We flew in their newest 777 300ER Premium Business class & it was everything they promised in their ads. The comfort, food, & excellent service made for great flight; so good in fact that this was our second flight with China Airlines in 6 months & won't be our last. We used to fly with them several years ago but became disenchanted ; however they've come back with a vengeance & a willingness to be the best.
Thank You China Airlines!
Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again.
The plane was newer with individual entertainment units with large selection of movies and music. The seats in economy much more comfortable than American airlines as more leg room and reclines relatively far back.
The late departure time is nice. You can sleep on the flight an be right at work upon your arrival. Several easy connections to be in mainland china the same morning.
Power outlet, USB charger and large screen are great in a 13 hours flight. The seat are comfortable although a little to close as in any economy class.
The crew spoke Mandarin and were very friendly. The food has definitely improved since the last time I flew this segment. I think UA is feeling the competition from the Asian airlines and improving their services to better compete. The seats are definitely more comfortable than the domestic flights. It was a comfortable flight and we landed right on time.
The seats are still smaller than some of the Asian competition.
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