Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 57% drop in price.|
|June||Most popular time to fly with an average 45% increase in price.|
Average price round-trip
|$331||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest has waived its change and cancellation fees on flights from San Jose to St. Louis. Confirm policy on booking site.
Southwest does not allow booking a middle seat on flights from San Jose to St. Louis.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 6h 06m, covering a distance of 1711 miles.
There are 17 (nonstop) flights between San Jose and St. Louis per week, averaging 2 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($104) and Multiple Airlines ($112), and the lowest round-trip tickets have been found on Frontier ($123) and Multiple Airlines ($238).
Southwest (2 times daily) is the most frequent flyer on this route.
From San Jose to St. Louis, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from St. Louis back to San Jose , the best deals are generally found on Thursday, with Friday being the most expensive.
When flying out of San Jose you will be using San Jose, often referred to as San Jose Airport. You will be landing at Lambert-St Louis, also known as St. Louis Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Jose to St. Louis.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to St. Louis from San Jose is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to St. Louis with an airline and back to San Jose with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to St. Louis from San Jose up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "2 hour delay on take off"
Pros: "there was nothing to like. A few hours before the early morning flight Alaska cancelled the flight and rebooked us fir a flight 12 hours later. Their phone is off during the night and we had to go to the airport in the middle of the night to get a flight that would get us to our cruise on time. A"
Cons: "use something other than Alaska and it will be better"
Pros: "Nice seats. Good crew"
Cons: "Tell us it's in terminal 1. We already had to go back and forth through terminal 2 from checkin on one side, back up escalater to other side, then back to check-in side through security. I had to drag my checking bag since you have an extra small check-in size, so my roller stayed home. Then once upstairs it's 1/2 mi through the terminal back to 1. I would have picked up a bag mover if I had any idea. Since I did check-in on line, I could have gone directly in terminal 1 if I was told. I also would have missed my flight if I hadn't come early to the airport."
Pros: "Customer service and staff"
Cons: "My experience: Animal Abuse during boarding, cancellation of flights every single time I’ve booked flights, horrible mess with customer service, just don’t care about people..."
Pros: "All was good"
Pros: "How short the trip was"
Cons: "The plane doesn't have TV's"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."
Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."
Pros: "Nice crew; good entertainment"
Cons: "Very cramped seating"
Pros: "My flight was at 6:45 and so the first domestic flight out was much more crowded than I thought. People were cutting claiming they’re late. No staff other than at the entry. Voices were raised as one man refused to let two others to just cut and walk right past him."
Pros: "spactiousness. atmosphere. free carry on. Convenient snacks. Much better than United."
Cons: "no complaints."
Pros: "It was really easy to get am alternative direct flight back from San Francisco to Minneapolis."
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Great flight crew! Got exit row seating (16C) and the drinks kept coming! Friendly and personable staff!"
Cons: "Boarding can be improved... no respect for seat numbers as you can general board apparently any time. Wifi cuts out (messenging) as you are near Cabo so get your messaging done! And only a biscuit :/ Download the GoGo app before you go for entertainment!"
Cons: "When I went to check in in San Jose, they told me I was double booked on the flight to Seattle. One booking was paid for but not connected with the Reykjavik flight and the other booking was not paid for and connected to the Reykjavik flight. I spent 30 minutes at the first class check in counter of alalska air and then another 20 minutes at the gate almost missing the flight."
Pros: "Fast abs friendly, knowledgeable staff."
Pros: "Fast service, very professional and great customer service! Overall, a very pleasant flying experience."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Great service"
Pros: "I love traveling Alaska airlines. The staff is amazing, easy loading on plane etc. My only complaint is the minuscule seats. Seriously, why so tiny?"
Cons: "Teeny tiny seats."
Pros: "Very on time . New airplane . Easy ride"
Pros: "Flight was ok"
Cons: "Price of $600 RT via kayak search engine was 300% more than others paid who were on trip with me. I was mortified when I find this out"
Cons: "The plane was almost 1 hour late leaving San Jose, which made me miss my flight from SJ to Petersburg,ak.So I spent the nite there at the airport in Seattle,Wa"
Cons: "TSA needs to get their act together. This was ridiculous. Boarding is always going to be a 1/2 until the airlines can figure this out. Whatever their doing isn't working and it is just getting worse."
Pros: "Plane was clean and seats were spacious and comfortable. My first time on Alaska and it was a great experience!"
Pros: "Excellent service"
Cons: "When I need special seat because of my blood clots after knee surgery, you hadn't this convenience. But other airlines have this service."
