Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 35% drop in price.|
|September||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$243||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Air Canada, United Airlines and Air New Zealand have all waived their change and cancellation fees on flights from San Juan Luis Munoz Marin Intl to Chicago O'Hare Intl. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from San Juan Luis Munoz Marin Intl to Chicago O'Hare Intl.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 8h 47m, covering a distance of 2074 miles.
There are 55 (nonstop) flights between San Juan Airport and Chicago O'Hare Airport per week, averaging 7 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($35) and Frontier ($43), and the lowest round-trip tickets have been found on Spirit Airlines ($70) and Frontier ($96).
Air Canada flies 13 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday), Air New Zealand flies 13 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday), United Airlines flies 13 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday).
For San Juan Airport to Chicago O'Hare Airport, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Chicago O'Hare Airport back to San Juan Airport, the best deals are generally found on Friday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Juan Airport to Chicago O'Hare Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago O'Hare Airport from San Juan Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago O'Hare Airport with an airline and back to San Juan Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago O'Hare Airport from San Juan Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Safe flight"
Cons: "On time departure and arrival."
Pros: "Best landing I’ve experienced recently!"
Pros: "the Bowing 787 was wonderful"
Cons: "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "I made it"
Cons: "I had to run for all its worth."
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Cons: "Flight delays and cancellations."
Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Cons: "Legroom was a bit cramped for a tall person"
Cons: "Bought 2 tickets but seats weren’t together poor service"
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"
Pros: "Flight was on-time and crew was pleasant. This flight had movies available to watch!"
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Pros: "Great service."
Pros: "Fast reliable two thumbs up!!!"
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "excellent flight. on time and no issues"
Cons: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "Our seats were booked by a cruise line and were not together on this flight. When my husband asked, the gate agent was able to seat us in at least the same row."
Pros: "On time"
Cons: "Flight attendant had some attitude as if they were not enjoying their work."
Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."
Cons: "The flight attendant was arrogant. This is her job... just for $$$"
Pros: "Very friendly staff, on time, most of all very comfortable."
Cons: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."
Pros: "They were absolutely fantastic on checking on me, food, service, flight in general. Would recommend to anyone!!!"
Pros: "Easy flight, friendly crew."
Cons: "Girl next to me being sick the whole time"
Pros: "I like the comfortable chairs and screen touch screen in the seat in front of me"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Pros: "Quick boarding and on time departure"
Cons: "Nothing at all"
Cons: "I traveled with this carry on for numerous flights and for the last three legs of this trip w/of having to check it. For some reason they made me check it. because I had to spend time at the baggage claim carousels I almost missed the last train of the night back home. Fortunately all is fine, but it caused unnecessary stress."
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Pros: "Todo muy bueno"
Cons: "That it got cancelled"
Pros: "The food and getting a better plane when our flight was switched going to San Juan."
Cons: "That we sat on the plane for an hour when we could have just walked to a gate so most people wouldn't miss their connecting flight."
Pros: "It's a good flight but the crew in Mexico City is really bad"
Cons: "Good flight experience, but the front desk in Mexico they are really mean. I request to talk with the manager to give me solutions but the manager was the worst. The manager show lack of experience and he was unable to give me solutions. He give me more problems than good news."
Pros: "We got free upgrades to 1st class as we used to get at USAir! Great surprise."
Pros: "Flight was fine"
Cons: "hard chairs no space between legs no food nor munchies entertainment can be better"
Cons: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."
Pros: "Service was fast and friendly and very efficient!!"
Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."
Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."
Cons: "Very uncomfortable seats, they did not recline. Crew kept talking loudly at the back and it was hard to sleep ."
Pros: "The low price of the fare"
Cons: "1. All the added charges even for a refreshment 2. The obnoxiously loud noises coming from the plane mechanics 3. A group of 5 that were drunk, belligerent, loud, and inappropriate 4. Lack of cleanliness (old tissues & trash stuffed in the seat pocket, trash on the floor, looked like throw up in our aisle-our entire aisle asked to move seats) 5. Stewardess speakerphone so loud It was painful"
Cons: "Had to pay for carry on and water. What a joke!! A unruly child was screaming and pounding on the back of my seat and there were open seats up front so I ask a attendant if I could move up. The attendant told me according to FFA regulations I needed to stay in my seat. I FOUND OUT LATER WHAT SHE TOLD ME IS TOTAL BS!!!!! Never again Frontier!!!!"
Pros: "The crew was professional."
