Most visitors from John Wayne (Santa Ana) can enter Bogotá without restrictions.
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Visitors from John Wayne (Santa Ana) are not required to quarantine after entering Bogotá.
Visitors from John Wayne (Santa Ana) are not required to present a negative COVID-19 PCR test or antigen result upon entering Bogotá.
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Travelers must comply with follow-up health checks via the app.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying to Bogotá from John Wayne (Santa Ana) requires at least one layover, as there are no direct flights for this route. The shortest flight duration is 8h 30m.
In the last 72 hours, the best return deals on flights connecting John Wayne (Santa Ana) to Bogotá were found on Spirit Airlines ($287) and United Airlines ($526). Spirit Airlines proposed the cheapest one-way flight at $222.
Yes, you’ll need a passport to travel to Bogotá from John Wayne (Santa Ana).
When flying from John Wayne (Santa Ana) to Bogotá, you should consider leaving on a Wednesday and avoid Mondays if you are looking for the best rates. For your return to John Wayne (Santa Ana), you’ll find the best rates on Mondays and the most expensive ones on Saturdays.
On your way to Bogotá, you’ll fly out from Santa Ana J. Wayne/Orange Cnty. You’ll be landing at Bogotá El Dorado.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Bogotá with an airline and back to John Wayne (Santa Ana) with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Bogotá from John Wayne (Santa Ana) up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: Crew was amazing. Very attentive and welcoming.Read more about Delta
Pros: Crew was amazing. Very attentive and welcoming.
Pros: Good service amazing crew clean airplane good cleaning protocols
Cons: Everything was good
Pros: Enthusiastic and honest/informative pilot
Cons: I think all was very good
Pros: Had seat open next to me
Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival
Pros: Good experience
Cons: Better snacks
Pros: I like the comfortable seats and the entertainment feature found on every seat.
Cons: Not much. Delta is superior
Cons: Aircraft was too warm. Needed more air!
Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.
Pros: Friendly staff.
Cons: Late boarding. Slow de-boarding.
Pros: great crew
Cons: Plane very late. Boarding was chaos
Pros: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Cons: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Pros: Pilot and his ability to maneuver the turbulence. Also variety of snacks.
Cons: Felt hot in the plane.
Pros: The movies offered were decent
Cons: I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again .
Pros: very fast boarding , attentive , and easy to figure out
Cons: seats cushions
Pros: The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though.
Pros: Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can.
Cons: Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better.
Pros: No problems occured
Cons: Takes so long to board
Cons: The Wi-Fi cut out a bit
Pros: Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy.
Cons: The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops.
Pros: Internet, seat.
Cons: Tv screen, sound .
Pros: Boarding, friendliness of staff
Pros: Not much
Cons: Almost everything. The flight boarded late but quickly. We sat on the runway for hours. We were VERY delayed for RDU arrival. Luggage was slow in getting to baggage claim. Not enough help with baggage was available.
Pros: Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!
Pros: Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg
Pros: And arrived early, too.☺
Pros: Everything was great, flight attendants were awesome
Pros: Quick flight, great landing and takeoff.
Cons: Everything was great today.
Pros: Food was good Movie technology was good Staff was helpful Aircraft was spacious
Cons: Not a lot of family movie selection
Pros: They gave me extra pretzels and 2 cans of soda
Cons: The seats were awful.. Miniscule
Cons: They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong
Pros: The food was good. The entertainment choices were plentiful.
Cons: I missed having a personal vent by the individual lights above the seats.
Pros: Flight wasn't full so the service was very good lots of food and snacks and we arrived early too
Cons: Music was a. Bit limited
Pros: El personal abordo muy amable llegamos a tiempo
Cons: En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta
Pros: Smooth, easy, still long
Cons: Still long
Pros: Comfort and boarding
Cons: Delay and food
Pros: Had a great experience on my flight. All on time, and connections were great.
Cons: Never again!
Pros: I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy.
Cons: The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake.
Pros: On time great staff
Cons: Little cold
Pros: Chicken kale salad was inedible. I did not know chicken had gristle!
Pros: The crew was friendly and efficient.. Our seats were comfortable for the long flight.. great amount of entertainment to enjoy for such a long flight.. and good variety of food..
Cons: We had a 3 hour delay due to mechanical issues.. but the safety measures the crew and staff took was very much appreciated.
Pros: They offered water and snacks It was quick
Pros: The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good.
Cons: The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying.
Cons: Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide.
Pros: No drink because didn’t open de bottle. No one care about it.
Cons: Well just some more variety of foods I guess
Cons: Almost 2 hours of delay
Pros: Flight went well. Glad it was on time. Almost missed it due to other flight not being able to land initially
Cons: Screen malfunctioned and kept asking for language during movie
Pros: Nice sandwhich
Cons: Better organization with the boarding, and the waiting room at Panama was really bad.
Cons: None entertainment system
Cons: I lost one of my suitcases!!!!
Cons: Too warm in cabin. Someone was sitting in my seat 7D and actually began to negotiate w me to sit somewhere else.
Cons: A seat in First Class.
Cons: Bad bad “ breakfast “ They promised me a boucher of $300 for the delay in Miami but I still whaiting for the response of the email more than a month
Pros: Customer service
Pros: The space between the seats
Cons: The food and de the movies, too old
Cons: 4.5 hour delay so connecting passengers could make the flight. Unacceptable. Maybe the airline ways 30-60 minutes, but no, Copa as a third world airline decided to make everyone wait 4-5 hours. So, rather than arriving at 11pm, we arrived at 3:15 am. Unbelievable from a Star Alliance Partner.
Cons: Crowded and disorganized Panama gate and boarding. No tvs or entertainment. Bus shuttle in Panama and in Bogota
Cons: More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.
Pros: The flight from Panama to San Francisco was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries.
Pros: Crew was nice, flights were on time, overall not bad.
Cons: Would be great to have plugs or USB plugs at the seats and a little more room.
Cons: No seat assignment, over booked flight, lost my baggage
Pros: Easy connection, easy inspection and punctuality.
Cons: FOOD!!! Options very limited and preparation very poor.
Pros: I wish I could give more feedback but I was unable to get to my connecting flight.
Cons: I was unable to reach my final destination after being denied entry into Panama City, even though it was just a layover. I'm very upset as I have to reach Quito, Ecuador by March 21st to propose to my girlfriend. Any help would be greatly appreciated.
Pros: The seats were better than the last flight
Cons: Improve entertainment
Pros: The arrival time was very convenient.
Pros: La puntualidad, las conexiones y el personal, excelentes
Pros: Flight crew and service
Pros: Is almost on time
Cons: Servicio is bad, seats very uncomfortable and the airplanes are super old
Pros: the plane and the service
Cons: the airport don't have a good court
Cons: This flight was not Wingo but Copa operated by Aerorepublica but the crew and planes were Copa.
Pros: Short flight, nice snack.
Pros: It was nice and fast.
Cons: After reporting that things were stolen...Copa deny my claimed.
Cons: My connection flight arrive extremelly far from the bogot flight gate, there was no onborad entertainment, some of the crew were rude to other passengers, poor comfort I wouldnt recommend copa to anyone
Cons: The crew was unfriendly
Pros: Excelente !10.0 un placer viajar con Copa
Cons: I expected Kayak application and Copa Airlines to advise travelers that they need a visa to Venezuela before expending $1030 on an airline ticked. I cold not travel because I was missing my visa to Venezuela. The visa requirement for US travelers is recently implemente this past February and many people dont know about it. This should be published before people buy their tickets!!! Thanks, E. Vazquez
Pros: Service and on time.
Cons: Service and being on tine.
Pros: Crew was friendly
Cons: Long delay living PTY
Pros: it was nice to actually get a meal. that doesnt happen in the us anymore. i was able to check a bag without a ridiculous $50 charge. the first time i had checked in years and it was very convenient. reminded me of how flying used to be before they all became buses in the sky, and for a very reasonable price. the staff were all very friendly from the gate agent to the flight attendants. also, a free drink is a lovely touch. would definitely fly this airline again.
Cons: i had no problems honestly. my most pleasant flightin a while and i fly frequently
Pros: Smooth Flight great drinks and food
Cons: On my return flight home, they wouldn't accommodate adjusting my itinerary because I wasn't feeling well. I was willing to pay change fee for 1 layover instead of the 2 layovers on my original itinerary. They wanted to charge me $700 which was greater than my original ticket. So I flew on the original itinerary at started my travels @ 7am on Monday. Flight from Bogotá to Barranquilla w/Avianca airlines was great. In Barranquilla I had a 4 hr layover, checked in w/Copa agent and he said my bag was on plane. In Panama, there was a 1.5 hr layover so I assumed no issues getting my luggage to the correct connection. The flight from Panama was delayed by 40 mins w/no explanation. We just sat on plane. They only played one older movie, plane was old and they did 1 beverage service w/meal for a 5.5 hour flight. I finally arrived back to ORD @ 12:15 am Tuesday. I waited for my luggage in baggage claim for 35 mins. It doesn't arrive and I ask attendant, who brushes me off and says this is the claim for Copa. She disappears for 30-40 mins. I finally see her walking back into international baggage claim (over an hour has passed that I've been in baggage claim) and tell her my luggage did not arrive. She asks me for my claim ticket then proceeds to say "oh yes, I was informed your bag did not make it." I'm upset because it's 1:40am and she could have saved me an hour if she would have helped me when I first asked. I also am curious how an airline loses my bag twice.
