Find Cheap Flights from San Francisco to Santa Marta Simon Bolivar (SFO - SMR)

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FAQs for Booking San Francisco to Santa Marta Simon Bolivar Flights

How long does a flight from San Francisco to Santa Marta Simon Bolivar take?
An average nonstop flight takes 13h 23m, covering a distance of 3488 miles.
Which airlines provide the cheapest flights from San Francisco to Santa Marta Simon Bolivar?
In the past 3 days, the cheapest round-trip tickets were found on Avianca ($502) and LATAM Airlines ($514)
Do I need a passport to fly between San Francisco and Santa Marta Simon Bolivar?
Yes.

Book cheap flights from San Francisco to Santa Marta Simon Bolivar (round-trip)

Airports
Origin
San Francisco
$502
only
$502
Destination
Santa Marta
$502
only
$502
Wed, Jan 31
SFO
SMR
17h 43m
Sun, Feb 4
SMR
SFO
23h 59m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

BOG
MIA
Okay 4.0

Crew service inflight are very well trained.

After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service.

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

Thu, Feb 1
SFO
SMR
30h 10m
Fri, Feb 9
SMR
SFO
28h 30m
Trip: 9 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 2668 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.2
SCL
JFK
Excellent 10.0

Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane

LIM
MCO
Good 6.3

Everything was ok except the food. read the other side and do something about it.

the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better

LAX
SCL
Okay 4.6

Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea.

SCL
IQQ
Good 7.6

Late departure without giving any reason.

SCL
JFK
Excellent 10.0

I loved the whole trip

Everything was great! No complaints!!

Thu, Feb 1
SFO
SMR
21h 24m
Sun, Feb 4
SMR
SFO
32h 24m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

CTG
MIA
Excellent 8.0

I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew.

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BOG
JFK
Excellent 8.6

The airplane comfort!!

Food wasn't taste

SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

Thu, Feb 1
SFO
SMR
30h 10m
Sun, Feb 11
SMR
SFO
43h 12m
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 2668 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.2
SCL
JFK
Excellent 10.0

I loved the whole trip

Everything was great! No complaints!!

SCL
IQQ
Good 7.6

Late departure without giving any reason.

JFK
SCL
Okay 5.6

We had 4 hours of delay, 3 of them waiting on the plane

SCL
JFK
Excellent 10.0

Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane

LAX
SCL
Okay 4.6

Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea.

Tue, Jan 30
SFO
SMR
25h 28m
Thu, Feb 8
SMR
SFO
29h 22m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

CTG
MIA
Excellent 8.0

I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew.

BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

Sat, Feb 3
SFO
SMR
13h 23m
Fri, Feb 9
SMR
SFO
12h 26m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

Mon, Feb 5
SFO
SMR
31h 19m
Wed, Feb 14
SMR
SFO
16h 36m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

BOG
MIA
Okay 4.0

Crew service inflight are very well trained.

After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service.

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

Tue, Feb 6
SFO
SMR
14h 04m
Fri, Feb 16
SMR
SFO
16h 36m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

BOG
JFK
Excellent 8.6

The airplane comfort!!

Food wasn't taste

BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

Fri, Feb 2
SFO
SMR
18h 54m
Sun, Feb 11
SMR
SFO
29h 14m
Trip: 10 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 2668 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.2
MVD
SCL
Excellent 9.3

Lancing was excellent. Good leg room, good leather sits

I thought service was good.

LAX
SCL
Okay 4.6

Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea.

SCL
JFK
Excellent 10.0

Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane

SCL
JFK
Excellent 9.0

more space in coach section, between seats

less space for legs in seats.

SCL
IQQ
Good 7.6

Late departure without giving any reason.

Thu, Feb 8
SFO
SMR
23h 48m
Fri, Feb 16
SMR
SFO
15h 22m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

Mon, Feb 12
SFO
SMR
13h 23m
Tue, Feb 20
SMR
SFO
29h 22m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

BOG
MIA
Okay 4.0

Crew service inflight are very well trained.

After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service.

BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

Tue, Feb 13
SFO
SMR
13h 23m
Wed, Feb 21
SMR
SFO
20h 06m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

CTG
MIA
Excellent 8.0

I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew.

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

Thu, May 3
SFO
SMR
18h 48m
Wed, May 9
SMR
SFO
28h 33m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

Sun, Jan 21
SFO
SMR
31h 35m
Wed, Jan 31
SMR
SFO
30h 25m
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 2668 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.2
SCL
IQQ
Good 7.6

Late departure without giving any reason.

EZE
SCL
Excellent 10.0

The planes were modern and up to date. Good food and friendly service

I loved it all!

PMC
SCL
Excellent 10.0

Excelente.

COR
SCL
Okay 4.6

better food and service, more space between seats

poor space for legs, food was really poor. no entertainment..

SCL
MIA
Excellent 10.0

Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the

Thu, May 24
SFO
SMR
25h 28m
Sat, Jun 2
SMR
SFO
23h 59m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

BOS
BOG
Mediocre 2.0

It was a horrible experience dealing with Avianca customer service and Erardo Romero

Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston.

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

Thu, May 31
SFO
SMR
14h 04m
Sun, Jun 10
SMR
SFO
20h 06m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
MIA
Okay 4.0

Crew service inflight are very well trained.

After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service.

MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

Sun, Jan 28
SFO
SMR
19h 29m
Tue, Feb 6
SMR
SFO
28h 01m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

CTG
MIA
Excellent 8.0

I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew.

BOG
JFK
Excellent 8.6

The airplane comfort!!

Food wasn't taste

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

MDE
BOG
Excellent 10.0

Outstanding service, very nice personal, exact timetable, comfortable seats, tasty food, new planes

didn't find any things I didn't like

Mon, Jan 29
SFO
SMR
19h 29m
Wed, Feb 7
SMR
SFO
20h 06m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
SCL
Mediocre 2.0

The crew wasn’t welcoming, didn’t solve difficulties and had bad communication with passengers

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

Wed, Jan 31
SFO
SMR
18h 56m
Fri, Feb 9
SMR
SFO
15h 22m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
BOG
MIA
Okay 4.0

Crew service inflight are very well trained.

After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service.

SAL
YYZ
Good 6.6

the TV!

the food and the selection of movie

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BOG
JFK
Excellent 8.6

The airplane comfort!!

Food wasn't taste

Fri, Feb 2
SFO
SMR
15h 08m
Fri, Feb 9
SMR
SFO
12h 26m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6727 reviews
Overall
8.1
Boarding
8.1
Comfort
8.0
Crew
8.3
Entertainment
8.0
Food
7.6
LIM
BOG
Excellent 8.0

atention, services

bad food, too much AC

SJU
BOG
Excellent 10.0

Everything was perfect.

Everything was good to me

BOG
AXM
Mediocre 2.0

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

BOG
MDE
Excellent 9.5

Fast and good service in the plane. Fast boarding

Timetable updates and boarding calls were in Spanish only Boarding time was inaccurate and wasn't updated on time.

BGA
BOG
Mediocre 2.0

Leg space

Everything. We have flown over 6 flights with Avianca this month. Every single one of them was delayed or cancelled. Not one apology. Not one upgrade. Nothing. We missed 4 days out of our family vacation due to Avianca's terrible service and airline. We went to 3 different offices and called the call center 3 times, we sent 4 emails to no response. Do not fly with them ever.

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