Find cheap flights from San Jose to Taiwan Taoyuan Airport

Pros: crew was amazing
Cons: nothing. amazing flight

Pros: Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia.
Cons: Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!).

Cons: Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice

Pros: The experience was really good. I’ll be using JAL again.
Cons: Keep doing a good job.

Pros: Love everything
Cons: None

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive
Cons: Many movies were old

Pros: 33" seats
Cons: nothing

Pros: The seat was very spacious
Cons: More space to put things

Cons: Very good airline except for the fact that the staff at Narita airport.

Pros: Everything. I always enjoy my flights with JAL.

Pros: The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing

Pros: The flight crew
Cons: More space

Pros: Spacious leg room
Cons: Toilets can be cleaner . And food could be tastier with 2 choices .

Pros: Spacious leg room.
Cons: The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell.

Pros: The food the service and flight was great

Pros: They were very accommodating and helped ensure a good travel experience (first time traveling with a young child).

Pros: The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others.
Cons: The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable.

Cons: Cancelled flight

Pros: The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!

Pros: Friendly diligent staff
Cons: No announcement to acknowledge the bumpy ride

Pros: We had a 4,5 hours delayed.. :(

Pros: Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience
Cons: None

Pros: Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy

Pros: VERY FRIENDLY

Pros: Space between the seats.
Cons: Color of the seats.

Cons: No complaints! Not even one!

Pros: Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment.

Pros: The legroom is comfortable for a tall person.

Pros: Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines.
Cons: The movies were not the first run ones.

Pros: Can use wifi with free

Pros: Met a very nice Taiwanese sitting next to me. We spoke the entire trip.

Pros: Economy seating the best in the business.
Cons: Old movies

Pros: Once again the service from the flight attendants was perfect.

Pros: Service
Cons: Food, especially before landing

Pros: The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed.

Pros: The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected.

Pros: Always on time
Cons: No clue when it's boarding time and no announcement

Pros: The flight went well and the 3 meals were interesting. The staff was professional.
Cons: It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved.

Pros: Seat was very comfortable and had many games and movies to keep me preoccupied during the flight.
Cons: I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again.

Pros: I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL.

Pros: Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient.
Cons: Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick.

Pros: The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable.
Cons: Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other

Cons: returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face.

Pros: Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent
Cons: 2nd meal, some sort of a rice seafood mixture

Pros: Amazing service

Pros: I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available.

Pros: Crew service
Cons: Food and not so updated movies in entertainment.

Pros: JAL in general.
Cons: NA

Cons: none

Pros: The service
Cons: Leaving a comfortabke setting

Pros: Just ok
Cons: The crew and the service

Pros: crew was pushing , no time in an rush all the time
Cons: service level

Pros: The crew professional and friendly
Cons: The food was rather bland and did not live up to my expectations

Cons: 20 min late but acceptable for a 15 hr flight

Pros: Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back.
Cons: A little more leg room.

Pros: Efficiency, good.

Pros: The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats.

Pros: On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment
Cons: Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed.

Pros: Got bumped to Business Class

Pros: I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections.

Pros: Food, service

Pros: Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!
Cons: would like regular water bottles to be available for drinking

Pros: SIA service and food is always good. The flight went by quickly which is good.
Cons: The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before.

Pros: all of SQ
Cons: nothing

Cons: Cabin little bit cold

Cons: We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines.

Pros: Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne.
Cons: Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold.

Cons: Some staff not courteous which surprised me

Cons: Food not hood

Pros: Modern Aircraft , good seat ,Crew friendliness

Pros: Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment.
Cons: Not much. This airline is up there with the best.

Pros: fast crew service friendly staffs. clean toilet
Cons: everything was good

Pros: the flight schedule are very good

Pros: Foot rest, large movie screen, good food
Cons: They ran out of diet drinks.

Pros: Helpful crew. Full food service!

Pros: ending meal was very late like an hour or less before landing
Cons: racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening.