Pros: At least they relocate us in a hotel to wait for the next flight
Cons: I needed to arrive my destiny as soon a possible and they canceling the flight and putting me on another leaving the next day is not what I had in mind.
Cons: Cabin crew based in South American countries don't speak a word of English.
Pros: Good food
Pros: La atención
Cons: La comida
Pros: So much turbulence! Plus the flight attendant wasn't very friendly.
Pros: Las personas del check in hicieron lo mejor posible
Cons: El vuelo estaba sobrevendido y hasta última hora no me dieron asiento
Pros: its was very, very good. all the personal was nice. Congratulations in the future a thing fligth with copa.
Pros: Again, went very smoothly.
Cons: No complaints.
Cons: No priority boarding for check in, Albright places were available I was put in almost the last row for my 3 flights that included short connections.
Pros: Very nice and friendly service
Pros: Crew was excellent
Cons: Nothing really. LH first class cabin is one of the best!
Cons: Improve quality of on board announcements.
Pros: The crew was great,we had the last seat.
Cons: Better seats,better food.
Pros: Fairly comfortable, good cabin crew
Cons: Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up
Cons: Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed.
Pros: The seats were comfortable
Cons: The food could be better
Pros: Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands.
Cons: Had to wait in tarmac forever from Frankfurt to Florence
Pros: Flight itself was good. Crew was nice
Cons: Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection
Cons: Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later
Cons: All was fine
Pros: The crew was intuitive and caring. Very nice and polite
Cons: The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate
Pros: flight on time-good sevice including food tha I ordered in advance and all my luggage arrived.
Pros: Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!
Cons: Food could be a bit tastier ...
Pros: The fact that it was indeed a plane that went to europe. that's it.
Cons: The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong.
Pros: Aircraft, cleanliness, crew, food
Pros: Great food, great service. Crew was very nice.
Cons: The video screen at my seat was malfunctioning.
Pros: The crew was excellent and always there to help. They managed a 15min boarding due to being well organized.
Cons: I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing.
Cons: Special meals were wrong with two meals during the flight!
Pros: Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious.
Cons: Because the one came in from London Got Delay And I miss my flight
Pros: Entertainment was good and varied
Cons: Seats were horrible. I'm only 5'1" and the seats were too short. Also there was no room under the seat in front of me so that the backpack that always fits completely under the seat in front stuck out and there was no room for my feet. I could not move. Food nice but pretty tasteless.
Pros: Even for such a short flight you still get a small snack and drink.
Cons: Waited an hour after boarding in the plane.
Cons: Was delayed which caused us to miss our connecting flight
Pros: The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding.
Cons: The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo.
Cons: I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours
Pros: They’re very polite persons
Cons: The way they treat people
Pros: Everything is good
Cons: Food use to be better
Pros: Slept like a baby with no interruptions.
Cons: Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!
Pros: Crew was extremely warm and friendly.
Cons: Movie/TV selection could be wider/better
Pros: The service couldn’t have been better! Constant supply of water, the food was good, and they have champagne in economy - always a win for me!
Pros: Boarding was done very quickly. Unlike the norm nowadays, people weren't cramming every single inch of space in the overhead. In addition, the flight wasn't full so my travel companion got to enjoy a full row to himself while I enjoyed an empty seat next to me to stretch out. The food was very good. The staff came by quite a few times to offer orange juice or water. The entertainment syren was excellent. I watched four full movies on the trip and have in mind at least a couple more for the return leg.
Cons: Not a thing.
Cons: THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE
Pros: The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too.
Cons: When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it.
Cons: Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button.
Pros: Not good
Cons: Long lines and chaos at counters two hours waiting -- poor hotel provided-- poor food -- so awful. Now I hope we can get home today
Pros: Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights.
Cons: Zip. All was good for these well seasoned travelers. We appreciate the extra attention.
Cons: They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta.
Pros: I enjoyed it.
Pros: I did Bangkok - Bogota and my bag was checked to my final destination. They have a 1 stop way to get to Bta, very convenient. Flights on time Nice meals
Cons: Low bag weight allowed, I got only 23 Kilos even it was such long way
Pros: Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old.
Pros: The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends.
Cons: Everything's was fine
Pros: The crew was so pleasant, the seats reclined extremely comfortably, the TV and movie selection was great, the food service was prompt and I never felt like I was bugging them if you asked for something extra (not that you needed to ask cause they made frequent multiple trips down the aisles)
Pros: I love the Service the attender provided
Cons: In Boston, the boarding process was worst I have seen of any airlines and terribly organized. Given it was 747 flight, the boarding took over an hour and 50 min behind scheduled start time. The crew did not board until after the scheduled boarding time. No crowd control or baggage control announcements. compounded with traffic on the runway
Pros: Food good. Movies with variety.
Cons: Had to change gates three times at Munich. Ridiculous. Wifi very poor in gate area
Pros: crew was nice and friendly and the plane landed earlier than estimated.
Cons: Middle seat was occupied on my flight.
Pros: Attentive crew very appreciated!
Cons: More legroom
Cons: I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move.
Pros: Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly.
Cons: Crew late to second leg of trip. Visibly tired from a long day.
Cons: The crew was outstanding and the aircraft was new and comfy
Cons: Taxi time to gate was almost half hour.
Pros: After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319
Cons: Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels.
Pros: Crew was good for the situation.
Cons: Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding.
Cons: Rude staff, not willing to help
Cons: The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay.
Pros: Left on time. TSA boarding pass.
Cons: 1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore.
Pros: Crew was nice.
Cons: Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others.
Pros: The flight entertainment is really nice.
Cons: Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly.
Cons: My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances.
Pros: From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service.
Cons: The TSA agent was cold and it took a supervisor to ensure our needs were met.
Cons: My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!
Cons: We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later.
Cons: Flight network sent an incorrect name to the airline and i had to go under so much trouble the day before just to correct itz
Pros: All AA employees I interacted with were professional & very helpful to me & my family. Thank you
Pros: Food voucher, small consolation for a missed dinner with family!
Cons: Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!
Pros: In flight entertainment is good.
Cons: Leg room is getting less and less. I’m 5’10” and couldn’t move my legs.
Pros: Everything but the boarding.
Cons: The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait.
Pros: Almost all parts were more than satisfactory as expected
Cons: Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues.
Pros: Seats were comfortable
Cons: We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours
Pros: We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way.
Cons: Everything else was fine.
Pros: Nice staff
Cons: Luggage is lost
Pros: In seat entertainment screen and USB charger. The chicken salad
Cons: Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good
Pros: I loved getting up close and personal with others.
Cons: I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for.
Pros: Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!
Pros: The flight crew was exceptionally kind
Cons: I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines
Pros: Have a great trip without any problems.
Pros: Food was goof
Cons: Staff never smiled or even said hello. May be culture but better training is needed.
Pros: Entertainment had many options with a few good and recent movies.
Cons: I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time.
Pros: Fast boarding and left gate on time on a holiday
Cons: Felt cramped in like cattle
Pros: The only thing to like was arriving on time.
Cons: Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!
Pros: They got us seats on a Latam flight later in the day.
Cons: I don't like being bumped from a flight when you have e-tix in hand from a month previous purchase for three travelers.
Pros: Got pretty much what I expected from economy.
Cons: Lack of planning for carry on bags.
Pros: La puntualidad de los vuelos.
Cons: El vuelo lo operaba American Airlines y no parecía una línea con alianza de vuelo ..chek-in automatizado no apareció mi boarding así que hacer fila para resolver..afortunadamente lo hicieron de una.
Pros: Entrtainment and food.
Cons: Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem.
Pros: How dark the flight was to sleep
Cons: Delayed flight
Pros: The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed.
Cons: We were delayed due to weather.
Cons: It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for.
Pros: COMFORTABLE SEATS EVEN FIR A BIG GUY LIKE ME, FRIENDLY STAFF.
Cons: LAST RED EYE FLIGHT WAS CANCELLED
Cons: Connecting flight between LAX-PHX and PHX-STL cut it pretty close. I had to run across the airport at PHX which is a little hard considering how big the airport is.
Cons: I was very uncomfortable. My seat would not recline at all & I was seated to a very large man that
Pros: They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth.
Cons: During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!
Cons: Better seats, better food
Cons: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .
Pros: One lady was so mean when I asked her a question .
Cons: Be more smiling and helping customers when needed
Pros: The crew was very attentive
Cons: Food and seat comfort
Pros: The crew was amazing
Pros: Good seat
Cons: Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers...
Cons: Toilets were extremely dirty. Impossible to use
Cons: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.
Pros: Timing, easy boarding.
Pros: Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early.
Cons: A bit more space for placing magazines etc would be welcome
Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well
Pros: The crew was good. Seat is ok, not very comfortable.
Pros: Got In ahead of schedule
Cons: The boarding process
Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.
Pros: boarding is quick
Cons: crew push you hurry. and the space is too small.
Pros: The lunch in the flight back. The service was good.
Cons: The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying.
Cons: Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight.
Pros: Everything good litle big later but always is like this...
Cons: The latter
Pros: on time
Cons: very uncomfortable plane/ seats
Pros: Crew was very helpful
Cons: Food could've been better
Pros: The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!
Pros: The crew members were all very kind!
Cons: Unfortunately, the wifi was not working the entire 8-hour flight.
Cons: Bad customer service. Food was stale and I threw up
Cons: Barcelona to Madrid... got the TB section. Chorus of coughers in these days.
Pros: Comfortable flight good crew and entertainment
Pros: The discomfort of the cramped seating overshadows everything
Cons: This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again.
Pros: Premium economy was very comfortable on Iberia. Their advertisements are true. We also got a great fare. Checkin at Madrid was pretty quick and security moved right along.
Cons: Getting on the plane was an adventure. Note clear where they wanted groups to go. Food was ok; drinks limited in choice.
Pros: The plane arrived safely, it will get you where you want to go.
Cons: Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well.
Pros: We left on time.
Cons: We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight.
Pros: Read my experience in the disliked comment.. and you will understand why there's nothing to like about this trip
Cons: I know this is a budget airline, but the customer service was beyond terrible. Originally when I booked this flight, expected departing time was at 14:30 and I booked an earlier flight in accordance with Iberia. We had a connecting flight from Lisbon to Barcelona with Vueling (coshare of Iberia) which was expected to arrive at 12:00. However, it was an hour late. In addition, Vueling insisted we volunteer to check in our carry on bags due to lack of overhead compartment space. Yet when we got on the flight, there was evidently enough space. Thus, while waiting for our baggage, our flight to Oakland was already on last call. We explained our situation to Iberia and their customer service would not help us. They refused to cover the cost of our flight and stated we needed to purchase another flight out of pocket, which was quoted to be $1100+/person! Save your time and money and book with another airline.
Cons: Food could have been better.
Pros: Not much
Cons: Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it.
Pros: Seats were comfortable, excellent movie selection, ample leg room, clean and new plane, staff was attentive.
Cons: Food was average, foot rests were hard to operate, alcohol selection was scant, only beer and wine are complimentary, you must pay for spirits in premium economy
Pros: Meal and drinks
Cons: Flight was extremely packed and 5 hours long. It was loterlly from hell.
Pros: Flight was early to Madrid (i.e. shorter duration than planned).
Cons: Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space.
Pros: I did a up grade To bisnees an it was very disapointed
Cons: NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA
Pros: The flight was nice, take off and landing went very smoothly, small turbulences on the way but nothing serious. Flight was on time as a result.
Cons: Seats are not comfortable specially during almost 12 hour flight. Though I picked my seat when getting my boarding pass, they changed it in the end.
Pros: The entertainment was readily available.
Pros: It was very slow beginning with taxing to the airport and then disembarking. We stood for a very long time before the door opened. Probably the delay getting to a stop when in the taxi mode was due to the airport crowdedness and not the airlines fault.
Cons: Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English.
Pros: Good Entertainment, .
Cons: Iberia Airlines The flight attendants on the Iberia section of the flight from Madrid to Chicago could have cared less. The plane was late and the crew could have cared less. They fasten seat belt sign was on way way too long with no turbulence so they did not have to open the bar. They would not serve vodka from the cart and you needed to go to the back of the aircraft for it. Will not fly Iberia again. .
Pros: Most all aspects were excellent
Cons: The main food serving was OK. The light serving was not. It was a thin slice of turkey ham inside a piece of bread. Also no small snacks available during the flight. The WiFi is a great idea however it did not work for me. It is a good thing I only paid for the 4.99 euro option.
Cons: I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week.
Pros: Great selection of movies. Got food and was able to sleep some.
Pros: Guests were boarded quickly. Crew was friendly.
Cons: Food was tasteless and bland. Crew was not very attentive.
Pros: In flight entertainment
Cons: Hard to see how anything could have been done about this, but on my flight every seat was taken (except the one next to me) so I thought I'd have a little extra leg room....NOT!!! Then a 300-lb guy sits in the seat next to me. So for 11 hours I'm trapped by this guy's huge bulk and it was difficult to move my legs around any; very unpleasant. And I paid $45 to get that window seat instead of my original seat that had been randomly assigned!! I wish that airlines provided a couple seats for tall people, because our height is a kind of disability given the cramped seating (which average height people complain about).
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John Wayne (Santa Ana) (SNA)United States