Neither of our bags made it to Jacksonville. We have an hour drive home and it is 10:15 PM and I am yet to be served by customer assistance because there is a line and only one person working the desk!
RUDE RUDE RUDE workers "helping" customers as the nightmare of checking in and receiving boarding pass. Then was told I didn't have a seat for the flight until someone didn't show up, EVEN THOUGH I had purchased a seat the night before. Almost didn't get on the flight because of that. Then if your bag is over 40lbs you pay an additional $30 to check it in. I ALWAYS fly Southwest and tried this airlines for the first and LAST TIME. All workers are rude and obviously don't want to be there either. Spirit airlines I AM DONE WITH YOU.
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