Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price of a round-trip
|$417||(avg. price over the last 2 weeks)|
Good deal for a round-trip
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Jersey.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Jersey is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Jersey with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Jersey up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The legroom on AA's new planes is atrocious."
Cons: "They charge for coffee."
Pros: "Bos to Rome via jfk. Both flights easy in all ways. Grrat first class seat one first flight and quite good bus class on second. New Flagship Lounge a real plus."
Pros: "Efficient boarding and on time departure."
Pros: "i could sleep on 3 seats, because had two seats free near me))))"
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Pros: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Cons: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."
Pros: "Snack was a good portion. Filling for a 5 hour flight"
Cons: "Entertainment system did not work for my seat. No movies available"
Pros: "Nice seats, good food, good service"
Pros: "Our MAD-JFK flight was delayed and we weren’t going to make our connection, so American Airlines automatically rerouted us through Philapdelphia, and got us to Indy just two hours and thirty minutes later than our original arrival time. I was very pleased wiht this service"
Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."
Pros: "Great crew very friendly"
Cons: "Small plane"
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"
Pros: "Wonderful and super friendly crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."
Pros: "The movie/tv system did not work despite a lot of time trying. Very disappointing when taking a long flight with a 10 year old."
Cons: "Not enough time in London to change planes. We missed the flight"
Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Cons: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"
Cons: "More options with first class food"
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"
Pros: "The crew was so friendly and helpful and especially kind to my five year old son."
Cons: "The plane was quite old and so the entertainment options were poor for such a long flight."
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Pros: "The crew on board the air craft was great"
Cons: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."
Cons: "Uncomfortable seats, no entertainment available"
Cons: "Practically no food was served."
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "This is not an experience I would wish upon anyone."
Cons: "My booking for some bizarre reason had my name on it twice and I was out of luck. Air berlins does not have a counter in any of the airports. If you are flying this you are on your own. If anything goes wrong you'll be stuck calling a 1800 number to Germany. Worst experience of my life had to buy a new ticket at the counter for 5k dollars to get to Berlin with family."
Pros: "I like the crew, they were very nice all the time"
Cons: "They need to put the airline name that they use. No one at the airport knew about republic airline After I couldn't find republic airline I stopped at American airline and asked them there they told me that I'm flying with them not republic"
Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."
Cons: "No sense of customer service whatsoever! Avoided helping people at every opportunity. The way the spoke with and treated customers was appalling. AA nickel & dining for seat selection until one gets to the gate (and a actual agent shows up 45 mins or so before takeoff) is a shame."
Pros: "We got to New York. The flight was very nostalgic... it felt like I was flying fifteen years ago."
Cons: "And by flying fifteen years ago, I mean in an old 757 with overhead screens, dated interior, and a flight crew that couldn't estimate time worth a dime. AA gates D7-D9 at San Juan are straight out of the original Home Alone movie. Every time the pilot said something should a few minutes, it took about twenty minutes instead."
Pros: "Delivered bags at jfk within 20 minutes"
Cons: "Time warp in block buster videos from 2000"
Cons: "Space in the economy seemed to be shorter than in other 777-300 of other airlines"
Pros: "Comfortable flight, had power outlets, arrived early. No complaints."
Cons: "hard chairs no space between legs no food nor munchies entertainment can be better"
Pros: "Toooo worst"
Pros: "The entertainment. The fact that we had TWO meals - each one delicious!! The fact that we sat in the two seats with window and aisle."
Pros: "Everything left on time. There were no problems, but also nothing special."
Cons: "Not a very friendly staff. It certainly did not make me overjoyed about returning to America."
Pros: "Food was decent, crew was pleasant and flight was on time."
Cons: "Plane was super old and worn out."
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Pros: "Crew was proficient."
Cons: "Seating was compact, reminded me of the buses that run from Mexico to the US. "Let's see how many we can fit in there?" Rubbing elbows the entire time."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "The crew members were very friendly"
Cons: "My seat was a tad bit uncomfortable."
Cons: "The snacks where gross."
Cons: "Waiting in S.F. for flight to board. Crew announces flight will be 1 hour and ten minutes late. A few minutes later, announces the pilot is on his way and may be a half an hour late. The gate number was not announced until about a half an hour before boarding. We finally boarded and was told that co-pilot was not at airport. It was a terrible experience with United."
Pros: "There was not enough room for my legs."
Pros: "Service was good"
Cons: "What happened to the 1960s concept of stewerdess?"
Pros: "The flight crew was nice"
Cons: "The flights landing was a fast decent"
Pros: "She saw me boarding with two small kids and came right up with snacks and juice! Much appreciated. Also I really like that you do pre-boarding again for families with young ones. Thank you."
Cons: "Food. You said you have wifi but I was never able to connect. Don't understand."
Cons: "Plane was old and dirty ...."
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Pros: "On time"
Pros: "Great comfort. Great crew service"
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Pros: "informative and accurate why we could not take off on time"
Cons: "The plane was supposed to have WIFI but it didn't."
Pros: "Our flight was two hours late. We received no water on our flight. We had to wait in the cold/outside to get our carry on bags. Flight attendant was not in the mood, and looked like she was taking it out on the passengers."
Pros: "Early arrival is always good. The crew was pleasant and professional."
Cons: "The seats are too crowded and the $95 charge for an upgraded seat is too high."
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "Courteous crew. On time flight( in fact, we arrived in Philadelphia early) love that. Clean plane. Looked new."
Cons: "No drink, no entertainment."
Pros: "The crew."
Cons: "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Cons: "The flight was delayed 2hours from the original departure time."
Pros: "Thank you."
Pros: "The staff were extremely nice"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Pros: "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."
Pros: "The flight was fast a head of time."
Cons: "By the time the flight attendant got to our row, she was out of orange juice. Can't believe they don't give out peanuts or pretzels any more. They do on southwest. Once again the steps boarding plane. Very difficult for me to handle. The walk from one end of the airport to the other."
Pros: "Nice crew. Easy boarding/unboarding. Appreciated having my carry-on (not having it gate-checked). Comfortable for coach."
Cons: "On board entertainment did not work."
Pros: "Nothing. Pretty gross plane."
Cons: "Coffee spilled in my seat."
Pros: "You were on time and efficient"
Cons: "Overheard storage, no leg room"
Pros: "The gate agent Patricia was top class at taking care of her customers. She multi tasked with the customers, the baggage handlers and working the phone to arrange alternate flights to Korea and Japan. After some time and I saw that I would not make my connection to Boise, Particia got me on an Alaskan Airlines flight to Seattle and later to Boise. Patricia saved my day!"
Pros: "Great flight!"
Pros: "The determination of the crew to get us off the ground as the de-icer was broken and we were racing the clock against a blizzard. They kindly offered us free TV for our patience. Efficient and professional removal of an unruly passenger. Professional management of a medical emergency as well. Crew was very friendly and accommodating given the circumstances."
Cons: "I was forced to check my bag due to no overhead space. After I got on the plane, an empty overhead compartment was found. Also when we finally landed, a gentleman pulled the smallest bag out of the overhead compartment that could have fit under his seat. We were offered the free TV viewing but I had very poor sound quality despite trying different channels and two different head sets. Out of your control to a degree but the woman in front of me, who was not in her assigned seat, reclined her chair, further impeding my ability to watch TV and my overall comfort in my seat. Planes need to remove reclining seats. It completely imposes on the comfort of the passenger behind them."
Cons: "We booked 2 seats at one time so it seems ridiculous to have been put in different placed"
Pros: "I have had to make numerous trips to San Fransisco over the past 4 months and EVERY time our flight was early. I've never waited too long and always had a great flight crew. Thank you!"
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "On time Newer plane"
Cons: "No snacks No tv"
Pros: "Crew was nice. Smooth flight."
Cons: "flight delay, then another equipment delay. But, better to fly in a safe airplane than rush things. I think the seats would be a little uncomfortable for a flight longer than a couple hours."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Cons: "Cost too much for carry-on. Seats don't recline."
