The business class seat was extremely comfortable.
The touch-screen was very difficult to navigate. It didn't respond very well when touched.
Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!
Our seats was almost the last seat of all our flights, even we checked in very early.
I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty.
Maybe include vegan options for food?
Few movies. Not good food options
Extremely comfortable and was served lots of delicious food
My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either.
Good organization and time on flight.
In 10 hours never offered water.
I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing
The crew members were all very kind!
Unfortunately, the wifi was not working the entire 8-hour flight.
|Flights Arrive in||Ibiza|
|Flights Depart from||San Francisco|
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