Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 20% drop in price.|
|December||Most popular time to fly with an average 30% increase in price.|
Average price round-trip
|$337||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Canada has restricted the entry of most foreign nationals even if they have a valid visitor visa or electronic travel authorization (eTA) until further notice. Travelers are subject to a 14-day mandatory quarantine, provide contact information, monitored themselves for symptoms and check-in within 48 hours of arrival through the ArriveCAN app Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 28m.
In the past 3 days, the cheapest round-trip tickets were found on Air Canada ($231) and WestJet ($310)
From San Jose to Edmonton, Thursday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Edmonton back to San Jose , the best deals are generally found on Thursday, with Monday being the most expensive.
When flying out of San Jose you will be using San Jose, often referred to as San Jose Airport. You will be landing at Edmonton, also known as Edmonton Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Jose to Edmonton.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Edmonton from San Jose is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Edmonton with an airline and back to San Jose with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Edmonton from San Jose up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Cons: "Great flight"
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Pros: "New plane with good features. I was very comfortable."
Pros: "The seats are probably the most comfy of all the flights I’ve taken. All the crew was super nice."
Cons: "On my delta app it said we’d have the TVs again but we didn’t have any this time."
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "Tried the free WiFi and movies"
Pros: "comfortable seats enough overhead bin space."
Pros: "Got me to my destination, just not comfortably"
Cons: "Seating is ridiculously cramped and overhead storage is small"
Cons: "price could be cheaper"
Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Pros: "The crew was super friendly and shout out to Brady, he really helped me out of a TIGHT situation :-)"
Cons: "Felt bad for the crew being under pressure as they got off a flight and had to rush to ours....."
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Crew was nice, the snack was pretty good. Good air conditioning."
Cons: "Didn’t turn off overhead light. It’s usually off most of the flight."
Pros: "No food, no entertainment but the crew were nice and the process was painless. Recommended"
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Cons: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"
Pros: "Flight management and service is better relatively"
Cons: "Gate agents are useless"
Pros: "Flights were on time and friendly attendants!"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "Delay over one hour."
Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."
Pros: "Wifi for entertainment worked well"
Cons: "No longer have entertainment on back of seats"
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Courtesy seating"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Cons: "Sold us a flight with unassigned seats"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "New and improved food options!"
Cons: "Boarding took more time than usual. They were able to accommodate less carry on baggage."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Pros: "I rated entertainment as 1* as there is no N/A option. Flight was very pleasant."
Pros: "Flight crew was very personable; cheerful and courteous."
Cons: "horrible boarding management in SJC."
Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"
Pros: "Staff were very friendly and efficient, no issues with boarding or in flight."
Cons: "Flight was delayed but we were notified ahead of time so wasn't a problem."
Pros: "very nice."
Pros: "I’m very good"
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "The staff were nice enough on the plane"
Cons: "They said we were pre boarding so we went and stood in line with our 2 year old. Finally after 15 minutes they actually started letting the line through when they could have just waited 15 minutes to even announce the pre-boarding line. Then we boarded the plane and it was late and another 30 minutes waiting to fly. There was no TVs.. and whatever, we brought our iPad We got to Edmonton and our car seat was quite damaged. West jet couldn’t give us anywhere near the car seat we have and not one that fits in my car."
Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"
Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."
Pros: "Most things"
Pros: "The staff was nice, they were very professional, efficient, and friendly, The seats were comfortable the plane was clean."
Cons: "Some of the announcements were a bit fuzzy."
Pros: "Friendly staff"
Cons: "All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable."
Cons: "How there was no boarding call and we missed our flight."
Pros: "Airport Terminal waiting area was nice."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "Seat space was too tight"
Cons: "Good Choice of movies to watch on my tablet, but sound was really bad, worse than when i play my music from my tablet on the same earphones"
Pros: "The snacks were good"
Cons: "They lost my checked sleeping bag which forced me to buy another one before my backpacking trip. They refused to refund me for it costing me an extra few hundred dollars to replace it. To include I paid an extra eighty dollars for my trip because apparently I requested window seats which I wasn't provided for my return flight home! Be prepared to lose your luggage and don't expect a refund!"
Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."
Cons: "The long delay, 2 kids crying continuous, no place to smoke, no one explained to me that I had to pick up my luggage in Toronto! So now my suitcase is delayed! I was told that it would go straight through to destination. I will never use Delta again! And I will not fly through Detroit or Toronto again!!!"
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "Flights were on time"
Cons: "Bad landings"
Pros: "Cabin crew was excellent, very professional, friendly, and helpful. The flight itself was smooth, and on time."
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."