Pros: "The safety announcement just before take off was a refreshing & original presentation done by the very cheerful flight attendant, Brittany."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "There was a 70 pound German Shepherd taking up my fiance's leg room"
Pros: "The staff on our flight to Philadelphia was excellent!"
Cons: "We arrived at Miami Airport 2 1/2 hours before our flight as request by your airline request only to find no staff .to check luggage. We waited an hour along with 60 other people before any of your staff decided to come to work. I walk with a cane and there were several seniors would had to wait in line. I think it is ridiculous that you do not have staff at the kiosk for your early morning flights. This type of service is unacceptable!"
Pros: "flights there and back left on time. significantly more leg room than on the United flight I took to mexico city recently. seats don't lean back but I don't care about that, and it means that the person in front of me won't be leaning their seat back into me. You have to be very careful that you understand all the rules about baggage and seating (don't pay extra-they'll just assign you one, and you probably won't sit with your traveling companion). Great as long as you can fit everything you need into a bag that fits under the seat in front of you. got TSA pre-check both ways, too. yippee."
Cons: "The flight was cancelled and I had to buy another flight at the last minute with Delta. Frontier's website did not mention the cancellation at all and I had to find it on Google and Flightview. They refunded me but it could've costed me big-time if I didn't find a cheap last minute flight."
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."
Pros: "Staff was nice"
Cons: "They have stripped down the seats of this plane to make more room to squeeze in more rows. The seats are incredibly uncomfortable even for my short 3 hour flight. The try table is less than the size of a half sheet of paper - you simply cannot put your laptop up and work. $35 for a carry on, nickel and dime you for everything including a drink. Last time I will be flying frontier!"
Pros: "Cheap fare, but you pay for everything else. Crew were fun. Plane is spartan."
Cons: "Everything has a price. Everything."
Cons: "flight got cancelled at last moment"
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."
Cons: "Bag fair, airline in general"
Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."
Pros: "I felt deceived by Frontier. I knew paying the low fair I was going to get a bare bones trip. I was fine with paying for my own drink. I cannot believe that the airline is charging $40 bags for a carry on!!!!!! Also I had to pay an additional $27 each so my husband and I could sit together. Shame on you frontier. Of given the choice I will NEVER fly with this airline again. Everyone I tell about my experience has their own negative story to tell about Frontier. I suggest you change your practice before you go out of business. My final cost was double the original price of my original ticket. Just price the ticket as it should be."
Pros: "Boarded on Time Flight smooth and early. Only disruptions were at the airport its self."
Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."
Cons: "Bait & Switch or Bait & Pile Two plane tickets priced at 156.00 ended up costing 364.00 because I wanted to sit with my wife and we each wanted to bring one carry-on bag! Refused to pay an ADDITIONAL 45.00 each to sit in comfortable seats!"
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Cons: "Actually the tickets were cancelled due to my wife"s (KARAMJIT K UBEROI ) sudden sickness and in spite of promise by your customer service to re credit to my Credit Card, later on denied the same .However a flight credit for the amount was provided to use within three months .We were harassed by making repeated faxes and make calls nearly dozen times."
Pros: "Cheap tickets"
Cons: "No food or entertainment"
Cons: "i wasnt able to even fly"
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Pros: "INITIALLY, I was thrilled with the low price. That changed radically when I found out that Frontier charges for everything except air. The crew was polite and informative and let us know what was happening with our hour-plus delay."
Cons: "Didn't like the new seats and the tiny tray--very uncomfortable and practically useless. That said, I wasn't going to use the tray anyway (couldn't even put a tablet on it) for food, as Frontier is charging for food and water. At the time, I was not aware that I would be charged separately for baggage, including carry-on bags. If I had been, I would have MAILED my luggage to my final destination, as it would have been cheaper. My family of four turned out to have five bags, which added approximately $500 to the roundtrip cost of the tickets, or MORE than it cost for the tickets. That's right, flying the people (who weigh more than luggage) turned out to be cheaper than flying the bags. Look, if you want to encourage people to check bags, make checking the bag FREE. If you're just looking for a revenue stream, then you should be up front about what the costs will be. (But then people would be less inclined to book your "cheaper" tickets, wouldn't they?) Also, the flight wound up being delayed for over an hour, though my phone and the Frontier website continued to show "on time" status."
Pros: "Counter person said next flight he could book us on was Jan 03, 6 days later. We ended up renting a car and driving from Chicago to Philly. If there had been an ounce of concern over our condition by this worker I would feel differently, but Frontier will get no more of my familiy's business."
Pros: "The seats had a surprising amount of legroom, and the staff was nice (though i'm not sure why there were as many as a normal flight from another airline, since they don't do anything beyond the safety demo)"
Cons: "You are not adequately made aware that you will be charged for carry on unlike other airlines. And in doing so, the price of the ticket goes from being impressively cheap to being more than a flight from another airline that has more included amenities, like actual refreshements and free carry-ons. You also get charged for just selecting a seat, not a special seat, but ANY SEAT AT ALL. So the price you initially see when searching for flights is quite misleading. In reality, you should ad at least 50 bucks to any frontier ticket to get a truer picture of what the price would be for a normal passenger with a single carry-on that wants a particular seat."
Cons: "Hidden fees! Seat fees, checks. Bag fees. And what the **** is a carry-on bag fee? And after paying $75 to have two small bags TOTAL, y'all lost my luggage? Never again."
Pros: "NOT MUCH!"
Cons: "This was my first time using Frontier Airlines. The price and schedule met my needs. After paying $30/each way for checking my bag plus paying for a seat (would they allow me to stand?) not sure it was so good a price. The worst was when three flights came in at the same time and ALL the luggage was sent to the same area. I WAITED AN HOUR TO GET MY SUITCASE."
Cons: "The staff who checked us in was rude. I asked to talk to supervisor about a concern and she totally ignored me. The frontier flights are so aweful, this is the last time our family will travel with them. Does frontier really believe that the customer doesn't have a choice? They treat customers so poorly that I can't wait for them to go out of business and let other airlines come on board"
Pros: "The take off and landing were smooth."
Cons: "Charged for everything under the sun, how disgusting. Decided to save money by checking bag, huge mistake. Touched down 30 min early, however, baggage was delayed 2 hrs."
Cons: "Picture the waiting room at the Social Security office... Turned into an airplane... Same seats, same people! Here's the cherry on top of this Turd Sundae: Kayak sent me an email saying the flight was delayed an hour, I show up an hour later and it turns out the plane was never delayed! I almost missed the flight! I'm never flying Frontier or using Kayak again."
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "Worst costumer service I have ever dealt with. Spoke with three employees that each told me to do something different. Finally, spoke to a department head and was told that his employees were misspoken. Who trains these guys?"
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Pros: "By far the cheapest flight...and it was non-stop. No problems with anything. Would definitely use again. Some of the people complaining should do their homework. Everything is spelled out in terms of costs."
Pros: "Absolutely the worst airline I have ever been on! You buy the ticket under the assumption you got a great deal. What they do not not tell you is that when you purchase an economy ticket, which everyone buys except first class you have to pay for carry on. Your first checked in bag costs $40, any bag after that is $45. So my carry on bag cost $45! Between my husband and I we spent a total of $170 on luggage for two checked bags and two carry ons. So if you are bringing any luggage with you, go on a different airline, you will save money by the end of the day. Also, all drinks and food are for purchase."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Cons: "I didn't like paying for a seat that I already purchased. Perhaps I'm "old fashioned" in that when I buy a ticket, I automatically get a seat. But at check-in when given my seat selection I could choose $13 seats or $20 seats. I thought this wasn't allowed anymore in that your purchase price is the price you pay unless you upgrade to a better seat."
Pros: "The pilot was very friendly, I liked his tie. The copilot was also friendly."
Cons: "The rest of the staff were rude and unprofessional. The chairs were so uncomfortable. There was no complimentary drink, and when you ask for just water the staff rolls their eyes and gives it to you as if it was the biggest inconvenience for them. When they approach you with the cart they say, "Is anyone purchasing anything?" I also didn't like that there was hardly any announcements on the loudspeaker to let us know about what is happening, or when we might approximately be landing."
Cons: "flight was an hour off with no explanation as to the cause. Seats did not recline and were terribly uncomfortable."
Pros: "We had a flight to Philadelphia we boarded on time and landed early! It was great!"
Pros: "The crew and ticket price are the only positive things I can think of."
Cons: "You have to pay ridiculous prices for just about everything. If water wasn't necessary for basic survival they probably would've charged at least 1 dollar per ounce. You can't recline and leg room is scarce."
Pros: "Frontier airines was great. We got a ridiculously cheap flight so to pay $30 for a carry on was no problem. We knew all the fees up front so we planned accordingly and packed light. Staff was friendly and organized. Flight got in early."
Pros: "On both fights I was surprised by the overbearing rudeness of the flight attendants. I turned around when I heard a loud female voice chastising someone only to find the attendant speaking to a customer. On my return flight, the pilot came in hot causing the wings to sway wildly when on the ground. The stewardess actually said, over the loudspeaker, "yehaw - we're back in Texas!!" This did not comfort me. Also, I travel alot. This was my first experience on Frontier for years. Not impressed with anything but the price."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink email@example.com"
Cons: "The flight could have happened"
Pros: "Yes !!! They change my seats for take my family closer..."
Cons: "I think the fly is with much people. One seat in the middle with no body is better in this time for Security COVID."
Pros: "Plane was new and I also liked the fact that they did not charge you to breathe you only have to pay extra for everything else even a cup of water cost three dollars"
Cons: "They charge you for everything including water for three dollars. Their baggage has a maximum weight of 40 pounds unlike any other airline. They make you pay for carry-ons. They make you pay to pick your seat. You have to pay extra for everything so the bottom line is spirit is probably the most expensive airline to fly. The seats are tiny the trays are tiny, they don’t have TVs, seats do not recline. First and last time Flying with them. My bags were 42 pounds and 46 pounds and I had to pay and additional $30 for each of them."
Pros: "Nothing, I am so disappointed, my reason for going to New Jersey was to say goodbye to my Father, the doctors at the VA Hospital Brooklyn told me that my Father is dying. I am here in Houston Texas while my Father is dying in Brooklyn, N.Y. My heart is hurting."
Cons: "They could have paged me, not all employees speak clearly. If you really care, call me right now for O am sitting in the airport going nowhere. Theresa Matthews (832) 891-9022"
Pros: "What a lousy airline, cheap doesn’t mean bad service."
Cons: "Lost my flight, no calls for boarding, just a line was the explanation no one cares, lousy employees and they don’t care."
Cons: "Our flight was held for 50 mins at the gate in FLL waiting for a group of 70 passengers who got held up in customs returning from Cancun. So Spirit decided to inconvenience all other timely passengers to accommodate late people. Ridiculous to penalize the whole plane for other people's issues."
Pros: "Everything was great"
Cons: "No comment"
Pros: "Good flight overall."
Cons: "It's more about the airline than anything else. The cost of the checked bag should be included in the fare price. Because I couldn't log into my account online prior to check-in, I ended up paying $52 each way for my bag. As far as the aircraft itself, I found the seats and leg room space to be smaller than other airlines."
Pros: "Crew was kind, after some coaxing waited for a family member of a fellow passenger who wandered too far from gate to make it back in 10 minutes."
Cons: "Need updates and alerts on delayed flight!! I was checking my phone every 15 minutes from the restaurant next to the gate, reloading the status page, and the status that it changed from delayed two hours to taking off now happened within a 10 minute window. Next thing I know they are calling for final boarding, last call, even though half the flight didn't make it there yet because they didn't update that the delay was cancelled until minutes before boarding. I understand we all need to take off ASAP, but they've got to understand if everyone was standing at the gate, there would be no room to stand so we all disperse and know we can check our smartphones for updates."
Pros: "They refunded us"
Cons: "Refused to accommodate us or put us on a different flight."
Pros: "Good staff on flight. There was plenty of empty seats and I got moved to a more convenient spot."
Cons: "Website is not clear. My carry on had unclear dimensions and I had to pay extra at the airport."
Pros: "Quick Flight"
Cons: "Baggage Fees"
Cons: "Terrible landing. Descent had way more twist and turns than any other flight and seemed much longer than normal."
Pros: "The plane seemed new"
Cons: "Paying for every single thing - including carry on bag and water. The low price no longer remains low when charged for everything. Flight crew and other positions didn't have good customer service either."
Cons: "Don't have any intertainmen in the flight....TV no snacks you have to paid it.."
Cons: "Getting checked in and checking a bag was chaos. Then we waited nearly 45 minutes for our baggage to come."
Cons: "Baggage fees extremely high..even if you take it on the plane. If you do t have access to a computer a charge to check I at the airport. Have to pay for membership. Time you pay all the high fees no cheaper then other airlines hat have better service."
Cons: "i was seated next to a women that clearly needed two seats. when she boarded someone should have seen this . I was stuffed into a seat and couldn"t move for my 21/2 hr flight. I didn"t want to make a sene but Really? BETHIE DAYTON"
Pros: "Crew on the filifgt"
Cons: "One hour delayed flight Waiting for Luggage for 1 hour upon arrival at 2 AM Very uncomfortable and very small seats"
Pros: "With spirit you can't beat the prices of flights."
Cons: "The extras expenses and rules for baggage. My flight departing was three hours delayed and on my way back home it was delayed 4 hours. I understand that sometimes weather is a factor but in this case there was no reasoning"
Cons: "Spirit Airlines nickel & dimes u for everything!! U pay $10 to speak to a rep & u don't get seats unless u pay extra. Carry on costs $35!!! The chairs don't recline & have almost no cushions. Never again!! And my first flight got cancelled!!!!! The worst!"
Pros: "Price of ticket,"
Cons: "Long lines at check in, took an hour to get bags at baggage claim!"
Pros: "Everything went in a timely manner."
Cons: "I did not appreciate having to pay for my small carry-on bag or for water."
Pros: "No zoned boarding"
Cons: "I missed the memo about any baggage costing money. I got to the airport and had to pay $55 to keep my bag! I could've taken a different airline (that actually offered free snacks - Spirit does not) for the same total cost as a Spirit ticket and bag fee."
Pros: "Departure and arrival time was awesome including the crew members."
Cons: "My baggage fee is too expensive"
Cons: "there is no (free) food, there is no entertainment, and the boarding process was poorly done, had far too employees and miserable"
Pros: "The initial fare"
Cons: "The fare for my mother's little carry on was more than her own fare. Fortunately, she was able to reach me. The offer to reduce the fare for the bag is only for online members."
Cons: "The Crew on my way to Florida from newark were little below in their service I ask if they could ask fellow passengers to stop shouting and did not do any. our flt was delay 30 min from FLL to Ewr."
Cons: "All the extra fees"
Cons: "I will never fly Spirit again. I knew from one previous experience that they were the pits regarding seat room; but I never figured they were theives They never sent a confirmation of ticket. THEY HAVE ABSOLUTELY NO HUMAN BEING TO SPEAK WITH IN PERSON on their telephone contact number, no matter what button you push. The transaction didn't post on my credit card, so I assumed it did not go through. I bought another ticket. Five days later they put both tickets through. that's it I am done with this cluster F$%K airline."
Pros: "Everything except the delay"
Cons: "The delay"
Pros: "Flight was on time."
Cons: "No beverages, freezing in plane, they trick you with 'lower' prices then charge $55 / carry on each way. Then they have a Spirit 'watch guard' to make sure everyone devlares their carry on. When you go back they help you by charging you $55 to carry it on board rather than the $50 check in price."
Cons: "The online checkin system was down, we had to wait in the line for more than one hour to drop the luggage. Appart from that pretty smooth ride."
Cons: "Flight was delayed three times then cancelled and no reason was given. Everyone on the flight was stranded in Orlando overnight and the airline didn't comp any accommodation for a single one of the passengers. The customer service was terrible. Such a mess!!"
Cons: "Pay $380 for the flight sound good.NO. then had to pay $40 to check my bag each way. Then they want $3 for a bottle of water, no tv, the seats its like seating on to of each other, and on top of all that had to pay $13 each way for my seat.NEVER AGAIND."
Cons: "our flight took off and landed 40 minutes late because the pilot lost his cellphone prior to boarding, so we had to wait for it to be retrieved. every. single. standard. thing. comes with a cost. no temperature control (everyone was freezing) no seats, despite paying $35 extra, recline speaker volume is uncontrollable and incredibly loud"
Pros: "The crew was funny or at least they tried to be."
Cons: "It cost extra $55 to bring your own carry-on bags on board, and they even charge you money if you want to choose your own seat. I understand as a cheap airline they need to make money on some portion of the passenger to make the ends meet. But they did not inform me before the purchase, if I knew that it will cost extra $55 to bring your own bag, I will not choose this airline, and I know for a fact I am not the first one to find out the extra charges at the airport."
Pros: "plane was big enough, flight was pretty much on time, the flight attendents did there job well"
Cons: "i had one small backpack on my back, my laptop, and one small duffel bag. i was charged $50 to check, and most of the overhead compartments were partially empty..... robbery. also no complimentary snack or drink. i paid for everything"
Pros: "The flight was on time. The crew were friendly and professional."
Cons: "First, in Newark Airport I could not figure out where my flight was departing from. The Spirit web site claimed "Gate B41," but when I arrived in that part of Terminal B, there was no sign of Spirit Airlines. All the TV screens and signs were for Delta and United. Others sitting near me were wondering the same thing. Eventually a Spirit Air employee with a portable, rolling yellow stand appeared, and the TV screen on the stand announced our flight. Otherwise, the worst aspect of the airline is that the seats are hard plastic shells that do not recline at all. Taking a carry-on into the plane costs $45 each way. Absolutely no food or beverages are free (even water). You can't mail your boarding pass to your phone. There is no entertainment. This airline is REALLY basic and not comfortable. The sole attraction is low fares."
Pros: "I like the fast boarding and the price for the flight is very accessible"
Cons: "There were 3 delays because of maintenance at last minute, and after that took forever to take off"
Cons: "The ticket price looks good until you pay for all the up charges. They even charge for carry on. They also charge for printing out boarding pass at airport. Pick your seat and that costs more too. Seating is minimal cushion and they do not recline."
Cons: "That you have to pay for a seat, pay for carry on and pay for a cup of coffee!!!! Ridiculous! Will never fly spirit again! First and last time!"
Cons: "Missed my flight because of driver and couldn't b refunded my money nor another flight I won't buy another ticket from spirit no more"
Pros: "On time boarding - friendly staff - price friendly."
Cons: "Pockets in seats too small to put anything - no Spirit card in pocket to see what items to purchase - unclear instructions and not too friendly staff when arriving at airport to know how to get bag checked - boarding pass would not display on email to print"
Pros: "I liked the cabin crew and the pilot."
Cons: "I didn't like the experience up to the point where I got on the plane. First the flight was delayed, these things happen though so I wasn't that upset about it. Then we got there an hour and forty minutes before departure and waited in line for baggage for an hour only to be told we were in the wrong line. Then we were directed to the correct line and waited another 20 minutes for baggage. Thankfully there wasn't a line for the security check and we made it to the gate with 5 minutes to spare. Needless to say we will never be flying this airline again."
Pros: "Clean, simple, comfortable"
Pros: "prices. it was a good value and can't complain about anything."
Pros: "The crew was nice overall."
Cons: "I did not like the hiding fees Spirit charges like a seat fee? if I'm paying for the flight and it is mandatory to seat then why am I being charged a seat fee? or we do have the option to stand? & it's bad enough we are forced to pay for our 1 bag but this airline also is charging for us to bring a carry on we place on our feet? it's ridiculous and disgraceful to nickel & dime your customers. Also, the planes are very outdated, for the way they are charging for every little move you make at least spirit should spend the extra money on upgrades."
Cons: "I didn't like being charged $55 for a carry on."
Airlines flying from Santa Ana to New Jersey have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights