Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de la Sierra
|February||Best time to beat the crowds with an average 2% drop in price.|
|May||Most popular time to fly with an average 4% increase in price.|
Average price round-trip
|$880||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
BoA has waived its change and cancellation fees on flights from Santa Cruz de la Sierra to the United States. Confirm policy on booking site.
|Flights to Miami||7h 00m|
The cheapest ticket to the United States from Santa Cruz de la Sierra found in the last 72 hours was $269 one-way, and $428 round-trip. The most popular route is from Santa Cruz de la Sierra to Miami, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $269.
BoA flies most frequently to Miami from Santa Cruz de la Sierra.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,105 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United States.
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Scores according to KAYAK customer reviews
Cons: "Always Avianca is the best"
Pros: "Una muybuena experiencia. Las sillas son de buen tamaño pero son un poco duras."
Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"
Cons: "The only problem I find now with Avianca is that you can only fly with one checked bag! This makes it very difficult and annoying for me and my family"
Cons: "more drink options"
Pros: "Seat quite comfortable"
Pros: "Same as above"
Cons: "almost 6 hr delay..."
Pros: "The crew was excelent"
Cons: "The fly was delayed."
Pros: "Thanks for making me believe in Avianca again. Thanks for the nice and smiley crew that was on board."
Pros: "Nice all in all"
Cons: "Asked for seafood meal. Only to get some kinda shredded fish w. Ton of garlic and ton of cheese on top."
Pros: "Overall everything went well. Boarding was easy, quick, and the crew very helpful."
Cons: "I felt the space between rows is a bit tight and the food was fair."
Pros: "Nice Crew. Good movies and music."
Cons: "Crappy seats. Food is bad and the bread was horrible."
Pros: "I enjoy my trip very much!"
Cons: "I saed i did enyoy my trip!"
Cons: "Delayed, toddler screaming entire flight crew did not do anything, old plane like 70 year old armrest on several sits falling apart flight was a nightmare"
Pros: "The Crew was very professional and the flight perfect,Everything was ok"
Cons: "I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew."
Pros: "Crew service inflight are very well trained."
Cons: "After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service."
Pros: "Crew is always smiling and pleasant"
Pros: "I like the the crew they were very nice and polite"
Cons: "Some of this stuff need to be a little more friendly and courteous"
Pros: "The same"
Cons: "The same"
Pros: "ONLY FLIGHT ATTENDANTS /AIRPLANE CREW"
Cons: "We were stranded in Lima for 12 hours! Supervisors were not showing up at all. They kept lying to us. We, the passengers, caught them in one lie after the other. First, flight was delayed until 2pm, then 4pm, 6:30pm and finally 8:15pm. They could have told us to leave and come back at 8pm.We were there since 8am and many passengers even earlier. I was with my 6 year old daughter. I got tired of requesting a charger for my cell to be able to use it for work reasons and they kept IGNORING me and would not even make the effort. Never again Avianca."
Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."
Pros: "Courteous and polite attentive staff."
Cons: "My seat 12D didn't recline."
Cons: "They broke my baggage, and bring me it damage"
Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."
Cons: "The crew only came by once with a drink and would not let me have a drink before noon."
Pros: "Traveled with two kids, 6 and 3 year old. Was able to board with executive class. Meals were serve to children first followed by rest of cabin. Convenient as children fed by time my meal arrived. Good entertainment center with movies, games... Crew was always very pleasant."
Pros: "Good entertainment"
Cons: "Slow boarding"
Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"
Cons: "My hair was broken. Same position during the fligjt. Many people in the same situation."
Pros: "On time and easy"
Cons: "The two options of breakfast where the same thing except for a slight variation!"
Cons: "In Barranquilla I was questioned as to why I was requesting a wheelchair and were asking for the condition tht required the wheelchir, as if they had the medical knowledge to be able to make that decision... it was notably embarrassing to discuss my medical condition at the check in counter in front of dozens of people as well as being challenged by the check in crew as to if i needed a chair or not....finally a supervisor appeared and authorized the chair..."
Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."
Pros: "Great crew, they do what they can to make you comfortable. My cocktail was free"
Cons: "Food is okay, but not great"
Cons: "The check in process was hectic. Even though on line check in was completed 24 hours earlier it took us almost 45 minutes to get our boarding passes. We understand the need to check documentation but this has to improve"
Cons: "Headphone jack didn't work correctly. Had to hold it in for as long as I wanted to listen to the tv"
Cons: "No sound"
Pros: "Again the attention given by the crew. The comfort of the seats. meal. The variety of the movies for entertainment"
Pros: "On time"
Cons: "Uncomfortable seats on Airbus 320. Attendant spilled water on passenger while serving."
Pros: "Confort, limpieza y servicio"
Cons: "Mal manejo en el equipaje fue dañada la maleta"
Cons: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"
Pros: "yes good"
Cons: "Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon."
Cons: "the seat too back"
Pros: "flt on time"
Cons: "over all everything was just fine"
Pros: "Everything was very nice"
Cons: "No entertainment. Plane is getting old."
Pros: "Everything went smooth the trip was fast. The crew excellent So far so good!"
Cons: "The transport from terminal to Customs was a little slow."
Cons: "Hot and delah"
Cons: "Maybe another round of jrinks"
Pros: "The crew and service"
Cons: "Personalized entertainment system or available through WiFi in tablets."
Pros: "The crew"
Cons: "There was no screen on each seat, no entertainment...only the kids movie they played."
Pros: "On time!"
Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"
Pros: "Great seat. Right behind first class."
Pros: "On time always"
Cons: "Improve que aire conditioner on the aircraft before departure... is very hot Panama!"
Cons: "a/c full, needs more control."
Pros: "Same as above."
Pros: "Excellent service, on time!!!"
Pros: "buen avión"
Cons: "falta entretenimiento a bordo"
Cons: "My wife suffered was robeed in the airplane and nobody on the crew pay real attention to this subject; My wife lost her blackjacjet due to the indifeerence of the crew on COPA fligth from PTY to MIA,"
Pros: "On time"
Pros: "Crew was so friendly and nice"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "The crew on all of the flights were all very nice. At the end of the day, my suitcase did end up getting shipped to my house within a few days. It was just a little unorganized throughout the process of tracking it down."
Cons: "Following this, my flight in Bogota left 3 hours late. Not only did we board at the time we were supposed to be leaving, but then sat on the runway for an hour and a half before having to go back to the gate to refuel.... All passengers sat on the plane for 3 hours in Bogota before we ever took off with little to no communication as to why. Upon landing in Miami, my bag was then missing which honestly wasn't a big deal - I knew I'd get it back eventually. But with my new flight, I wasn't entirely sure which flight my bag should be with and which airlines (Copa or Avianca) I should go to regarding it. The staff for both were incredibly rude. My suitcase was the one missing and I was the happier, nicer one out of everyone I spoke to. I was told it would be shipped to my house which was great until I got an email saying I could pick up my suitcase at the airport. After searching for 2 hours of where to go and all staff pointing me to a different spot and offering little help, I tried calling the Avianca number I was given for any questions. Unfortunately, there wasn't going to be anyone who spoke English in until after my flight took off. After getting to my final destination, I tried calling the number again to try and sort out where my suitcase was and no one spoke English or could direct me to someone who could. I had to have my friend in Cali call the main office for me to find that my bad was still in Bogota after all of that."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Pros: "Crew and staff were very helpful and nice."
Cons: "Plane could be cleaner."
Cons: "La comida no es adecuada para un viaje de tantas horas"
Pros: "Check in was quick & easy. the crew were efficient and friendly. It is a Central and South American airline so announcements were mostly in Spanish but the crew were bilingual and translated announcements into English. The meal was good. No fee to check a bag."
Cons: "Can't think of anything."
Cons: "Too much turbulence"
Pros: "The flight crew was pleasant and was bilingual which made the flight better"
Cons: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."
Cons: "Everything qas good"
Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"
Pros: "Its was ok"
Cons: "Bad service i asked for a blanket and i was denied for one"
Pros: "Left on time and arrived on time"
Cons: "Very crowded. Woke everyone up to serve breakfast"
Pros: "On-time departure and arrival Friendly and accommodating staff"
Cons: "Old plane. No charging USB connectors"
Cons: "check in"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Pros: "Excelente communication from the front cabin to passengers"
Cons: "Clean restroom"
Cons: "very cold on the plane and don't provide blankets!"
Cons: "Everyone everything"
Pros: "Please see above"
Cons: "Wheel chair service was bad"
Pros: "Service was good everything except the entertainment system"
Cons: "No entertaiment system"
Pros: "I now am a fan of COPA airlines"
Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Pros: "the crew was good!"
Cons: "It was freezing inside, and I could not regulate the cold, I became sick on the way to my vacation"
Pros: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Cons: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"
Pros: "Easy check in, and kindly personnal"
Cons: "Maybe consider some upgrades when its possible"
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Cons: "suitcase came in torn, cut and did not want to compesate"
Pros: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"
Pros: "The early check in"
Cons: "It was good"
Pros: "The crew wonderful"
Cons: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"
Cons: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"
Cons: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."
Cons: "One bathroom was out of order, and movie system did not work"
Cons: "No retrasos"
Pros: "Make you feel at home with the chilean way of beeing"
Cons: "The rates"
Cons: "It actually was all good"
Pros: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"
Pros: "The crew was fabulous! Competent and very helpful, even funny when serving food and drinks! I fly very frequently but this was one of the nicest crews I had in years!"
Pros: "Landing was perfect!"
Cons: "no customer serve no help"
Cons: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."
Pros: "Great service!"
Cons: "The food"
Pros: "Punctuality. attention of stewardesses"
Pros: "Everything was excellent."
Cons: "The space"
Pros: "The crew was professional and friendly."
Pros: "airplane was new"
Cons: "i was not able to do online check in"
Cons: "It was delay. 2 hours."
Pros: "nothing really different from other airlines"
Cons: "my camera and other things were stolen from checked luggage and the company didn't respond"
Pros: "The friendliness and efficiency of the flight attendants was incredible!"
Cons: "I cannot think of antthing bad!"
Pros: "Friendly crew, flew on time."
Cons: "Seats were ridiculously small. I had a more comfortable seat from Charlotte to Miami than the 8 hour flight to Santiago. There should be a law against someone sitting in that type of seat for 8 hours!"
Pros: "Smooth flight landed a little ahead of schedule."
Cons: "Had an isle seat on a red eye flight and I kept in my seat, attendants would walk by without disregard that people were sleeping and bump into them. I always fly window but there were no more available. I didn't get any drink or food but I did smell it when it was being served."
Pros: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Cons: "nothing was wrong."
Pros: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Cons: "The food selection was rather light, especially for those with celiac issues and or vegetarian."
Pros: "Good crew, good service and nice food. Great selection of movies"
Cons: "worst service ever"
Pros: "Fabulous staff"
Cons: "Long boarding times waiting too much"
Pros: "The crew was very polite"
Cons: "The food didn´t had flavour, tasted like nothing"
Cons: "no breakfast"
Pros: "Atencion del equipo"
Cons: "Ruidos inusual del avion al elevarse y descrnder. Check in horrible"
Pros: "The flight was good. The food was good. They gave complimentary wine and whisky. Comfortable for a long distance flight."
Cons: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."
Pros: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Cons: "seats are a bit tight on the 777 but what airline isn't these days"
Pros: "The flight was about 85% empty! Loved the whole row to myself. Staff was extra friendly probably because it was the last flight and everyone was comin back home. Arrived early, and smooth landing."
Cons: "No complaints here."
Cons: "Because of the terminal staff, I did not make this connection and had to spend the night in Santiago, and then wait for a flight to Sao Paulo and then to JFK, which added another 18 hours to my trip. This caused much inconvenience for me as I could not get home when I was supposed to. At least some of the terminal staff should have a good command of English and supervisors should be more willing to step in and help. I will try very hard NOT to fly with LAN again."
Cons: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"
Pros: "Again great staff"
Cons: "My headset did not work so I could not watch any movies during the 6 hour flight"
Pros: "Crew was polite"
Cons: "the flight was delayed"
Cons: "I’ll fly United anytime"
Pros: "Well I like the that I was allowed to pre board because I had a 1 year old with me."
Cons: "My one year old was a lap baby. There was virtually no space between the front seat and mine. This made flying very uncomfortable for both me and my daughter."
Cons: "More leg room in economy"
Cons: "Delayed by an hour and spent most of it taxiing."
Cons: "Bigger seats and warmer cabin"
Cons: "Telling the truth"
Cons: "Over 2 hours delayed for no notable reason"
Pros: "Good plane, seats are OK even though do not recline that much"
Cons: "Crew in the airport and in the plane not friendly, very long delay (3h) and not even a drink or something to eat whilst waiting, no excuse for 3h delay from crew when boarding/leaving ..."
Pros: "United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant."
Pros: "Nice quick flight staff great and very helpful!"
Cons: "Entertainment wasn’t free"
Pros: "Very fast and efficient"
Cons: "I have a carry on bag. & when I was boarding the bag was checked because there wasn’t enough overhead room. I was in back of plane & there was plenty of room. I think you should be more careful about space deciditions. I bought specific luggage so I would’ve to check it!!!"
Cons: "Flight delay ,almost two hours. Have a chance to change to another flight with empty seats , not alowed"
Pros: "See above"
Pros: "Comfortable and on time!"
Cons: "Plane was equipped with Direct TV but the TVs were not powered on and that was very disappointing."
Cons: "Stupid maintenance delay (replacing the pilot’s chair - no, I have no idea how that constitutes an urgent maintenance issue). It was like they’d never done it before. We were delayed for two hours in 15-minute increments before someone finally wised up they should find us a new plane."
Pros: "The crew was nice!"
Cons: "No wifi, no recline on seat, entertainment system didn’t work"
Pros: "The crew was very swift in resolving the issue and getting us on another aircraft."
Cons: "Hated that we had to unboard for something as simple as radio/printer connection. I had other arrangements at the time I was supposed to land."
Pros: "Amazing staff"
Cons: "Uncomfortable seating"
Cons: "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."
Cons: "Stuck on the runway for 25 min. And then after took another 20 minutes because they could not open the door to get into the airport from the plane to deplane. The staff was rude when boarding"
Pros: "The staff gave out free snacks and were friendly"
Cons: "Too loud and the delay was an inconvenience"
Pros: "Very normal. The crew was professional."
Cons: "Our seta were separated by two rows."
Pros: "That we arrived alive."
Cons: "We weren't allowed to put our carryons in the overhead. We were forced to put them under the seat in front of us because the plane was full. This left no place for our feet or stretching our legs. The seats were cramped so closely together, our knees touched the seat pocket in front of us. When putting down the tray table, it pressed against our stomachs. The landing was the worst and scariest one I've experienced in over 40 yrs of frequent flying. We hit so fast and hard that the plane teetered from one wheel to the other and fish tailed so hard that people's necks were hurt. If possible, I'll never fly United again."
Pros: "The flight was fast."
Cons: "The flight was delayed 10 hours for no real reasoning and nobody was compensated for anything."
Cons: "UNITED employees are very rude"
Pros: "Staff on board was great"
Cons: "I brought a carry on and had to check it because I was in group. I was not happy. It took 25 minutes for the first piece of luggage to arrive and of course our bags. Last on the plane took a while."
Pros: "The flight was smooth"
Cons: "The seats felt stiff"
Cons: "I do not like those head rests.. I wish the were detachable."
Pros: "Crew was nice"
Cons: "Didn't like the fact that you had to pay to watch movies"
Cons: "WHEN I TRIED TO SPEAK WITH AGENT SHE GAVE ME A QUITE THE LOOK SHE DIDNT EVEN RESPOND.."
Cons: "Paid for internet and stopped working for a long time"
Pros: "Flawless. Staff was so nice and the seats were super comfy. We got there so quickly. Love it!"
Pros: "fly with UA"
Cons: "the seat. no confortable"
Pros: "The snacks were good"
Cons: "That they took my take in luggage & had me put it aside to out in the belly of the plane. I had my laptop & iPad in there. It happened so fast I didn't think to take them out. I was planning to do some work on the plane but couldn't since u took my laptop. Also, they changed the gate and no one told us. We were lucky we asked a question to find out the gate had been changed."
