SJC - BOI
Find cheap flights from San Jose to Boise
Good to know
|August||Best time to beat the crowds with an average 22% drop in price.|
|November||Most popular time to fly with an average 27% increase in price.|
Average price round-trip
|$207||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from San Jose to Boise
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $106 or less one-way and $178 or less round-trip.
- The cheapest flight from San Jose to Boise Air Term. Gowen Fld was found 56 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be October, November and December. The cheapest month to fly is August.
- Morning departure is around 23% cheaper than an evening flight, on average*.
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Top 4 airlines serving San Jose to Boise Air Term. Gowen Fld
Scores according to KAYAK customer reviews
Pros: "crew was good. food was good"
Cons: "Everything was amazing"
Cons: "2 hour delay on take off"
Pros: "there was nothing to like. A few hours before the early morning flight Alaska cancelled the flight and rebooked us fir a flight 12 hours later. Their phone is off during the night and we had to go to the airport in the middle of the night to get a flight that would get us to our cruise on time. A"
Cons: "use something other than Alaska and it will be better"
Pros: "Nice seats. Good crew"
Cons: "Tell us it's in terminal 1. We already had to go back and forth through terminal 2 from checkin on one side, back up escalater to other side, then back to check-in side through security. I had to drag my checking bag since you have an extra small check-in size, so my roller stayed home. Then once upstairs it's 1/2 mi through the terminal back to 1. I would have picked up a bag mover if I had any idea. Since I did check-in on line, I could have gone directly in terminal 1 if I was told. I also would have missed my flight if I hadn't come early to the airport."
Pros: "Customer service and staff"
Cons: "My experience: Animal Abuse during boarding, cancellation of flights every single time I’ve booked flights, horrible mess with customer service, just don’t care about people..."
Pros: "All was good"
Pros: "Crew was amazing very friendly and polite."
Pros: "How short the trip was"
Cons: "The plane doesn't have TV's"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."
Cons: "It was good from the beginning till we get to san Jose airport We had a hard time checking our luggage because of Alaska staff and didn’t make it to our flight They made a rebooking for a one stop which is longer than what we had And when they knew that there is delay on the flight they didn’t tell us They said u gonna be there ( boise) at 10 But the flight was departure at 10:45 I have 3 kids and we was tired really hard"
Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."
Pros: "Nice crew; good entertainment"
Cons: "Very cramped seating"
Pros: "My flight was at 6:45 and so the first domestic flight out was much more crowded than I thought. People were cutting claiming they’re late. No staff other than at the entry. Voices were raised as one man refused to let two others to just cut and walk right past him."
Pros: "spactiousness. atmosphere. free carry on. Convenient snacks. Much better than United."
Cons: "no complaints."
Pros: "It was really easy to get am alternative direct flight back from San Francisco to Minneapolis."
Cons: "both legs of my trip were canceled due to lack of pilots."
Cons: "Canceled my flight day before departure. Rebooking was easy . Similar bookings . Then new flight delayed then missed connection . That lead me to be stuck in airport for almost 6 hours ."
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Great flight crew! Got exit row seating (16C) and the drinks kept coming! Friendly and personable staff!"
Cons: "Boarding can be improved... no respect for seat numbers as you can general board apparently any time. Wifi cuts out (messenging) as you are near Cabo so get your messaging done! And only a biscuit :/ Download the GoGo app before you go for entertainment!"
Cons: "When I went to check in in San Jose, they told me I was double booked on the flight to Seattle. One booking was paid for but not connected with the Reykjavik flight and the other booking was not paid for and connected to the Reykjavik flight. I spent 30 minutes at the first class check in counter of alalska air and then another 20 minutes at the gate almost missing the flight."
Cons: "Hour long wait on the tarmac at SJC was uncomfortable at best"
Pros: "Fast abs friendly, knowledgeable staff."
Pros: "Fast service, very professional and great customer service! Overall, a very pleasant flying experience."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Cons: "I needed a pillow"
Pros: "Leaving early is nice, unless you are a ticketed passenger left waving at the pilot as they back away from the gate 11 minutes early."
Cons: "This 6:00 am flight consistently leaves the gate more than 10 minutes early. The ticket counter shuts down promptly (and in some cases even earlier) 40 minutes prior to departure. If you don't have your boarding pass in hand, you are out of luck even though the ground crew is about 10 feet from you and can see you through the glass. The airport clocks at Lewiston airport are all 3 minutes slow, except for the clocks in the TSA area which are all 5 minutes fast. Reported to the airline and to the Airport manager, Robin Turner, who was extremely condescending and rude to our party, even though we were trying to pass on information that the Airline employees had complained about the issue for months."
Pros: "Great service"
Pros: "I love traveling Alaska airlines. The staff is amazing, easy loading on plane etc. My only complaint is the minuscule seats. Seriously, why so tiny?"
Cons: "Teeny tiny seats."
Cons: "Too crowded!!"
Pros: "Very on time . New airplane . Easy ride"
Pros: "Flight was ok"
Cons: "Price of $600 RT via kayak search engine was 300% more than others paid who were on trip with me. I was mortified when I find this out"
Cons: "The plane was almost 1 hour late leaving San Jose, which made me miss my flight from SJ to Petersburg,ak.So I spent the nite there at the airport in Seattle,Wa"
Pros: "Crew members, ease of boarding, Alaska App."
Cons: "Plane is small and very noisy. Hard to hear on your own device, or to take a nap etc. Small seats, tight fit - rubbing elbows with the person sitting next to you."
Pros: "Plane wasted full."
Cons: "Nothing everthing well done."
Pros: "Great staff"
Cons: "Plane was late"
Pros: "Short flight"
Cons: "Plane was super small worth the money to buy two tickets so you have room"
Pros: "short flight... only 45 minutes. Small plane but comfortable"
Cons: "It would have been nice if the email for checking in explained exactly what it meant and whether or not online check in was mandatory. As someone new to flying, it was a bit confusing."
Pros: "Overall good flight"
Pros: "This one was late due to maintenance issues, but they beat the new take off time by 30 minutes and I had plenty of time for my connector"
Cons: "Being tall it is a little uncomfortable with head room in the restroom"
Pros: "The crew was simpatic and servicing"
Cons: "The in-flight systems did not work even in the USA. Too limited offert of free entertainment when it worked"
Pros: "Skywest crew was excellent."
Pros: "The front cabin stewardess smiled s lot, you don't always see that. We actually got a snack! Some hour flights don't do that... Keep it up, it's just a nice industry standard to maintain. Good communication regarding expectations/limitations of plane/process."
Cons: "I rated seats low just because they are always hard and about 45 minutes sitting is all I can take in them. while there was an Alaska Air magazine, there was nothing else to read or watch. Could do without the five minute sales pitch for a credit card (?) during decent... I tuned her out after " we like to offer.... " So not really sure what her pitch was it was just extra noise and when I finished reading my article I noticed she was STILL talking! Poor girl... Don't make her do that!"
Pros: "Great flight attendants! I traveled with a 1yr old and a 5 yr old both boys and our flight was 5 hrs. My son had to use the bathroom quite a few times and my 1 yr old was asleep the attendants helped my son walk to the bath and walked him back to his seat! I'm thankful they could help because moving through the seats just seemed impossible with my sleeping toddler!"
Pros: "The great wheel chair services they provided for me both ways made easy and relax for me to travel without any stress. Thank you all for the wonderful services!"
Pros: "Same as above."
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Pros: "Crew was great very clean and comfortable plane"
Cons: "Food was very inapropriate for the hr"
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Pros: "Super comfortable and inflight entertainment was amazing"
Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"
Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Pros: "Handing by any cap was great to get us on the plane on time."
Cons: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Cons: "Great flight"
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Cons: "I wanted an aisle seat."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Pros: "Crew was great"
Pros: "New plane with good features. I was very comfortable."
Pros: "Inflight entertainment was the best I’ve seen in coach. Free games, movies, moving map, etc."
Cons: "The seating is too cramped. It has just gone past what is reasonable. Seems too tight on both the knees and elbow room."
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"
Pros: "Flight management and service is better relatively"
Cons: "Gate agents are useless"
Pros: "Flights were on time and friendly attendants!"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Pros: "The crew was very cheerful"
Cons: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "Delay over one hour."
Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Courtesy seating"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Pros: "Very Comfy plane."
Cons: "Sold us a flight with unassigned seats"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "New and improved food options!"
Cons: "Boarding took more time than usual. They were able to accommodate less carry on baggage."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "horrible boarding management in SJC."
Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Pros: "Pleasant flight overall. All else normal."
Cons: "Nothing negative stands out"
Pros: "Each leg of my flight from San Jose to Anchorage was met with helpful staff and courtesy beyond the price of my ticket."
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "SJC is a very convenient airport. No lines whatsoever."
Cons: "My car seat was checked, but I never knew that I was supposed to claim it on oversize upon arrival. This caused me an involuntary delay."
Cons: "Smallest plane ever. Absolutely no leg room or overhead space."
Pros: "The flight back to Columbus made up for the flight from CLT to SJC."
Cons: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."
Pros: "Flight attends are very friendly."
Cons: "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
Pros: "Great flight"
Cons: "Running out of bin space by Group 3 is just wrong."
Pros: "It didn’t happen"
Cons: "It didn’t happen"
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Cons: "The crew, the whole experience,"
Pros: "Easy check in and boarding"
Cons: "Flight was delayed 45 minutes while sitting on runway"
Pros: "delivered as expected"
Cons: "drink cart earlier and more often"
Pros: "Friendly crews"
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Pros: "I was upgraded and dinner was delicious."
Pros: "Friendliness of crew"
Cons: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"
Pros: "The flight was as advertised. Nothing particularly special other than reliable which was just fine with us."
Pros: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."
Pros: "British Airways I feel did everything to make it as best as possible."
Cons: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."
Pros: "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
Cons: "The usual. More legroom would be good. That's about it."
Pros: "Everything was on point"
Pros: "Early departure and arrival. Great flight and crew on a full flight."
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Pros: "Entertainment was available in front of us on a screen versus an onboard app, which was much appreciated."
Cons: "Oh man, I have so many things I need to say. I tried giving AA a chance, but compared to when I flew on WestJest two months prior for almost the exact same trip (I flew to San Francisco versus San Jose that time), WestJet was by far more superior in terms of customer service, boarding organization, and friendliness. First of all, what bugged me profusely was the lack of seat selection and the crazy pricing for certain seats. On WestJet, the emergency exit seats were available without any additional cost, yet AA was charging $66 USD to sit there. Furthermore, seats closer to Business class also carried a charge of $25 (or something like that) - ONLY because you get to board sooner. I would understand if there was extra legroom involved, but really, it's just a matter of sitting and getting off before anyone else. If anything, those seats should be given to passengers who have tight connecting flights and need to get off asap. even in those cases, you shouldn't be charging someone almost $30 just so they can make it to their next flight that YOUR company arranged within such a short time frame. But the most annoying thing about my trip with AA was the fact that I had to take out all of my belongings from my carry-on and carry them in my arms because there was no room left in the overhead compartments. Excuse me?? How is there not enough room? So I had to walk with my laptop, my iPad, my Beats headphones, my laptop and iPad charger, amongst other things, in my hands to the aircraft. Thank goodness I found a plastic bag, because otherwise I probably would have lost something expensive on that plane. Furthermore, as I walked to my seat, there was most definitely places that I could have stowed my carry-on luggage in the overhead compartments. You shouldn't let people put things like purses and bags of food in the overhead, when those can be stowed underneath the seats in front."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Pros: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Pros: "Ease of boarding and on time flights"
Cons: "Leg room and entertainment"
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Pros: "The entertainment"
Cons: "There was nowhere to stow my purse and things i wanted to use during flight near me, my luggage got lost"
Cons: "No pre boarding for family with kids"
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Cons: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."
Pros: "Legroom was decent and the flight was fairly empty. So lot of space."
Cons: "No vegetarian food though it was mentioned earlier."
Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Pros: "We had a very pleasant staff!"
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
Cons: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "The air hostess gave me extra pretzels"
Pros: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Cons: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."
Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."
Cons: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."
Cons: "Looks ghetto and no wifi"
Pros: "Water and sodas"
Cons: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."
Pros: "efficient, courteous staff"
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Cons: "The delay my fly canceling poor communication I miss my dates etc"
Pros: "Good pilots"
Cons: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
Pros: "Crew was accommodating"
Cons: "They has us deplane twice. Flight was delayed 2 hours. Need to upgrade plane equipment"
Cons: "The seats are getting smaller and the leg space is nonexistent."
Cons: "No communication with airlines as far as flight information. The airlines sent me gate change which was incorrect and almost missed my flight"
Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."
Pros: "Flight attendants were awesome. Understanding and kind."
Cons: "Small seats"
Pros: "Half the flight booked, they let us switch to better seats!"
Pros: "Friendly staff"
Cons: "I wasn't allowed to have carry on luggage"
Pros: "Chicken wrap was very tasty. Very attentive flight crew."
Pros: "The free in-flight entertainment was great. I appreciate it being free as it makes up for some of the other issues of not being able to sit next to fellow travelers on the low-fare"
Cons: "Our flight was cancelled just as we were leaving for the airport. We had to rebook on another flight which then was delayed 4 hours. Since this was a much longer than we were planning on being at the airport, we had to eat at the airport while waiting for our flights. It was expensive and not good. Then our connection was literally 20 minutes. Very tight."
Cons: "No issues"
Cons: "Wi-Fi charge sucks and leg room"
Pros: "Short flight"
Cons: "Chilly in the cabin"
Pros: "the large Wide body plan"
Pros: "Had no food so don't know. Entertainment system was available, but did not use it."
Cons: "Would have been nice if I could turn it off the entertainment system."
Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"
Pros: "The crew was very nice and helpful. They saw I am a large person using a crutch for my foot and upgraded me to business economy with an empty seat next to me. The plane was only about half full, so this was easy for them."
Cons: "The in-flight entertainment had an annoying habit of pausing frequently to buffer the movie. I tried to pause it purposely to gain buffer, but to no avail. Because of this, I was unable to watch the entire film. I chose the length to be well below the flight time, so the lack of closure was annoying. There are not enough chocolate choices in the snack menu."
Pros: "It was good overall"
Pros: "Very helpful wheelchair boarding -- very fendly and professional ticket counter/check-in personnel"
Cons: "Very cramped seating"
Pros: "Staff nice and seat was comfortable."
Cons: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."
Pros: "Leg room & comfortable seating. Staff were nice & helpful"
Cons: "They should serve sufficient quantity of snacks in long journey"
Pros: "Not a thing."
Cons: "Ended up missing our connector flight into Boise. They gave us a food voucher and a hotel room. Very pissed off! Made me miss a full day of work on Monday the 23rd."
Pros: "After I boarded the plane I discovered my seat had been assigned to another passenger as well as myself! A bit unnerving but nicely solved by an upgrade to business class!"
Pros: "See above."
Cons: "Couldn't cancel or change flight. Website makes it difficult."
Pros: "Flight attendants sence of humor when we finally landed at the right airport."
Cons: "Landing at the wrong airport."
Pros: "Nice people."
Cons: "No entertainment. The snacks tasted old and I wasn't even sure what some of the things in the mix were. The flight seemed really long."
Pros: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Cons: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."
Pros: "All went smoothly this trip"
Cons: "The ability to standby for earlier flights with no added fee"
Cons: "It was the most uncomfortable seats and the plane was delayed. My luggage was also damaged."
Cons: "I am Asian who was not allowed using restroom located in the front of airplane close to the 1st class cabin, but people sit next to me can. I feel insulted."
Pros: "The crew was awsome"
Cons: "my first flight was delayed so when I landed I had to run to the terminal to see if I can Catch my second flight I was worried my whole flight because I thought that I was going to miss the second flight and that my vacation was going to be delayed. Luckily they had not taken off and I think that they waited for us thank God and the crew"
Pros: "The seats were very comfortable. I was in the last row and was lulled to sleep by the engines."
Cons: "I had to check my second bag because they had no room for it in the bins. It turned out to be a blessing in disguise because I got to take it for no charge, and didn't have to lug it through the sirport."
Pros: "Nice flight, not packed"
Cons: "The delay at the end of a long day kicked our butts. United's communication via boarding agents, the United App, etc was terribly delayed and unacceptable. Not having pilots in place to fly the plane was unacceptable. We will find an alternate airline in the future if possible."
Pros: "Crew was nice and overall flight was good"
Cons: "Flight was delayed by about the same length of time the flight itself took"
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "Flight in general was very good"
Cons: "No leg room. Seats are crammed in so close there's virtually no room to move, very uncomfortable"
Pros: "Best, smoothest landing ever! The captain was great."
Cons: "The two squalling children two rows back. They were obviously upset and the parents were apparently newbies to traveling with infants and toddlers. The parents were almost as annoying as the children. That's just the way it goes while traveling. c'est la vie"
Pros: "The service"
Cons: "The they need more people espeak spanish"
Cons: "Flight attendants were very unpleasant, when they were handing out the little snacks bags the guy threw mine into my seat instead of handing them over to me. Also the plane was filthy and there were dirty Q-tips in the seat back pocket in front of me that I had to look at the whole time"
Pros: "Slight delay but good communication."
Cons: "Spicy snack. Same snack on all 4 legs of our trip"
Pros: "helpful people working for United"
Cons: "Information about seating for people with disabilities was not readily available. I purchased extra room seating then found out my co-passenger was entitled to it without extra charge. United refunded fees."
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Pros: "Sitting in first class made the trip a breeze. The seats were extremely comfortable and the snacks were great!"
Cons: "I had an infant with me and mind you he's an amazing traveler but I still seemed to get dirty looks from the flight attendants. The wifi wasn't working and they had to reset everything."
Cons: "I did not fly on the flight I booked."
Pros: "Nothing good to comment."
Cons: "It was 4.5 hr delay due to late inbound crew. Once boarded we still waited 30 min waiting on more crew to board. Particles fell on my head during flight. Landing was hard and scary. Horrible experience."