Had to pay for bags
Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat.
The crew was amazingly helpful!
Letting passengers bring 3 carry on bags crowding me on a middle seat for over 12 hours
Food was quite good and there were plenty of TV and movie options to choose from. Little perks like warm washcloths before meals and a packet with slippers, an eye mask and a a toothbrush were a nice touch for an economy seat. Staff had a very helpful attitude.
Nice movie selection of movies.
Priority to Business is announced but there is no separation with economy and they start loading passengers up right away.
Food was good, people were nice, plenty of space to stretch
Airline provided wheelchair for my injured friend and priority boarding
airline lost my friend's luggage and is only offering $15 per kg for the lost items
The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.
worst food, service and we also didn't received our bags
The crew was good.
My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.
Liked the food and crew members.
The most ucomfortable seats I have ever travelled. I had a 13 hour trip which made it even more worse. Small leg room and bad back and bottom support. Would avoid if possible
|Flights Arrive in||Chongqing|
|Flights Depart from||San Jose|
|Airlines||Delta, Hainan Airlines, China Southern|
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