This is regarding my first leg of the trip (LGA-SAP). We boarded on time from NYC, but we were waiting inside the plane for almost 2 hours, I had to connect in Ft Lauderdale for my flight to SAP. I asked the crew to call florida and have them wait for me, as I would arrive 5mins past their departure. They didn't wait and I had to stay 24hrs in ft lauderdale, had to pay for hotel, transportation and food - ZERO compensation or apologies from spirit. WILL NOT fly with them again and will make sure I tell a lot of people about my experience.
This airlines has the audacity of charging average prices for tickets and on top of that $40 for a carry-on, and $3 for any beverage or snack on the plane. NOTHING is complimentary, the seats don't even recline. Save yourself the pain and never fly spirit!
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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