Daily cleaning, installation of cabin HEPA filters on flights from San Juan Luis Munoz Marin Intl to San Diego
|July||Best time to beat the crowds with an average 21% drop in price.|
|December||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$398||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 26m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($96) and Multiple Airlines ($106), and the lowest round-trip tickets have been found on Multiple Airlines ($177) and Spirit Airlines ($222).
For San Juan Airport to San Diego, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from San Diego back to San Juan Airport, the best deals are generally found on Sunday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Juan Airport to San Diego.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Diego from San Juan Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Diego with an airline and back to San Juan Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Diego from San Juan Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Todo fue Exelente..."
Pros: "Everything except checked bag wait in sd"
Cons: "Bags took too long"
Cons: "Flight was delayed over an hour. Onboarding crew was very rude. Once we landed, we sat on the tarmac for over an hour. And what’s worse is that JetBlue probably won’t even think to compensate us in any way."
Pros: "Flight left early seats very comfortable staff was great"
Cons: "Its was the perfect flight. Nothing to dislike"
Pros: "comfy seats"
Cons: "Flight was very delayed"
Pros: "As always customer service from flight attendants are awesome nothing but the best"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Cons: "4hr delay"
Pros: "Mint is the standard that all airlines should try to meet. The staff was so friendly, food was great, seats were comfortable, and entertainment was available with many options."
Cons: "Nothing - it was the best travel experience I’ve ever had."
Cons: "Movies and shows was not working."
Pros: "The conditioning was working properly on this plane unlike the two Jet Blue planes I took down to San Juan. We were only delayed once on my trip back to Austin unlike the 8 times I was delayed on my trip down to San juan."
Cons: "Gate Staff made multiple claims on the flight down to P.R. that contradicted each previous statement in order to gold the airline unaccountable."
Cons: "The 3 hours delay"
Pros: "Lead flight attendant was excellent! She provide really friendly/professional service to everyone I saw her serve. She brought a smile out of everyone."
Pros: "In time, friendly service, comfy seats"
Cons: "The entertainment system was intermittent. Result: 2 complimentary Heinekens. I would have preferred points. It was a localized issue on my screen only. Sound worked fine. Two JetBlue flights and 2x this event. Hmm?"
Pros: "The crew was very nice"
Cons: "Delayed for 1hour + minutes to departure"
Pros: "The seats were comfortable with tons of leg room. The entertainment options were nice, especially the real current releases on movies. The crew were nice and had good options for food and drinks for the flight."
Cons: "The departure gate got changed 3 different times which was kind of annoying but was announced promptly on the speaker along with multiple gmail confirmations of the changes."
Pros: "Free wifi, good movies, comfortable flight, friendly crew"
Cons: "Cost me $125 to check a 60 pound bag, poor planning on my part, but still crazy expensive"
Cons: "the seats were very uncomfortable and it smelled really bad"
Cons: "Tv would skip between channels every 2 seconds and remote didn’t work nor did the touch screen, it was miserable. Also the seats lack utter lumbar support."
Pros: "The crew was courteous and professional."
Pros: "Although people were not helping the crew they manage to stand there found and let the passengers board without problems."
Cons: "I don’t have anything negative to say."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Snacks and a drink included"
Cons: "Satellite TV did not work. Only showed one movie in english for a four hour flight (no choice in movie and it started replaying a second time)."
Cons: "Entertainment system at my seat was terrible - kept flipping by itself between movies, TV, music, map."
Pros: "Smooth flight, friendly attendants."
Cons: "Boarding was longer than it should have been."
Pros: "The Dasani water bottles, the snacks, and the hot towels are all nice touches. I also like the positive, good-humored attitudes of the staff."
Cons: "The tv turned off and reset a few times but it didn’t stop working all together so that’s good."
Pros: "Friendly quirky service characteristic of JetBlue when it was smaller and very competitive."
Cons: "JetBlue is no longer competing on price. It had been a while I flew with them because of that."
Pros: "On time"
Cons: "Delaying the departure time"
Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."
Pros: "Very impressed by JetBlues seats- feels bigger than seats for international flights!!"
Cons: "Inflight entertainment was relatively new and varied but remember to bring ur own headphones!! Esp those newer iPhone owners!!"
Pros: "The flight was smooth and uneventful. The landing was expertly executed. No safety issues. The cabin was comfortable and quiet."
Cons: "Fat snacks The $25 charge for checking one piece of luggage. The rudeness at the airport when I asked for directions. I don't fly everyday, so why would you expect me to know where everything is and exactly how your process works? The emotional exchange at the airport when I checked my bag. I was the only person in line and there were two JB employees behind the counter who were more interested in their social conversation than in assisting me. I made a simple request for assistance and was immediately blown off. I can't complain enough about this."
Cons: "El servicio de Las camarerara"
Pros: "They were very efficient on getting people on the plane"
Cons: "I had gotten sick on a flight....just a little and did not receive alot of help from staff as there was no bag for me in my seat. I had to clean up the area. I also found there was not spray if needed for this sort of accident. Other issue - which is just a general is people who bring the big suitcases and people who have smaller cannot get it in overhead due to the size. Also the fees for a second bag is ridiculous and it was unfortunate that I had to pay as if I did not then I would have been over. either way....lose lose"
Pros: "Te service"
Pros: "I value the flight was ontime. This is the most important thing for me."
Pros: "Nothing.... we had to book another airline to get us home as We were bumped from our flight a few weeks before we traveled."
Cons: "The airline canceled our flight and rebooked us for a late afternoon flight the next day. We had to book a return flight with another airline because there were no hotel vacancies in San Juan, due to the recent hurricane..... Didn’t even get a refund, just a credit with the airline, which they put a time limit on - one year from the original date."
Pros: "The leg room!"
Cons: "Didn't get a customs form, would be nice if they just left it on your tray table"
Cons: "The flight was cancelled after 6Hrs of waiting. Food voucher was not offered and this was a business trip, I lost more money than the $200 voucher that JetBlue offered."
Pros: "Esta caro"
Cons: "I like"
Pros: "TV SYSTEMS were not working"
Cons: "Emergency row was very spacious"
Pros: "Well treated"
Cons: "Delayed for two hours"
Cons: "Did not have anywhere for me to hang my suit like on other jets. had to fold and use overhead bin which caused m y suit to wrinkle"
Cons: "Flight arrived late from international location so we needed to wait 20-30 min extra for inpection. Then, it left over 2 hours late due to mechanical issues which were never entirely fixed as we waited inside the plane. On top of that, there were only two tv channels working the entire flight"
Pros: "I like that the crew always kept us informed"
Cons: "We were sitting inside the airplane over an hour....the mechanic got oil in his eyes another mechanical was needed to finished the job."
Pros: "Check in and boarding super organized, beand new plane"
Cons: "Everything was great"
Pros: "Friendly crew, good snacks, direct tv, 3 different movies to choose from and free wifi. More leg room as well. It made the flight go by faster. Great flight."
Cons: "Had to buy another ticket"
Cons: "Unbelievably poor customer support. They accidentally canceled my flight and when I tried to retrieve my seat back, the lady was taking it as somebody else problem... If the AA was the one made an error of canceling my seat, I wished they would show at least an attitude of taking responsibility to fix the problem."
Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."
Pros: "Short flight"
Cons: "Numerous delays."
Pros: "Staff was awesome!"
Cons: "As was getting in line for security, overheard it was at least a one-half hour wait. The wait was actually pretty close to 1/2 hr."
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"
Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."
Pros: "Quick and easy thanks"
Pros: "My daughter liked the movie Gifted on the flight. Only decent experience in 2 days of travel"
Cons: "Worst experience with an airline ever. Never going to fly AA again. They lost 3 valued customers."
Pros: "That I arrived at my destination"
Pros: "Tons of entertainment options, friendly crew, flight was on time"
Cons: "My seat was not clean"
Pros: "We were on time. Traveled safely. Uneventful."
Cons: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "New 777"
Cons: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Pros: "plane had lots of leg room- movies were free"
Cons: "bought ticket online for an Alaska Airlines flight 3 weeks prior to flight online, picked seat, too. When I checked in online 24 hours to flight, it became an American Airlines lflight, and my seat was gone, and when I checked at the gate, I had NO SEAT! I was the last person to board the flight- no seat choice!! Absolute bullshit when I pay for ticket and pick seat 3 weeks prior- on June 6. Didn't even know if I was going to get on flight until last minute."
Pros: "He crew. They were helpful and friendly"
Cons: "The delay and the plane was old"
Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"
Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
Pros: "Customer service was excellent. Smooth flight. Early."
Cons: "In Charlotte the kiosks were not acting right. The agents were still exceptional but you could tell they were frustrated"
Pros: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Cons: "No entertainment, food selection very limited."
Cons: "The flight attendant was arrogant. This is her job... just for $$$"
Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
Cons: "Terribly uncomfortable seats"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "Well organised"
Pros: "Roomy aisle seat"
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Pros: "No much"
Cons: "Aircraft is small, boarding is a mad dash to the plane"
Pros: "Plane full, like traveling in a cattle car, jammed in, My minimal contact with flight crew was fine, flying these days on any airline in coach is the same, American neither the worst or the best, in flight movie was the trolls, horrible movie"
Cons: "Charge for changing date"
Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Cons: "Despite paying 5 months in advance, couldn't check in online or reserve seats without paying extra. AA customer service told me there were no more "complimentary " seats!! Very tight legroom in cabin."
Cons: "Missed Connection."
Pros: "Great service!"
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "The attention from the staff during the flight,was excellent."
Cons: "I'd didn't like that we'd had to pay 50 dollars for a medium size luggage,when other passengers have,slightly smaller suitcase,a carry on a lap top or big purse."
Pros: "Smooth boarding"
Cons: "No entertainment"
Pros: "The crew at least made an attempt to be friendly"
Cons: "The seats were extremely uncomfortable the flight was delayed, and most importantly I booked my flight for san Francisco (sfo) and got sent to san Diego and had to book a $130 bus ticket and spend 14 hours on a bus."
Pros: "The crew was the best"
Cons: "Wish I had a movie to watch"
Pros: "Wanted more polite crew"
Cons: "The lady was rude need more skills"
Pros: "I like just about everything, and the updates were great"
Cons: "I dint like that wee had to waite 2 hour delaid flight and change plabe to go to miami and waite 50 minut to get our bags i lgit late to my jo. Thatbi had to go because if american i dint like it at all"
Pros: "Nice flight. Nice aircraft. Very nice flight attendants. Thank you."
Cons: "No issues at all."
Cons: "We weren't given very much information about situation that caused to make an emergency landing in Charlotte NC."
Pros: "Very simple transfer by bus to another airport location Left about on-time Landed on-time--very fast flight to San Diego Pleasant crew Spacious seating area"
Cons: "Nothing--it was all good"
Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."
Pros: "Crew was very friendly."
Pros: "I want $254 visa gift card as a refund!!!!!"
Cons: "Please see above"
Cons: "No leg room"
Cons: "No bags to go to overhead bin"
Cons: "Customer Service was poor Complete disregard for customer UA need to work with airport personnel to move luggage faster, especially for international travelers who have connecting flights. Ended up missing my connecting flight after waiting 1 hour for my luggage"
Pros: "Boarding was very easy , no long line , trip was on time ."
Pros: "Everything ran as expected"
Cons: "2 hours delay"
Cons: "The crew no food no pillow no blanket"
Pros: "I liked temperature!"
Cons: "My flight was delayed 3 times which led me to being 1.5 hours late to my meeting. We weren't told there was going to be a delay until we lined up to start boarding!"
Pros: "Love the free tv/movies with the United App. That was great!"
Cons: "The seats didn't bend back to be comfortable. Only 1 inch!!! The back was restless"
Cons: "flight delay. no plane at the gate for 30 minutes after time to board."
Pros: "See first review"
Cons: "See first review"
Cons: "Flight two hours late"
Pros: "Something to entertainment."
Cons: "Dont have music or screen tv"
Pros: "Seats were comfortable, the video entertainment was top notch, bathrooms were very roomy compared to other planes and flight attendants were nice to us. I only want to ride on these style planes from now on. They also were quick to connect the gate bridge which is important to me. I couldnt believe that I actually wanted the flight to be longer to watch more movies."
Pros: "The in-flight streaming of movies actually worked pretty well -- just be sure to install United app on tablet if you want to use that instead of phone."
Cons: "An extra 1 inch between seats would make the difference in allowing passengers to open a small laptop and position it so they can simultaneously type and see the screen at a viewable angle."
Cons: "Seats were very uncomfortable"
Pros: "Unhappy first class passengers! Flight attendant decided it was better to have the first class passengers have restroom privileges and announce to the whole plane that they would have to wait until the service cart finished its path down the aisle."
Cons: "Flying has become a product of what are you willing to pay for! Baggage costs, seat costs, food costs. It's always changing I guess that's good!"
Pros: "the crew was nice. mostly what i liked"
Cons: "didn't like the fact had to check in my carry on. so many of the passenger were had more than a carry on, wasn't pleased with that."
Pros: "Flight not full so with empty seat beside me I had lots of room to sprawl!"
Cons: "I still think it's wrong for airlines to charge for food so I didn't buy any. Couldn't get United app to work so no in-flight entertainment except what I brought."
Pros: "The crew was great. Nice and very polite and was a very nice landing."
Cons: "Delats delays and more delays, also I'm a 6'5 guy who needs his space, very little leg room."
Pros: "Boarded the plane at regular time but then had to get off because our pilots were switched to another plane. We had to then get off the plane and wait 2 hours for our next crew of pilots. It was a frustrating trip."
Pros: "outstanding service from the flight crew - makes me very happy to fly United comfortable seating and in-flight options clean, efficient gate made for a pleasant boarding experience"
Cons: "folks in economy that stuffed their items in business class which made getting my items extraordinarily difficult. Flight attendants should be monitoring this as it defeats the purpose of flying exclusively on United and premier status, which includes the benefit of getting off of the plane quickly upon arrival. whoever thought the ratio of eggs to oatmeal meals is completely off base. At least 7 more passengers would have preferred eggs, but were told there were no more to be offered. intercom is way too loud, esp. if you have earbuds in - we can hear you through the earbuds, esp. when plugged into the console when we'rer watching movies"
Pros: "I got to have a whole can of juice not just a small glass, yes, thank you."
Pros: "Crew , flight and aircraft was good."
Cons: "Checking in was the slowest I have ever seen. If I had not prepaid for luggage and tsa pre approved I'm pretty sure I would have missed my flight. I was there a little less than 2hr before flight. If I ever fly from there again I will be there 3 hrs ahead."
Pros: "I was short."
Cons: "Plane was late arriving and had to chance plans at final destination for pick up."
Pros: "Attendants were polite and courteous while they were serving. The problem was when they WERENT serving..."
Cons: "Sitting in first class - the very first seat on the plane - I was able to hear EVERYTHING the flight attendants were talking about. When they were service us they were great. But I don't think they knew how loud they were being and talking about inappropriate topics (i.e. Sex, complaining about a crying baby and putting vodka in its bottle to "shut it up"). Was very uncomfortable because of this. Excepted more CLASS for what I had paid. This is why I am unable to give this flight an "excellent" rating. Disappointing."
Cons: "My 6:50 am flight was canceled at 11:40 pm the night before. Spent an hour and 15 minutes trying to talk to costumer service before I gave up since it was 1:30 am. Got put on a standby list for a flight and the flight was 5.5 hours delayed. Finally left SFO to San at 2 pm after being at the airport since 7am. Was supposed to originally be there by 8:30am but had to use my PTO since I missed the whole day of work."
Cons: "Sat on plane for hour, they ran out of food, they let people on a hour after the plane was supposed to leave pilots were a hour late, the staff was rude."
Pros: "They change the departures for a delay of 8 hours."
Pros: "Service was fine, friendly flight attendances."
Cons: "Movies were not on demand, you had to wait until they would start. Then, you would be missing more than one, or watch not from the beginning."
Cons: "My flight was delayed an hour and we sat at the gate with no explanation why for over 20 minutes."
Cons: "2 hour line to drop off a bag / flight delayed to 3 hours later for maintenance / gate attendants were not helpful"
Pros: "Flexible flight and schedule is on time. Usually I taken United for my traveling ."
Pros: "The crew member was excellent"
Cons: "Dont have free movies"
Pros: "Flight was on time. Staff were polite. Flight was totally uneventful (just how we like them)."
Cons: "We were all required to check our carry-on bags as we boarded as there was apparently no more space in the plane, though once on board, there was space in the overhead storage - I think they did it because it was expedient for them to have us do so. I didn't eat any food so can't really comment on it (gave it "okay" but don't rely on that). The screen for my seat didn't work - no big deal on a short flight but there you go."
Cons: "No snacks, only beverages and wifi wasn't included in ticket price."
Pros: "Not bad just not good."
Pros: "Boarding was extremely slow. Not enough overhead space left which required almost all of group 5 to check bags. Flight attendants were not very attentive. Seats were thinly padded."
Cons: "No legs space uncomfortable seats I was sitted between two huge men"
Cons: "No TV screens"
Cons: "Broken seats caused delays. Older aircraft needed TLC."
Pros: "San Juan airport check in was easy, however TSA line was very long"
Cons: "No WiFi or flight entertainment on board"
Cons: "Bad turbulence - no bathroom and drinks for 2 hours. no entertainment, little space"
Cons: "Didn't get to get on your flight due to your error"
Pros: "Everything. This flight had more space and staff were excellent. No delays and left on time."
Cons: "Original flight from San Juan was delayed due to mechanical Problems. United provided voucher for an overbooked hotel after 30 minutes taxi drive to the hotel. We discovered no rooms was available to the hotel provided by United. We returned to the airport to dicover that no rooms where availabe. Attempted to contact United Customer Care for additional support or compensation with no lun"
Cons: "The flight was delayed and it was freezing. The TV monitors kept turning on and off and it was a night flight with the lights off, so it kept waking me up."
Cons: "I lost my opportunity to attend a work conference due to detours, mechanical issues, and poor planning. I also lost my $1000 grant that I would have received through the conference. All.i.have is a hurting back, empty stomach, and money lost on a terrible experience. Will not use United anytime soon. I wish I could change my return flight to another carrier"
Pros: "Great team, friendly, courteous."
Pros: "Boarding was smooth."
Cons: "Seats hard & too close together. Charge for carry-on was ridiculously high."
Pros: "Leg room was surprisingly adequate."
Cons: "I paid for front row seats. Flight was delayed 1hr. When we arrived at the gate they told us they had given our seats to other people because we allegedly were late."
Cons: "That Airline stole clothes out of the luagage"
Pros: "The flight attendants and pilots were professional and there is not any complaint with them. Please see the other box to explain the reason for the crew to be rated poor."
Cons: "When my flight landed in Denver at the end of my trip the crew under the plane unloading bags were having a shouting fight with extreme profanity being screamed at each other. From what could be understood there was one person shouting the loudest. It sounded like a bar fight and all the passengers on the plan heard it all. We were all waiting to get out of the plane and listened to the whole argument. Very unprofessional. It will cause me choose another airline next time I fly."
Cons: "Que cobren por equipaje de mano y por el asiento. Engañan con que es barato pero no dice que es sin el equipaje y asiento"
Cons: "When 6:30 a.m. flight home was postponed until noon, we weren't able to make our connection and they didn't have another flight to get us home until the next day. Had to cancel and go with another airline."
Pros: "Flight duration"
Cons: "The delayed plane that they wouldn't tell me why it was delayed"
Pros: "On time"
Cons: "The plane sounded like it needed maintenance. Very loud sounds!"
Cons: "Our flight was delayed an hour and a half because a tire blew and then we had to switch planes. The seats were hard and small."
Cons: "The plane was VERY uncomfortable, the flight was delayed because of a flat tire and a "brake problem" that wasn't communicated to the crew until we were all lined up in the gangway to board. Everyone was extremely uncomfortable on the flight due to the cheap seats. I wasn't aware that I would have to pay for my seat on top of everything else that we are nickel and dimed on. It was a horrible experience and I will never use Frontier again."
Pros: "Great price!"
Cons: "The seating is even tighter than normal coach, but my flight was only 2 hours so it was no big deal. I don't think I would take a longer flight with seating that tight."
Pros: "Red eyes are always tough but crew was efficient. Flight left on time and cabin was kept dark and quiet throughout flight. Contrary to some other posts, seats do recline but the button is below the seat and not on the arm rest as most people are used to."
Cons: "On our flight to the destination, crowd on the plane was a bit rowdy and loud."
Cons: "To long time for wait the bag"
Cons: "Bags were lost by multiple passengers"
Pros: "Baggage made it with flt. On-line check-in was easy."
Cons: "High baggage fees (for both checked and carry-on). Virtual requirement to pay upgrade fee for seating - only a handful of seats in entire plane were available without upgrade fee. Even highest level upgrade seats were cramped - had more leg room on economy seats on Alaska flt on in-bound flt. Plane was 4 hours late in departing. While pilots seemed friendly, of two stewards, one was downright unpleasant and unhelpful, the other seemed pleasant but was more interested in reading his fashion magazine than providing service to passengers. Will not be flying Frontier again."
Pros: "The service and friendliness of two flight attendants."
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "The seat were nice, the flight was on time and the staff were kind."
Pros: "Quick simple"
Pros: "Direct Flight"
Pros: "Kayak got me a cheap flight! And it was a great vacation"
Cons: "Ridiculous unbundled pricing. They charge for aisle seats. We paid $19 each for seats that were NOT the ones with extra leg room. They charge $40 for carry-on items. The attendant never asked us if we wanted anything to drink. When we requested something, she had to have a more senior attendant come tell us that only water is free. Soda is $2. A couple traveling with us bought the trail mix, which was incredibly stale. He asked for water, which he never received. Fly Frontier only if there are absolutely no alternatives."
Cons: "My only complaint is that is not reasonable to be charged by a carry on luggage. I didn't check in any luggage but still have to pay for two carry on one for me and one for my daughter. Not a good policy for business."
Pros: "Smooth check in and friendly staff"
Cons: "Cannot recline the seats"
Pros: "On time"
Cons: "Charge for baggage, $40 per bag, was not obvious at booking. Fees were very high compared to the ticket price. Seemed like gouging to me."
Pros: "Nothing. Literally nothing at all."
Cons: "This situation is a clear statement about the unfortunate state of affairs regarding "customer service". If anyone uses the bromide "the customer is all important", cite this example as proof positive of the lie that is that tired statement. This circumstance, was, essentially no one's fault and yet the employee reaction on behalf of Frontier airlines speaks volumes to the general attitude that the ORGANIZATION takes toward its paying customers. Due to delays on the first leg of the trip from DC to Denver, the connecting flight was missed. This is understandable on its own, as I have no expectation that a second flight would be held for me. However, the fact that Frontier, as an organization, feels ABSOLUTELY NO OBLIGATION WHATSOEVER to assisting their customers in arriving to their ultimate destination in a timely manner means they will never, EVER, get my money again. To make matters worse, the two options they DID offer, were unacceptable: 1) Offered a flight to an airport an hour away from my destination & 2) Offered a flight to my actual destination...two days later (in the airport on Tuesday; they offered to get me on a flight to my destination Thursday) AND this offer with absolutely no assistance regarding sleeping arrangements for TWO NIGHTS. In short, trip was complicated for which I do not blame Frontier. However, their complete lack of customer service to a paying customer ultimately has cost them future customers. My family travels frequently and I will certainly advise any and all persons I know NOT TO EVER TRAVEL ON FRONTIER AIRLINES! I will, however, recommend the FAR MORE CUSTOMER FRIENDLY DELTA airlines)"
Pros: "Good piloting, nice landings despite turbulence, low clouds and wind."
Cons: "I travel a lot and understand that being a flight attendant isn't always a fun job, so I do my best to minimize my burden on them, but their attitudes made me feel like they despise their passengers and think we're all stupid. A couple crew members were nice, but the rude ones I interacted with ruined the experience. Also, not the employees fault, but they pitch you their crappy credit card for 10 mins then stuff brochures for it in your face. I'm already stuck on a plane in a cramped space next to someone who smells bad, I don't need advertisements that I literally cannot escape added on top of that. Their app is okay, but their website is awful. They nickel and dime left and right. Finally their seats are too short! I'm 6'2" and if I sit up straight and lean back, my head is over the top of the seat. I got suckered into a cheap fare but wish I would've paid $100 more for a half decent airline instead."
Cons: "Hidden fees! Beware! At no time were we made aware that it cost an extra $40 to bring a carry-on. Also, anything to eat or drink will cost you. NO complimentary snacks or beverages! Even on a 5-hour flight! Ridiculous. I'm surprised they don't charge you to use the restroom."
Pros: "Our flight was delayed due to weather conditions, and I like how Frontier kept us informed."
Cons: "I didn't like the marketing for other services that was done on the P.A. system. The presentation was too long and exhausting. Especially for a red-eye flight that was an hour late! May I suggest referring customers to written materials instead?"
Cons: "The staff was rude, line to check in luggage was huge because they were understaffed. If you don't get your bags checked in 45 minutes before your flight, you don't get on your flight. I had already been in line for 20 minutes and when I got the the desk at 40 minutes until my fllight, she said "too bad." Great Mother's Day for me sitting in the airport for 7 hours until the next flight out. Girl was horrible and totally rude. Never again."
Pros: "Bigger plan. Not over booked"
Cons: "Price of food"
Pros: "The crew had a smile and were friendly."
Cons: "Look, it's a budget carrier. I get that. But I add a bag to my flight and my ticket is now what it would have cost to fly Southwest. I'm 6'4", and I *barely* fit into the seats. My knees touched the seat in front of me the whole flight. And the seats don't recline. To make everything just perfect, they lost my luggage on the flight home, and the lady who worked with Frontier who took all 15 (?) of us who had lost luggage over to make a claim said "this is normal for flights coming from Denver - it's a hub for Frontier, so luggage gets misplaced all the time." I'm sorry, that's not acceptable as an answer. I've never had a lost bag while flying with others, so that's what I will do from now on."
Pros: "Fast boarding. Crew is super friendly. Thats about it."
Cons: "Seats are increadebly uncomfortable. $3 for a soda, not even a bag of peanuts is offered here. No entertainmet, no movies, no wifi. Not even a magazine No tray where to put your food or ipad. no pillow, no blankets. $40 for a carry-on bag $20 to pick your own seat at checkin."
Pros: "Gate agent was fabulous"
Cons: "Thisvwas my first flight with frontier. After being delayed 2 hours they cancelled our flight with no explanation. The re booking process was a nightmare. Frontier employees at the airport gave passengers completely different information than those at their customer service center. Lots of unhappy people."
Cons: "Seats cramped and lousy service."
Pros: "Quick flight"
Cons: "Very rude customer service from the flight attendant made a comment saying he makes the rules ! Very inappropriate!"
Pros: "If you love being late and delayed, fly frontier. All the flights from Minneapolis to San Diego coming and going with the layover in Denver or delayed. They charge for everything at the gate which brings the price up to the competitors price which were direct flights instead of a layover. Never again. They charge you for the carry-on at the gate. It's sneaky And deceptive. Read the comments, it's also their standard practice."
Pros: "Friendly crew"
Cons: "I have to pay for water. What if you're I a rush and can't find a water fountain between flights? No reclining seats, wasn't aware."
Cons: "They charge you extra to carry on a bag, extra to check a bag, extra to reserve a seat, and the flight was overbooked. There was a painfully loud noise coming from the right wing the entire flight and nobody seemed to care."
Pros: "On time Good Price TSA Pre"
Cons: "Seats don't recline They were out of sofa I was willing to pay $3 for"
Pros: "I used to love flying Frontier—the airline with the cute animals on the tail of the planes. Now I call them the F word in airlines. If you want to fly Frontier, I want to make sure you’re forewarned. Their slogan is “A different kind of animal.” This animal is very cunning. And slightly savage. First, if you’ve been suckered into their $59 airfares, you already know what’s waiting for you. Wait. You actually want to fly back home? Well you’ll end up paying the same price as you would most any other airline. But wait…what’s this? Actually, their rates are about $100 cheaper than normal. What they don’t tell you is, they charge $30 for you to carry on your own baggage. I always thought it was ludicrous to charge me to carry my own bag onto a plane. Keep in mind that’s one way. So it’s $60 round trip. And that’s their discounted rate if you book online. It goes way up if you’re one of the unfortunates who wait till you’re at the kiosk to settle up with the Frontier Friskers. Oh, you say you want to actually choose your seat? That’s $13 minimum. For each leg of your trip. Don’t be surprised if they figure out a way to charge you for each leg of your body. That’s for a normal seat. If you don’t cough up the $13, they’ll randomly seat you wherever they want. I wouldn’t be surprised if they counted the lavatory as a possibility. So, that’s $60 for your own carry-on luggage. And a minimum $26 if you dare to choose your own cheap seat. Hmm. That $100 savings is looking rather slim right now. Speaking of slim, that describes their seats. And they don’t recline. You’re straight upright your whole trip. And the padding is about as comfortable as a cheap mattress in a cheap motel. The best way I can describe the feeling: Say you’re on Sesame Street and your job is to sit on the capital letter ‘L” for two hours. So while spending what feels like an eternity in L, maybe you’d like something to quench your thirst. That’s $1.99. Water? $1.99. A snack? $2.99. I’m surprised they don’t charge for toilet paper. By the square. (To be fair, I just learned that a cup of water is actually free. “For today,” said the flight attendant. “That could change.”) Nice Surprise: The people who work for Frontier are generally nice. But if this is the way Frontier treats their customers, how do they treat their employees? Do they make their mechanics buy their own tools? I wrote to the company to let them know how hugely disappointed I am with their changes. I never got the courtesy of a reply. I somehow like to imagine the CEO, in the true spirit of “no frills”, answering each customer letter by himself on an Olivetti typewriter from the 1970s. But I kind of doubt it. So there you have it. To be forewarned is to be forearmed. And if you have four arms, well, you might just fit their new slogan. Frontier Airlines: A whole different way to treat people like animals."
Cons: "Frontier's low fares which are deceptive. They charge you $60 for carrying your own bag! They charge you $13 per leg for the "privilege" of choosing your seat--even the normal seats. They charge you $1.99 for basic sodas offered by most every other airline for free. And they charge you $2.99 per snack. The seat are slim, terribly uncomfortable with virtually no padding and they don't recline! They don't respond when you write them."
Pros: "All though no food, short flight, nice price and great service and they are organized, I give a five star."
Cons: "The chair did not recline."
Pros: "Boarding process was easy Crew were attentive On time I didn't pay for a seat, but got a window anyway"
Cons: "Checked bag and seat fees Seats do not recline Charge for water! Tray tables are half the size of typical trays, but I guess since they don't feed people, it's not much of a problem"
Cons: "My flight never happened. I was supposed to fly on a Thursday, but because I was passing through Denver and a blizzard had closed the airport the DAY BEFORE, Frontier's flight was cancelled on Thursday. First I spend an hour and fifteen minutes on hold before finally giving up and calling back in the middle of the night. Then I waited fifteen minutes to speak to someone, who informed me that the earliest they could get me a flight would be TUESDAY. That is FOUR DAYS from my day of departure. My only options were a refund or a Tuesday flight. I asked to speak to a manager, but the employee refused to transfer me and eventually hung up on me. This was hands down the worst customer service experience I have ever had with an airline. I am still fighting for a refund, after I had to purchase a day-of flight with another airline to reach my destination. It required me to fly from a different airport and to a different airport, which was a nightmare for my other travel plans. Needless to say, I will never fly Frontier airlines again, and will never recommend them to anyone."
Pros: "Cheap fare."
Cons: "The remodeled interior puts the seats closer together from front to back and don't recline. That also limits the size of the tray table, which is tiny. Even as a tiny, short person, it was uncomfortable. For anyone of normal stature it would be torture. Paying for a "better" seat appears to provide very little if any added benefit, just keeps your party together. There is no entertainment, movies, music, or wifi so bring your battery pack charger. There is only expensive junk food to eat. My only option on my coast to coast flight was a red eye. So you arrived just wiped out. So if you do this to save money, in my overall assessment, it's just not worth it. I'll never do it again."
Pros: "Cheap if you have baggage."
Cons: "Cheap. No included snacks or drinks. No real tray table. Seats don't recline. Have to pay for all bags."
Pros: "Flight was cancelled due to weather.. we understand. Leaving my 70 yr old mother at the gate for 8 hours...not cool.Tried calling airport, Frontier airlines...and besides giving my m,om a place on next flight at 6 30 am. No one and I mean no one at Frontier tried to help us get a safe place for my mom. Instead we got an international call center with a nice operator that did not understand us. You really need a call center in America, with real people that belong to our culture. Stop sending our customer service off our country...and for a change hire americans. By the way I need you to give my mom 5 free flights to Denver and to San Diego Round trip. Thanks!"
Cons: "Baggage fees were ridiculous and the seats were very uncomfortable. Take off and landings were very rough."
Pros: "The gate attendant was super helpful and changed my seat to one closer to the front because I needed off the plain quickly for business. Te flight crew were personal and engaging, and made the trip lighter and fun (even). Well done crew!"
Cons: "The great price and then a la carte everything else is frustrating, but if you fly Spirit, you know what you're getting. The baggage fee for a carry on was too high in my opinion."
Pros: "quick bottle service"
Cons: "paying $65 for my carry-on"
Pros: "very littel"
Cons: "Terrible check in experience."
Pros: "I liked the hospitality and journey"
Cons: "There was a half an hour delay but that's fine"
Pros: "I got upgraded to 1st class for free!"
Cons: "Almost nothing to eat for those of us who have to watch our blood sugar levels."
Cons: "Pricing on everything, horrible!"
Pros: "Cheap fares. But you get what you pay for."
Cons: "Uncomfortable seats, delayed flights."
Cons: "It was horrible everything"
Cons: "Long flight and no snack or movie/entertainment"
Pros: "Boarding was quick. Up to date flight information was emailed."
Cons: "Online checking in was a pain. E-boarding passes not working... Had to print at the airport. 5 Hr flight did not have any (free) water offered!"
Pros: "The baggage check in cost more than the ticket!!!"
Pros: "Having a lot of option for a lot of things in a more fair prose."
Cons: "Everything. Everything like the places are with qualities, the car is perfect our flight was so nice what can I say. Just perfect"
Cons: "Although weather conditions were not Spirit's doing, on the return flight we had to wait in the tarmac for 3 hours to unload and 2 hours to retrieve baggage, we had a very rude crew member that eventually had a passenger return his rudeness with the same. After 2 hours of waiting was when Spirit decided to offer us 3 oz of water and a tiny package of cookie. Thank God for no medical emergency, but they didn't come out and offer actual bottles of water and/or a real snack. Terrible consideration toward the passengers."
Pros: "Nothing to start they couldnt find my revation"
Cons: "After wasting 40 minutes waighting to find my reservation they lost my credit card . It fell inside the counter they call manager they took a part the counter and they couldn't reach it. This is my last time traveling from spirit. The flight was delayed i was soposed to get in the airplane 2.00pm we didnt start bording untill 6pm. It was awful"
Cons: "The extra cost for carry on baggage was not anticipated"
Pros: "On time. Very friendly staff. Will fly again with Spirit."
Pros: "Price and Spirit employees."
Cons: "Being a sardine, and getting nickle and dined."
Cons: "Not enough leg room, seats need more cushioning."
Cons: "I had to wait in line for more than an hour until they opened the counter to check the baggage. They opened after 11:30 and there was a long line."
Pros: "Spirit is terrible."
Cons: "They downgraded their flight to a lesser capacity and kicked us off the flight. Cant believe someone can do that without propeet notification. Terrible experience and I will never fly spirit again"
Cons: "The verry expensive Price for a Carry on"
Pros: "I could tell the plane was relatively new because of the details. The crew members were always available and helpful."
Cons: "No room for the legs, no recliners, small restroom. When boarding, 3 people had the same seat, one of the crew members solved the problem because luckily the flight was not a 100% full. 0 entertainment for the 6 hours flight (it was the same plane from FLL to Houston and San Diego) so I had to try and sleep (which was impossible). When I felt thirsty and wanted a cup of water, they told me it was a $3 dollar charge per bottle, I've never been denied water in my whole life, I found it nonsence. Overall, I would never fly Spirit again."
Pros: "The boarding process was easy."
Cons: "Seats are very small, not very much leg room if you only pay for "coach.""
Pros: "1. Short trip 2. Quick and relatively painless"
Cons: "1. Carry-on upcharge 2. Very uncomfortable seats"
Pros: "The staff in the plane were very rood and was fighting disgusted with every thing"
Cons: "The service and thinking how much we pay was vety poor not even water"
Pros: "On time. Pleasant service."
Cons: "On time. Pleasant service."
Cons: "Wasn't allowed to board flight. Lost ticket in taxi and when I tried to reprint at the kiosk, they said that because I was "checking in" less than 45 minutes before my flight that I would be bumped to a flight the next day. Had to buy a flight with a different airline."
Pros: "Free upgrade to emergency row."
Cons: "I got bumped off my 10AM flight and then Spirit didn't have another flight until 10PM. I took a reroute to LAX (I was going to San Diego) and would rent a car. That flight was also delayed 1.5 hours. Should have been simple business flight, instead I missed meetings."
Pros: "I did not like anything"
Cons: "First and last time flying Spirit Airlines. The flight to Los Angeles was awful. They have no affiliation with TSA precheck, so we waited in a huge, slow line for security. The plane was late arriving, and departed close to an hour late. The seats were so cramped - I am only 5'4" and my knees were only a couple of inches from the seat in front of me. I've never been so uncomfortable on a plane in my life. The return trip departure was also delayed. This was different model of plane, and it did provide a bit more leg room - by stripping the seats down to metal and a thin layer of padding. The tray table was about the size of a business-sized envelope. Wouldn't fit a food container, a laptop, or even a tall water bottle. It was completely useless. The discomfort is not worth the cost savings. And then Spirit sent me a "customer satisfaction survey" after each leg of the flight. I tried to open it both times, on an iPad and a laptop, and there was nothing there - no file to be found. So clearly they don't really want any feedback. I will never fly Spirit again."
Pros: "The crew was friendly, refreshingly casual, and very accommodating."
Cons: "The flight was delayed over an hour. After the agent at the gate told us we could go grab a bite to eat because of the delay we came back and they had boarded the airplane and wouldn't let us on our flight. Never flying Spirit airlines again."
Pros: "The airplane itself was nice."
Cons: "There was nothing about my experience that I was impressed with. Flights were very delayed without any explanation or preparation, the employees were incredibly rude to many people, and they were short and snippy anytime they were approached with anything. There was nothing posted about needing to pay extra for a carry-on, and paying for one the day of was $100."
Cons: "Flight got cancelled. So I missed my $500 follow on flight from San Diego. Couldn't speak to anyone from spirit. Kept getting hung up on. Absolutely the poorest customer service I ever received. Also spirit wouldn't compensate me for the $150 hotel room I missed Becuase of their cancelled flight."
Cons: "Found out at the airport that I had to pay $55 for my carry-on bag. This was more than the cost of my ticket. Was so annoyed I vowed never to fly Spirit again."
Pros: "nice crew. cheap tickets"
Cons: "On both my flights the departure was delayed atleast an hour without any of us knowing why. It wasnt even mentioned that it was delayed until after the stated departure time. really uncomfortable seats without and reclining or head rest adjusters. i guess you get what you pay for though"
Cons: "$55.00 for a second carry on is too expensive , it should be $25.00."
Pros: "Returning home on time"
Cons: "confusion at ohare late notice on flight changed"
Cons: "Spirit is very difficult to deal with. If you have any problems it will snowball out of control quickly because of their poor customer service."
Pros: "The only good thing was the nice agent who tried to help me get a new flight"
Cons: "My flight was cancelled. No reason given except weather and the tower. Other flights were leaving with no problem. It was cancelled as I went through security so I ahd no idea until another passenger at the gate told me. Everyone else had gone back down to the ticket counter to figure out a new flight. After waitng in line an hour I was told there was not another flight out unitl the next night. Also told I could have just called and gotten my refund instead of standing in line. I surprised my son with a day trip to lego land. I was flying out of san diego the next night. I had to leave that day from vegas. Because of the cancellation I had to rent a car and driv from las vegas to san diego. We got in late and missed our time playing at the beach and swimming. This was my only experience with spirit and I will never fly this airline again. It was absolutely horrible the way the cancellation was handled. You messed up my entire weekend with my son."
Pros: "The flight was not so bad. It is up to its value what we pay for. The small personal baggage is good enough for us to carry clothes for a week."
Cons: "Nothing in specific , everything was normal and am happy about the flight."
Pros: "The flight was very smooth, and the flight attendants were awesome."
Cons: "Everything was nearly perfect I just never give five stars"
Pros: "The smoothest flight ever. Everybody was friendly and helpful. The boarding was fast. This airline is cheap cause they offer the bare prices. Which does not include all that. Just like life if you want more you pay more. I love spirit"
Cons: "The seat don't recline but I'm y'all and have a lot of leg room."
Cons: "$55 carry on bag. Poor booking advice."
Pros: "On time"
Cons: "No consideration for disabled"
Cons: "Upon arrival at McCarran, found that the TSA Pre was shut down. Further, Spirit does not subscribe to TSA Pre for unknown reasons. I inquired at TSA about this and they could give no reason either. Spirit advertises "no frills" flying and so I assume it may be part of this scam to save costs (?) of printing "TSA Pre" on their boarding passes to allow quicker passage through the checkpoint. Spirit levies an up charge for everything but breathing the air in their planes and part of this seems to be the elimination of reclining seats. I'm 6'4" and have difficulty sitting comfortably in the seats, my knees jammed against the seat back in front of me. Also, I feel every movement of the passenger behind me for the same reason. Very annoying. I'll not be flying Spirit again."
Cons: "Smallest most uncomfortable seat and row I've ever been on. Chair recliner was broke too."
Airlines flying from San Juan Luis Munoz Marin Intl to San Diego have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Juan Luis Munoz Marin Intl to San Diego
Masks required on board, masks provided on flights from San Juan Luis Munoz Marin Intl to San Diego
Social distancing seating
Middle seats unavailable to book on flights from San Juan Luis Munoz Marin Intl to San Diego
Testing for antibodies, testing for symptoms for flights from San Juan Luis Munoz Marin Intl to San Diego
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