Pros: "I loved the staff and the quickness of flying and boarding. Everyone was very polite and satiafactory to me."
Cons: "There was a malfunction in some electronic computeres on the way home that left us sitting at the airport on the plane for about fifty minutes. And i had to get back to go to work at midnight."
Pros: "The flight was quick and easy,"
Cons: "When boarding very annoying to have different people announcing the flights etc at the same time in our gate area ( different flights different hates ) all talking at the same time drowning Thor messages out, unable to hear who was talking about what. Gold star, military, baby mama's, seat numbers etc"
Pros: "Very friendly and welcomed"
Pros: "Take off and landing were smooth."
Cons: "I am writing on behalf of my mom. She said it would be nice to be inform ahead of time that she had to take a train/shuttle in order to get to baggage claim. She was very nervous as she was traveling alone for the first time."
Cons: "Poor free entertainment options"
Pros: "The food was okay, general airline food, but they were really nice and gave a full can of soda to the mother and child sitting next to me to split. Great crew, good timing. I also can't stand when there isn't pre-assigned seating so I love that Alaskan offers that."
Cons: "I'm above average height, so i always have an issue with leg room."
Pros: "San Jose, Calif to Guadalajara. Super nice crew, had some leg room in economy. Some drinks, two cookies and a bean burrito. Not much, but small quantity good amount in morning."
Cons: "Seats a bit slouchy. No lower back and headrests to forward. Made me more hunchback, and lower back achy (maybe that's normal for 3-4 hour). No tvs, snacks OK."
Pros: "Seats, coffee (serving starbuck"
Pros: "Captain kept us apprised of flight info, we were delayed going out, weather at destination was not good, etc. flight attendants were courteous and friendly."
Cons: "All good!"
Pros: "I liked the snacks and beer on the plane but that was it."
Cons: "I was 5 minutes late to my 6:30am flight because of sjc security being the worst, slowest, people ever. Then I was promised I'd make it on the 7:30am flight to Seattle but there was only one seat available so my friend went and I stayed behind where I was then told I'd definitely get on the next flight. But wait!! I wasn't allowed on the next flight and had to wait until a 12:55 flight all while sobbing and having the worst anxiety attack of my life by myself. So I'd have to say that was the worst experience of my life. Thanks!"
Pros: "We boarded early and arrived a LITTLE earlier than expected. That was nice. Overall the flight was OK."
Cons: "The "snacks" were less than impressive. And when the attendant, in her thoughtlessness, poured me half a cup (what is it, a 6oz cup?) I asked for more (at least the other half of my cup) and I got water... Gee, thanks. And they should really be more diligent about checking and re-checking the overhead compartments. One popped open on the return flight. And looking back I remember noticing that it didn't look flush with the rest. Thankfully no one was hurt."
Pros: "Plane wasted full."
Cons: "Nothing everthing well done."
Pros: "short flight... only 45 minutes. Small plane but comfortable"
Cons: "It would have been nice if the email for checking in explained exactly what it meant and whether or not online check in was mandatory. As someone new to flying, it was a bit confusing."
Pros: "Overall good flight"
Pros: "This one was late due to maintenance issues, but they beat the new take off time by 30 minutes and I had plenty of time for my connector"
Cons: "Being tall it is a little uncomfortable with head room in the restroom"
Pros: "The crew was simpatic and servicing"
Cons: "The in-flight systems did not work even in the USA. Too limited offert of free entertainment when it worked"
Pros: "Clean, roomy, not a packed flight. Great price and friendly crew!"
Cons: "No internet in the flight"
Pros: "The male flight attendant was not very attentive. He would serve me first and then lean over my food and drink to serve the guy on the window seat. I had to ask him every time if he could take away my glass and then my wrappers and then my...well everything. Many people from the main cabin came up front to use the first class bathroom, and he didn't stop them. He abruptly woke he up three times with his loud voice talking with passengers...with no regard of the sleeping passengers. He is more suited for the main cabin. He didn't offer any help when I was struggling to put my bag in the overhead bin. He watched as the young lady flight attendant struggled to open the plane door... I did not feel that the cost for first class was worth it. He never responded when I thanked him for each thing he did...nothing...not, "You're welcome" or "my pleasure." So, it was a first class disappointment."
Pros: "Really liked the non stop flight from Portland to St Louis Clean plane. The price was right"
Pros: "Crew was great very clean and comfortable plane"
Cons: "Food was very inapropriate for the hr"
Pros: "Super comfortable and inflight entertainment was amazing"
Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Pros: "Handing by any cap was great to get us on the plane on time."
Cons: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Cons: "Great flight"
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Cons: "I wanted an aisle seat."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Pros: "New plane with good features. I was very comfortable."
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Cons: "I was delayed over 2 hours"
Pros: "Flight management and service is better relatively"
Cons: "Gate agents are useless"
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "Delay over one hour."
Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Courtesy seating"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Cons: "Sold us a flight with unassigned seats"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."
Pros: "New and improved food options!"
Cons: "Boarding took more time than usual. They were able to accommodate less carry on baggage."
Pros: "Did not eat or use entertainment."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "horrible boarding management in SJC."
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Pros: "Excellent flight. Nice new aircraft."
Pros: "Pleasant flight overall. All else normal."
Cons: "Nothing negative stands out"
Pros: "Each leg of my flight from San Jose to Anchorage was met with helpful staff and courtesy beyond the price of my ticket."
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "SJC is a very convenient airport. No lines whatsoever."
Cons: "My car seat was checked, but I never knew that I was supposed to claim it on oversize upon arrival. This caused me an involuntary delay."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Pros: "Disappointed not to get a better seat as a Dimond member I was assigned to last row in the plane!!!"
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Pros: "Great flight"
Pros: "Friendly crews"
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Pros: "Old aircraft, ok flight, on time"
Cons: "First flight delayed 45 min, then cancelled. 2nd flight 3 hrs later."
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Pros: "British Airways I feel did everything to make it as best as possible."
Cons: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Cons: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."
Pros: "Legroom was decent and the flight was fairly empty. So lot of space."
Cons: "No vegetarian food though it was mentioned earlier."
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Cons: "Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive."
Cons: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"
Pros: "Plane was ancient"
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Pros: "The ginger ale."
Cons: "This was my return trip with more delays due to maintenance issues of the aircraft. 10/17/16 flight 1585 was the outgoing flight delayed five hours on my departing trip. I waited at the baggage carousel 15 minutes for my bag after over an hour delay due to switching aircrafts. With a flight arriving this late in the evening with the low volume of bags checked (due to checked luggage charges), this should not be the case. Five minutes to gulp down ginger ale."
Pros: "All flights were on time Greatly enjoyed the trip"
Pros: "On time, arrived early."
Cons: "Seats too close in front of you."
Cons: "Again out of snacks and she skipped our row for drinks. Again small issues but what else are they doing?"
Pros: "Flight was on time. Plane was clean. Staff very professional."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "It took off on time and life was good."
Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."
Pros: "The people"
Cons: "The seats are too small I'm 6'1 and that's not that tall"
Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."
Cons: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."
Cons: "The Flight Attendant never gave me back my credit card."
Cons: "3 hour delay...and no voucher for the delay"
Cons: "Looks ghetto and no wifi"
Pros: "Water and sodas"
Cons: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."
Pros: "efficient, courteous staff"
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Pros: "Flight was fine, crew was professional and thoughtful."
Cons: "Crew seemed a bit out if sync....but only at first. Later, great."
Cons: "The delay my fly canceling poor communication I miss my dates etc"
Pros: "My flight was delayed and this is the second time Emerican airline will not give us at least food vouchers to help us out. The receptionist act careless about your situation, I'm still Stuck in Phili where I wa supposed to meet my connection flight, I had to spent the night at the airport!!! American air line is know for this type of dilemma, I will never again fly with American again. I just don't understand how they are not liable for anything at all!!!"
Pros: "Short smooth flight, perfect landing, isle seat in the exit row was very nice for stretching out legs"
Cons: "Charging $25/checked bag...not so cool. Will check other airlines before booking with American Airlines again. Additionally, setting for 15 minutes waiting for the ground crew to extend the ramp for disembarking the plane in AZ could have been better but manageable."
Pros: "Love bed it! Would recommend to family/friends"
Cons: "IT WAS AMERICAN NOT ALASKA!!!!! ALMOST MISSED MY FLIGHT!!!!!"
Cons: "So the flight was canceled initially due to crew being over clocked but they should have been able to tell ahead of time instead of them claiming that. I think it was poorly passed down the line and can save every one more time. So even though everything was good after that and the flight the next day was fine I'm still giving this a 2 because of how American Airlines handled the situation."
Cons: "flight was already very late, and then delayed by an hour on top of that. very little time to make my connecting flight."
Pros: "The free choices for kids movies - allowed child to be entertained and not bored."
Cons: "Lights were kept on for first hour of a 12am (red eye) flight."
Cons: "sent to 4 different gates and plane delayed 2.5 hours because there WAS NO PLANE wow. then when one was found they couldn't get anyone to bring it to the gate!!!!"
Pros: "Flight was fine."
Cons: "Flight was delayed by 3.5 hours. No reason was given."
Pros: "In flight entertainment was excellent. That was the only thing positive about the flight."
Cons: "Poor service and communication typical for American. Inbound flight was international. Arrived late but 1/2 hour before our departure. Had to wait for that same flight crew to go through customs and immigration. That took over an hour. By the time the plane was boarded and pushed back (over an hour late), we had an ATC ground hold for weather. If we did not have to wait for the flight crew, we would have been on time and not held up by weather. It took 10 minutes to get someone to the Jetway for deplaning when we arrived. We were the last flight to arrive and it took 45 minutes for the first bags to hit the baggage claim."
Pros: "Went by fast, was a good flight overall..."
Cons: "Stewardess shoved my kid out of the way, very rude"
Pros: "Loved the scanning boarding pass !!! And the constant email updates .. Plane was one hour late"
Pros: "The real time flight tracker was a nice calming feature for one that wants to know where one is."
Pros: "Good pilots"
Cons: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
Cons: "Flight was 3 1/2 hours delayed. Missed my original connection. Missed the second connection because (as the attendants told us) they were unable to get ANY flight information to inform the passengers of where their connecting flight was. They were also pretty snotty and acted like it was our fault that we might miss a flight. I'm now sitting in Houston for the final flight of the day."
Pros: "the large Wide body plan"
Pros: "Had no food so don't know. Entertainment system was available, but did not use it."
Cons: "Would have been nice if I could turn it off the entertainment system."
Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"
Pros: "The crew was very nice and helpful. They saw I am a large person using a crutch for my foot and upgraded me to business economy with an empty seat next to me. The plane was only about half full, so this was easy for them."
Cons: "The in-flight entertainment had an annoying habit of pausing frequently to buffer the movie. I tried to pause it purposely to gain buffer, but to no avail. Because of this, I was unable to watch the entire film. I chose the length to be well below the flight time, so the lack of closure was annoying. There are not enough chocolate choices in the snack menu."
Pros: "Ease of checking in by phone & printing out board passes."
Cons: "That the ride was so rough. Pilot apologized & said it was just a bad nite. It was a smaller plane so that maybe made the turbulence feel worse too."
Pros: "After I boarded the plane I discovered my seat had been assigned to another passenger as well as myself! A bit unnerving but nicely solved by an upgrade to business class!"
Pros: "Still not in stl"
Cons: "Still not in stl"
Pros: "United really could have done better informing us of delay, then cancellation. I knew it was likely to be delayed due to weather, and kept checking the status. It wasn't listed as delayed until nearly boarding time, although it seems pretty clear they knew well before that. But SFO was a star. The new decor is sophisticated and comfortable. Bathrooms were like at a swanky night club! Comfy chairs and charging outlets every where. The biggest hit was the Exploratorium installation, which kept my and plenty of other kids entertained!"
Cons: "Wayfinding signage from BART is confusing. BART connection is a pain. The machines in the station only take $1 and $5 bills-- no 20s or credit cards! And no one at BART cares if you are running late for a flight."
Pros: "The plane was unboarded due to mechanical problem but a new plane was found and within an hour we were back on board. Appreciate the quick turnaround."
Pros: "Nothing. It's just ok."
Cons: "Nothing, just ok."
Pros: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Cons: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."
Cons: "Girl at gate was rude!!! After missing connecting because of Uniteds negligence, my brand new luggage first time used, zipper to main compartment was ripped half way out!! My clothes and stuff hanging out as its coming out baggage claim!!!!!! This was a nightmare"
Pros: "All went smoothly this trip"
Cons: "The ability to standby for earlier flights with no added fee"
Pros: "UAL customer service horrible. Would not pay for a hotel room we needed due to UAL canceling our flight. Customer service reps few & far between UAL bus at Terminal C gate 71 at 10p 9/30/2016 had rude employees refusing to acknowledge is or help rather they listened to music on their cell phones. FIRE THEM."
Cons: "The snacks are too small."
Cons: "STINGY DRINK SERVINGS TINY SNACK BAGS"
Pros: "The crew was awsome"
Cons: "my first flight was delayed so when I landed I had to run to the terminal to see if I can Catch my second flight I was worried my whole flight because I thought that I was going to miss the second flight and that my vacation was going to be delayed. Luckily they had not taken off and I think that they waited for us thank God and the crew"
Pros: "2 hours delay. Seems a trend with United domestic flights (technical problems, not the weather issues). United should review flight schedule to consider the delay so the passengers don't have to be a victim of those delays."
Cons: "Delay!! After traveling 20+ hours internationally, 2 hours delay on the last leg really is a big burden."
Pros: "I liked the fact that they were able to find another aircraft for us to travel to Dulles"
Cons: "I didnt like the fact my flight was delayed all that time and i wasnt compensated for it. Airlines charge customers to change their flight all the time. And if you miss boarding you have to wait and be accomadated accordingly. I would like to be compensated for the time that i had to wait because i booked an earlier flight so i could make it back to my destination for other plans"
Cons: "Flight got camcelled made me late to duty station"
Pros: "The seats were very comfortable. I was in the last row and was lulled to sleep by the engines."
Cons: "I had to check my second bag because they had no room for it in the bins. It turned out to be a blessing in disguise because I got to take it for no charge, and didn't have to lug it through the sirport."
Pros: "Staff was friendly"
Cons: "Delayed for 2 hrs after my 4 hr layover"
Cons: "Some other carriers offer wifi inflight service free of charge. I tried connecting to wifi in flight with no success several times."
Pros: "newer plane. more personal space per seat"
Pros: "Leg room in seats better than on some airlines. Staff friendly."
Cons: "Both flights were delayed. One hour going and two hours on return."
Cons: "Our flight got canceled due to airport issues at our destination. United canceled the flight but had no alternative flights to get us home. Flights the next day were full. Took over an hour with the service desk to reroute tickets to cancel them and to get bags back then took two hours at baggage claim to get the bags back. Customer service was basically useless. After all that, we didn't get any of our money back! I will be avoiding United airlines. Flight cancelation was not their fault but the way they handled the rest of it was embarrassing."
Pros: "The service"
Cons: "The they need more people espeak spanish"
Pros: "The amenities are fabulous. The flight was very comfortable."
Pros: "The young lady who was the flight attendant was very nice and tried to make a very bad situation somewhat bearable. There were a number of children on the flight that she was very attentive to. I hope united treats their employees better than they treat their passengers."
Cons: "The flight was delayed for 4 hours. We were told to proceed to the United terminal in spite of the delay. There seemed to be no effort to inform or assist us. There was very little to do in this terminal but wait to see if our flight would eventually come. There were other United passengers in the terminal who were also waiting for overly delayed flights. eventually, we had a plane that was extremely small, cramped and uncomfortable. United seems to consistently oversell its seats and then tried to get people to give up their seats. Very poorly managed airline with bad customer service. Sadly, I have to say that I have never had an acceptable experience on a united flight. Will NOT take another United flight."
Pros: "Same as above. Did notice the woman staffing the counter at boarding having extreme patience with people's problems and non problems. She was great and deserves a raise. Denver gate B 85 between 1:00 and 3:00 6/15/16."
Pros: "I liked that they waited for me because my flight was late getting in to San Francisco."
Cons: "The service. The flight attendants were rude"
Pros: "No much"
Cons: "Take forever to load. No entertainment. Hard, uncomfortable seats, no food. Kept talking about "premiere plus" benefits. Why does it cost $80 to have not bad service?"
Pros: "flight was on time"
Cons: "airport gate lady would't let me run to the bathroom and quickly return for my checked carry-on for "security reasons." Then I heard about 4-5 people being paged to come pick up their checked carry-on luggage."
Pros: "The flight was very pleasurable. Smooth takeoff."
Pros: "I was comfortable and I didn't die."
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"
Cons: "It was not on united because it kept getting delayed."
Cons: "System was screwed up, boarding was a nightmare."
Pros: "Courteous crew."
Cons: "Old cramped plane (EMB 135/145). Was dingy, dirty and smelled bad, no wi-fi or entertainment options. Very loud ride even though I was near the front far from the engines."
Pros: "Nothing. I am stranded in an airport. Delayed nearly 14 hours. American airlines fixed the issue since united could not. Never again."
Cons: "Everything. I am stranded in an airport. My original flight was at 10:05pm. My new flight is at 11:45am. American airlines stepped up and helped me get a flight out earlier. I am now on a one stop flight instead of non stop, even though I paid for direct. Not very happy and will not use untied again."
Cons: "Cramped space."
Cons: "Delayed 2 hours because they had to change tires they didn't decide that until everyone was already on the plane then had to deboard counter people were very rude this airline is always delayed for something probably the worst airline ever"
Pros: "Crew is very polite and helpful. Boarding was quick and painless. Overall very pleased with experience."
Pros: "Flight itself wasn't bad but huge delay and almost cancellation"
Pros: "Our flight attendant was great! She was accomodating, funny,and nice."
