cons: "Delayed take off and arrival"
Pros: "having a seat I got to pick."
Pros: "Crew was very nice & attentive. Didn't expect drink service on a red-eye flight."
Cons: "Seats very uncomfortable, could not really sleep. It would be great if drink service was offered again before landing."
Pros: "Friendly staff. Comfortable seats."
Cons: "The return flight was late, the walk way to board the plan was wet, many people were asked to check their bags because the returning plane was smaller."
Cons: "Again my bag got left behind. Won't receive it until tomorrow."
Pros: "The staff was very attentive, friendly, and accommodating! Getting free mai tais half way through the flight was a pleasant surprise."
Pros: "More legroom than any airline I remember flying with recently. Super friendly gate agents ( needed to make a seat change last minute) and fun flight crew. Flight left 10 minutes ahead of schedule since all passengers were on board."
Pros: "Board the rear of the plane first. Why does no other Airline realize that is the logical thing to do?"
Cons: "No movies/entertainment unless you want to pay for a tablet. No Wifi for Android users."
Cons: "I was not able to use my TSA Pre Check and no agent would heklp correct the mistake"
Cons: "Aircraft was out of the 1970's. No USB or entertainment. Wi-fi was bust on the plane. Will avoid American next time when booking."
Pros: "By luck, I had a seat between myself and the other person in my row. It would have been tight, otherwise. Crew was friendly and polite."
Cons: "The seats on the flight were placed very close together - felt very constricting. Takeoff and landing were a bit rough."
Pros: "The crew was courteous and helpful. The cabin was clean and seat was comfortable."
Cons: "Aircraft interior was a bit dated. Entertainment was via handheld device either your own or one provided by the airline."
Pros: "the flight departure on time"
Cons: "the service in the plane is poor"
Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."
Cons: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."
Pros: "I believe American forgot what customer service are. Their staff located at the airport is plain ignorant and could care less about helping you. They answered my questions, as if they were doing me a favor. Flight crew was professional, but cold. No one greeted us, as we boarded the plane."
Cons: "American should remember that people who board their planes are actually their customers!"
Pros: "Free tv which is rare"
Cons: "I had selected my seats ahead of time and they weren’t kept. Day of I tried to buy a seat and it told me there were tech issues and I had to go to a front desk to check in/purchase. Well all that got me was the very last row, middle seat. No recline and seriously no leg room or breathing room once the person in the row ahead leans back. Crew was not helpful. Not to mention, the security line was outrageously long and I got to my flight just before it left only to find out my seating arrangement and be presented with more disappointment. Took over an hour where I’ve never waited more than 20 minutes in this airport (I fly often). Didn’t have time to go to BR or grab a snack Then my second flight was (again another middle seat) way too warm. The attendants said “there’s nothing we can do”. I was so nauseous and uncomfortable the whole time."
Pros: "Quick boarding"
Cons: "Before the flight boarded the crew had to be paved. They were busy chatting at a different gate while the whole flight had to wait for them. No sense of urgency. Very unprofessional. We had the front seat in first class. All night long the crew were talking loudly- difficult to sleep. They should be conscious of the passengers"
Cons: "Boarding crew did not realize I had priority boarding and split me up from my wife. Not a big deal, just annoying."
Pros: "Pet boarding was good"
Cons: "The crew The ride was horrible Delayed which I understand dude to weather circumstances Took forever to get off the plane So many children on one flight Couldn’t sleep the whole way Some kid has diarrhea and the entire plane Reaked and the has to cloaw the washroom."
Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."
Pros: "The flight was great--good food, good service, good entertainment, on time."
Cons: "They lost our luggage. Four people traveling together arrived in Phnom Penh, but our luggage didn't. It took almost 2 days to be reunited with our luggage."
Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Pros: "Quick boarding"
Cons: "No food or beverage service"
Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."
Cons: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"
Pros: "Flight was on time."
Cons: "De-boarding was slow"
Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
Pros: "Flt time!"
Cons: "Boarding announcer was rude"
Pros: "On time departures and arrivals. This domestic first leg of the flight had fairly good leg room and seat width."
Cons: "Missed connecting flight because they left late out of our origin location. We were only 2 min late but they closed the door eventhough they knew the previous flight had landed and we were on our way to the flight."
Cons: "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "Exceptional customer service"
Cons: "No food no entertainment so that's the only reason I gave 1 star to those"
Pros: "I likes that I was able to pick my seat for the same price."
Pros: "Excellent service! Nice, smooth flight. Recommended!"
Cons: "Taking 2 shuttle buses to transfer from AA to PAL."
Pros: "Very timely. Boarding, take off, landing - all on time"
Cons: "Their restrictions for carry on size... had to check my small suitcase because it was over their size limit. I was able to carry it on on my trip going (fits perfectly in the overhead bin) but on the way back it was too big.."
Pros: "Did not catch that flight. Delayed about 8 hours."
Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."
Cons: "There was no entertainment option available in the plane we flew in."
Cons: "Rude flight attendants, filthy plane"
Cons: "No choice in food. Flt attended said he would try to find a sandwich or snack left over from coach but he never offered anything."
Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"
Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Pros: "The crew was very good. The pilot kept us updated on the turbulence and reasons for delay on food and beverage service."
Cons: "It was difficult to hear what the staff was announcing during boarding. They were not speaking clearly and loudly enough to hear."
Pros: "I am very grateful for the pilots who quickly turned around and immediately flew for us. Even though they weren't the ones scheduled to pilot my plane, they did and had a good additive about it."
Cons: "There was a lot of turbulence in the flight that had no warning at all. I was walking in an aisle when it started and almost fell and would've appreciated more advanced notice. It was a bummer that the flight was delayed, but that happens and I understand it."
Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"
Pros: "The flight from San Diego to Chicago went well. We left on time and arrived a little earlier than expected. I was worried about the weather delaying our flight once we go to Chicago but we encounter different problems. as I will explain next."
Cons: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."
Pros: "First class was Super. Good food and nice service."
Cons: "No screens on a new plane"
Cons: "Hour late crew rude"
Pros: "Polite, friendly helpful staff. Plane left on time."
Cons: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."
Pros: "The flight schedule"
Cons: "The hardens of the seats. Rather seat on the floor"
Cons: "Had to cancel my flight and call the company. Was talking to a computer for 30 min before I finally talked to someone. It cost me in fees to basically cancel my flight which ended up being just as much as my entire flight ticket. Got refunded a total of $12 to use towards my next flight. Never flying or booking a flight with American Airlines at all. Kayak couldn't even help with accommodations. Southwest is the only company that will actually hold those credits for you. Everywhere else is just trying to scam you."
Pros: "Seats are the most uncomfortable seats ever"
Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."
Pros: "What wasn't there to like it was truly amazing. I had a great time."
Cons: "My flight was canceled because of the hurricane in Houston which was completely understandable. Trying to rebook a flight was one of the worst experiences I've had on the phone. Over 2 hours on hold only for United to tell me to call back inside 24 hours of my requested departure (which was about 12 hours outside of the time I called). Bad customer service all around, both Kayak and United."
Cons: "They put my luggage on a flight 3 hours later. I bought this flight so I can get to the wedding rehearsal on time. All my fiancés and my clothes are in that luggage. So now we are late to the wedding rehearsal that my fiance is the maid of honor for and we still have to head to the hotel to check in and get ready. It's just unacceptable."
Pros: "They gave us free tv since we had to wait so long and they made us wait for an hour on the tarmac."
Cons: "We had a connecting flight from San Francisco that we missed due to their delays. We still don't know why it was delayed. They didnt give a clear or concise reason for the delays. Our flight landed a few minutes before our connecting flight departed and instead of holding the plane like they have done in other reviews I've read they actually took off early. We were automatically given tickets to the next flight out to our final destination (which was 6 hours later.) This was sucky but we didn't have control over it so we dealt with it. However when we went to customer service to print our new tickets we were "greeted" with two apathetic employees. The first one we didn't actually get to interact with because after waiting in line for 10 minutes when it was finally our turn he held his hand up to stop us from walking up to the counter and just left. No explanation just headed out. So we headed over to the "premier" line for a procedure that should literally take 3 minutes to interact with the next employee who made it somehow our fault that we were mildly upset with the situation. My father always told me United "sucks" we gave them a chance but we should have heeded his fatherly advice. Oh and a bonus my traveling partner has a broken pelvis so sitting around for hours on end was just salt to the wound."
Pros: "I was able to board on time. Service in-flight was ok."
Cons: "I wasn't able to check-in at the self-serve kiosk. Customer service took a long time and helped two people that got in the inexistent line after me first. During the flight my seat was broken, wouldn't recline. I don't like I can't turn off the screen if I want to, rather I have to put up with that undesired content someone else manages."
Pros: "Easy on ! Organized"
Cons: "Crew was rude and seemed to be in a constant rush big lack of customer service"
Pros: "i eventually got to SF"
Cons: "The flight kept getting delayed and they wouldn't tell us why. There happened to be a line forming at the counter and when i asked an employee why people were lining up, all that i got in reply was "because the flights delayed". Thanks...i had no idea"
Cons: "I paid $50 extra for a flight to leave at 5 instead of 8 and they ended up so late that the cheaper flight left before we did. Overbooked and packed to the point of immobility."
Pros: "Cancelled the first flight I was on. Then the second flight out of SAN to SFO was delayed so we sat on the plane for an hour. Of course i was fine but the way United treated people who were going to miss their connections was nothing but rude. I've had it with them!"
Cons: "I wish airlines that treat you like a human like Virgin, Alaska.."
Pros: "Friendly, cheerful cabin crew."
Cons: "If I wanted to check my bag I wouldn't have dragged it through the airport. Boarding was a mess. Too many people put both their personal item and their bag up top. The whole boarding process stopped when people with bags there was no space for ran into people trying to get to the back of the plane. It was stuck still for a good five minutes while we figured out how to un-jam the space. I blame airline policies that discourage checking a bag, at any weight. I really dislike gate checking a bag."
Pros: "The staff were very freindly"
Cons: "They had a setup if you wanted to watch a movie you had to log onto your computer or other device, but you had to down load the United airlines app, but my IPad would not connect to download."
Pros: "The flight was 50% shorter than advertised."
Cons: "Terminal 8 was a very very long walk to Terminal B."
Cons: "From flight attendants who shouted, rather than help sort out seat assignments, to repeatedly announcing the luggage was on the empty, stopped carousel 4 when it was really over on 2, the service on the red eye was irritating from start to finish."
Cons: "Didn't happen"
Pros: "The crew and flight was excellent. Two short flights to get to my destination."
Cons: "Their new fare for budget flights processing is outrageous. I was advised booking the flight carrying size only undervfront seat storage. Then got an email explaining how this works. Then tried to checkin online 24 hours prior and you can't since you are not checking baggage. Got to airport to find that can't checkin except at counter as you need a UAL employee to scan their I'd during process to get boarding pass. Waited for employee and then she was rude about it. Again reminded me I can't bring anything else onboard or will cost me extra at gate. If UAL wants to offer this they need to be more customer friendly. I was far from impressed for the inconvenience I experienced being s longtime UAL Frequent Flier."
Cons: "Seat area had a good deal of trash around it and in the seat back pocket"
Pros: "The crew was all very polite, attentive and helpful."
Pros: "Your reminders!"
Pros: "San Diego airport had a curfew of 11:30. The flight was delayed 30 minutes and the crew did a great job of boarding with a purpose to expedite the process and have us ready to take off by curfew."
Cons: "The flight was 30 minutes late in a city with a curfew so we ran the chance of not being able to take off that night."
Pros: "Arrived to destination 30min early! Boarded and took off exactlymon time!"
Cons: "Nothing, everything went perfectly smooth"
Pros: "The employees."
Pros: "Nice service"
Pros: "Leg room was good and on time."
Cons: "For a 51/2 hr flight they only offered a beverage twice in a these litTle 4 is cups!! The united app was not working and the internet was sporadic which lent to a long long flight with no movies. Overall not impressed."
Pros: "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
Cons: "No entertainment...you had to watch it on your phone or tablet."
Pros: "Smooth flight"
Cons: "No internet service. And you have to pay for all extra emenities."
Pros: "on time"
Cons: "the rest"
Pros: "Got in early, but unfortunately no gate to unload passengers for almost 20 mins"
Cons: "Stewardess told me I had to use overhead bin for my personal item. Personal item met requirements with ease. Did not listen to this woman's command."
Pros: "they gave me a row with all three seats open so I could sleep on the way home on a red eye. Absolutely excellent crew."
Pros: "Crew members were nice"
Cons: "Very uncomfortable and crammed , my seat wouldn't go back and the headphone jack was broken so I couldn't enjoy movies"
Cons: "Delayed flight. Almost missed connection. Crew tried to besupportive best she could."
Pros: "The wi-fi entertainment was good"
Cons: "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."
Pros: "Everything was quick and convenient! No hassles! Smooth sailing"
Pros: "Every thing the best company ever"
Cons: "Just make the price $10 more dollars per ticket and give free wifi. Thanks"
Pros: "Despite delays, united employees went out of their way to make sure I made my connection and got to my destination on time."
Cons: "Many delays in and out if lax due to construction. All four of my flights were delayed. The initial and the connection, both coming and going"
Cons: "Plane didn't show up. Needed to wait for a new plane. Missed connecting flight. Was rerouted to different coty.Arrived 4 hrs late at my final destination."
Pros: "Boarding process was good."
Cons: "My first flight was delayed by 45 min. 30 minutes before take off"
Pros: "The wifi and charging sockets was a very good and beneficial idea"
Cons: "The crew was very rude"
Pros: "Fflight was smooth"
Cons: "Missed connection due to delay rebooking took me out of way from LA to Denver and the to Seattle. Arrived 8 hrs after expected/anticipated arrival."
Pros: "The fact i got to my destination"
Cons: "No entertainment system or wifi available"
Cons: "On my flight back during taking off, I was throwing a trash away into a little bag that is also designed for vomiting. When I pushed a trash into the bag, I felt that it was already wet. Somebody vomited into it at the previous flight and placed it back to the seat's packet. I am not telling that it was the cleaning crew's mistake because it looked like unused until I pushed my hand into it, but it was still a very unpleasant experience and could be also a health hazard."
Cons: "Leg room not sufficient"
Pros: "The plane seats were comfortable and I liked the entertainment offered."
Cons: "Crying babies."
Pros: "Friendly staff, and an informative pilot."
Pros: "Was very difficult time getting home on my schedule time. First they said they had no seating, then after calling mother explaining then had go back up she said she had seat. Worst flight I ever had with all these problems."
Pros: "The wide seats"
Cons: "Big space"
Pros: "On time boarding"
Cons: "Flight attendant asked if I wanted a drink so I asked for a water but then the water never came."
Pros: "Long layovers and changed flights where not pleasant... I normally fly with Alaska Airlines and this never happens with them .."
Cons: "Apathetic non communities. Felt like it was part of a herd. They cancelled my flight and had to miss work"
Pros: "Misleading, deceptive, and price gougers!!! Worst airline on the planet... Plane was delayed because aircraft was Dented"
Cons: "No amenities... pay for everything including: carry on, soda in flight, and basic seating. Seats don't recline, food tray the size of playing cards, no technology - tv, Wi-Fi, FM radio. Will never use again, Staying with American Airlines or Virgin! Horrible landing, my wife thought she was going to fall out of the plane. Flying United was the worst until now."
Pros: "Inexpensive flight"
Cons: "The crew was very rude to me and other passengers. He talked to us like we were children and that he was better than us, and seemed to enjoy doing it. The plane itself was filthy, small, and uncomfortable."
Pros: "The flight was non stop at the time I was looking for."
Cons: "Frontier is definitely a NO frills airline. The seats are very hard and uncomfortable and they charge for everything. It was not a horrible experience, but not sure I would use this airline again I the future."
Cons: "A lot of turbulence...snacks were over priced but that's to be expected"
Pros: "The price for sure it was the cheapest ticket I ever had :)"
Cons: "Service on the flt was not optimal the flight attendants pretty much sat in the back Through the flight. They seemed bothered every time you try to ask them a question"
Pros: "Boarding process."
Cons: "Long flight, uncomfortable seats, a la carte everything, and prices were high for food and beverage. Vendor booked flight for me, so I did not choose to fly Frontier. Thought I had a direct to San Diego from D.C., turns out, we stopped in Colorado Springs, de boarded, waited an hour or so, then re boarded."
Pros: "The crew was nice- that's it"
Cons: "Everything - not comfy- it wasn't the frontier that I used to enjoy- horrible seats, horrible food and drinks you pay for everything... it was definitely a cheapened out airline. I understand low fares now and why y'all are priced the way you are! This airline is same as spirit not comfortable at all. I will pay a little bit more next time for quality. Also horrible landing."
Cons: "the seats.. the space.. the arm rests.. the tray tables.. everything"
Cons: "I had to buy another ticket on American because the delay would have made me miss my connection. I was going to a wedding and would have missed it."
Cons: "Flight was delayed 2 1/2 hours then my bag didn't arrive at baggage claim for 45 minutes"
Pros: "Flight crew did try to make up time."
Cons: "Extremely late. Should of given us free non alcoholic drinks to make up for being so late."
Cons: "They nickle and dime you for everything. Charging for drinks and carry-on luggage? No reclining seats, pathetic tray tables. Never again. I'd rather pay more and have a decent flight."
Pros: "Not much. I really can't find much good to say other than that the gate agents took a tremendous amount of grief and stayed professional."
Cons: "Everything else. People, don't be fooled by the low prices - it is not worth it. Avoid Frontier like the plague. Flight from SAN to MCO was cancelled, rebooked 14 hrs later. We were 6 min past curfew leaving SAN and they returned us to the gate. Crew made no effort to hurry. They were ignorant or indifferent. Leaving MCO a week later flight was supposed to depart at 9:00 PM and was delayed 3.5 hrs and then cancelled. Next available flight was 24 hrs later. Frontier apparently only has one flight out of MCO daily. I had to book with Delta to get back to SAN within reason. I will never fly on Frontier again."
Cons: "Kept us on board with little to no communication for an hour and a half after landing"
Pros: "All in all the flight was typical for a low fare flight, comfortable for an unreclining chair, and as clean as would be expected."
Cons: "The only problem was that it was an overnight flight and about two in the morning members of the flight crew gathered at the back galley and began to talk and laugh rather loudly. Not only did they wake me up but they woke a little girl who began to cry loudly for some time. Perhaps they did not realize their loudness because they were friendly on and off the plane, but it was rather frustrating."
Cons: "Gum all over the carpet. Nicole and dimed at every opportunity. Uncomfortable seats that don't recline one bit. Only one of the 3 bathrooms was operational by the end of the flight."
Cons: "The flight coming in before we left got there luggage lost and caused us to miss our flight because there was only one person dealing with all check ins and lost luggage"
Pros: "Crew was great. Attentive and kind."
Cons: "Dirty. Just dirty. Gross bandaid underneath seat in front of me which got stuck to my purse when I pulled it out. Also got stuck on tarmac for 45 minutes with absolutely no information as to why or when we'd be able to get off the plane."
Pros: "I didn't die."
Cons: "Tiny seats, no accommodations, but at least I didn't die."
Pros: "On time and connection very. Lise to original flight"
Cons: "Seats terrible No wi fi Lousy food selection"
Pros: "This was our first time using Frontier and we were skeptical because of the low fares. At each step along the way we were glancing at each other and waiting for the other shoe to drop, but were very pleasantly surprised by the end of the trip to have found nothing wrong or hidden. As a person who has flown regularly for over 40 years on both budget and full service carriers, and had always enjoyed it up until the late 90’s, at which time I really began to dread going through the entire process; this was a really pleasant surprise. On our way home in the car after our return, both my wife and I agreed that this was the first time in years that we didn’t have any complains about the experience and that we actually had mildly enjoyed it. Maybe that was just a lack of pain. At least on this first time using Frontier we got more than we expected. I think if you take the time to understand the business model the first time you book and you follow the booking process; the seat and baggage selection choices and the check-in procedures, you will get a good bang for your buck. We did upgrade some selections but even with that, we were still way under the next carriers fare price point. Maybe if we had not taken the opportunity to upgrade during the online booking process it might have been a different experience. This flight was two round trip tickets from Cincinnati to San Diego. The first part was a non-stop and the return was a one-stop in Denver. All three legs were on an Airbus 320’s. On all three legs we had isle seats in the first 6 rows (2C/ 2D, 3C/ 3D and 6C/ 6D). We don’t care about, nor expect frills; we only want to get there and back comfortably with good value fares; and that’s what we got."
Pros: "The crew was nice and the boarding was efficient, which allowed us to get out on time despite a late arrival from the flight before."
Cons: "The plane was freezing - I had on a long sleeve shirt and hoodie and I had to keep the hood up just to keep from freezing. Also the seats are basically metal with thin padding, s o it's extremely uncomfortable."
Cons: "Our flight was cancelled 5 minutes before we suppose to take off, we were on the red eye from San Diego to Orlando. We then had to stand in line for 3 hours while they gave us a hotel voucher. Our flight was reschedule for 10:30am the nextmorning, it was then delayed until 12pm."
Pros: "The cheap flight"
Cons: "No wifi no tv sears uncomfortable workers didn't seem happy"
Pros: "On time, good price on fare."
Cons: "Seats don't recline. Not much leg room."
Cons: "Uncomfortable seats and small storage area under them. Not enough leg room"
Cons: "Frontier is definitely not what it used to be. You can choose your seats during online check-in, for a price. You can choose to check bags, for a price. You can choose to carry-on bags, for a price. The table trays are now called "traylets" because they are so tiny. Forget about putting a normal sized laptop on them. In-flight food and beverages are available, for a price. Gone are the days of fresh baked cookies on each flight and free water."
Pros: "The flight overall was good, no problems."
Cons: "I will look a LOT closer next time I fly. I felt that paying for the flight was great but did not know that the seat and 1 checked bag was xtra."
Pros: "The cheap price"
Cons: "No complementary drinks such as soda or snacks such as peanuts or pretzels"
Pros: "I had a medical emergency onboard and the captain took steps to make sure that medical attention was there when we landed. He also said hello. I really appreciated that!"
Cons: "What a farce, low fares but then charging for everything, including your seat and water! By the time you pay for all the necessities you are paying more than other airlines. What's next chafing for the restrooms?"
Pros: "Easy boarding. Friendly staff"
Cons: "Seats were bad. No wifi."
Cons: "Seats did not recline. I had to pay extra to make sure I sat with my children which is absolutely rediculous. Did I mention the seats did not recline. Also On literall all four flights we sat near the back since they offered one seat that was 0$ the others were $9 each flight. On all the flights the staff joked loudly talking about their weekend or what they were going to do. I understand being social but keep it down. We are traveling and exhausted. They kept waking my children up with laughter. On top of this. They misplaced our baggage for 24 hours. Ok yeah not such a big deal except when you were going to drive two hours away and going to need bathing suits and things in your bag. They ended up refunding the $50 luggage charge but did not refund anything I had to purchase ....."
Pros: "Boarding was ok"
Cons: "The airline charges for everything from carrying a bag on which just about every other airline does not. You have to pay to pick your seat, if you are flying with a friend or significant other you will not sit near each other unless you pay. There are no snacks or drinks offered other than water, you have to pay for any snack or juice/soda. You have to pay more to get seats with a normal sized food tray, otherwise you get a food tray the size of an iPhone. Seats do not recline. Will never fly frontier again"
Cons: "Flight was delayed"
Pros: "Boarding was fasr"
Cons: "Unfriendly staff, will never fly with frontier again"
Cons: "Boarded late again with no communication from any frontier reps"
Cons: "They charge me $45 for a carry on never in my life i would imagine"
Pros: "The gate for my connecting flight was just by the arrival gate making possible short wait in Denver. Also friendly service. Also on time flights."
Cons: "The seats are pretty hard and uncomfortable. $3.00 coffee and tip was new to me."
Cons: "Delays for hours (5) and missed connections. On top of that, they couldn't get me to me San Diego destination. The best they could do was L.A....three hours away ! The offered no voucher and I would have to pay for my own hotel for the extra night stuck in Denver."
Pros: "On time and flight attendants were great"
Cons: "Seat rows seemed a little close"
Pros: "You guys didn't lose my checked bag."
Cons: "Seats are a bit uncomfortable."
Pros: "At least the take-off and landing were on time. We landed actually early but that extra time was taken up having to wait for some problems eg, a plane in the way and an apron-operator not available. These were minor problems though."
Cons: "We were told at first that the restroom at very front was reserved for the crew. When I asked an attendant if I'd understood right, she indicated I could to ahead and use it. I appreciated this, but the little room was dirty and stunk very bad. A relief to leave it! The charges for luggage (carry-on or checked) seem high, especially since you don't offer ANYTHING complimentary except water."
Pros: "The crew and conditions in which the planes were maintained. Our pilots were fantastic"
Cons: "The inexperienced personnel at the check in at Pittsburgh terminal who messed up my boarding pass, didn't have that I paid for carry on on the pass, this caused me further problems in Denver. Please train your people better."
Pros: "we got to our destination safely"
Cons: "We booked our flight to san diego with a short layover in denver. 2 days later they canceled our original flight and put us on a slightly later flight, which would make us miss our connecting flight in denver, so then they gave us a 7 hour layover in denver, we had planned on having dinner in San diego, but ended up getting to our hotel at 3 AM. They would not let us cancel our reservation and they promised us a $50 voucher, that never came. very subpar, and with the state of air travel these days that's saying a lot."
Cons: "Had to pay even for my carry on, in the end the flight wasnt as cheap as i thought"
Pros: "The planes did seem a bit newer than some of the planes with other airlines."
Cons: "The fact that Frontier charges for both checked luggage and carry-on luggage is enough to make me not want to use this airline again in the future. The food and drink options on the plane are also ridiculously overpriced. If Frontier were to price their in-flight food and drinks they would make a lot more money as budget minded people like myself would actually buy an item or two as opposed to refusing to buy anything at all. Overpricing food and drink items and charging for checked and carry-on luggage also has the added negative effect of me never wanting to use this airline again in the future. I will also actively dissuade friends and family from using Frontier."
Pros: "Seats were dirty smelly floor was gross panels loose"
Cons: "Nothing was up to the mark"
Pros: "Low ticket price"
Cons: "to check in one bag it was $52. My seat was all the way in the back next to the bathrooms."
Cons: "They were so late on our flight. Wouldn't serve us water or let us get up. Oh and hour lugggage took forever"
Pros: "Nice plane"
Cons: "When checkkng in i was surprised by all of the upcharges. Felt like it was a bait and switch."
Pros: "Friendly flight attendants. Decent boarding experience Friendly gate attendants. Expensive luggage costs Cheap prices"
Cons: "Seats are uncomfortable, don't recline Arm rests are small and uncomfortable No in-flight free snacks or water"
Pros: "Smooth flight. Best landing I ever experienced. Great crew!"
Pros: "Very smooth and relaxing"
Cons: "A seat and one bag are more than the flight. Personnel are rude. Only care about charging the extra fees. I ask a stewardess to wake up a young man next to me who was sleeping and resting on my arm. She said you wake him"
Cons: "I had to wait 45 minutes to receive my luggage in baggage claim....do not know what happened but not acceptable."
Pros: "My flight included 2 unaccompanied minors. I sat in the rear of the plane near them. There were two female flight attendants who were so great with the kids. I felt they really went beyond what was required to entertain and engage the kids. I was impressed."
Pros: "It would have been nice to know ahead of time that K would have to pay for carry on bag"
Cons: "Paying $57 for carry on bag"
Pros: "The crew"
Cons: "Not upfront about additional cost"
Cons: "The crew was inconsiderate and rude. They were carrying on loudly and woke me up and when I asked them to be quiet - I and another passenger were sleeping - they said too bad, they could talk if they wanted to."
Pros: "Loved the large seat up front well worth the money to upgrade. Crew was very nice and pleasant."
Cons: "Nothing I didn't like."
Pros: "Easy boarding. No delays. Friendly crew. I'd fly again for a short flight."
Cons: "Seats aren't very comfortable and they don't recline. No complimentary beverages."
Cons: "Excellent flight"
Cons: "Very bad service another company's it's butter"
Cons: "They were late for every flight. I paid to change to an earlier flight home and it was delayed so long that I got home around the same time. When I called customer service they were very unhelpful, I will never fly this airline again."
Pros: "They were hesitant to book me on another airline, but I flew Alaskan Airlines back."
Cons: "I'll never fly Spirit again. They sent me three emails about the flight being delayed TO San Diego and then boarded ON TIME. They didn't want to let me on the plane, even though they never paged me nor did they change the departure screen in BWI. I kept knocking on the door while the stewards looked at me while they were on their phone, dismissing my plea to be on the plane. The plane left an HOUR late... but wait! The lady at the counter was going to rebook my flight and then someone called and told her they needed to let me on the plane because they hadn't even refueled yet. So she begrudgingly let me on the plane... but wait! She forgot to scan my boarding card, so do you know what that means? I was MIA on that flight. Not only did they not have a record of me on the flight (thankfully nothing tragic happened), but they canceled my return flight from SAN to BWI. So after a lengthy phone call to get rebooked, they delayed this flight twice and then just canceled it. I had to go to the counter and beg to be put on another flight. And then they offered me a $50 flight credit. For what? Because I want to fly Spirit again? Um. No."
Pros: "Seats and space we're awesome"
Pros: "The flight itself was super smooth"
Cons: "Check in was long and terrible. Kiosk wouldn't let me check in since I didn't book round trip with spirit so had to wait in a 30 min line with 2 attendants. A 3rd was around but didn't jump in to help speed up the line. Each transaction was super long."
Cons: "It was 2 hours late with no explanation"
Cons: "Flight Not on time! Bags took long time to come out and not to correct carousel"
Pros: "Upgraded to more legroom."
Pros: "Got an email cancelling my flight for no reason & not even a clue or suggestion as to what I should do so I called & was put on hold for 2 hours & had to hang up & buy another ticket."
Pros: "I was prepared for what I've been hearing about spirit and because of that everything went beautifully. Went really great in fact."
Pros: "Simple and quick"
Pros: "not a thing besides the entry level non lethality of the flight."
Cons: "Spirit treats people like dogs. Hateful dogs, with unnamed diseases. We were six hours late... No apologies, but they certainly want us to take out MasterCard with them. I'll exercise my choice of many other carriers from her on pit. Never ever again."
Pros: "Super nice staff"
Cons: "My TSA was not on my ticket"
Cons: "All around bad experience will never flight this airline again."
Cons: "The flight attendants were extremely rude, you dont even get water or a free check on bag... so good luck"
Pros: "Decent price and non-stop flight."
Cons: "Taxi Cabs are a thing of the past... I recommend you get rid of the cheesy colors and get rid of the many "Junk Fees" you have."
Cons: "- Flight delayed by 8 hrs (nearly cancelled) - cramped seating - baggage fee brought total airfare price up to equal with competitors but without the extra amenities - $7 food voucher for delay little more than a token gesture."
Cons: "Flight was cancelled for mechanical errors. Offered cash back to fly another airline (Spoiler: wouldn't cover cost) or wait 5 days for next available flight. Not acceptable."
Pros: "55.00 charge for each lugage. Know yu will have no customer from my stand point."
Cons: "Spirit have lost me as costomer foe ever regardles if offers me a free rate."
Cons: "We got to the airport and was unable to check in because the desk attendant said the flight was boarding, but the departure screen did not say boarding until 15 mins after she said that. I am very upset that we missed our flight and that she provided the wrong information and was not helpful at all."
Cons: "Hidden fees and delays in takeoff poor customer service"
Cons: "Everything was ok There where no inconvenience"
Cons: "Seat 3e. I am 6'4 and it was impossible to get comfortable. Knees Jammed into the seat with no wiggle room left and right. Plus tray tables came out of the armrests which makes it even more inconvenient"
Pros: "when we landed safely"
Cons: "Shysters of the not-so-friendly skies! As a loyal #AlaskaAirlines customer, I hesitated before buying tickets on Spirit from San Diego to Vegas. After finding an online "deal" for Spirit, maybe $100 less expensive and a convenient flight time, I bought them. Spirit should be heavily fined, if not shut down, for their dishonesty. Upon check in, there was a surprise $55 fee per checked bag and $100 FEE PER CARRY ON bigger than a purse EACH WAY. No cash was accepted at the check in, gate or in-flight. This was not a problem for us, but felt bad for any person who forgot theirs. Once on the plane, Spirit charges $3 per water, soda or juice (inc $3 per refill). Cheap snacks started at $3 per small courtesy size though $7 per "luxury item" of cup-o-soup noodles. Icing on the cake of poop experience was our airline server. Shocked in to tears of laughter, the woman with the beverages walked up and barked "what do you want?!" To our row. I asked to buy the Moscow mule. She said, "where is your card? If it is not out of your wallet now I am going walking away. Other people want drinks and I don't have time for you to get out your wallet!" LOL!! I gave it to her, then she barked a similar rant at the nice people sitting next to me. NEVER, EVER will I fly Spirit again. The charges alone are so dishonest but the service is awful too."
Cons: "Really late departure without knowing why. We were left unsure if the flight would take off and given the option for a refund or get on the next flight the next day"
Cons: "It was not clear to me that a carry on would have additional costs. I would not have selected this flight had it been clear. The difference in aditional costs between airlines makes a tool like kayak somewhat misleading"
Pros: "The crew was friendly."
Cons: "Trying to book some luggage online failed due to the website.,Then called the customer service center and ended up paying 207$ for the flight (2 people) but 340$ for two checked items and two carry on items. Even after explaining I had the 'Uh Oh' mail showing the Spirit website failed... Flight left late, plane was very dirty (disgusting stains everywhere). Not flying Spirit again."
Cons: "Instead of telling everyone to call the customer service phone number for a refund, they told us that we needed to get a refund in person at the ticket counter... this caused a lot of unnecessary chaos."
Pros: "Went smooth and without delays, definitely will flight with Spirit again."
Cons: "Canceled flight for no reason. Only was notified on my way to the airport. Got stranded and very inconvenienced. Worst airline ever and I will never use Spirit Airlines again."
Pros: "Absolutely nothing. You have the absolute worse customer service. You are an offensive company who cares nothing for its customers."
Cons: "That you cancelled my flight and did nothing to help me. Never will I fly your airlines again. I don't think you deserve a spot in my airport. Your company deserves to go out of business."
Cons: "The worst airline company ever. Never use it again"
Pros: "The crew was nice, but have little to do during the flight."
Cons: "The seating in the $10 seats is terrible. Too close quarters to the seat in front, the seat bottom is too short, and hard to stretch out legs. I am a small woman and it was too tight for me.....not to mention the tall, heavy people behind me.. Whew!"
Pros: "Friendly staff and clean plane."
Cons: "Zero entertainment options."
Airlines flying from San Diego to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Diego to Mexico
Masks required on board, masks provided on flights from San Diego to Mexico
Social distancing seating
Middle seats unavailable to book on flights from San Diego to Mexico
Testing for antibodies, testing for symptoms for flights from San Diego to Mexico
Waiving of change fees. Search flexible flights from San Diego to Mexico