Daily cleaning, installation of cabin HEPA filters on flights from San José to Philadelphia
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 05m.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($84) and Delta ($130), and the lowest round-trip tickets have been found on Delta ($208) and Frontier ($225).
From San José to Philadelphia, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Philadelphia back to San José , the best deals are generally found on Wednesday, with Thursday being the most expensive.
When flying out of San José you will be using San José Juan Santamaria Intl, often referred to as San José Airport. You will be landing at Philadelphia, also known as Philadelphia Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San José to Philadelphia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Philadelphia from San José is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Philadelphia with an airline and back to San José with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Philadelphia from San José up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Delayed 4 hours"
Pros: "The flight was fine."
Cons: "Racist flight attendant targeted only 3 black people on the flight for chairs, bags, etc... But the people right next to us on either side received no reprimand. Terrible exclusionary actions."
Cons: "It was a little bumpy. Probably nothing to be done about that."
Pros: "An excellent crew makes the flight so much comfy."
Cons: "Everything was fine."
Pros: "Nice crew, better planes than Spirit Airlines!!"
Cons: "Multiple delays & gate changes! Arrived 2 hours later than expected- not good for my ride home who had to wait so long!!"
Cons: "Tvs didn’t work on the 2nd flight I had to take because of the delay in Rochester- insult to injury..."
Cons: "Monitor people with more than one piece,using up the over head space"
Cons: "The flight left an hour late."
Pros: "Crew was very friendly pilots very skilled!!! Seats comfortable. Love the entertainment!!!"
Cons: "Communication re. Flight delay"
Cons: "Lack of overhead bin space, had to check my carry on and it got a little dinged up."
Pros: "Nothing really that wows me ."
Cons: "Would have been better if it was on time. Delays are expected though being on the air a lot of times."
Cons: "Checking in to the connection flight was horrible. The initial flight was delayed. Once we landed in Florida, customs was apparently backed up so far that we could not leave the plane. It ended up causing us to miss the flight. Jet Blue did provide a hotel and food voucher for the night."
Pros: "Free Wi fi availability Free drinks and snacks (full size) Snack choices Free Carry on and personal item affordable pricing Direct flights available On time departing and arrival"
Cons: "Boarding D for Row 14. Was concerned I wouldn’t have a place for carry on and be forced to check. Upgrade pricing for seating too high"
Cons: "It was delayed over an hour."
Cons: "Overweight person on my left, her arm beyond armrest hitting me in my side especially when plane shook while going through the clouds. Not a good flight at all"
Pros: "Everything including the seating, in flight service and entertainment."
Pros: "Love Jet Blue! Very efficient. Very professional. Roomy plane. Love the TV! Wish i flew with them more often."
Pros: "Loved the foot space and TV availability. Great food selection. Pleasant staff!"
Cons: "They worked slowly and caused me to miss my connecting flight. They didn’t try to help us make the connection. Awful."
Pros: "We arrived early in Philly"
Cons: "The boarding was late"
Cons: "Leaving 1 hour late"
Pros: "delay, delay,..... never got the on time"
Pros: "I enjoyed the beverage options and my neighbors"
Cons: "No complaints"
Pros: "Clean airplane and great flight attendants!!! Love the fact that it has extra room for legs which makes flying so much easier. Price per checked in bag is very reasonable and allow people to check in bags rather then carrying extra large bags on the plain as pretend carry on."
Cons: "Nice flight"
Cons: "Wheels down in philadelphia on time, but then very, very long taxi to gate. At gate, no agent to meet us for 15 or 20 minutes. Very frustrating. Half hour late despite on-time wheels on ground."
Pros: "I flew JetBlue to and from Costa Rica, which included two connecting flights. All four of my flights boarded, took off and landed on time and in at least one instance, early! The staff are always great, free drinks and snacks, plus personal entertainment for all. One of my planes was brand spanking new - it was gorgeous and oh so comfy! I hope I only have to fly JetBlue going forward!"
Pros: "Donna was truly phenomenal The captain was friendly and informative"
Pros: "The seats were very comfortable. The snacks and drinks were free and had a good variety to choose from. Watching Direct tv was an added bonus. The attendants were all very nice and efficient."
Cons: "It would have been quicker and easier to board from the back of the plane forward. No one would have to wait while people stowed their bags and the people seated would not have to suffer through being hit with bags as people struggled to get through with their luggage."
Pros: "professional and friendliness ocean the crew"
Pros: "Jetblue is very reliable, very friendly and professional crew, and the make the flight very smooth."
Cons: "Food choices are limited, but I understand it is a short flight."
Pros: "The tvs, snacks, seat space"
Cons: "Loved everything"
Pros: "Snacks, TV, wifi, leg room - what's not to like?"
Cons: "Bit of an older plane, but still pretty good considering!"
Pros: "Comfy, cheap upgrades, ammenable crew"
Cons: "Late! I know there's no control over the weather but I don't have to be happy about it."
Pros: "The ticket agent was extremely courteous and helpful. She did her best to get our party of six seats near one another. She even came and found me several minutes after I left her station to hand deliver boarding passes to me."
Cons: "The on-line checkin process was miserable. I spent over an hour and a half attempting to checkin. I received numerous "invalid document" errors. I was unable to check in all members of my party at the same time. I was unable to check in any of the minors in my party due to the fact that I could not check in more than one person at a time."
Pros: "The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all."
Cons: "The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!"
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "Flights were on time, people were friendly, snacks and drinks were FREE, TVs at every seat, comfortable seating!! What’s not to like?"
Pros: "excellent service"
Pros: "Everything was on time"
Cons: "They did have entertainment screens which was a plus. During both flights they did not work properly which was frustrating."
Cons: "My flight was delayed by more than 2hrs. We were told that it was because of the weather in Boston. However, other airlines were not delayed this much. Also, it was initially very cold on the plane, but the flight corrected that later by turning on the heat."
Pros: "THe ground crew was able to get me on an earlier flight home."
Cons: "It was late about 30 minutes. But the overall was good."
Pros: "All good"
Pros: "The flight was fast and comfortable. The crew was quick and organized. The seats were comfortable as was the foot room."
Cons: "The tvs were broken the entire flight but I had a book so I was able to read that instead. When the tvs were working the earphone jacks were so worn out my earphones barely worked. Basically old and tired."
Pros: "The overall experience was flawless. I look forward to flying again."
Cons: "Nothing. I don't have anything negative to say about the JetBlue experience."
Pros: "The flight was on time"
Cons: "too crowded"
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Pros: "this is the airline"
Pros: "Nothing three hours late I went to dc and then took the train"
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Almost 3 hours of delayed"
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Pros: "I like flying Delta. Make you feel comfortable and at ease."
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "We left early"
Pros: "Flight was safe, smooth & fast."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Cons: "On time, free upgrade."
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Pros: "Seats were comfortable"
Cons: "If flight is full all the time get a bigger plane"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "The attendants"
Cons: "The delay and no free wifi."
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Pros: "Comfortable flight. Very kind staff."
Pros: "Everything went smooth and comfortably. So that’s a good thing"
Cons: "Crying babies, but ya know, there’s not a whole lot ya can do about that"
Pros: "The crew was nice and helpful, especially when my son was feeling sick after the landing. One of the crew members immediately got up and grabbed us a ginger ale and pretzels."
Cons: "Although we landed on time there wasn’t a gate for us to pull up to. So we had to wait on the runway for an hour before being able to pull up to an available gate."
Pros: "Captain asked passengers not making close connections to allow passengers with connections to deplane first was very helpful."
Cons: "Flight left late and arrived late making my connection in Philadelphia for a flight to Budapest a very close call."
Cons: "British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE"
Pros: "Person checking tickets was good"
Cons: "Constant delays. Lots of waiting and zig zagginf around runway before taking off. Bags took forever to get out. It was a small plane and not full. No reason to wait 40 minutes for bags. Overall unenjoyable flight experience."
Pros: "I appreciated that they were interested in the general welfare of the whole craft in the midst of storms."
Cons: "The long delays, the cancellation near midnight, the long lines to what I thought was going to be some type of reimbursement for all the inconvenience at now having to find lodging for the evening, spend an entire day back at the airport, and transport myself from the NEW airport they made available for me from the original airport I had chosen. Absolutely NO compensation or reimbursement due to "weather." While I understand they can't control the weather, this is literally one of the greatest elements in their company. They should have provisions FOR it. Running out of airlines I could trust and rely on, and thought American would deliver. But No, not even this one. Extremely disappointed and staying away from AA."
Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Pros: "Excellent service gate to gate."
Pros: "Announcements clear pleasant staff decent food"
Cons: "All was well"
Cons: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."
Pros: "Reasonably comfortable seat. Nice crew"
Cons: "I had a screen with excellent selections but the audio didn’t work. They reset it twice but nothing. Started watching a movie with CC but 40 min in it ‘died’."
Cons: "Tight not comfortable"
Cons: "No airline has trans Atlantic flights without personal entertainment anymore. I expect it and am super disappointed when I don’t get my movies."
Pros: "The trip was easy and the time very good set!"
Cons: "The staff member at the gate counter in Philly was very short and rude. She asked for people volunteer to check their carry-on bags and when I took mine up she was very curt. She asked me for my seat number (I didn't hear her) and her tone got worse. A woman who did not speak English need assistance and was turned away by this person with s shrug. The Latina finally stood in the middle of the gate area asking for help from anyone who could speak English. I just spent 18 days I Madrid and never once was rejected when I asked for assistance. I was not happy with your employee and I was ashamed to hear an American treat someone that way. In the employee's defense, she was alone at the dest up until boarding time and was juggling a lot of balls without any other support. Not a good experience."
Pros: "Clean boarding area."
Cons: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."
Pros: "I had a relaxing trip everything went smooth and the crew was very nice and helpful"
Cons: "the only thing I did not like is the food choice because it seems like every airlines have the same to choices no big deal"
Pros: "Excellent service. Crew was friendly and helpful. Food was great."
Cons: "Just didn't like the movies offered, but how do you please everyone? :-)"
Pros: "The crew was friendly and helpful. Upgrade from cloth seats was nice."
Cons: "The food wasn't terribly tasty or filling. Also, it was freezing - with a blanket, sweater and scarf on."
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Cons: "Space too tight. Nothing was offered to us, not even a cup of water. Staff not friendly, mean even."
Pros: "Great service!"
Pros: "Helpful attitude of crew"
Cons: "would have liked to be able to power up digital devices."
Cons: "The touch screens were horrible and no Wi-Fi"
Cons: "Baggage took 1 hour after arrival1"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "crew is rude!"
Cons: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"
Cons: "There was no Entertainment. No Screens. Nothing. Except one small tv on the alley. I can so no entertainment for so ever"
Pros: "Kayak didn't gave single updates or reminder, not even ticket confirmation. Never buying from kayak."
Pros: "No food at all."
Pros: "On time"
Cons: "Lot of movement"
Cons: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."
Pros: "On time"
Cons: "No gluten free food available"
Cons: "Sitting on the runway after landing because the gate is occupied."
Cons: "Prices, of course. No one wants to pay the prices. My company is small and we check pricing all the time."
Cons: "To many delays"
Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Cons: "They left my bag in RDU.."
Pros: "Crew was great"
Cons: "For price paid, service and treatment not comensurate expense. Boarding system seems arbitrary to seat booked. Had window seat but middle and aisle seat boarded first...doesn't make sense."
Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."
Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Pros: "Not the most pleasant crew. Also, entertainment system has unresponsive screens. Must repeat touching until it gets your selection. Others said the same thing. Sticky system apparently. Food was surprisingly digestible."
Pros: "Quick and easy"
Pros: "Crew was nice"
Cons: "Delay due to lack of communication with Philly airport"
Cons: "Weather delay"
Pros: "Todo estubo muy bien"
Cons: "I was not satisfied with flying American Airlines I will not not be flying with them anymore in the future."
Cons: "Turbulence, not there fault"
Pros: "Crew can be nicer"
Cons: "Food and crew"
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
Pros: "I didn't die."
Cons: "Bedlam at gate. Three overwhelmed employees trying to kick people off the plane. So many seats on this plane that there's no legroom, but also it makes the plane so heavy that it can't take off safely unless conditions are ideal. THIS IS A REAL THING THAT REALLY HAPPENED. We left 2.5 hours late due to "weather" (not because there are too many goddamn seats on the plane.) Then, before landing, we were asked to stay in our seats so people who are late for connections can get off first. Seems reasonable. THEY DIDN'T HAVE A GATE FOR US WHEN WE LANDED! The captain said 20 minutes til we can get a gate, but he'll try to get it sooner. He apparently didn't succeed, because it was 45 minutes (!!) before we got to the gate! As a result, 3 hours 15 minutes late. Officially this is "due to weather." Sure."
Pros: "Staff was VERY KIND and helpfull"
Cons: "They only had ONE warm food choice (mozzarella turkey sandwich) and none Gluten Free option. When traveling in a 5hour flight at 7am you expect to at least be able to pay for a decent breakfast..... wasn’t my chance or my 3kids. Very dissapointed"
Pros: "It got me to Houston, but that’s about it"
Cons: "First we boarded and the plane was cools and i am traveling with my mom who is 76 and a little frail, we ask for a blanket and the response was there no blankets in economy, with a condescending tone. Unnecessary and mean"
Cons: "The website doesn’t specify that the last row has no recline!"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Cons: "Worst crew, bad food, small personal space. Cheapskate company."
Pros: "Crew was nice"
Cons: "I hated my seat. Last row. Seat didn’t recline. Right next to the bathroom. That should not even be a row for passengers!"
Pros: "Flight was on time. Everything went smooth for being in coach."
Pros: "Food was great."
Cons: "The WiFi was horrible. The provided movies to watch would constantly buffer."
Pros: "Nice crew"
Cons: "Hot, crowded. Wifi horrible"
Cons: "Delayed departure and several gate changes"
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Cons: "Everything good"
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
Cons: "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Cons: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
Pros: "Staff was very kind and genuine"
Cons: "the plane was absolutely freezing cold!"
Cons: "4 hour delay, no power in basic economy only power if you upgraded to economy comfort."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "It got me to my destination."
Cons: "The service, entertainment, boarding, comfort, and crew haven't changed at all ever since I've flown with united. The crew just seemed to be there to get their pay checks not serve the customers."
Cons: "Paying for baggage"
Cons: "Internet was down the whole time"
Pros: "Still stuck here"
Cons: "I hated not having access to movies on my personal device."
Pros: "Flihht was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed"
Pros: "With these short flights on small planes, the best we can ask for is an on-time departure and smooth flying - which is just what we got."
Pros: "very smooth and fast"
Cons: "some of the united employees were rude"
Pros: "That I survived."
Cons: "30 min delay because of a.c. and still was not fixed"
Pros: "Boarding on time, wi-Fi entertainment and staff were friendly"
Cons: "Nothing to suggest"
Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
Pros: "Muy buen servicio"
Pros: "Everything went smoothly and as planned"
Cons: "Missed connection due to under staff at customs (don't they know exactly how many people land at each time?) it was ridiculous, of course no help from anyone except "you can sleep on the floor if yoi want"????"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Cons: "old plane and configuration in business"
Cons: "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
Cons: "United was boarding at least TWO flights out of the same gate, at the SAME time. My luggage was delayed and the United agents in philly told me it would be in at 7 pm... It was in at 7 pm two days later. They sent it to Knoxville for some reason? Will not fly United again."
Pros: "We landed safely"
Cons: "We were delayed to depart. Not enough leg room."
Pros: "Flight was on time."
Cons: "Rude airline stewards"
Pros: "On time departure. Early arrival."
Pros: "I liked the punctuality of boarding and landing ."
Cons: "There was no air sickness bag in the seats and i had to ask one for my wife. But the crew gave me a thrash bag instead of a sickness bag."
Pros: "Crew took great care of passengers as we were delayed 2 hours on the tarmac for deicing. Not their fault but the company gave passengers a $50 certificate for our late arrival."
Pros: "On time departure and early arrival"
Cons: "$45 bag fee for checked or carry on."
Pros: "From the time I arrived to the time home was very good service, team members was excellent"
Cons: "That I had to paid for refreshment"
Pros: "Great crew"
Pros: "It was like I was driving on a highway with my windows down"
Pros: "The price was good. Can't beat that for sure. Round trip for two less than 600.00"
Cons: "The landing felt like we fell out of the sky, the crew weren't really all that friendly and I found a used tampon in my magazine holder. The drinks weren't cheap and there wasn't really any real understanding of what the safety instructor was saying."
Pros: "The attendants who operated the wheelchairs were fantastic!"
Pros: "The crew was amazing!"