Pros: "The flight attendants were great."
Cons: "Late flight due to technical issues and a passenger problem. Wish both could have been resolved quicker."
Pros: "All of the flight attendant’s jokes! ♥️"
Pros: "it was a good price"
Pros: "Pleasant crew"
Cons: "Plane smelled like puke Seats made my back hurt"
Cons: "My first time with Frontier was very impressed the people were great and the was huge. I am 6'3" I could stand up. Loved the trip. You are #1."
Pros: "Nice people around me! Crew members more concerned about selling drinks than offering anything!"
Cons: "Left late! No compensation! Little concern from crew except to SELL drinks! After arriving it took a really long time for our luggage with no explanation!! Did it have to do with a "door problem" that caused our delay! Need to share more and be more upfront!!!"
Pros: "Fast flight, nice crew."
Cons: "Extra for luggage, charging for water, 4 hour delay."
Pros: "Crew was very friendly ! The ticket agent working the checkin before security was very unfriendly didn't really even speak, everyone else made up for tha"
Pros: "Easy and friendly"
Pros: "On time."
Cons: "The nickel and diming. Good lord."
Pros: "price reasonable"
Cons: "this was the most uncomfortable seat I have ever sat in. the upholstery was so thin, no head support , no leg room, ridiculously small tray table paying for a soda??? and then having a choice to tip"
Pros: "I loved the price of the tickets. My children spend the summer between Iowa and Alabama. So we travel a lot. I normally drive to Kentucky to meet up with Grandma to let them go north for part of the summer. However, this year I have planned a honeymoon, and even planned going to Virginia two weekends back to back. I thought I would fly to St. Louis from Atlanta to cut down on the driving. (I tend to get sick on road trips anyway, a flight would be nice). I found these tickets for around $50 each. I needed 3. Got them. The flight to St Louis was quick. We landed 20 mins ahead of schedule. (Made my return trip great as I was back on the same plane and was sorta freaking out about making it back to the gate in time) Landed in St Louis walked to baggage claim met up with Grandma returned with time to spare. The return flight was the same. I did not like the seats. I ended up with a massive migraine no fault of the airline but I would have loved to have been a little more comfortable. It has been a long time from my last flight and this one. The price of baggage went up. (As well as tickets which is one reason its been a while) I did notice that the airline is wanting you to prepay for baggage when you purchase the tickets. In the long run makes in SO MUCH EASIER! And with the most recent issues with TSA and getting through security that speeds things up. I paid for one checked bag. And using the frontier site was cheaper than I would have been charged at the airport. Overall I can't complain. I did make it to and from my destination on time and safely. My bag was in one piece. The seats not being the best is a minor detail. Oh. And unlike some of the other flights this one did not offer free drinks and snacks. I've flown Southwest, and Delta I was offered a soft drink and a small bag of something. I was offered to purchase these from this line. Found it odd."
Pros: "Never flew with any other airlines aside from United until I flew for the first time with Frontier. I have to say, I had a pretty good experience. I didn't expect the best accomidations compared with a major airline. But for a budget airline, I'm actually surprised and happy that there was a straight flight from MCO to STL. I couldn't find other airlines with a straight flight. I also loved how helpful the ticketing personel and boarding employee helped me out and answered some of my concerns. They were super polite and quick to help. They also had a very relaxed/laid back attitude I liked."
Cons: "I understand it's a budget airlines, but I didn't like the fact that you aren't allowed a carry-on item unless you purchase one. Most other airlines would allow one free carry-on and one free personal item. Due to this, I didn't get to pack as much as I needed for my trip. And also, it was not informed that guest had to pay for a carry-on. I was lucky enough to call the hq a day before my flight. It just so happened to be one of my concerning questions. The flight attendants were overall okay, but there were some instances that I felt they were incompetent but also not as thorough. I had trash to throw away and they passed me 3 times before I was able to throw it away. Plus I turned on my assistance light so they would come pick it up, but it took them a good 15/20 minutes to finally check in me and by that time my trash was already picked up. The seats and trays aren't as comfortable as I hoped. And I get it's a budget airlines, but that's also the reason why my flight was less comfortable or entertaining."
Pros: "The new plane, seats are designed to reduce the need to recline. Nice position. I have never booked a flight based on food or snacks!! I was even warned about poor flight schedules...we were on time for both of my flights."
Cons: "I will have to agree with others about the carry-on charges. The "bait and switch" method in marketing leaves a bitter taste. Unfortunately, the crew gets the flack from the passengers regarding the charging process, BUT they handled like champs!!"