Cons: "Great flight"
Pros: "Pleasant crew. Flight left & arrived on time."
Pros: "Food, attendants, comfort, entertainment"
Cons: "Manual boarding and missing one of my luggage"
Cons: "Flight delayed, crew didn't remove garbage before landing."
Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."
Pros: "Constant thanks from crew for the passenger patience with delays due to flight crew, and then weather delays - 2 hrs total Liked the captain came out to speak, clearly I might add, to explain the weather delays and provide updates..."
Cons: "Can't complain about what was beyond my control, but flight crew needing to come from another flight and then the other side of the airport to set up, resulting in hour delay - seems like alternative should have been available or system needs a process review to improve efficiency"
Pros: "We were delayed while in the plane. The steward decided to give drinks and snacks on the house which in the end lightened the atmosphere. It did make it late for the Oilers play-off game which was likely very important to many of the business men on the flight."
Cons: "Could not figure out how to get their entertainment app to work."
Cons: "cabin was too hot"
Cons: "Delayed 8 hours."
Pros: "We were given seats in the Plus section on the short leg to Calgary."
Cons: "The plane was about 1.5 hours late arriving. A person was sick or drunk and had to deplane. It took over an hour to find his luggage and reload all the luggage. We missed our connecting flight to Calgary as a result and had to stay overnight in a hotel in Edmonton."
Pros: "Friendly staff at check-in and on flight. It had arrived early and so we were boarded early and left."
Cons: "Our flight heading to PSP was a different story. We were 2 1/2 hours late getting away, including the necessary deicing."
Pros: "Boarding was very smooth,the crew was excellent, and a very smooth flight."
Cons: "we sat in row 17 which was the last row to be served refreshments, when they finally got to us there were no sandwiches left and very little else to purchase."
Cons: "Seats are tooo small. Plane too warm and air nozzle pressure too weak. Shape of window made seat even more narrow. Wow!"
Pros: "It's a short flight. Crew was good."
Pros: "Liked the price and small airport in Abbotsford. No complaints."
Pros: "The staff and the friendly service."
Cons: "It would be better to know beforehand what kind of entertainment we can expect, whether it is by WestJet app, or small TV screen. That way you can plan ahead what you need on the plane."
Pros: "I like direct flights. The foot room is quite adequate for normal sized people like ourselves. Staff were very friendly. Check in is fast through self serve when a person travels with carry-on luggage only."
Cons: "Our seat choices were extremely limited because we used self check-in and wanted adjacent seats. We were seated at the back of the plane for both flights even though the planes were only 65% or so full. Negotiating the aisles to the back of the plane is difficult for a 94 year old even if not handicapped or using ambulatory assistance. We only had carry-on luggage and did not wish to stand in line for a ticket agent. We felt slighted that young able-bodied single persons had closer seating. If we need to lie and say an elderly person is not ambulatory just to be given fair treatment, please indicate this in booking instructions."
Cons: "Reservation went smoothly as dealt directly with WestJet to book flight. Staff all very friendly and helpful. I do find the food is less than desirable for snacks. Could there not be some recycling on all the waste generated on a flight?"
Cons: "The lady, Serena, constantly pumped my shoulder which I recently had surgery on. Every time she walked by I would move over, squishing the person beside me, so she wouldn't hit me but yet she went out of her way to and even hit my chair several times. She was also extremely rude, I asked for water and she told me no she also wouldn't take my garbage when she had the garbage bag in her hand. I highly recommend not taking west jet."
Cons: "Delays and missed connections."
Pros: "Staff friendly, flight on time"
Cons: "in flight service consisted of crackers and water. No entertainment other than westjet magazine."
Pros: "To seats on the 767 are comfortable and more spacious than the 757."
Cons: "Flight was delayed due to mechanical issues. New plane was sorted, flight left 5 hours late."
Pros: "free wine row to myself"
Pros: "The speed"
Cons: "Small seats"
Pros: "Great customer service Good snacks Excellent flight - no turbulence"
Cons: "No WestJet Connect Seats were a little squished with no ability to lift the armrest"
Cons: "Air Canada needs to step up their game and get better in seat technology."
Cons: "Over 11/2 hour late with no explanation."
Cons: "Entertainment system kept kicking out & had to start over. Gave up"
Pros: "The extra leg room that you have to pay for."
Cons: "Insufficient padding in the “premium” seats. No decent meal selections. The wrap that I had was primarily a tasteless piece of flat bread."
Pros: "Boarding easy & fast"
Cons: "Plane lat, extremely hot, & only 1 explanation with no updates"
Pros: "I liked that they didn't make a fuss when boarding that I wasn't in the section but needed to board earlier due to a knee injury."