Pros: "I am claustrophobic and prefer an end seat. My discomfort even prevented me from ordering drinks and food."
Cons: "Frontier cancelled return flight without telling me and refusing to do anything other than refund 75$ or give me a flight 4 days later. Frontier refused to help with hotel or other accommodations and I had to rebook flight with delta for 350$ so I could get back home. Also, the employees from Frontier were extremely rude and refused to even look at me or even answer my questions. They said flight was cancelled due to weather reasons, but American Airlines was able to get planes running on only an hour delay. And, again, I never even had the common courtesy of a call or email, or text that my flight was cancelled! I had to find out when I got to the airport,"
Pros: "US130.00 for a suitcase, a ,TV and a carry-on ls too much. I Will never travel with you agaiin.."
Cons: "The flight was delayed several hours and set me back with my plans and interfered with other reservations that I had"
Pros: "Smooth fllight"
Cons: "I purchased my flight far enough in advance because it offered the best price nonstop. When I arrived at the airport Ihad to pay $40 extra for a seat. I don' t see how that is allowed. I won't use or recommend this airline again."
Pros: "Boarding, crew, and flight all went fine, keeping in mind I willingly chose midnight and early-morning flights for my trip in order to save on short-notice booking."
Cons: "However, booking through this third-party site did not make it sufficiently clear that Frontier is a rare case of an airline that charges for "Carry-On" luggage (i.e. luggage stored in the overhead compartment), with only one's "Personal Item" (a smaller bag capable of fitting underneath the seat in front of each passenger) counting as a free carry-on bag. While it's up to the individual flyer to research airlines before purchasing a ticket, it would have been helpful to have such essential information more readily visible without the extra step."
Cons: "Flight was cancelled. Had to sleep overnight in the airport and spend more money booking a flight back home with another airline company. This caused me to miss work. I also didnt like being made aware of the additional cost of a carry-on item until after I purchased my ticket."
Pros: "Same as above."
Cons: "Same as above"
Cons: "Paying for carry-on"
Cons: "They lost my seat reservation with no explanation. I was given a choice of exit row (have to get up to access my items in flight), or the very last row. No snacks were offered. Flight attendants were a little rude informing people "I said you can't form a line [for the bathroom], I didn't say you had to sit down!". The final boarding call was made TWENTY minutes before take off, forcing me to wait in a huge line to get to my seat (during which time I could have easily used the bathroom). The plane then still left 5 minutes late."
Pros: "Because when I speak to a customer service representative he never told me that my husband had to pay for the suitcase. And I asked him several times and his answer was no and upon arriving at the aeriopuerto he was charged $ 45.00 for the suitcase of hands"
Cons: "That they always speak to me with the truth"
Pros: "Easy on easy off"
Pros: "Very professional"
Pros: "Crew was great."
Cons: "No frills all the way. You pay for everything!"
Pros: "It doesn't matter to y'all what i like. Due to a deep discount ticket, elected to fly one way back from the NBAA - National Business Aviation Association annual convention in Orlando. It was like coming from first class to third class but i knew that having flown Frontier once before rt SEA and denied the credit card i took up the offer. You people could write the reversal book a retort to Dale Carnegie, 'How to loose friends and influence people'."
Cons: "Really don't care much for your airline, never have. It starts with an attitude. Then you have the audacity to demand $25 for my standard airline roller bag. The so called food is lousy. Three crew members handled my request for more water with "did you want to recycle that"(?) sarcastic. One was a skinhead. Not only are your clothes black, it is the deepest textured black i've ever seen, right out of the Bible as defined as people of darkness, no taste either. The seat had no recline, not even the new two inches. That dinky tray table, have never seen before. What is this Spirit Airlines (never flown)? Put a handicaped person on last and have them get off the plane after everyone else has left, not the complete opposite. Actually it was all as expected. I know you people. But the pilots did a fine job. commercial pilot grs"
Pros: "It was fast paced and moved people in and out quickly."
Cons: "Some of the people were rude"
Pros: "left a couple o f minutes early and arrived early"
Pros: "Boarding was expedient no efficient and was done with all smiles. I couldn't rate food or entertsinment as I brought my own"
Cons: "Costs for carry on etc. , perhaps a frequent flyer discount or coupon incentive to compensate?"
