Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .
The flight departed on time, service was prompt and the cabin crew was friendly and spoke fluent English.
Not really a complaint but flights marked Operated by P5 Arrorepublica are done using Copa Columbia metal whose business class on the E190 uses a smaller seat type that's 4 across as opposed to 3 across in the Copa Panama E190 s, however it's the same great service.
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