Cons: "That they didn't really stop long enough for me to ask for a snack. They asked the other side but as I was on the window seat, I couldn't seem to get their attention."
Cons: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Pros: "The service"
Cons: "Nothing so far, thanks."
Cons: "Very long delay not fair to passengers"
Cons: "Delayed flight"
Cons: "Our flight got cancelled in toronto Lester B Pearson Airport due to a snow storm and we were stuck in the airport for almost 24 hours and we werent even offered a hotel for the night. So we decided to book a hotel for the night through Kayak and paid over $200. Went to the hotel and were told there were no more rooms available until the next day. We called kayak customer support and they wouldn't refund our money!! Horrible experience never again! Never flying Air Canada again !!"
Pros: "Food was great"
Pros: "Got there with minimal delays"
Cons: "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"
Pros: "on time"
Cons: "No video screens for entertainment. If you want to use in flight entertainment, you need to download the Air Canada app prior to boarding."
Pros: "Buying wine was a good idea. It's a good cure for frustrations."
Cons: "I had trouble checking in online AND printing boarding pass at kiosk. Plane left 45 minutes late. Boarding was chaotic. Headphones did not work with entertainment system. Drink order was incorrect... I just had to pretend I was on crappy public transport for two hours for a one hour journey. I laughed out loud when they announced on flight that Air Canada was voted best North American airline. Riiiiight."
Cons: "Poor snack options"
Cons: "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("
Cons: "Late leaving. Plane packed full. Cramped seating, overhead bins full. Carry on baggage seems unregulated. Air Canada does little to make flying pleasant. Cramped seating getting worse and worse. If you are tall, be prepared to suffer."
Cons: "I found the crew members more involved in there own personal conversations rather than the guests.... Trying to get there attention was virtually impossible...."
Cons: "Too hot and cramped"
Pros: "The service was fantastic flying over night is never fun but the staff made the plane very comfortable"
Cons: "The plane was very cold"
Pros: "Food was actually pretty decent tasting and priced."
Cons: "One of the female flight attendants was quite mean and just had a poor attitude. Glares, muttering under her breath at passengers etc. Overhead storage is just a nightmare! Always filled to the brim. I've heard flight attendants bashing passengers about it openly. Maybe if you didn't charge $25 per bag per leg people wouldn't do this. Something reasonable like 5-10$ would help this problem HUGE."
Cons: "So uncomfortable"
Pros: "Onboard service staff were very good."
Cons: "Flight was one and a half hours late leaving."
Pros: "Crew was friendly and courteous."
Cons: "Flight delayed as usual (for Air Canada)"
Pros: "Leg room on a wide bodied airplane and movie equipment working well. Stewards were by more than once offering food or refreshment."
Pros: "Good on flight entertainment. On this flight we had a good crew and good staff. However it has been mixed in the past with air canada"
Cons: "No food or snack. Only drinks or food for purchase."
Pros: "Tv screens were bigger and alot more newer than west jets."
Cons: "I always flew with west jet and herd people say good things about air canada. So I decided to try them out. I had a 4 hour flight and I did not like the seats.. they were not comfortable at all.. the padding felt very thin and could feel the plastic she'll of the seat.. it wasn't just that plane.. i had a return flight with 1 lay over. I would go back to flying west jet. They had the same size planes and way more comfortable seats."
Cons: "They should have checked the plane before boarding. When the plane was ready to take off they discovered an issue with the lavatory. we had to sit in the plane for more than an hour to get this fixed."
Cons: "Six hours stuck at an airport with no where to get decent food and ended up sleeping on the floor. There should not be a stop to flights at night time."
Pros: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Cons: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Pros: "On time/boarding by zone prevents unnecessary gathering at the boarding area."
Cons: "Air Canada Boarding agent was rude when I inquired about taking an earlier flight. Her reply was, "The boarding for this earlier flight has now closed- even if I were able to get you on, you would be paying a change fee". I'm tired of the attitude of many of the Air Canada boarding agents."
Pros: "Staff was at least friendly"
Cons: "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."
Pros: "Seat was broken, you can not recline seat. Flight was full, I was told so you have to sit on same seat. Secondly, there was one kid who keep crying yelling like hell, big time headache. It was about 6 early morning flight came at airport by 3:00am thought will sleep on air. On boarding, only drinks was offered, not even cookies or snacks there."
Cons: "Broken Seat No cookies or nuts, only drinks For kids or infants- airline should give them last seats or offers Air buds."
Cons: "No cookies or pretzels."
