Did not get seat I reserved. Stuck in middle seat. Very late.
Good food and service once on flight and again fixed connections before landing
Terrible boarding experience. Rude gate workers and almost two hour delay because of it
It's third time British airways lost our baggage. Come on BA, you can do better than this!
I had to pay for my standard seat selection, even within the 24 hour period. They wouldn't serve me tap water, I had to pay for a bottle. The boarding process was abyssmal. Not a great trip.
Nice new plane, great staff, decent comfort
Boarding was slow - also such a fuss made about the difference of services in each class -
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