Pros: Staff managed to change seating due to height. Very accommodating.
Cons: Entertainment console dated. Sound very crackly. Video images not sharp.

Pros: Comfy chairs and good food on Singapore Airlines.
Cons: Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see.

Pros: Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail.

Pros: The flight wasn't full so we had a spare seat between us, That made economy barely tolerable.
Cons: The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!

Pros: Best serves ever will fly every time

Cons: Food

Pros: the flight time was quick , by the time you took off you practically were preparing for landing
Cons: nothing disappointing

Pros: Crew is big on service and being true professionals. Always smiling and being attentive
Cons: AC works when wheels are up and engines kick in. So its stuffy whilst on the ground

Pros: The staff were helpful, once I had complained enough.
Cons: Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price.

Pros: Upgraded to biz class, which was fantastic

Pros: Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines.
Cons: Sound quality of ear buds was not good. No issues if you travel with your own.

Pros: I always felt attended to, great customer service, clean and best bang for your buck

Pros: Attendants are always nice, flight is always smooth.
Cons: Nothing!

Cons: cramped seats freezing cold

Pros: Attention to customer service and needs
Cons: Couldn't use my own headphones to watch movies

Pros: Excellent crew service and entertainment.

Pros: My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!

Pros: Great staff. Aircrafts has more leg room. The food and entertainment was good as well.

Pros: nice food, plenty of water, good service, quite comfortable & on board wifi if you need it

Pros: It's good that they have vegeterian options
Cons: Indian food was stale

Pros: Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!
Cons: nothing

Cons: Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system

Pros: Nothing i like
Cons: Terrible ground service in changi airport singapore

Cons: charge a few $ more but serve some food on a 5 hour flight. very cold feeling

Pros: Was ok
Cons: If got good deal I will go with them again

Pros: Great food, entertainment options and personal space
Cons: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food

Pros: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food
Cons: Crew should be attentive to ALL passengers.

Pros: On time

Pros: Very good entertainment system.
Cons: Food was horrible. No drink service. Old seat.

Pros: The crew were busy but very attentive
Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

Pros: everything
Cons: nothing

Pros: crew amazing

Cons: flight always late as usual

Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me. Entertainment without sport news.

Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.
Cons: Everything. Worst experience of my life

Pros: Handing our menus in economy class was a nice touch. Service on board was very attentive.

Pros: Familarity with airline
Cons: Limited food options. No drinks service.

Cons: The seat was a bit small for me, legroom a bit tight.

Pros: All the flights had bad Kosher food

Pros: Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule.
Cons: I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat.

Pros: Everything was good.

Pros: Overal, very pleasant flight.
Cons: My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch.

Cons: Indian vegetarian meal was not great

Cons: The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed.

Pros: Little more leg room! A good flight overall
Cons: Flying time too long!

Cons: Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon

Pros: The service
Cons: Nothing

Pros: The Stewardesses were polite
Cons: N/A

Pros: Great flight. Smooth, on time, good service.
Cons: I wished the attendants offer more water without asking during the long flight. I had to ask several times.

Pros: Superb crew and excellent service.
Cons: Nothing!

Pros: Service is good.
Cons: Wash rooms are limited

Pros: Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines.
Cons: Delay from hk to osaka :( but understandable due to technical issues ans weather

Pros: Chicken rice
Cons: Mess in TPE

Pros: CREW AND PLANE
Cons: NA

Pros: Crew behaviour
Cons: Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie

Cons: Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage

Pros: Everything
Cons: None

Pros: Great crew. Super friendly.

Pros: Good service

Cons: 6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time

Cons: 1-hour delay due to inclement weather

Cons: Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks.

Pros: Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese.
Cons: A glass of wine or beer would have been lovely.

Cons: We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again.

Pros: Nice flight great service
Cons: I like everything

Pros: Food was better than average Seats were not too cramped.
Cons: Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to.

Pros: Service is good.
Cons: Food is too simple.

Cons: Flight was delayed.

Pros: Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available.

Pros: Everything! Even coach was a great experience
Cons: Nothing

Pros: The cabin crew was very kind and helpful. Excellent service throughout the flight. The in-flight entertainment screen had a bunch of new films and series to choose from, that's a big plus. The dinner and breakfast were not that special, but very good considering it was served at 36 000 feet.
Cons: I flew in Economy, and the legroom was awful for me. (I'm around 190cm tall.) The seats were crammed so tight I had trouble staying comfortable even when awake, and I didn't sleep too good.

Pros: On time is no good way off due to dark clouds. But laying back passengers should be limited their distances pulling back causes others very unpleasant ty

Pros: Food was good and service was satisfying. Staffs are really nice and polite.
Cons: Seat is a little bit too small, probably cuz im too tall. But still u guys should have a specific section for people 6ft1 and above xD

Pros: The crew seemed genuinely nice and helpful

Pros: Never happened. Please refund ASAP Due to COVID-19 I have tried to email
Cons: Refund

Cons: Have more flights!

Pros: Comfortable premium economy seat. Nice crew.
Cons: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.

Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.

Pros: In-flight was confortable.
Cons: Food options aren't that familiar but ok to the taste anyway. :)

Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Pros: Comfortable plane and a good price
Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.

Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Pros: Yes, and yes
Cons: More new movies selection

Cons: Good news they have a MENU for the people

Pros: Crew was great.
Cons: Boarded an hour late.

Cons: It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses.

Pros: Services verygood

Pros: Got an exit row seat. Lots of leg room.
Cons: No complaints.

Pros: Everything
Cons: Couldn’t fault anything

Pros: Like the seats, in flight entertainment and in flight staff are friendly.
Cons: Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !

Pros: Relaxed trip.
Cons: My monitor cut out a few times.

Pros: Quite comfortable, met my expectations and I rested. On board team were friendly and helpful.
Cons: Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

Cons: Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

Cons: Smell was so bad during flight

Pros: Living in novotel while staying in Taipei
Cons: stuck in Taipei

Cons: I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future...

Pros: The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious.
Cons: A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet.

Pros: I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others.
Cons: Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight.

Cons: These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human.

Pros: Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!
Cons: -

Pros: Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system.
Cons: A change of snack for to and fro journey would be good.

Cons: the food to much asian

Cons: Nothing

Pros: The crew is always very helpful and polite go out of your way to make you comfortable I have a slight disability that they accommodate when possible
Cons: Who was a good trip there was nothing I did not like everything that I expected the food could have been a little bit better but it wasn't bad

Cons: Everything was a joke to a West standard

Pros: The airline crew was very professional and friendly
Cons: The boarding can be confusing as an economy passenger it’s a free for all when they call for your section

Pros: Better couch legroom than any of the US carries I have flown overseas. Newer plane and attentive flight crew. There was a decent movie and entertainment selection and the meals were reasonably good. Crew was very attentive to keeping the bathrooms clean, which on a long flight is a very nice. Checking staff in Los Angeles to insuring the comfort of a taller customer was excellent.
Cons: Flight delays, but they where at the gate to insure I made my connection.

Pros: Nothing, flight got cancelled
Cons: My experience with china airlines was the worst. I travel with surfboards. I called a head of time and got quoted a price and when I showed up they tried to charge me quadruple. They said I needed to pay 460 dollars! After arguing with them for 1 hr. They told us the flight was cancelled. Went to Singapore air& they were the best. Free for surfboards. And staff was very helpful. China air is unprofessional, and disrespectful. I will never fly with them again, nor will I recommend them to any of my friends, family, or colleagues.

Pros: Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent....
Cons: The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job.

Pros: There is no extra charge to sit in the exit row, if available
Cons: The food was pretty terrible

Cons: Originating flight in Manila to Taipei to connect to our SFO flight was cancelled late in Manila due to 'technical' issues (waiting in terminal, 4 hours past scheduled departure, which meant missing our connection to SFO), and the ensuing parade through having to stay in Manila overnight (on CA's dime, plus food), then rushed back to the airport the following morning (very short notice), then to have to wait again as CA figured out how to get a previously scheduled flight into the flight plan management systems, and obviously without a proper method to coordinate this sort of thing - ultimately all of this lack of 'control' over their situation, lead to a feeling that China Airlines does not know how to contend with interruptions, or how to make their customers feel informed so that they may be more understanding. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers). Bad image CA, bad image.

Cons: The smaller jet does not have adjustable over head air controllers. If you sit toward the front by the emergency exit there is no air-conditioning and I was sweating for the entire trip. As you move toward the middle of the plane it seems to be much cooler. Also the video screen is very dark and small. I set the screen to the brightest setting and couldn't see half the movie. Furthermore, for some reason the crew left the bright lights on in the cabin for the entire 6-7hr trip, which made it difficult to sleep or watch the movies. My longer trip to NY with the larger and newer plane was MUCH better!

Pros: Friendly staff with fast pace. They can serve food within the 2 hour flight. We flew from Taipei to Hong Kong and did not expect a meal.
Cons: China Airline changed the flight schedule and delayed 1 hour departure time. :-(

Pros: Never rebooted entertainment after it shut off until we were ready to land and left it in boarding mode

Pros: Good flight crew
Cons: Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead.

Cons: the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling.

Pros: Online was very strict in not discounting anything. There was room in Business class and I paid full price. Most airlines have a deep discount when searched a few days before the flight. So, that might fill the vacancies in business and make me a faithful passenger. The disability assistance was very good in Bangkok and Taipei. Disability assistance was horrible(wheelchair) assistance in SFO. I had NO assistance for 90 minutes to obtain a wheelchair while .d waiting to board my departure from SFO . The same was true but worse on the return to SFO. I was let off the plane LAST and the wheelchair was not there and I waited. The wheelchair person parked me outside the gate and said NOTHING and walked away. After 15 minutes waiting for his return, I went on my own and nearly passed out waiting in the horrible immigration line. It took 120 minutes from leaving the plane to getting in my car at the airport. Ridiculoius and a violation of Americans with Disabilities ACT.
Cons: Already stated.

Pros: The flight in Premium Economy is a good experience, worth the price of the ticket. I am accustomed to very long flights between Southeast Asia and Europe: this one compares favorably.
Cons: Nothing wrong with the flight. Being a frequent flier I used the very short line in LAX to get my boarding pass. All other passengers were queuing up a very, very, long line. Since every single passenger has to go through a face to face session with a physical person, CI should really have more personnel available at LAX for the check-in procedures. The business lounge, provided by Korean Airlines, is a big disappointment. Food not worth mentioning. Going through security at TPE for passengers in transit there is no short line. The only line is very, very long, although quick enough. The facility for this procedure should also be renewed.

Pros: Staff was good & food was always on time.
Cons: I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be.

Pros: On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan.
Cons: Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine.

Pros: China Airlines was very understanding with my carry-on situation as I had important medical equipment to hand carry.

Cons: Got to the gate and flight was booked, no seat, I was not on the list. Have trying to get refund by phone and e mail without response. Will never buy anything ever with kayak unless I get fully refunded.

Cons: They lost my luggage and their response was "we don't generally track Our baggages. Our system doesn't do that."

Pros: 777. Things I liked: On-board service was good. Food: OK, nothing to write home about. Onboard electrical and USB outlets nice!
Cons: Things I disliked: Boarding. I got my seat assignment weeks early, back of the plane and aisle, Boarding Zone 1. Check! Once at the gate, specialty groups boarded first (small children, first class). As the were boarding (LAX), the throngs lined up willy-nilly. The gate agents did not call for boarding by zones, all the passengers boarded together (mixed zones). This is a recipe for disaster. I was one of the last persons to board, and by the time I got to my seat (back of the plane), all the overhead bins were full (folks in the middle of the plane could not find overhead room, so they marched to the back and took my space). Had I boarded by zone (#1), I would have gotten to the back early. F/A's struggled greatly to get everyone's carryon stowed overhead, but a number of us had our carryons stowed many rows away from our seats. Also, the bins were so full, that they were dangerously heavy, and even the F/A's had to have help in closing them. Great! We were discouraged from opening the overheads in flight (near-constant turbulence). Great! Can't get at my stuff during the long night flight (its in a bin way in front of me, and we can't open the bins). Entertainment unit on the seatback. The system is fine, but its touch-screen, and my 'touch' screen was not accepting my inputs very well (had to touch them half a dozen times each). There is no remote control (handheld). Never watched anything, as we never were given headphones. Use your own headphone, you say? Where does that bad boy plug in, I say? That kind of thing should be explained in the pre-flight video, possibly. Blissfully I slept thru a good chunk of the flight.

Pros: Extra room and fast boarding
Cons: Food

Pros: NA
Cons: Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out

Pros: Crew was great very clean and comfortable plane
Cons: Food was very inapropriate for the hr

Pros: Super comfortable and inflight entertainment was amazing

Pros: Leg room
Cons: Not sitting in an airplane without AC for 30 minutes after everyone loaded

Pros: Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!

Cons: Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable.

Pros: It suited the time i could travel
Cons: I felt although they said the two attendants were great they were at best mediocre especially the man

Pros: Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants.
Cons: Stop charging $2 for headphones lol

Pros: Handing by any cap was great to get us on the plane on time.
Cons: The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight.

Pros: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Cons: Great flight

Cons: It was so cold! People all over were asking for blankets and commenting on the coldness

Cons: I wanted an aisle seat.

Pros: Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!
Cons: Nothing honestly

Pros: New plane with good features. I was very comfortable.

Pros: The seats are probably the most comfy of all the flights I’ve taken. All the crew was super nice.
Cons: On my delta app it said we’d have the TVs again but we didn’t have any this time.

Pros: The crew asked a passenger to move so we could all sit together. It was awesome. :)

Cons: Duration

Pros: Delta is my favorite airline. Smaller planes with two seats two a row.
Cons: I was told to check my luggage even though there was still overhead bin space.

Pros: On time, good flight
Cons: No power on outlets at waiting room airport, charge 2 dollars for earplugs

Cons: Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm.

Pros: - great customer service - friendly staff - Positive energy
Cons: - No room in the seats - No food served on plane - Crowded -

Pros: Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.
Cons: Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

Pros: Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile
Cons: Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later.

Pros: comfortable seats enough overhead bin space.
Cons: nothing

Pros: Flight ifself was okay once on the plane
Cons: 5 hours delayed for no apparent reason. Understaffed in SJC to handle this.

Pros: Crew was nice, the snack was pretty good. Good air conditioning.
Cons: Didn’t turn off overhead light. It’s usually off most of the flight.

Pros: Travel got delayed by an hour but we were satisfied by the crew and food
Cons: The delay of the flight. Not sure on the reason

Pros: No food, no entertainment but the crew were nice and the process was painless. Recommended

Pros: I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food.

Pros: Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana

Cons: They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............

Pros: Quick friendly service from crew and captain.
Cons: First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old.

Pros: Crew was friendly and helpful
Cons: Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.

Pros: I liked that flight time was shorter than expected
Cons: no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)

Pros: Flights were on time and friendly attendants!

Pros: I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable.
Cons: Nothing negative to say!

Pros: The flight was very quick.
Cons: They didn't serve us water.

Cons: Delay over one hour.

Pros: Very on-time and fast, respectful crew.
Cons: The airplane was old and with no entertainment.

Cons: The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect.

Pros: Movie selection
Cons: They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries.

Pros: Everything was just as I have come to expect -- efficient, polite, and courteous crewe

Cons: Sold us a flight with unassigned seats

Pros: Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all.

Pros: New and improved food options!
Cons: Boarding took more time than usual. They were able to accommodate less carry on baggage.

Pros: the embraer 175 is VERY comfortable, despite being a smaller jet.
Cons: Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage.