Smooth operation, on time
Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.
Easy and efficient boarding for a busy flight. Efficient, attentive and intuitive cabin crew. Good in-flight entertainment and facilities.
The aircraft was extremely cold throughout the duration of the flight. Of all of the long haul airlines I've flown with, I find that American Airlines offers the least leg room.
Rude flight attendant
2nd row had plenty of leg room, nice new jet, Nice flight attendants, smooth flight, on time, made it to my destination safe. Successful flight! TSA Pre-chek was nice.
Idiot in front of me reclined his seat. Plane didn't get catered overnight. Water only.
Great crew great flight
Nothing, everything was awesome. Crazy to believe this was a 19 dollar flight
Fast luggage checking
No cash accepted for overweight baggage
The price was good, and it was a non stop flight.
The crew was rude and the seats didn't recline.
Website would not let me check in the day before or the morning or my flight. There was an error every time and I almost got to the end once. I could not change the time of my transportation and arrived 10 minutes past the check in deadline (an hour prior to the flight taking off). I was refused access to the flight and offered a flight 5 hours later. The staff was rude and not helpful. I had heard negative things about Frontier and now I know why.
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
Free movies, and crew were helpful once we were in the air
Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off.
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