Cons: "Flight attendant was awful My seat assignment was the same seat designated to crew and my flight attendant treated badly inspite of the error"
Pros: "Crew members were very helpful and friendly."
Cons: "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."
Cons: "Air Canada has the worst customer service. Hate flying with them"
Pros: "Plenty of leg room"
Pros: "The crew was good"
Cons: "The flight was delayed several times, and then they lost my baggage, when I landed in Chicago, no bag. A person from United Airlines called me at 7:00 AM the next morning and said that they had my bag. He directed it to GRB that day. Thanks to him I got my bag back!"
Cons: "They lost my bag which was full of important clothing I needed for interviews this week."
Pros: "Liked the smile in the faces of the crew as they served the snacks"
Cons: "The flight was delayed for more than an hour"
Cons: "My biggest complaint regarding air Canada is the poor service and indifference typically exhibited by their service staff."
Cons: "It wascancelled and rebooked for next day. Then the person whi gave me the ticket told me no hotel booked other one told me just take a blanket and sleep in the airport!!!!!! Is that a joke!!!!"
Pros: "Linda the Air Canada check in Agent at the Priority desk in Calgary was the best Check in Agent I have ever dealt with in over 20 years of business travel. I was with my family and she even made a special effort with my two Granddaughters that they are still talking about today. She is the reason Air Canada still has ALL of my business every year"
Cons: "Air Canada as well as WestJet charge exuberant amounts for local flights. They offer services and leg room of a budget airline while charging prices at the top range of a regular airline. Lack of proper competition in Canada allows Air Canada and WestJet to charge whatever they want since there are no other real options"
Cons: "Fast boarding"
Pros: "Everyone was very friendly. I liked the spaciousness of the seats. I did not feel like I was sitting on the person beside me we were both comfortable"
Cons: "Constant back and forth of the carts. The smell of the food while the cart is parked beside you is rough to if you are not feeling well. Felt like too much selling going on. I don't' need to be asked so many times about food and drink."
Pros: "The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride. Small plane size did allow for quick retrieval of bags at final destination."
Cons: "Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer."
Cons: "More food options would have been great. I asked for the everything bun burger but didn’t get it brought to me."
Pros: "I liked the service of the flight attendants and the crew."
Cons: "The wifi partially worked but I was trying to download songs onto my device and the wifi didn’t let me download anything."
Pros: "The crew was excellent; courteous and professional."
Cons: "More room for overhead bags so checking carry-on isn’t necessary"
Pros: "Good pilots"
Cons: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
Cons: "Stop pretending I can take a carry on. I'm boarding last, and guaranteed I'm going to have to check my carry-on."
Cons: "The seats are getting smaller and the leg space is nonexistent."
Pros: "Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free."
Cons: "Can't really think of anything. It was a good flight."
Cons: "Got to Edmonton way late after a lot of flight changes and rederecting due to missed connection in Huston"
Pros: "Flight crew was very nice Seats were comfortable"
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Cons: "Delayed flight caused missed connection. Auto booked on late flight next day and had to change airlines to get better times. Voucher given for hotel off airport and shuttle never arrived and had to take Uber. Hotel very low quality."
Pros: "Boarding went smoothly and there was overhead space for my big backpack. Attendants were nice."
Cons: "We received drinks twice but never got snacks. A bit of food during a long early morning flight like this would have been very welcome."
Pros: "Awesome Plane and flight"
Pros: "Good flight"
Cons: "The restroom on the plane was not clean. The WiFi wasn’t working but we were still able to watch in flight United tv with the app."
Pros: "Cost On time"
Cons: "Seats in the last row."
Pros: "Efficient boarding, early departure. Early arrival"
Cons: "Spotty internet, somewhat limited entertainment."
Pros: "Fast boarding"
Cons: "Plane was a little drafty."
Pros: "On Time"
Cons: "Dear United crew, there are definitely a bunch of great people amongst you. Can you please tell your fellow colleagues to start treating passengers as customers ... no need to leave your good spirits at home, just bring it on the plane ... starting with a smile! And yes, in seat power was not working. PS I wonder who decided on the power outlet placement ... 1.5M flying miles on United."
Pros: "Service was terrific."
Pros: "on time, got the seat I wanted"
Cons: "steward was somewhat aggressive, but was responsive one on one. Focus on size of carry on baggage was anxiety producing."
Pros: "Plane was a lot cleaner than I’ve been accustomed to. Boarding was great."
Cons: "I want real food on 4 hour flights where there’s only 1 hour between connections. Starving from 4am pacific to 5pm eastern time is not good for my blood glucose levels. Salt and gluten laden over priced snacks are not good enough"
Cons: "Video stopped working, power plugs didn’t work"
Pros: "Arrived on time"
Cons: "Narrow seat"
Pros: "The plane ride was great really liked the connecting times"
Pros: "Didnt try entertainment. Everything else perfect but airline food always average at best."
Pros: "Seating grouped in twos. Return trip. The stewardesses were friendly and delivered with humor."
Cons: "Nothing free. Plane seemed a little old"
Pros: "Flight attendants were awesome. Understanding and kind."
Cons: "Small seats"
Pros: "Half the flight booked, they let us switch to better seats!"
Cons: "Flight had mexhanical problems. Waited in plane for 90 minutes then we came off the plane. I changed flights...still waiting for my bags."
Pros: "The free in-flight entertainment was great. I appreciate it being free as it makes up for some of the other issues of not being able to sit next to fellow travelers on the low-fare"
Pros: "Boarding to the United, was smoth"
Cons: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."
Pros: "the large Wide body plan"
Pros: "Had no food so don't know. Entertainment system was available, but did not use it."
Cons: "Would have been nice if I could turn it off the entertainment system."
Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"
Pros: "The crew was very nice and helpful. They saw I am a large person using a crutch for my foot and upgraded me to business economy with an empty seat next to me. The plane was only about half full, so this was easy for them."
Cons: "The in-flight entertainment had an annoying habit of pausing frequently to buffer the movie. I tried to pause it purposely to gain buffer, but to no avail. Because of this, I was unable to watch the entire film. I chose the length to be well below the flight time, so the lack of closure was annoying. There are not enough chocolate choices in the snack menu."
Pros: "It was good overall"
Pros: "Very helpful wheelchair boarding -- very fendly and professional ticket counter/check-in personnel"
Cons: "Very cramped seating"
Pros: "Staff nice and seat was comfortable."
Cons: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."
Pros: "The crew"
Cons: "Delayed leaving PSP. Delayed landing at SFO. THREE AND A HALF HOUR delay leaving SFO!!! FINALLY landed in RDD at 7:30 PM!!! Rental car counter CLOSED AT 5:30! STRANDED AT AIRPORT TIL AFTER 9 PM, when hotel shuttle could come get me! Missed seeing my mother, who is in a Skilled Nursing Facility here -- THE ENTIRE REASON FOR MY TRIP! And now I can't see her this morning either, because I have to take the hotel shuttle BACK TO THE AIRPORT to pick up the rental car that I PAID IN ADVANCE TO RESERVE BEGINNING YESTERDAY!!!"
Pros: "Leg room & comfortable seating. Staff were nice & helpful"
Cons: "They should serve sufficient quantity of snacks in long journey"
Pros: "The flight itself was comfortable."
Pros: "Easy short flight"
Pros: "The call center that i was forwarded to that did nothing to help at all or the agent who hung up on me while i was trying to get an explanation of why they keft me stranded in the airport."
Pros: "After I boarded the plane I discovered my seat had been assigned to another passenger as well as myself! A bit unnerving but nicely solved by an upgrade to business class!"
Pros: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Cons: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."
Pros: "Flight delayed 3.5 hours due to server error. I tried to grab another flight from customer service, got a rescheduled flight but now their hotel reservation system crashed. Now I'm laying on a bench in OHare by United Customer Service- unable to board the original delayed flight and no hotel room for the night. I'm so anxiety ridden and exhausted that l am physically ill. I finally got a room at the Hilton OHare at 12:30am. So much for that 9pm flight."
Cons: "This was the worst flight delays of my life. I have lost all faith in United. Tech is such an important factor to a successful airline and United needs to ensure performance and proper maintenance across the board."
Pros: "All went smoothly this trip"
Cons: "The ability to standby for earlier flights with no added fee"
Pros: "Friendly crew and easy boarding."
Cons: "No inflight entertainment due to the fact I didn't have the United Airways app."
Pros: "The crew was awsome"
Cons: "my first flight was delayed so when I landed I had to run to the terminal to see if I can Catch my second flight I was worried my whole flight because I thought that I was going to miss the second flight and that my vacation was going to be delayed. Luckily they had not taken off and I think that they waited for us thank God and the crew"
Cons: "This flight did not exist. The flight was operated by united and was cancelled a long time ago. Air Canada did not inform us of the flight cancellation and did not take any responsibility for it. United did but inform us of the flight cancellation and blamed air Canada. I fully blame kayak for our ruined vacation and will never use this service again in my life."
Airlines flying from San Jose to Edmonton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights