Daily cleaning, installation of cabin HEPA filters on flights from California to Omaha
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$292||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well."
Pros: "Comfortable seats, lovely flight attendant, nice snack which thankfully were not dried pretzels"
Cons: "No hot water for tea"
Pros: "The atmosphere was good, staff were professional and overall care for customer was good like the way it should be. Also very comfortable lots of leg room."
Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."
Pros: "outlets at every seat to charge your devices roomy plane and seats friendly staff"
Cons: "had to pay for wifi no food"
Pros: "Friendly. On time. Clean plane. No complaints."
Pros: "The flight left on time and actually landed slightly early! Easiest check in that I have experienced in a very long time even at a busy airport such as LAX. The little feature of having a "repacking table" was very useful! I've never seen that before in the ticketing area."
Cons: "What I didn't like was mostly out of the crew/airline's control. There was a cranky baby and the person seated in front of me was very fidgety which caused my tray table to move, spilling my drink. I've been on a flight where so many people get up and walk. I was on the isle so the often bumped me."
Cons: "Poor seating and delayed flights ."
Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."
Pros: "On time and nonstop"
Pros: "Everything! The staff is friendly, boarding is fast and easy, even the website and app are easy to use and convenient"
Cons: "I wish there were more meals. My wife and I tried to order items but they were often sold out."
Pros: "Personable and friendly staff, didn't keep waking us up"
Cons: "Half hour taxi prior to departure"
Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."
Pros: "Very friendly staff, good service"
Cons: "No complaints"
Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."
Pros: "The cordiality. The options for snacks and meals. The seat assignments. The clear Sky's! The stylish uniforms worn with sweet accessories."
Cons: "Some announcements needed to be made more clearly by slowing down a notch."
Pros: "Love it. I'm going to continue using it"
Cons: "They forgot our row, and the flying attendent was a little on edge"
Pros: "Flight attendants were so helpful."
Pros: "They worked really hard to help me get home when my other airline wouldnt. I love Alaska and will no longer fly anything else"
Pros: "The option to upgrade to first class for a reasonable price"
Pros: "Alaska did give us meal vouchers and a flight credit at least"
Cons: "My flight was delayed over and over with no helpful solutions. I had to purchase a flight with delta to make it to Portland in time for my best friends wedding. It was completely ridiculous."
Pros: "Great flight overall."
Cons: "No pilot. I thought y'all merged with virgin so why no pilot."
Pros: "Cookies, drink options, nice flight attendants"
Cons: "Very uncomfortable seats"
Cons: "Flight delayed 2 hrs, was then arriving in the middle of the night. Very cold air on during flight and bright cabin lights on most of flight."
Pros: "My movie and drink."
Cons: "Boarding was horribe. When my flight from Dallas landed at LAX a passenger in front of me began seizing, everyone just moved and I went up to help I am a NCMA I have traing in this area, the flight attendant was rude and told me i didn't know what i was doing and to sit down. So i sat down. Waiting for EMS to get there delayed deplaning which is understandable. However when I got to my gate to board to Portland, I was told that due to not being there on time they gave away my seat. She was very rude. When I began crying, pulled out my phone and asked for her name and supervisor she magically found me a seat but it wasnt the economy we paid for."
Pros: "This was our first time using Alaska Airlines and they were great! Checking in online was easy. Flight attendants and other staff were friendly and seemed to have your best interest in mind. My husband and I had a 20 hour layover in LA coming back from Costa Rica and we asked if we would have to pay another fee to recheck our bag for the second flight. They were very understanding and waived the fee since our overnight stay in LA was technically a layover and we had previously made the whole reservation for both flights at once using their company. Overall we liked our experience with Alaska and would definitely use them again!"
Cons: "I didn' t like that the Alaska Airlines lounge doesn't have more food options"
Pros: "Too ezpensive"
Pros: "Left on time, got to Seattle on time."
Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."
Pros: "Asked for me to move my seat so as to accommodate a family. Moved me to Premium and automatically awarded me miles for my next flight. Crew members were very attentive and pleasant."
Pros: "Great staff!"
Cons: "Difficulty accessing seating. By the time we were able to access the chart all 4 of us had seat assignments all over the plane. We had to upgrade to sit together. And we made our reservations back in January!"
Pros: "Direct flight and ease of boarding/unboarding/"
Cons: "On my return flight, the seat did not recline."
Pros: "Smiling service onboard, on-time departure"
Cons: "Slimline seats on the newer 737-800. Torture seats. The most uncomfortable seats. More and more common in steerage class. Alaska was one of the last holdouts. No more. Never again. Adieu."
Pros: "All good in Alaska air!!! Would fly them again no problem."
Pros: "Semi comfortable seat"
Cons: "No in flight entertainment, overcrowded, not enough storage room for bags"
Pros: "Terminal and flight crew were amazing!"
Cons: "No complaints."
Pros: "Is away more space in the seat than other airlines"
Cons: "The snacks away to poor , can be better"
Pros: "Ample leg room."
Cons: "Seats need lumbar support."
Pros: "Easy boarding and friendly staff..."
Cons: "The in cabin temperature was a bit cold."
Pros: "Everything was great. I like Alaska a lot!!"
Pros: "The plane got me there"
Cons: "The male flight attendant was not very friendly, drinks we're mediocre, and no entertainment. China Airlines was even better!"
Pros: "Really easy access to board no delays at all"
Pros: "more attention to cabin than other airlines."
Cons: "They do not give you an option to choose a seat at the time of the booking. You have to wait 24 hours before the flight to get an Email with assigned seat and option to change it, but by this time there are not many options ."
Pros: "Nothing to rave about except the assistance offered by flight attendants who were very helpful."
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "I would like more detail about traveling companions displayed."
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."
Pros: "Crew and being able to watch movies."
Cons: "Cost of flight"
Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."
Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "Great crew"
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Pros: "Crew was excellent. Food above average. Plenty of entertainment options."
Cons: "Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight."
Cons: "no food for Vegans. Like literally nothing besides a confused crew"
Pros: "I loved his pilot. His take of and landing were so smooth. I wish I could request him and his co-pilot for every trip I take. The flight attendants served and did not hang around and harass you like some do. They were efficient."
Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Cons: "Kids yelling"
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Cons: "Connecting already departed. Scheduled on the next flight."
Pros: "The USB connection at my seat worked; it often does not, so this was an improvement. The turkey sandwich was moist and delicious."
Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendants were very attentive and available."
Pros: "Good snacks and movie selection. Seats were spacious and comfortable"
Cons: "Delayed flight, confusing boarding, and not the friendliest flight attendants"
Cons: "No trash bag in my seat for puking or bubblegum"
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Cons: "Boarding in LA was. Mess"
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Cons: "2 hours delayed"
Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."
Cons: "Delayed four hours"
Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Aircraft was out of the 1970's. No USB or entertainment. Wi-fi was bust on the plane. Will avoid American next time when booking."
Pros: "By luck, I had a seat between myself and the other person in my row. It would have been tight, otherwise. Crew was friendly and polite."
Cons: "The seats on the flight were placed very close together - felt very constricting. Takeoff and landing were a bit rough."
Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."
Cons: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."
Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."
Pros: "The flight was great--good food, good service, good entertainment, on time."
Cons: "They lost our luggage. Four people traveling together arrived in Phnom Penh, but our luggage didn't. It took almost 2 days to be reunited with our luggage."
Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Pros: "Gate staff had a nice sense of humor and did keep us reasonably informed about the delayed departure."
Cons: "The headroom and seating space on this plane were tight and inadequate. Paid extra for 'preferred seating' but certainly couldn't tell that I got anything for the money. Had to duck to get in and out of seat. Was in a 2-seat row with a large, but not oversize young man and our shoulders were glued together the entire trip. Was served warm tomato juice with no ice, although ice bucket was full. last flight of evening so perhaps attendants were tired, but nonetheless...."
Pros: "Cheapest flight to Cyprus"
Cons: "Dirty, cramped, and they neglected to send my luggage on from Amman."
Pros: "Quick boarding"
Cons: "No food or beverage service"
Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."
Cons: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"
Pros: "The flight was on time Crew was nice"
Cons: "No entertainment"
Pros: "Flight was on time."
Cons: "De-boarding was slow"
Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
Pros: "Free in flight movies"
Cons: "Nothing in particular"
Pros: "Flt time!"
Cons: "Boarding announcer was rude"
Cons: "Missed connecting flight because they left late out of our origin location. We were only 2 min late but they closed the door eventhough they knew the previous flight had landed and we were on our way to the flight."
Cons: "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."
Pros: "Exceptional customer service"
Cons: "No food no entertainment so that's the only reason I gave 1 star to those"
Pros: "I likes that I was able to pick my seat for the same price."
Pros: "Excellent service! Nice, smooth flight. Recommended!"
Pros: "The crew was nice, boarding wasn't an issue, and the flight was smooth."
Cons: "A little chilly, but not horrible."
Pros: "Very timely. Boarding, take off, landing - all on time"
Cons: "Their restrictions for carry on size... had to check my small suitcase because it was over their size limit. I was able to carry it on on my trip going (fits perfectly in the overhead bin) but on the way back it was too big.."
Pros: "Did not catch that flight. Delayed about 8 hours."
Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."
Cons: "There was no entertainment option available in the plane we flew in."
Cons: "Rude flight attendants, filthy plane"
Cons: "No choice in food. Flt attended said he would try to find a sandwich or snack left over from coach but he never offered anything."
Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"
Pros: "Everything I like :)"
Pros: "The crew was very good. The pilot kept us updated on the turbulence and reasons for delay on food and beverage service."
Cons: "It was difficult to hear what the staff was announcing during boarding. They were not speaking clearly and loudly enough to hear."
Pros: "I am very grateful for the pilots who quickly turned around and immediately flew for us. Even though they weren't the ones scheduled to pilot my plane, they did and had a good additive about it."
Cons: "There was a lot of turbulence in the flight that had no warning at all. I was walking in an aisle when it started and almost fell and would've appreciated more advanced notice. It was a bummer that the flight was delayed, but that happens and I understand it."
Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"
Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"
Pros: "The flight from San Diego to Chicago went well. We left on time and arrived a little earlier than expected. I was worried about the weather delaying our flight once we go to Chicago but we encounter different problems. as I will explain next."
Cons: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."
Pros: "It was all good . I enjoyed the service. Was friendly . Take off and landing went well . The plane was awesome. The temperature in the plane stayed the same . Not to hot or cold . I travel alot for my job . I half to say , this was a great crew ."
Cons: "I honestly can't come up wirh something I didn't like ."
Pros: "First class was Super. Good food and nice service."
Cons: "No screens on a new plane"
Cons: "I was delayed out of Newark due to the arrivung flight coming in late. When i landed in charlotte, i sprinted across the airport and missed the connection by 2 minutes. Rules are rules, i understand thwy cant reopen the flight for me. It happens. The frustrating part was when aa refused to comp me a hotel room. I got a voucher for a discount. The discount worked out to be 6 dollars. Not a pleasant experience."
Cons: "Hour late crew rude"
Pros: "The entire experience was great. All the employees were kind and courteous. Flight to Phoenix arrived early and return flight to Omaha was on time."
Cons: "There wasn't anything I didn't like."
Pros: "Polite, friendly helpful staff. Plane left on time."
Cons: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."
Pros: "The flight schedule"
Cons: "The hardens of the seats. Rather seat on the floor"
Cons: "Had to cancel my flight and call the company. Was talking to a computer for 30 min before I finally talked to someone. It cost me in fees to basically cancel my flight which ended up being just as much as my entire flight ticket. Got refunded a total of $12 to use towards my next flight. Never flying or booking a flight with American Airlines at all. Kayak couldn't even help with accommodations. Southwest is the only company that will actually hold those credits for you. Everywhere else is just trying to scam you."
Pros: "Seats are the most uncomfortable seats ever"
Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."
Pros: "Service on Lufthansa is better than most us carriers"
Cons: "The gate agent did notice I was changing carrier but did not distinguish my bag at Check in"
Cons: "only pretzel, no nuts as option"
Pros: "I liked that there was a price for a basic economy ticket considering I can easily fly without a carry on or checked bag. This is a great deal and worth the savings for me as a flyer."
Cons: "The process for vetting those individuals with basic economy tickets is slow, inefficient and seems to make the United employees irritated and less willing to help their guests. While I do not want to see the price go back up, I do think United needs to figure out a way to handle the check-in process for those with basic economy tickets without forcing them to stand in a line with those checking bags. it slows down the check in process for everyone, including those at normal priced fares."
Cons: "No one told us at the gate I was told to go to included on my ticket that it had been changed. I almost missed my flight if I had not asked an assistant at another gate. Then when I got to the correct gate I asked that assistant why there was no announcement of the change. He proceeded to tell me I didn't need to yell at him. That was unprofessional, disrepectful, and bottom line rudeness."
Pros: "I love United Airlines airplanes. They are roomy and comfortable. I don't like to fly, but I have to admit, I felt pretty good on these flights. I get scared when it's bumpy, but I guess that's just life in the air."
Cons: "There was a slight delay in Chicago (20 minutes), which is not much to complain about. I just wanted to get home."
Pros: "CHECKIN Is long and awful."
Cons: "Staff rude"
Pros: "Great stewardess"
Cons: "Entirely too hot in the plane"
Pros: "The comfort of first class was very good."
Cons: "The flight attendant was working her tail off, but she was struggling to keep up with the first class passengers due to the limited time to get service items out."
Pros: "I liked nothing about this airline"
Cons: "I was not able to board the fist flight because i got there one hour before the flight left. I drove 2 hours to catch my second plane and because i did that my entire ticket was cancel forcing me to pay $341.00 to purchase another ticket"
Pros: "Great crew, took good care of passengers, lots of drinks available, direct flight with a decent price. The crew was helpful getting everyone seated."
Cons: "The crew had just spent an hour passing out drinks, which is great, but no one could use the rest room. Tnen the seatbelt signs were flipped on to prepare for landing which wasn't for another hour. So no one was allowed to use the restroom for the last 2 hours of flight after all those great drinks, and kids were crying, it was a mess."
Pros: "Not much. We were late so United gave us free TV access during the flight."
Cons: "The flight was late and let space was very little. We only had one drink and one cookie for a 5+ hour flight."
Pros: "On time, baggage was handled well."
Cons: "Seats were way too crowded, especially for a 5 hour flight."
Pros: "Love business class on the 757"
Cons: "Card reader for direct tv didn't work"
Pros: "Everyone was pleasant, flights were on time, no baggage lost, very little turbulence."
Cons: "Both legs of the flight were delayed for 1-2 hrs."
Cons: "Flight is delayed wonder why I paid for my luggage and my two small suit case not even 25 kilos each , thought limit is 50?"
Cons: "One hour mechanical delay"
Pros: "Friendly staff"
Cons: "Multiple delays, rerouted 2 times, multiple seat changes"
Cons: "No gluten free options"
Pros: "I didn't enjoy my trip."
Cons: "Intentionally delaying my flight out of Newark to Syracuse. My flight from Sacramento to Dulles was stuffing with little leg room. This crew was also very unfriendly."
Cons: "Was supposed to arrive in time for my speaking engagement - since I was the speaker, I was very upset I missed it!!!"
Cons: "2 hours late"
Cons: "2 minutes past when they began to board no effort to try to help with getting on or another flight. Had plenty of time to get through security no call no assistance to find another flight NOTHING! No care to help."
Cons: "Very negative about this company they did two times cancelation, at first was problem with lights in plane and we stay over an hour, then they say that the airplain has mechanical problems and we waited about one more hour, then they returned us to airport and we waited one more hour, finally after 3 hours they start to board us but service was horrible so rod boarding people. So I hade meeting with singing contract in the morning, I was late contract cancelled and I lose my money..... The company did not any compensation. I'm so Negative, negative, about this company, not recommended will never have again"
Cons: "Flight delayed by shear winds Tight connection made getting food not workable"
Pros: "I had excellent service, the employees were extremely nice and helpful. I use a wheelchair due to disability, so it's important to me to have someone take me from entrance to the gate and help getting on board. From the woman who helped me with getting me to the gate, the gate agent and flight attendants, I was very impressed with UA service today."
Pros: "Late boarding, ZERO ENTERTAINMENT when you can pay the same price for American that provides television, old uncomfortable seating."
Pros: "The flight attendants were nice and attentive"
Cons: "Similarly, poor cabin staffing"
Pros: "This portion of my journey was fine."
Cons: "I have zero idea why your entertainment set up wont work on android devices. that sucked!"
Cons: "Very rude steward. Sooooooo not his line ofnwork!"
Pros: "The entire service from boarding to flying was efficient and punctual."
Cons: "The snacks and no beverage, however I understand the flight was super short."
Cons: "Had computer problems. All flights shut down. Will never fly United again"
Pros: "departed and arrived on time"
Cons: "cost was high person next to me on the way there was rather large and made my trip uncomfortable - not trying to be mean just being honest"
Pros: "Flight quick, everything went smooth. Staff was helpful and friendly."
Cons: "No negative comments."
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Cons: "Delayed almost an hour."
Pros: "Everything went well; great service on both flights"
Pros: "On time departure."
Cons: "Uncomfortable seats in a completely full flight. My seat didn't really lean back. The man next to me kept spilling over into my space. Terrible flight, especially for a red-eye."
Cons: "The emergency landing. The horrible customer service."
Pros: "On time, boarding was quick, and staff was very pleasant"
Cons: "I get the charge for satellite TV but really in this day and age if Wi-Fi is available in planes' it should be part of the ticket price, even limit it to a free 250mb. That way its enough to pull up things to do at your destination or check in on facebook but not enough to stream video"
Pros: "Getting to my destination"
Cons: "Coming home"
Pros: "United Airlines had a delayed flight I was there I checked in..... I looked at the reader board which told me 6:05p depart..... I went to the restroom came back the flight team had already arrived pulled out and left .....those bastards left"
Cons: "Flight was delayed several times resulting in connecting flight being missed."
Pros: "They moved my connecting flight as my first flight was delayed and there wouldn't be enough time to make the connection. They initiated it so I didn't even have to ask the question and they put me on a better flight."
Cons: "I was hoping that they had wifi for video streaming but they didn't so there was no entertainment, however it was only an hour flight so I didn't mind much"
Pros: "The stewardesses were polite and helpful."
Cons: "United does not take care of military. They have terrible customer service and charged me for my bags when Delta waives my baggage fees. The baggage people were so rude and didn't want to help anyone in line."
Pros: "My first flight was cancelled....had a 3 hour wait for next flight on a diffrent airline..Got booked on a over booked flight at my connection in LA were there was another 2 hour layover, but a young lady at the United podeum in Sacramento got me on a flight from LA to SD, for whatever reason no one else could. Thank you who ever you were"
Cons: "Thank you United lady whoever you were."
Pros: "Everything went smoothly. I really like the new seats United has in their new planes too. They seem really thin and light, but surprisingly more comfy."
Pros: "The flight was less than an hour so there's not much rank, it was delayed at first but only 15 minutes, the stuard was was kinda just there bc she worked that day and we had to wait to take off for a while but otherwise it was pretty basic."
Pros: "The staff were very pleasant"
Cons: "The seats are small and don't recline"
Pros: "The comfort was as good as it was in my review because I had the whole row to myself. There is more padding on bus seats. And I avoided paying for a carry on and a checked bag by strategically packing in the largest purse I have... Saved $70."
Cons: "There's no padding and baggage is expensive. Thankfully my stay isn't longer so the baggage thing is doable."
Pros: "I love flying frontier!"
Pros: "The crew was nice."
Cons: "The flight was delayed 2 hours. Then the gate was occupied when we landed and we had to wait again."
Pros: "It was ok"
Cons: "Cost of pop"
Pros: "It was a regular flight"
Cons: "Be prepared to pay for free consciences with other airlines"
Cons: "I do not like having to pay for a carry on bag."
Pros: "Very pleasant flight."
Cons: "Having to pay for everything."
Cons: "Had to wait 45 minutes for the rental car. I paid for it before I left."
Pros: "We had a great flight. Very full but ended up with an empty seat in our row, which was nice. The price was very cheap and we had no bags to check so worked out extremely well. The crew was very friendly and helpful. Thanks for making a trip home very memorable."
Pros: "Flight was on time, great price, seats seems sized the same as other airlines recently used (American and United) but less padding/firmer."
Pros: "The staff"
Cons: "Loud lady across from me"
Pros: "Very quick and efficient and friendly. Nice surprise."
Pros: "Crew is amazing."
Cons: "Flight was delayed more than a couple hours."
Cons: "The guy in the seat next to me throwing up"
Pros: "This leg was OK"
Pros: "The temperature on the plane was actually okay. The crew was nice."
Cons: "Delayed for no apparent reason. 2nd flight with Frontier, both delayed for no reason. Started boarding process, and then we all stood on the jetbridge for more than 5 minutes before ANYONE actually got on the plane. I find it very unaccommodating that we have to pay for ANY refreshment. The tickets are not THAT much less money than some airlines, and other airlines include your seat cost, carry-on baggage, drink and snack at NO EXTRA CHARGE."
Pros: "cheap flight"
Cons: "Carry on fees"
Pros: "The crew was very friendly and helpful. I would even say better than most I've dealt with"
Cons: "Frontier charges for everything including carry on luggage, seat assignments and beverage service. That's disappointing because I'd rather just pay a little more for the flight than be nicked and dimed."
Cons: "They give your only water"
Cons: "Seats don't recline"
Pros: "Baggage was more than other airlines. I couldn't check in early. There were not enough agents to handle such a large flight, not to mention that only water was available for free. Nickel and dime away all customers."
Cons: "They charged for bags when there was so much wasted space in overhead space."
Pros: "Quick boarding"
Cons: "Fees for snacks, long time to dock and disembark"
Pros: "Same as above."
Cons: "Same as above."
Pros: "Seats did not recline, so no one flopped back into me."
Cons: "I had a window seat and asked if I could switch to an aisle. There was an upcharge for switching seats. No food or drinks offered free."
Cons: "I can tell from reading other reviews that I am not the only person who is extremely annoyed with Frontier charging customers for both checked luggage and carry-on luggage. Congratulations Frontier - you have found a very easy way to lose a large amount of business to your competitors. As I mentioned before, not only will I never use Frontier again in the future, but I will go out of my way to discourage friends and family from using Frontier."
Cons: "Food - N/A. Entertainment - There was none, so I can't rate it."
Cons: "I did not appreciate being asked if I would like to pay extra for a seat. It was misleading and several prompts kept it in front of me. Another way to get money from customers AFTER the ticket purchase. The seat area is very cramped as well and if you want more room, you have to pay for it. Paying for a bag whether carry on or checked? Frontier is a scam."
Cons: "No room between seats; very uncomfortable"
Pros: "Great communication via email related to gate change/ departure status/ when we could check in. The plane was clean and departure was on time, as well as arrival. Courteous staff"
Cons: "The teeny, tiny, metal tray tables. Unexpected fee for picking seats. Unexpected fee for carry on bags! A can of soda was $1.99. The original price for tickets was well priced, however when you tack on an extra $70 each, it adds up to what I would have paid with another airline."
Pros: "The flight was short!"
Cons: "I am shocked at how Frontier has downgraded to uncomfortable seats, no entertainment, envelope sized trays, and charging for extra for everything!! So disappointed=("
Cons: "Sitting in the plane and flight was canceled, next available flight is 3 days later which filled up and then raised to over $800 . End up booking with Delta for additional $650 to get home for Easter."
Cons: "Frontier charges for carry ons. Ridiculous!"
Pros: "The pilot stuck me as an upbeat, positive professional. I appreciated that he mentioned we were headed to the home of the Super Bowl Champion Denver Broncos. It made me smile."
Cons: "No negatives at all."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Pros: "Everything with the flight went pretty smoothly, no better or worse than I'd expect from any airline."
Cons: "Charges for everything. Even selecting a seat -- ANY seat -- cost additional money. Those charges were different coming and going. I couldn't plan for cost until after buying the tickets. The policies were not terribly clear when specifying what kind of carry-on bags would incur charges. So, rather than risk paying even more at the gate if my small bag constituted a carry-on, I just paid the extra money for a carry-on. As my father and his childhood friends used to say in their neighborhood games with special rules: Learn as you lose."
Pros: "Boarding was great."
Cons: "one of the lead flight crew members was extremely rude to my brother. He asked a simple question regarding if the overhead compartment was free and she responded very rudely. I didn't appreciate that. Perhaps she may have been having a bad day but being unnecessarily rude isn't a good quality."
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Pros: "The quick boarding process."
Cons: "I always flew Frontier. It was my top airline. I loved it because of the TVs, the spacious seats, the service, everything. Now, I pay for every single thing. Frontier is the only airline where I have to pay for a soda, I find that ridiculous. We pay a lot to fly, and we can't get a free soda? I couldn't fit my iPad on the tray table because it's so small now. I miss having the TVs, and was not aware they didn't have them anymore so I was incredibly bored on my flight. I wish Frontier had the old planes and at least offered something complimentary. Never again. Sorry Frontier!"
Pros: "There was a male flight attendant. Very helpful and polite."
Cons: "Lady attendant had attitude over loud speaker regarding assigned seating. Passengers shouldn't have to be subject to someone's bad day."
Cons: "Services from attendant"
Cons: "After we boarded and got ready to take off, the captain announced that we would be pulling back into the gate because one of the engines wouldn't start. Other than that the flight was fine. Charged for a soda after being delayed. Also charged a "seat fee" on top of the ticket price. Is there an option not to sit?"
Cons: "On a redeye where seats did not recline at ALL. No check on how we were doing or offer of water...just a constant reminder that all beverages & snacks were for purchase. REDICULOUS that you are charged for carry on bags. Most likely won't fly with them again."
Pros: "Crew was pleasant"
Cons: "Seats were so hard and uncomfortable"
Airlines flying from California to Omaha have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to Omaha
Masks required on board, masks provided on flights from California to Omaha
Social distancing seating
Middle seats unavailable to book on flights from California to Omaha
Testing for antibodies, testing for symptoms for flights from California to Omaha
Waiving of change fees. Search flexible flights from California to Omaha