Cons: "I could not figure out how to pay for my bag in advance. When I asked the agent at check-in they were not helpful. The check in counter does not open until two hours before the flight long lines at check in and security barely made it to gate."
Pros: "The price and the travel times."
Cons: "Got delay notice for the first delay only after getting to the airport to meet the time restraints for baggage check. Not much good that notice did me. Only notice about the second delay was from you, Kayak, never got any notice from Frontier"
Pros: "crew seemed efficient and professional. we left on time."
Cons: "generally dismal. no smiles i miss southwest! o well the journey was safe and on time and the price was great."
Cons: "On both flights, the airplane wobbled during takeoff - significantly more than any other flight I've been on. Either the pilot was less skilled or the plane itself was just flimsier. Once we were in the air it was fine though."
Pros: "Not much"
Cons: "Plane was 1.5 hours late. Seats are terrible. Charge for everything."
Pros: "On time, flight attendants, comfort. This was my first time and the price was excellent. Will plan to use again"
Pros: "Non-stop. Cre was polite."
Cons: "Up charges for everything. Baggage. Seat assignment. Penalized for not selecting up grade seat to seat with tiny arm rests, non-reclining, teenie-tiny tray table that had no use at all. Seat very uncomfortable for 2.5 hour flight. Just too cattle car-ish. With all fees they charge, i'd been better off on southwest. Also, on-line check in was a real hassle and I have a FFN with Frontier."
Cons: "Not enough leg room."
Pros: "Easy of the trip w/ a direct flight..."
Cons: "The fact that I had to pay for a beverages or snacks when less than 1yr. Ago those items were complimentary..."
Cons: "I was able to bring my skateboard and carry on for free when i left and when i came back i was charged for both. And the attendee was rude about it."
Pros: "Flights were on time and not delayed."
Cons: "Had to purchase soda for a 3 1/2 hour flight. More expensive for bags if did not do on line 24 hrs in advance."
Cons: "The sears were so cramped Not even giving soda to passengers anymore is ridiculous."
Pros: "The price and the crew"
Cons: "The seats were horrible and uncomfortable."
Pros: "Crew and pilots were great!"
Cons: "In all my flights, I have never been charged for my seat assignment or small carryons until flying w frontier. Looking at reviews below, looks like others have a problem w this also!!!"
Pros: "Not much. I expect to get from point a to point b on any flight, and that was done. Yippee. That's about the highlight, departing flight was delayed 1.5 hours for no good reason, excessive bag charges not made clear up front, cramped uncomfortable seats, not even a complimentary sip of water. On return flight bag fee was $10 more, I asked why, holiday rate I was told. So my small, carefully and frugally packed bag cost $70 to fly. Irritating. No more Frontier for me. And they have the gall to put a wolf on plane tail, referred to as Virginia by the flight people.Such an insult to both the animal and the woman."
Pros: "Crew much friendlier than the crew we had from St. Louis to Las Vegas. Unlike our flight from St. Louis to Las Vegas e were boarding properly with Zone 1 going first. (We paid extra for Zone 1)"
Cons: "Seating room left much to be desired. No room for my long legs"
Pros: "Getting Off!!!"
Cons: "Frontier likes to advertise these cheap get away flights. Couldn't be more opposite. First off after buying your tickets you will have to check into a seat for more money. There are no included seat prices. Second they charge $40 for a carry on. Third they charge $30 for a single checked bag. They advertise flights for $29 $49 all that BS. ENDS UP COSTING SAME A SOUTHWEST TICKET. Only southwest is upfront about all their prices. No extras after booking. Last time on frontier for me."
Pros: "Crew was friendly and pleasant."
Cons: "Seats don't recline. Everything is at an additional cost."
Pros: "Same as above"
Cons: "Everything went very well!"
Pros: "The plane was clean and the ticket was cheap."
Cons: "I flew Frontier because it was cheaper than the other airlines. On the plane they charge for coffee, soda, etc... while other airlines give this out for free. Considering the price of the ticket its fair. We waited almost 45 minutes at baggage claim for luggage to start coming out. No excuse for that."
Cons: "The misleading baggage up charges including for carry ons, tiny seats and space to sit, hard and uncomfortable seats-unless you paid $50. Up charge, lousy attitude of flight crew-never saw them smile..we arrived safely and on time which is why I am giving poor rating and not terrible. No matter what the cost Zi will never fly Frontier again!"
Cons: "I had a 2.5 hour flight that landed around midnight-- unfortunately I was unable to sleep at all during the flight. Even though there are no complimentary drinks or snacks, the flight crew turned the lights on for over an hour so they could ask each patron if they wanted to purchase anything. The seats are tiny and I could barely fit my 5'3" frame legs comfortably in front of me. Do yourself a favor and pay more for a real airline."
Cons: "The 4 hour delay"
Pros: "Check-in and flight crew were all personable."
Cons: "It took ONE HOUR for bags to arrive...that was a painful hour. Pre-check of bags was VERY confusing for a new flyer to Frontier. I thought I was being asked to upgrade my seat so missed the precheck of bags. It cost me an additional $35 on the way out because of this."
Pros: "Plane was clean and the seats were very sleek."
Cons: "They added more rows of seating so everything is very tight."
Pros: "On time"
Cons: "they lost my bag for 36 hours and ruined my weekend in Las Vegas"
Pros: "the boarding was efficient and easy"
Cons: "charges for seating, charges for luggage carry on, charges for luggage check, charges for food, no "entertainment," uncomfortable seats-didn't recline,"
Pros: "Loved the flight attendant. She went out of her way to make everyone relaxed and feel at ease. She even sang to us, it put a big smile on my face especially after the terrible experience I had with the ticket agent."
Cons: "Your staff did not give me the right info about baggage check. I checked one bag in and paid for it, that was cool. But when I got to board the plane they told me I had to pay an extra $40.00 for the carry on. Should the ticket agent not of given me this info when I checked and paid for my other baggage? Because of this experience, I will never fly with you again! Teach your staff to give people the correct info, instead of pulling a fast one on them to make more money."
Pros: "Timely schedule, seat assignment Ease of security check Minimum staff exchanges but positive outcomes"
Cons: "Size of seats, tray too small to be useful"
Cons: "delay in boarding, miscommunication between ground and crew left us standing in the jetway for 10 minutes waiting for crew to finish preparations. Not good when you are with your 91 year old mother"
Pros: "I had a good experience! I will use Frontier again in the near future as the flight experience was indeed a good one, expect for changing gates 3 times before we finally got on the plane. Could have been worse, at least the gates were close together."
Cons: "A few things that I was unhappy about......, When I went to go print my ticket for my flight, I "then" found out I would be charged for a carry on bag. I was not aware of this charge! So having to pay an extra $40.00 did not make me a happy customer! You need to let people know of such charges. Note: Also let customers know that when they print their ticket they will have choices not only on carry on bags but also seating on the plane. I took the seat given to me as I was not paying extra for the seat too! Also, I had never been charged for a soda or snack before on any other flights I have been on, So I just drank water! Good to know it was free! :)"
Pros: "Nice seats, much space for my legs. Personal was really kind."
Pros: "Plane was clean"
Cons: "Despite the fact that their ticket counter was open for other flight departures, they only allow you to check in beginning two hours before your scheduled takeoff time. This really means you have only an hour and a half until your flight begins to board. On the flight they mentioned wanting more people in the exit row, but you would have to pay an extra $50 because it has more leg room, needless to say everyone chuckled at this blatant ripoff attempt. On the flight you have two pay $2 for a small glass of water, not a bottle but a small plastic cup filled primarily with ice. When we landed we had to wait 45 minutes before the checked baggage began to arrive. Overall this is a very poor airline. Watch out for the fees as they charge you $20 for each airline interaction. I would suggest avoiding them if you can as the price rapidly rises above your ticket cost & the hassles for basic services are not worth the cost."
Pros: "when I reserved my flight I was never prompted to pay for a bag to check or carry on. I would have appreciated knowing that I only was allowed a personal item. Please make that more clear in the future"
Pros: "Clever improvements to seats, but I did pay for an upgrade."
Cons: "I understand the charging for upgrades, but I think it could be done more thoughtfully so that you didn't feel like you were being taken advantage of."
Pros: "Flight was for my son. Tried to checkin and was not allowed to, since it just changed to the 45 min mark before departure. Ticket was auto cancelled. Went to southwest and booked a ticket on their direct flight which was to leave 10 min later than the Frontier flight. It actually left 8 min early, while the Frontier flight was still boarding."
Cons: "No obvious warning that Frontier requires checkin 45 min before departure or they auto cancel the ticket. Received an email from kayak 3 hours before departure, no warning there. Did not notice any warning when buying the ticket. Frontier is at the bottom of my list, for choice of carriers."
Pros: "I was not looking for a extravagant experience but rather an inexpensive flight. The flight was just that. No frills,as comfortable as expected. The crew was pleasant. What do you expect when you buy a Big Mac. I will definitely fly with Frontier again."
Airlines flying from San Jose to St. Louis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights