Cons: "When boarding was delayed due to extra security (drug sniffing dogs) it would have been appropriate to make announcements for passengers needing to board immediately, allowed to identify and moved to the head of the line. We were there an hour and a half early with no luggage to check and we missed our flight by minutes. We actually saw our plane with the doors closed. Frustrating!"
Cons: "The gate agent doing the boarding process was just rude and seemed to enjoy every time she got to tell the crowd anything they weren’t going to like."
Pros: "The crew staff was nice"
Cons: "First off they were late then when it's time to board they change the gate on us and we had to go across the airport to get to the next gate. Then flight was fine when we landed the flight was smooth. Then we had to wait for another 30 minutes to actually get off the airplane. Not happy at all."
Pros: "Yes"
Cons: "Everything was great WiFi didn’t work but I don’t care, just letting you know"
Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."
Cons: "Boarding was difficult. Had to rush, too long of wait at check in"
Pros: "The crew was so darn efficient and the pilot was so funny over the speaker! Thank you Alaska for slaying this flight"
Cons: "Airplane was dirty upon boarding - food and miscellaneous remnants on the seats and floor, used trash bag in the seat back in front of me"
Cons: "I’ve was falling from the vent above my seat and into my hair and onto my lap... I called the flight attendent over to ask if it would stop and she told me it would not stop, it happens to any window seat because of the vent... I’ve flown a lot and NEVER had ice fall out of the vents repeatedly. Her response to my question was rude and she made me feel stupid for asking about the problem in the first place. The people around be we’re even shocked by her stern and rude response."
Pros: "The staff at the gate and the flights were awesome. It was my first experience on Alaska and I will definitely be ok again."
Cons: "Can't think of anything."
Pros: "NA"
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Pros: "Handing by any cap was great to get us on the plane on time."
Cons: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Cons: "Smallest plane ever. Absolutely no leg room or overhead space."
Pros: "The flight back to Columbus made up for the flight from CLT to SJC."
Cons: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."
Cons: "Running out of bin space by Group 3 is just wrong."
Pros: "Comfortable flight and was able to get a couple hours of sleep in."
Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Cons: "Baggage claim took over an hour. Wasted so much time."
Cons: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Pros: "The flight itself was fine."
Cons: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."
Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
Cons: "More food options would have been great. I asked for the everything bun burger but didn’t get it brought to me."
Pros: "I liked the service of the flight attendants and the crew."
Cons: "The wifi partially worked but I was trying to download songs onto my device and the wifi didn’t let me download anything."
Pros: "The crew was excellent; courteous and professional."
Cons: "More room for overhead bags so checking carry-on isn’t necessary"
Pros: "Good pilots"
Cons: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
Cons: "Stop pretending I can take a carry on. I'm boarding last, and guaranteed I'm going to have to check my carry-on."
Pros: "Crew was nice, attentive, courteous and professional. We arrived on time, landing was fought (night landing) and all of our luggage arrived with us."
Cons: "Airlines are nickel and dimeing the customers. Everything is being charged and many times you find out the hard way. I will avoid United due to their charging procedures and rigidity in their application of their billing."
Cons: "The seats are getting smaller and the leg space is nonexistent."
Pros: "Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free."
Cons: "Can't really think of anything. It was a good flight."
Cons: "Delayed flight caused missed connection. Auto booked on late flight next day and had to change airlines to get better times. Voucher given for hotel off airport and shuttle never arrived and had to take Uber. Hotel very low quality."
Pros: "Boarding went smoothly and there was overhead space for my big backpack. Attendants were nice."
Cons: "We received drinks twice but never got snacks. A bit of food during a long early morning flight like this would have been very welcome."
Well they first cancelled my flight due to weather which is understandable… but then rebooked flight in reverse .. I caught it and had it taken care of but then they changed it to fly in at 11pm Saturday returning Sunday Morning at 6 am to fly out instead of Monday like promised … so I had to pay another flight just to get home … also told me it would be 72hrs to a week to figure things out … I don’t plan on using Spirit ever again.. I have another booked and trying to figure out how to change it and go with another airline
Online check-in was annoying and possibly ON PURPOSE CONFUSING. Had to read and reread the fine print and look around to confirm that I don’t have to buy a seat. The seating nap showed no no-fee seats availability. When I still declined to buy, and after an effort, found the “continue without buying, sit me anywhere, even separated from my group,” we were auto-assigned good seats - 9 D&E - together. Prior to the flight, a week earlier, I was informed that our flight schedule Changed. We didn’t mind at all that the outgoing flight was changed to a later flight - insead of 6:15 am, 8:45 am- we were happy with this change. However, canceling our 7:15 pm return flight and offering a 6:15 am flight instead, was impossible for us to accept. We already had horseback riding tour booked. We ended up canceling this segment, and buying a one way flight with southwest. It cost us more than three times the cost. Not at all happy.
No option for not ordering any food, seat were a little in comfortable, over all flight was quick and on time, even on my flight out the plane was an hr late arriving but it hardly affected my fight at all B+
Pros: "The price the plane clean crew was very helpful personnel at check in helpful"
Cons: "Confusing instructions in kiosk on what is baggage"
Cons: "Thought the plane was going to crash 5 times in the 2hr flight. Terrible pilot, horrible service."
Pros: "The price and the flight attendants were awesome despite the snow."
Pros: "Great flight, before timing it landed, and got luggage in right timing"
Pros: "One of the flight crew was nice. No delays, smooth take off and landing."
Cons: "I am 6’3 and seat were so close I could not seat straight. My rear end literally started hurting after 20 min. No cushion what so ever"
Pros: "Price was great! Love that they changed their luggage policy and you can now have one small bag for free."
Cons: "Flight was delayed 40 minutes from BOS to ACY and 20 min from ACY to BOS. Not worth buying food on board for short flights..too expensive."
Pros: "The travel time from BW to BOs was a lot shorter then what it said in the ticket so it was a good surprise"