Cons: "The seats are not comfortable so it makes it difficult to sleep. Ours was a red-eye so that was not good."
Cons: "I arrived later than anticipated, flight was delayed and was late for a work meeting"
Pros: "The crew was better than expected."
Cons: "Have to pay to select a seat?? Carry on is $40. Checked is $35. No Skycap. I won't be flying Frontier in the future unless they decide to go to Southwest management school."
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Cons: "Uncomfortable chairs,"
Pros: "Flight left early, and arrived about 45 mins early, no problems on the flight, friendly staff, excellent price, very happy customer!"
Pros: "Smooth effective boarding to the plane."
Cons: "Seats were like the park bench, hard as rock. By the time we landed I had a sore back and neck. I don't think cabin was pressurized properly or there was something not right as my Airpop during landing was much more savior than I have even had and was very painful. his was first and will be last flight with them. Not worth the $30/$40 saving you make."
Pros: "The flight cost was cheap, but was never informed that carrying on a bag I would have to pay for it. Wasn't aware that I would also be charged for selecting my seat. Beverages, including water, and food were also not included in the cost, and were relatively expensive. I used the app to check in 24 hours before my flight. I arrived at the airport and wanted to double check that I was checked in for my flight because I felt uneasy about it. The women at the check in said the mobile app does not count as a boarding pass and etc. So I needed to wait to be checked in. While getting in line to board the plane, a couple infront of me had their boarding passes on their phones and had no problem boarding with the app. I think there was a little miscommunication with the app and workers."
Pros: "The crew was nice."
Cons: "Although the flight was good I was shocked that I had to pay an additional fee for my seat upon check-in via the internet. I had to pay $17 extra on the way to Florida and $11 extra per seat on the return flight to Chicago. Why wasn't I made aware of this? Also, I went on Frontiers website prior to my trip to see what the carry-on fees were. They never explained the fees until after I was trying to print out my boarding pass and I was charged $40 per carry-on (3 of us were travelling). Give a head's up about your fees!!!!!! Otherwise, your prices are misleading!"
Cons: "left at the airport in milwaukee on 12-28-15 had to fine my way back to ohare at my expense, without luggage, poor service, still wating for luggage"
Cons: "Frontier airlines is the worst airline."
Cons: "$45 to check my carry on. Just give me the bottom line when you charge me instead of saying I am getting a deal than charging me even more once I carry my own bag onto your plane."
Cons: "Absolutely horrible, your accommodations for a cancelled flight were a joke. Pretty much a good luck getting home we can get you to your destination 6 days later if you are willing to wait."
Pros: "Flight was on time and we got to our destination ok."
Cons: "No food and had to pay for drinks, seats and anything beyond the price of the ticket."
Pros: "Good price for ticket. Plane boarded quickly and left and arrived on time."
Cons: "Frontier "nickle dimes" you to death. Charge for seat, charge for luggage, charge for something to drink. Add it all up and I'm not sure it is any cheaper."
Pros: "On time for departing and arrival. No frills but felt comfortable."
Cons: "The baggage fee is not included in ticket prices."
Cons: "Unnecessary delays about 1.5hrs waiting on tarmac without reasonable explanation."
Cons: "Great experience but for the exorbitant bag check rates"
Pros: "Nice seats"
Cons: "It's silly to pay so much for a carry on, but the flight was so cheap."
Pros: "The worst flight I have ever had. Most uncomfortable seats I've ever sat in. I will never ever fly this airline again. They also charge for everything. Everything had a fee. Horrible experience. I guess AA is the best."
Cons: ""Upgraded" to the most uncomfortable seat I've ever flown in. Expensive checked and carry on. Flight attendants were all extremely rude and unprofessional - spent the entire flight ignoring the passengers and clustered at the front of the plane complaining about coworkers. The flight attendants were doing much of their work by flashlight - seemed very substandard. No welcome. No goodbyes. It was clear that they had disdain for the clients. No food or beverage service. Will never consider Frontier again."
Pros: "Flight left on time and arrived a little early. Staff always offering seatbelt status in a prompt manner, keeping our safety in mind."
Cons: "Hard to get any sleep in a cramped space, but that's how it usually is on a redeye."
Cons: "landing and waiting for a gate for 45 minutes. We were an on-time arrival without a gate? That is very poor planning and anticipation of flight needs."
Cons: "Paying for a carry on bag. It was very expensive. I will not fly frontier again."
Pros: "The crew treats you better than crews on more expensive airlines, and they have a great sense of humor. You can tell that positivity and how they interact with passengers is a priority in the hiring and training process. A lot of people have complained about having to pay extra for carry-ons and other luggage, but Frontier is REALLY clear about their policy for baggage when you book, so these people shouldn't have been shocked. It is a great deal for people who only travel with one small bag, and I'm glad that there is an airline that offers such cheap flights for light travelers. If you need to take a lot of luggage, you can add the cost as you are booking and then decide if it's the best deal before you finalize payment. Overall, it was a very good experience. You aren't going to get a ton of extras for free on this airline, but if getting to point B from point A with a nice flight crew is all that matters to you, Frontier is a great deal."
Pros: "The crew on my return flight was much more personable than on the flight out. Boarding and unboarding were super easy (no checked baggage for my flight)."
Cons: "THE HIDDEN FEES ARE CRAZY RIDICULOUS! Sure the flight starts out cheap, until you realize you have to pay for carry-on bags, and another fee when you pick your seat! Overall my flight cost was $130 more than anticipated with the hidden fees. The seats on the flight to my destination were old and uncomfortable and my seat did not recline (and I paid $30 for the super stretch seating)."
Cons: "Flight was delayed 3 hrs due to a mechanical problem"
Pros: "Nothing stood out to like."
Cons: "The flight attendent had a hard time explaining things over the loud speaker. To high on in cabin food."
Pros: "Easy boarding, knowledgeable staff...friendly service"
Pros: "Amazing service. Kat and Linda from MIA airport check in were phenomenal and completely made my trip in every way possible. I hope frontier recognizes how truly lucky they are to have these women on their payroll."
Cons: "$1:99 soda realy"
Pros: "Overall good experience. Flight got in early but then had to wait for gate to clear."
Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"
Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."
Cons: "I spent the entire day in the airport b/c they strung us along 2 hours at time. Then when the plane was finally ready they had to get a new staff for the plane and delayed us another 4 hours. Couldn't they have planned ahead and found a staff before the plane was ready?!? Or if they had just told us upfront the repair was going to take 8-12 hours we could have made use of our day. Losing a whole day of productivity when you own a small business is catastrophic. Frontier really screwed me over."
Cons: "the seats"
Pros: "The crew was fine."
Cons: "They charge for everything, is a scam . I will never book a flight w them."
Pros: "Notification emails about delay and new departure time"
Cons: "- late departure - we spent 45 mins in plane after landing at Chicago airport and it was not fun - not a variety of food to buy options"
Pros: "Price early arrival"
Cons: "Apparently the seats are "pre-reclined". What a joke! My gf and I now call this Frontier Airplanes, because this can't be an airline."
Pros: "It was cheap"
Pros: "Clean and simple"
Cons: "To pay for absolutely everything"
Cons: "Imagine an all you can eat buffet for $5 with all the best things like prime rib and king crab legs. The reality sets in when they charge you $55 for a plate and an $25 for a fork to eat with. If you want to drink there is an additional $25 water service fee. If you need to use the bathroom that will cost you an additional $50. Your $5 buffet has now cost you $160. The only difference between the above scenario and my flight was the buffet actually cost $300 to start with before piling on the additional fees. It is the only airline that flies directly to Myrtle Beach from here. I had no zero options otherwise without long layovers. The one redeeming thing about this flight was the crew."
Pros: "Too many random upcharges. It's what your company seems to thrive on."
Pros: "Cheap cheap cheap"
Pros: "Customer service"
Cons: "Luggage price. I paid$100 for one little suitcase"
Pros: "If they didn't have add-on costs I would like flighting with them."
Cons: "To many add-on costs: -Carry-on, extra $$ -Want to pick your seat so you can sit next to your partner, extra $$ Ended up costing $150 more than what I paid... I just could have gotten a ticket on a better airline. Will not fly with them again unless they are $150 cheaper than the next expensive airline."
Pros: "Crew was nice."
Cons: "Comfort was lacking! No entertainment at all"
Pros: "It's a cheap flight but you're getting about as much quality as you are paying for."
Cons: "Angry drunk passengers yelling the entire flight, the flight crew continued to serve these passengers even though they should have been cut off and continued to make a scene the entire flight. Flight crew did nothing to try and calm these passengers down."
Cons: "No room no service horrible everything"
Pros: "Flight was on time and convenient well priced for my one way late notice just me and my book flight."
Cons: "They tried to upsell me to the bigger seats 2 times when getting my boarding pass. Then since the plane was oversold they gave me the premium seat in the random assignment anyway."
Pros: "Mediocre experience. Staff was friendly and helpful. Everything about the actual flight there and back as far as seating, entertainment, and comfort felt substandard and the epitome of bare minimum though. I understand the concept of not paying for extra accommodations unless they are desired (I even sprang for the opportunity to pick a window seat) but it really feels like Spirit Airlines is trying to give me as little for my dollar as possible with the uncomfortable seats and lack of in flight entertainment. The only thing that's good about this airline is the pricing."
Cons: "Horribly uncomfortable seating. No entertainment. Not even a place to put my drink. Fold out tray was laughable. I can fit about 4 pencils on it."
Cons: "luggage fee: excessive + not informed of prior to check-in fee to change flight was $120; again excessive (a fee is acceptable, but it seems at this point that spirit just wants to rip off customers) desk did not take cash; required pre-paid debit cards which charge $5.00 service at the desk was appalling"
Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"
Cons: "I booked one ticket from Denver to Baltimore, but found out I would be charged twice ($80 in total) for checking one bag. While i did have a layover in Chicago and this indeed was only one trip, Spirit denied this and said that since I had a layover, they were two separate tickets. This is unacceptable. My ticket said Chicago was a layover. It is absurd to be charged twice for baggage on one single trip. Last time I fly Spirit!!!"
Cons: "The flight attendant did gently shove me to wake me.up and ask if I had trash, but I was able to fall back asleep."
Pros: "There's nothing to really say that I liked."
Cons: "Seating is TINY. What's up with that? I'm 6' and 200 lbs so I'm not a small stature, but I'm hardly what be considered big, and I could barely fit in the seat. And though it's a short flight, I feel a beverage could be served - free of charge!"
Pros: "The flight was quick and comfortable"
Cons: "The flight was delayed for a very long time."
Cons: "I don't like tricks or gimmicks. I want to know costs before I book a flight. I chose Spirit because of the lower ticket price. Little did I know I would be charged for my "carry on" ($55) and a bottle of water ($3). Not flying Spirit again."
Cons: "The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!"
Cons: "Departure out of Chicago was delayed as was return flight out of Atlanta. Once return flight landed we were on the tarmac for close to an hour waiting for a gate to clear. Terrible experience all around."
Pros: "I would only use Spirit Airlines for 1 day / weekend trips because of the baggage restrictions. And I would only use it so long as I'm cheap. Otherwise, this is the worst airline on the market."
Pros: "No delays. Good communication.Non-stop service."
Cons: "Plane was way too cramped. There are so many rules with Spirit that you can end up spending the same as a major carrier if you are not on top of things.Hidden charges. The hub at Ft. Lauderdale has several Spirit flights leaving close together so it makes for a long security line."
Cons: "It would have been nice to know when I bought my ticket that I was going to need to pay extra for everything. I didn't really wind up saving money in the end. The seating is TOO "cozy". I would not fly with this airline again unless it was a very short flight and I could fit all my luggage in a backpack."
Cons: "Delayed 3:30 leaving for Las Vegas and missed a very important meeting. 3:30 delay coming home from Las Vegas. The seat won't recline, no padding on seat and no leg room.... I will never fly Spirit Air again...."
Cons: "Our flight from Orlando canceled and they told us we have to Chang the airport because no more seat in the same day from Orlando"
Cons: "the worker saw me with terrible face and even they didn't explain me why my flight was canceled and they didn't help me anything . what they told me are just two things. refund or get another flight with another time .! . absoutely i did refund ."
Pros: "crew was excellent, but It is Spirit. The seats suck, leg room is non existent."
Pros: "Got there safe"
Cons: "Flight was delayed 3 hours"
Pros: "Went well."
Cons: "Delayed 5 hours and I missed my connect flight to South Korea. The worst airline ever and Never use again!!"
Cons: "Sent us to wrong gate. Flight was delayed because pilot didn't file flight plan properly. Tried to preassure us into getting their credit card. Charged $55 for each carry on."
Pros: "My flight to Chicago was good My flight from Chicago was horrible (a nightmare)"
Cons: "One of the supervisors that I had to deal with was the worst that I have every experienced."
Pros: "This was definitely the worst experience I have ever had with an airline. Words alone can not describe the amount of stress Spirit put me through, and I doubt I have enough space to adequately express the reason for my resenyment toward them. If you think Spirit Airlines is a bargain you are sorely mistaken and I would caution ALL prospective travelers considering their services."
Cons: "no seats assigned to the gate. But I accompanied with my 8 years old kids, then staff working at the gate wasn't friendly at all and she was on phone for personal stuff for 5 mins and while people were boarding, i was waiting without boarding passes. then they gave me exit seats with my kid. Then, later crew had to change seats for us. Always services are big problem with spirit airlines. so its competitive low price offsets with that bad services. so no more attractive."
Cons: "This airline is a sham. I don't feel safe getting on a plane where they are simply seeing you as a number and how much money they can make of you. Literally everything has a fee, even carry on!"
Cons: "seats are cramped"
Pros: "Flight itself was without incident and crew was pleasant and professional."
Cons: "We boarded then sat on the plane for almost an hour because the passenger count was not correct and it took that long to get the correct paperwork. When we landed in Chicago there was a slight delay getting off the plane because of a gate tunnel issue. Overall well over an hour late."
Pros: "Flight attendent Quinten was so friendly and fun!"
Pros: "The service was poor. Flight attendant did not even bother to ask me if I wanted to purchase any drinks on the flight. Also flight attendant did not allow me to use to restroom on the aircraft. She shook her finger at me as I walked up and did a turn around sign to indicate that I needed to use the other restroom. I waited 30 minutes to use the other restroom while she stood there in front of the restroom in the front of the aircraft. I have never been restricted to use the restroom before on any airline. The flight also was not full and I asked if I could relocate my seat because the person next to me kept nugging into me and being really close to me and I felt really uncomfortable. Flight attendant told me that the seats are assigned and that they could not do anything about it even though there were plenty of empty seats. They said if I wanted to switch seats then I would have to pay a fee. I have never had an airline tell me that if there were a large amount of empty seats remaining."
Cons: "Charging for carry on"
Pros: "Friendly crew, clean plane"
Cons: "Seats and leg room were very cramped. For longer flights over 2 hrs, I would gladly pay more on another airline that offers more comfortable seating and in flight beverages. Although the ticket prices are lower and you may pay a lower overall cost, it feels like you are being nickeled and dimed for every aspect of the flight and the process of having to pay for everything gets a little annoying."
Pros: "New seating setup and service"
Cons: "Attendant over selling alcohol to a customer.This resulted him and his G friend causing lot of noise for over 40 minutes. It's true that Airline staff has to sell, but there needs to be a limit on selling drinks. Overall I would say way to go Spirit Airlines."
Pros: "Flight and crew were great. Boarding was fast and easy as well due to the lack of carry-ons."
Cons: "I did NOT like that my carry-on cost me $55 to bring with me!! I clearly should have done a better job reading but I wish there was a little more of a heads up that this fee existed and was twice as much as it costs on any other airline to just check a bag. Now I know to add $100 to any Spirit flight. Given the nickel and diming on Spirit I do not plan to fly that airline again (United ends up being cheaper at the end of the day anyway!)."
Cons: "10 PEOPLE GOT LEFT BEHIND. FLIGHT LEFT WAY TOO EARMY AND SECURITY CHECK POINT TOOK 1.5 HRS. HORRRRIBLE. GOT TOFF THE TERMINAL 15 BEFORE THE FLIGHT WAS SUPPOSED TO LEAVE AND DOORS WERE CLOSED ALREADY."
Pros: "I liked the timeliness."
Cons: "I don't like that they allow people with carry-ons larger than the specified sizes. I was careful to follow the guidelines, which were hard to find anyway. I don't like the credit card sales pitch on each flight."
Cons: "I had to pay $50 for a carry on that every other airline deems as complimentary. No drink including water served unless I pay for it and no cash excepted. Absolutely ridiculous"
Pros: "The motto of the airline is great and I would fully support this airline if they improved on a lot of things."
Cons: "My flight got cancelled because of "weather" and they could only reschedule for the next night. I lost two days of my precious vacation time and the airline didn't try even in the least bit to make it up to me. On top of that I discovered that they charge for carry-ons which made flying with them not as cheap as they advertise. In fact I would have saved quite a bit had I flown with another airline. The airplanes were dirty, crumbs and trash scattered everywhere, I was almost scared to sit down. The seats were so thin and close together that I could feel every movement of the person behind me and I couldn't even be grouchy because my knees also hit the seat in front of me and I am by no means large. The staff was unprofessional, loudly discussing their plans, I learned all about their favorite happy hours in which they were going to visit later. All in all, spirit is hands down the worst airline I have ever flown with."
Airlines flying from San Juan Luis Munoz Marin Intl to Chicago O'Hare Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights