Find Cheap Flights from San Francisco to Southampton Eastleigh (SFO - SOU)

Arrived safely

Itinerary was Boston to Manchester on Thomas Cook Airlines, and Manchester to Munich on Lufthansa. Computer system was down for Thomas Cook. 300 passengers checked in with hand-written boarding passes. Poor communication between airline and passengers. Delayed departure. Arrived in Manchester at 5:55am, an hour late. Misinformation in Manchester about what would happen with our checked bags. We were directed to transfers, only to find out that the hand-written bag tags were not accepted by transfers and we had to exit transfers to claim the bags. This delay caused me to miss my 7:25am connection to Munich. Better information and communication would have allowed me to make the flight. Was rebooked for 10:50am flight but at gate found out it was oversold, I had no "priority" because it was a rebooking, and my seat was given away to another passenger. I was then rebooked for 17:55 flight. I was told that my checked bag would be on it. At the gate for this later flight, I asked about my checked bag but was given no information, and the staff was not helpful in confirming my bag would be loaded. After a 12 hour layover in Manchester (should have been 2 hours), I boarded the 17:55 flight. I arrived in Munich and of course my bag did not make the flight. Effectively I lost a day on my trip, and this was a terrible experience. Flying multiple airlines on a single trip can really be awful if there is rebooking involved, as they don't work together, and neither treats you like a paying customer. I also would advise against flying Thomas Cook. Their computer system going down is inexcusable, and created a massive headache for not just me, but many passengers who missed connections.

Lucky enough to have seat with no one beside me

Delayed departure but some time made up during flight Sub standard food in comparison to outward bound flight

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Cancelled!

Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost.

No complaints.

Nothing really

The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.

A short flight but attendants served us a snack and water with a smile.

No business class

Clean plane, efficient crew, food OK. Boarding was organized

No entertainment and no power plug to charge devices.

Crew was very accommodating

I was delayed twice and have arrived without any luggage. All my business wear and presentation materials are in that bag. I'm devastated.

Good amount of space and friendly crew

A one hour delay, limited communication and lots of confusion at the terminal.

Same as above

Service of the staff was great

Turbulence, with all our technology we still cannot avoid this?

Food

Touch screens

The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf.

Seat didn't recline as much as needed and was no in flight entertainment.

The flight was on time. The flight crew was amazing. The overall experience was exceptional. I recommend this service to anyone who's traveling.

Everything

Nothing

The meals and cleanliness of the plane

I have nothing negative at all to say.

My flight in to Frankfurt was delayed . I missed my flight and it took time to find assistance. There was no access to a condor representative for ant help or accommodation

I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice.

Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight.

Everything

The staff were friendly and clearly experienced. The plane was clean and the flight was well organized. It felt like there was more leg room than on most flights, which was nice.

Waiting at the gate took 40 minutes longer than scheduled, I do not know whose fault this was, may very well not have been the airline's. The plane was older, which limited entertainment options.

Great legroom, good food, hosts were excellent,

Flight delayed one hour because caterer didn't bring correct number of meals, medical emergency which couldn't be helped, and ground crew pushback damaged the tug and pushback arm resulting in additional delay. Missed connecting flight in Frankfurt.