Cons: "baggage fees"
Cons: "The plane was delayed and I was not notified by email."
Cons: "3hours delay"
Pros: "The Frontier airplane had a bear on the tail which the captain kept mentioning."
Cons: "Boarding the plane took a very long time and even caused us to leave the aiport late. For a 4hr flight the seats were very thinly padded/uncomfortable, the tray table is impossibly small, and the arm rest when folded up sticks out almost just as far when folded up compared to when it is extended out for use. Economy planes are fine for 2hr flights but any more time than that in a cramped cabin is not comfortable"
Pros: "Lure you in with cheap rates and then charge you for even a carry on and even to get a drink on a five hr flight!"
Cons: "Lure you in with cheap rates and then charge you for even a carry on and even to get a drink on a five hr flight!"
Pros: "Crew, plane comfort"
Cons: "Flight delayed for no real reason at destination (given as culprit)"
Cons: "You think you are getting a good deal until they start charging you for everything you select (ie., seats, luggage). I'll stick with the major airlines. I got a better deal on American on my flight going down to Orlando and luggage price was cheaper."
Pros: "The crew was very friendly."
Cons: "In my lifetime of flying across four continents and dozens of airlines, Frontier is by far the worst. I arrived at the airport an hour before departure. I arrived at the terminal 50 minutes+ before departure. I attempted to check in at the kiosk, but was told to go to the check-in desk. I stood in line at the the check-in desk, and arrived at the front of the line more than 40 minutes before scheduled departure, only to be told that the Frontier computer system would not allow check-in to print a boarding pass within 45 minutes of departure. This condition of service was mentioned nowhere in the materials for the flight purchase online, nor is it mentioned on the airline's website. The first notice in print anywhere is at the check-in desk, in an ad-hoc sign placed inside a plexiglass display at the check-in desk. The check-in desk workers very politely suggested I call corporate. I called corporate and got the run-around from three different Frontier employees before they hung up on me. I won't give Frontier a penny. I suggest that you don't, either."
Cons: "I didn't like the checking in process"
Cons: "All of it. They cancelled my flight. Then I rented a car and started a 13 hour drive. 2 hours in I get an email saying the flight it back on and departing in 30 minutes. Call Frontier to get refund in flight and car rental. They only refund the flight. But now I'm still driving 10 hours. This is bull shot and I should be refunded my car rental. Unacceptable."
Pros: "On time"
Cons: "No snack, no drink"
Cons: "The fact that i got sick that week and had to canncel my flight for me and my wife , and our dog had to get a spline and tumor removed , on the day of the flight going up. called yous and yous transfered me over to frontier, you gave me back a small piece of my money with a 90 day restriction , or I loose it all...so our dog is doing much better were happy for that and today i'm almost over this bug, ...I'll use you again in the future"
Cons: "I arrived at Austin airport one hour before my flight and no one was at the Frontier counter to help with a boarding pass and check my bag in. I had no choice but to miss my flight and they wouldn't give me a refund and basically told me it was my fault because I didn't arrive two hours prior to boarding? The Lady at the Delta counter told me no one had been at the Frontier counter for over an hour! So I recommend anyone spend the extra money and avoid this airline like the plague. Terrible terrible terrible!"
Pros: "we had a sudden storm which required us to hold for over an hour before landing. Crew was very professional and pilot excellent to get us down after an hour and a half delay."
Cons: "Delayed 3.5 hours for no reason."
Cons: "Flight was late. Gates were changing like musical chairs. Inaccurate information on boarding times via email."
Pros: "Nothing. It didn't experience anything. Although I did appreciate calling for and getting a refund fairly easily."
Cons: "The flight was cancelled. Originally they delayed the flight, that was okay with me. But then, an hour later, it's cancelled. I don't know what happened to whoever was supposed to come in as a replacement crew member, but I feel like there should have been better preparation for something like this (on Frontier's part and maybe even Tampa International Airport's parT)."
Pros: "Good price. The flight was on time. Excelent service"
Cons: "They don't offer anything to eat free"
Airlines flying from San José to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Philadelphia
Masks required on board, masks provided on flights from San José to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from San José to Philadelphia
Testing for antibodies, testing for symptoms for flights from San José to Philadelphia
Waiving of change fees. Search flexible flights from San José to Philadelphia