Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Zacatecas
Most visitors from San Francisco can enter Zacatecas without restrictions.
Read more about travel restrictions for Zacatecas
Visitors from San Francisco are not required to quarantine after entering Zacatecas.
Visitors from San Francisco are not required to present a negative COVID-19 PCR test or antigen result upon entering Zacatecas.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights from San Francisco to Zacatecas. The quickest journey takes 9h 03m.
In the last 72 hours, the cheapest one-way ticket from San Francisco to Zacatecas found on KAYAK was with Volaris for $363. Aeromexico proposed a round-trip connection from $512 and Volaris from $752.
San Francisco and Zacatecas are both served by 1 main airport. You will leave San Francisco from San Francisco and will be arriving at Zacatecas La Calera.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to Zacatecas.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Zacatecas from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Zacatecas with an airline and back to San Francisco with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Zacatecas from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything it was so fast and excellent"
Cons: "The food in the airplane"
Cons: "All es excellent."
Cons: "Just a little better food please"
Cons: "Flight was delayed, it took very long boarding and getting off the plane. People was standing when plane still taxiing and crew didn’t do nothing."
Cons: "Did not get the sense that check-in staff was terribly concerned about getting us checked in quickly."
Cons: "Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket"
Pros: "Efficient boarding clean cabin"
Cons: "No food offered except chips, no entertainment on international flight"
Pros: "The old flight attendant was so rude to everyone you can tell she hates her job"
Cons: "Her attitude"
Cons: "Mexico City Airport has one of the worst customs I've encountered. The people who work there don't look out for people with connections to other flights. AeroMexico had no one waiting for its passengers."
Cons: "All the announcements are in Spanish which makes it hard for everyone else to understand. Flight departure was delayed as well."
Pros: "Food, entertainment, comfort,"
Cons: "Crew was really RUDE"
Pros: "The seats were reasonably comfortable and the legroom was decent."
Cons: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."
Pros: "I liked how the crew came up and gave us drinks or food without us asking"
Cons: "Space was to small and dirty and the screen didn’t work"
Pros: "The staff at check-in were wonderful."
Cons: "The upgrade to first class was $150 and definitely not worth it. I was disappointed in the experience and would not recommend. I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board. It wasn’t until an hour into our flight that we were offered something again. At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade."
Pros: "The only 2 thing I liked was the flight was peaceful and the movies."
Cons: "No me gusta como me trataron uando le pregunté a las aeromosas donde estaba el l baño contestan como enojadas o cuando pregunté si el jamón del sándwich era d puerco o d pavo Y me contesto de mala gana q no sabía con un tono molesto. o cuando pregunté si tenía q llenar la forma q dan antes d bajar el avión y me contestaban enojadas uno respondían a mi pregunta. Y no es la primera vez q me pasa siempre son haci. Deberían tener más tacto para tratar a los clientes y ser más amables. Gracias a nosotros los q viajamos en avión ellAs tienen trabajo."
Pros: "The crew were great always ver polite and helpful having tv on flight makes people more relax I know I was"
Cons: "Everything was good my complain is about the rude passengers in the plane just cause u pay for a plane ticket it don’t mean it gives them a right to be rude with the crew"
Pros: "I try to sit in the front of the aircraft, the leg room is great and you get to watch everyone who enters."
Pros: "arrived ahead of schedule"
Cons: "took an hour to taxi after landing no vegetarian options for food"
Pros: "The crew were very attentive. I welcomed the unexpected food. They warned ahead of time of a full flight for people to check in carry on's at no charge. Can't beat the entertainment. Had a blast with the movie selection. Definitely I'm coming back to fly with Aeromexico."
Cons: "The long line/wait to check in my bags and the erroneous information about the weight of the luggage I was allowed which ended up in me paying excess weight . But since my ticket was very inexpensive; it compensated for that. Otherwise, I will be a bit upset. Please check on more non-stop flight from Bay Area California to MX City."
Cons: "Flight was scheduled to leave at 11:00 and was delayed an hour and a half. Changed the departure time 3 times within 1 hour."
Pros: "The gate agents got me extra legroom in emergency row because i am very tall, at no extra charge. Airplanes were newer, very nice crew, on time."
Cons: "The Mexico City transfer was weird, and inconvenient. You have to retrieve your luggage, go through Mexican immigration, recheck your bags, go through security again, and the layover was over 4 hours. You pay less, but it winds up being a very long, exhausting trip. I will take a US carrier from Quito to San Francisco, Reno or Vegas next time fir this reason alone."
Pros: "costumer service"
Cons: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"
Cons: "Terrible wait lines , espec ially at customs"
Pros: "That I got there on time."
Cons: "Over booked the trip and got stuck in the Mexico, missing a 1 at work."
Pros: "Food and drink offerings, the staff were professsional and courteous."
Cons: "TSA was a disaster, which is no reflection on this carrier but that experience tainted the trip. The plane seating was not comfortable. The entertainment offering was dated and deficient. The food option was sandwich or no sandwich."
Cons: "My flight was late which caused me to lose my connection and the airlane did not provide a hospitality stay at a hotel."
Pros: "Efficient and friendly service."
Cons: "Our flight got changed and we received no notification. Instead of 1 stop we ended up with two. Two flights were delayed therefore we missed the third one. Just a terrible experience. The staff was very rude, had no people skills, and didn’t know how to explain the situation."
Pros: "I like that there are USB charging ports under the tv for every seat."
Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."
Pros: "Flight was delayed because of weather conditions I understand that is impossible to prevent, but the lack of communication with all the delays I left home 10:30pm Friday dec 1st and I’m still in Mexico City and I haven’t arrive to my destination. Here in Mexico City was a total mess, nobody knew anything and I run everywhere trying to get my flight but I got wrong info and i missed my flight! Had to wait 5 note hours in mex city and willl arrive midnight!"
Cons: "Worst customer service ever, I’m flying in business to bog and it a total misrepresentation in regards of the business seats I saw those flat beds in the website etc....I guess it depends of the itinerary but they should let you know about it! Will never ever flight with aeromexico again. The poor attitude of the employees! Sad"
Pros: "Everything specially the service"
Pros: "When I was about to pass security with my bar code if the mobile ticket , security said that the machine cannot read the bar codes of electronic tickets from Aeromexico therefore I had to run out to the counter which was already closed, run to the first level, find a the business center and pay 6$ to print my ticket, I almost missed my flight . It never happened to me before"
Pros: "The staff is doing as best they can."
Cons: "No breakfast with the reroute. Connecting flight was not held (would not have needed much) - now on standby for a later flight. If i’m a day late my trip will not be the same :("
Cons: "On my way to Lima I flew through Mexico City. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible. Aeromexico made me check my bag which is the SAME bag I came down with. Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again."
Cons: "Every thing"
Pros: "Good crew Flights on time Good meals"
Cons: "Poor choice on my part to save money in exchange for long layovers"
Pros: "Smooth flight."
Cons: "The flight from San Francisco to Mexico City was medicore. The plane smelled, the blankets smelled and the flight attendants were not that friendly."
Cons: "My flight was changed. I received no notification. Representative did not care that about my needs. Will never fly with them again."
Pros: "Crew was modest!"
Cons: "The smell"
Pros: "- Good leg room - Good inflight food service"
Cons: "- online boarding pass issued but that was not accepted at the security check. Had to go back to the counter but counter closed early. It was a hassle. If online boarding pass is not valid then the option should be taken out."
Cons: "Flight delayed 2.5 hours. Terrible customer service. Lack sense of urgency once time to go. Lack of coordination. Horrible customer interfacing and attitude"
Pros: "Crew was very friendly"
Cons: "Boarding took too long. People put personal items in the compartments so that made no room for everyyto put their carry on in the plaine."
Cons: "1am flight would have been nice to sleep. But being in the very last row aisle seat right next to the galley and bathroom was impossible. Very noisy wish people often bumping into me. Seat was terribly uncomfortable and the arm rest was broken making it even worse"
Cons: "I had to get my luggage in Mexico City Airport and bring it to the connection flight to Lima by myself. I don't like it. They call it "service"?"
Pros: "Excellent legroom, no hidden charges, nice friendly service, on time arrival, great price"
Cons: "The flight was over 2 hours late. I was traveling with a baby and they never ask if anyone was traveling with infants to board first. The flight attendant came through only once and never bothered to check if anyone needed anything else. The seats were so old that mine reclined with out having to push a button. They need to do a better job with their customers, be more friendly and attentive."
Pros: "Me gusto mucho la atención personalisada de todo el personal de Aeromexico. Brindan información detallada y precisa de los vuelos en conexión. Definitivamente volvere a viajar con Aeromexico y lo recomendare a mis amistades y familiares."
Cons: "It was a terrible flight. Flight delayed about 2 hrs due to crew being late, "stock in customs". When they arrived the gate, they were all with their bags of food, etc. Obviously they were stock in food pick-up line! Plane very old, dirty, no entertainment!"
"seat 3F broken in terms of recline, embarrassing for first class"
"I booked this reservation 2mo in advance with 2 lap babies. When i called to add the babies they never told me about the lap baby rule. If I would have known i would have bought my toddler her own seat no problem. They moved my seats far from each other. My babies need to sit near their mom it was a redeye. At check in the manager did us a “favor” and moved us to adjacent aisle seats… in the last row. Those seats don't recline and the constant people, flushing and talking woke the babies up all night. No one slept. The main attendant couldn’t be bothered and had a, get over it bad attitude. Oh did i mention i had a dog at my feet also?? Every time they were woken up by the bathroom (constantly) my babies would cry for their mommy and i could only hold on at a time. adjacent seats from mommy is not comforting . Why on earth would we be moved to those seats?! I know why. We were discriminated against for having babies. “Put the babies in the back.” I was a 4x a year flyer at minimum. We will NEVER fly with AA again and i will be filing a complaint. You should be ashamed of your treatment of a family and young children."
"Short connecting flight to LAX from SFO. Only thing I maybe disliked was the lack of entertainment options, but what can I expect when it’s only a small jet to LAX"
Pros: "Check-in started a bit late due to late arriving incoming flight but the crew at the gate as well as in the plane did their best to speed the process. Flight was smooth, lande ontime despite taking off nearly 20 minutes late. Captain kept us informed when, through no fault of American Airlines there was a delay at the gate. Overall well done in these trying times."
Cons: "It will be nice when things are back to normal and actual food is served on flights of 4 or more hours duration."
Pros: "Best boarding"
Cons: "The fact the my connecting flight was delayed 3 hours making us miss the last leg of the flight to Bahrain. I'll never use kayak ever again"
Cons: "Even in first class the my treat you like cattle, asked for water 3 times and it came 30 minutes later with an attitude, like she was doing me a favor. The seats are a joke for first class, literally the cheapest trim configuration an airline could purchase."
Pros: "The boarding process was very smooth and we took off early and the crew was great and then we also arrived 30 minutes early."
Cons: "Nothing could be changed."
Pros: "empty plane"
Cons: "Flight was 2 hours late. Missed my connection."
Pros: "Nice crew and reasonable seats. With only 20-30 on the flight there was plenary of room and to spare to lay down across the empty seats (a sad reality)."
Cons: "Given the circumstances not much. I hope we return to full planes and less difficult travel scenarios that enable it."
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Cons: "Crowded and hot just like Miami"
Pros: "The crew was nice"
Cons: "The flight was repeatedly delayed and AA isn't social distancing on their planes, causing people to be right next to another person for multiple hours. Even with masks, the risks could be further mitigated if seating was more staggered."
Cons: "No screens, poor WiFi connection and an hour late for mechanical issues. Things happen but waiting on a mechanic for almost the entire time to get there and fix it in 5 minutes isn’t acceptable."
Pros: "The employees were as good as they could be, given the atrocious handling of the situation by American Airlines and its policies."
Cons: "We were 1.5 hours late leaving for an unknown reason (not weather). Then, it appeared that we didn't try and make up the lost time in the air (we also landed 1.5 hours late.) This caused a significant proportion of the passengers to miss their connecting flights. American didn't do anything to help other than offer a "discount" of about $10 off of over $100/night hotel rooms in the Philadelphia area to sleep overnight in Philadelphia. This was absolutely lousy customer service by American, and will definitely make me avoid American Airlines in the future."
Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."
Cons: "No delays"
Pros: "The seat was super comfortable, because of o lot of place for legs"
Cons: "The crew sometimes seems not to be happy with the passengers"
Pros: "Not much..."
Cons: "Leaving on time! We were more than 2.5 hours delayed, and many of us were on the same connecting flight. We landed 5 minutes before our scheduled departure, so we all missed it. You’d think they would see that 20ish people were all coming to that flight and hold the doors for us..."
Pros: "The crew did an excellent, professional job."
Cons: "There were problems with arrival at the gate necessitating delay and 3 gate changes for connecting flight. This was not fault of American but due to a plane breaking down at the original gate at LAX causing our plane to be rerouted to a different gate."
Pros: "Loved the wide spacious seats"
Cons: "Would prefer to have entertainment system on a instead of using my own device"
Pros: "Everything no complain"
Cons: "I like everything Everything no complain"
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."
Cons: "The plan was 20 minutes behind schedule on departure and to top it off they had me pick up my luggage and check in again making me miss my connection. As a result I lost my train ticket fees"
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Cons: "It was cancelled. Rebooked via support the whole route on to the next day. Airport AA staff is very unprofessional, they tried to put solving all problems onto customer the customer shoulders. Lost ~$500 due to the cancellation and nobody cares to compensate it. Completely disappointed about customer care."
Pros: "Wonderful and super friendly crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."
Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."
Pros: "Delayed and no AC working..."
Pros: "On time"
Cons: "Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off."
Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Cons: "My flight was canceled and rebooked overnight, then delayed 2-3x. This wasn’t all the airline’s fault, but nevertheless, it was a very mediocre experience."
Cons: "We were not permitted to board the plane until later than expected, but were told we would still take off right away and regain lost time, no mention of a delay at last call or immediately after, despite the 20 minute delay by this point. After taxiing, the pilot informed us of withheld information, that ATC would delay our departure for ~40 minutes, but we could STILL try to make it up in the air. This was a bold faced lie. It was finally 9:52pm before we even took off from SFO. While idling, the cabin started to reek of jet fuel, and people started coughing and sneezing. Upon landing at LAX at 10:46pm, we were told that there was no gate for us, and that we would have to wait for an amount of time that kept changing every time there was an announcement. The toxic jet fumes started to permeate the cabin again, and people started coughing and sneezing in response. Ultimately it is 11:21pm by the time we reached our gate. At this point, the jetway was broken/failed to open, but despite this, the air conditioning was switched off and pax crowd the aisles without direction. Finally we managed to escape at 11:31pm."
Cons: "My flight was delayed. I felt lucky when they gave me a place in a plane leaving 1 hour earlier. But that flight was delayed twice because of mechanical problems: the first time we had to go back to the gate and the second time we stayed on the runway just before take off Not enough room in overhead bins. They asked people to check small suitcase or bag."
Pros: "I was comfy on Philly to Venice flight, no one was sitting next to me"
Cons: "Staff at Philadelphia was rude when I asked for upgrade options the desk attendant told me " you should have booked 1st class from the beginning" in a rude and belittling demeanor."
Cons: "We thought we were going to be flying on British Airways American Airways."
Pros: "Smith flight."
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Pros: "Flights on time and entire flight was a good experience for my 18 years old son to a first flight on his own."
Cons: "Maybe a better food choices"
Cons: "Got a notification of a TWO HOUR DELAY departing SFO. Rebooked into Charlotte instead of Dallas to connect to Fort Myers. THAT flight got delayed AFTER the doors were closed by another 45 minutes which caused me to miss my connection to Fort Myers AND have American Airlines leave my bag in Charlotte. I rebooked into West Palm Beach to drive to Fort Myers and my bag stayed in Charlotte even though there was ANOTHER 45 minute delay to change a tire on the plane. If I practiced medicine the way the airline handled customers, I'd kill every third patient!"
Pros: "crew was nice. Plane seemed new with nice seats. Entertainment was nice feature."
Pros: "The entire fly, connections, food and both crews excelente. Flight on time."
Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."
Pros: "Probably just about the only domestic flight where you still get food in steerage."
Pros: "The accommodations. Loved the high tech tv and choices on the entertainment, as well as the more advanced reading lights. LOVED LOVED LOVED the charging ports available."
Cons: "The headrests/seats weren't very comfortable."
Cons: "Our flight was delay for about 3 hours."
Cons: "I had booked an international flight with British Airways and it ended up being American Airlines. There was no notification of this change and I was not happy. I found AA to be subpar. The plane itself didn't have individual screens and my view was obstructed by other seats. The food was terrible and I got sick later, possibly from the bad airline food. Overall I got to my destination on time, but unhappy as I had chosen an airline and was forced to use another."
"1 30 minutes delay 35 minutes weating on plane to take a bus from plane to terminal ."
Pros: "Not much"
Cons: "Faster boarding More comfortable seats!! Crew was doing a turn around and we’re exhausted-not good customer service-crew too tired!!!"
Pros: "Crew was amazing. Felt safe from check 8n to arrival"
Cons: "Second flight that was not on time. Seat was a bit uncomfortable."
Cons: "Boarding too many unnecesary questions"
Pros: "Service staff were very nice. I felt bad for them. See below."
Cons: "Flying in an airplane that has the fuel to make it to the destination. We had to make an emergency stop during take off. The pilot said an American pilot in another plane caused him to make the emergency stop. Then he said we had to refuel!!!"
Pros: "Quick boarding and ease with carry-on"
Cons: "We didn't get the safety announcement in full. The friendliness of the staff -"
Pros: "Airline reps were always available"
Cons: "They flew me from Veracruz to Guadalajara 3 hours later than scheduled. Instead of making an effort for several passangers to catch the flight from Guadalajara to Fresno (also ran by Volaris) they would not let us board the Fresno flight; even though the gate was still open and the last passengers were boarding. Instead, Volaris sent me to Los Angeles (they gave me the option of flying to Fresno, but 5 days later. I don't live in Guadalajara and that was not my final destination). In Los Angeles, I had to take a cab from the LAX to the Bus Station, take the bus to Fresno (spend all night on the bus) and take a cab to the Fresno airport to pick up my automobile. Thank you Volaris . . . great job!"
Cons: "It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again"
Pros: "Todo esta bien"
Cons: "Boarding timeliness and process was bad."
Cons: "You should provide food as you used to. Prices for food are very expensive on the plane, but plane tickets are still the same. They aren't cheaper at all."
Cons: "Connecting flight was a nightmare. Airline did not accepted electronic boarding pass. They made me make a 1 hr. line to get a paper one. Couple of passengers and I almost lost flight. Volariis counter staff did not provided nor informed a paper boarding pass was needed to fly internationally when I told them I was traveling to Dallas."
Cons: "Treat form Volaris personal at Cancun terminal"
Pros: "The crew was super professional"
Cons: "Not pay to much for my luggage"
Pros: "It was ok."
Cons: "It was ok."
Pros: "great crew"
Cons: "more comfortable seats"
Pros: "The crew never offered me a drink but they offered everyone around me"
Pros: "Airplane crew was nice"
Cons: "Check in app did not work for my husband and we had a very hard time getting help in the airport with little information. We were casually told that we should have gotten to airport 3 hours prior to flight departure. We arrived over 2 hours prior with no bags to check in. I was also sick during this"
Cons: "The flight was almost 2 hours delayed"
Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"
Pros: "good crew"
Cons: "seats uncomfortable- no padding!!!"
Cons: "Never booking with this airline again."
Cons: "Volaris closes flight doors an hour prior to departure. Thats unheard of. Meaning they close even if you do not have to check luggage and even though its within boarding time, if you are not checked in at least one hour prior to departure you will not be able To fly And they offer no refunds or reb"
Pros: "Crew was helpful but a bit overwhelmed...seat was marginal...should be replaced (seat cushion had caved in)"
Cons: "better notice of the delays....cleaner plane...don't appreciate boarding right after others deplaned without sufficient time to prepare for next flt"
Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."
Pros: "Flight value."
Cons: "The clerk at the ticket counter wanted the passenger to pay for the flight after it was already paid for. They kept telling her it wasn't paid for, even though the funds had been already in pending status. It took a different clerk to realize the mistake. Something tells me wanted to scam her."
Cons: "Will never fly with this airline, volaris charged me $60.00 for normal check in bag."
Pros: "The airline, Volaris, is great! Very professional and on time! They also took my luggage without charging me extra. Overall a great experience!"
Cons: "Maybe if the pilot would speak clearly. The Spanish nor English was clear on the first flight and I had a hard time following him."
Pros: "Nothing to like. Crew was unprofessional, rude, and no comfort in the flight."
Cons: "Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing."
Pros: "On time-efficient"
Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"
Pros: "On time due to excessive scheduled flight times"
Cons: "Boarding system , expensive and low quality food for sale on board, entertainment on board, unhelpful stewardess staff, deplaning system keep us waiting for half an hour to open the airplane door at the Cancun airport gate"
Pros: "The service"
Cons: "The space"
Pros: "Hassle free, luggage was no issue easy check in and boarding. I really wanted enjoyed my trip with volaris."
Cons: "There’s nothing I can really think of it was a great experience."
Cons: "This flight was cancelled. They sent me an email asking me to call a phone number to get re-booked, but the number was unavailable for the two hours after the email was sent, and then when I finally got through later in the evening, I waited on hold for an hour, nobody picked up, and I eventually needed to move on with my life."
Pros: "The movie selection."
Cons: "This was probably one of the worst flights I’ve ever had to deal with, the plane was 3 hours late causing me to miss my connection and having to buy a completely new flight. I’m very very displeased and they didn’t offer to help anyone get to gates with connections or for vouchers or refunds."
Pros: "The crew was nice and professionnal"
Cons: "Boarding was late and messy. Seats are narrow. I guess I got what I paid for. The delayed arrival put us into JFK at nearly 3am. No public transportation available"
Pros: "Again, good time and no delays."
Cons: "Sitting in the first row was a bit difficult. Could not sleep, the crew made so much noise. My handbag had to be put in the bin, I asked for it to get my pen to fill a form out for immigration. Because I don't like to stand up while the plane is flying, I put it under my seat. One of the crew made a loud comment that I was hiding it. I did not appreciate that at all."
Pros: "Good time and no delays."
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Cons: "They want we paid for everything, even for my purse... the seats very uncomfortable"
Pros: "Very nice crew"
Cons: "Departure 35 minutes late."
Cons: "I was havin a bit of a problem loading mr boarding pass when we started boarding. Instead of helping the gate attendant, whom I found fairly arrogant, told me to get out of the line and said I would be boarding last. I expressed that such instruction was nor acceptable since I had paid the priority boarding fee. When I finally uploades the boarding pass (withput their help, I was alloewd to go through only to find out that everyone was boarding a bus to take us to a remote location. So what is the point of charging priority boardong if everyone boards at the same time? If ypu are charging for something you are obligated to deliver what you charged for."
Pros: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "checking in process, Over one hour in line which. 2 people 1 regular bag $55 dollars. Pay for everything on the plane except water. Poor ventilation. Couldn;t even lay tray down without it sticking in my gut, I could go on. I fly quite a bit and this was probably the worst experience"
Pros: "everything went well from check-in to the flight crew to getting a taxi."
Cons: "Everything. The flight was cancelled by Volaris at very short notice without offering an acceptable alternative. At great additional expense, I had to book an alternative flight with a different airline. What are you going to do to compensate me?"
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Airlines flying from San Francisco to Zacatecas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Zacatecas
Masks required on board, masks provided on flights from San Francisco to Zacatecas
Social distancing seating
Middle seats unavailable to book on flights from San Francisco to Zacatecas
Testing for antibodies, testing for symptoms for flights from San Francisco to Zacatecas
Waiving of change fees. Search flexible flights from San Francisco to Zacatecas