Pros: "Everything !"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Pros: "Plane was clean. Attendants were very hospitable."
Pros: "I received prior notice of the flight's delays dead able to adjust my schedule. There was amancreating s disturbance with the terminal crew and they handled it appropriately."
Pros: "Business class"
Cons: "The crew hazed me for gambling mid flight. The exit attendant was rude."
Pros: "Crew was nice"
Cons: "No entertainment !"
Cons: "all the attention"
Cons: "The flight was cancelled. Couldn't reschedule a flight earlier than 4 days out. Had to fly standby."
Cons: "Boa delayed the fly without explanation"
Cons: "Entertainment for 7 hours of flying must be considered. Too few flight attendants which made service very slow and poor."
Pros: "Boarding was super fast and they give you a snack for a 45 minute flight. That was nice."
Cons: "Nothing really, it was just fine for such a short flight."
Cons: "Boarding process...it said boarding at 9:30pm. We didn't board until 10:30 and didn't leave until 11:00pm. Would have been nice to know there was a delay."
Pros: "Very friendly crew. Great leg room. Great price."
Pros: "Friendly crew"
Cons: "No entertainment"
Cons: "I hope BOA refunds me what I paid to buy another ticket since y lost my connection in Miami"
Cons: "The food was a disaster, they gave us an unpleasant beef sandwich."
Pros: "Thank you BoA for holding our connecting flight so we could transit to Buenos Aires after our first flight was delayed and diverted"
Cons: "The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her."
Pros: "Comfortable wide seats. Fantastic staff and lovely attitude of flight crew. Pleasant in this age of over exposure to screens to have peace and quiet on a flight! A bit like flying 15years ago in many regards, including not having online check-in but the process was so easy and pleasant that it makes it unnecessary."
Pros: "La atención y servicio"
Cons: "No salió en hora y los asientos algo incomodos no había entretenimiento"
Cons: "I think they should offer more water, it is a long trip and I was deshidrated"
Pros: "It was ok. Short flight. Good service."
Cons: "Bolivian immigration"
Pros: "The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started"
Cons: "Small airport with almost no services, plain is old and not clean"
Pros: "On time, no glitches"
Pros: "La atención de las azafatas fue muy gentil, me agradó el servicio."
Cons: "La atencion de las ,azafatas fue muy gentil. El catering muy agradable."
Pros: "Good space"
Cons: "They have little bit mees during the boarding ."
Pros: "Crew was nice, seat configuration 2-3-2"
Cons: "Old planes, long flight with no entertainment, paid for exit row seat & directed to move because we don't speak Spanish. Totally understand this, but there should have been something on the booking site to alert us to the fact that we would not be allowed to sit in that row. It's irritating when you pay for something, you think you're going to get it, and then it's refused to you, when the situation could have been easily avoided in the first place."
Cons: "Abordamos 1 hora tarde y mala comida"
Pros: "Flight seemed ok when I had to buy a ticket for missing a flight to Cochabamba"
Cons: "The flight from miami to santa Cruz was terrible. My friend also had a ticket with them. We got there checked in and checked the bags. During this process the ladies that were checking in people had very bad attitudes. My friend who already had her visa for Bolivia was harassed for paperwork for a visa. (Which was not necessarily needed, AA proved tha t) but she didn't check her passport. I informed the attendant that she already had it. Then they didn't direct us where to go. We didn't see the other f corridor going upstairs. So we waited then I finally I started asking questions because it was 12 minute from departure. All the employees said they left. Not only did they leave early but made no announcement of missing passengers or that they were leaving. We could not get a hold of anyone from Boa to help. We called only to be told we would have to wait until the next day to see if we could leave. It was so sketchy that we booked a sure flight with AA. In the morning we went to check for our bags but no one was there. So while waiting for the flight from AA a attendant from Boa comes over to say "I remember you""you missed your flight ". So told her what happened and she didn't respond as to why they left early. Only that our bags were still in the airport and there was a fee. I responded for what and again she didn't answer. So returned later to pickup our bags from Boa and waited in line. We were told to talk to the manager who ignored us and some others. A rude attendant steps away from checking in people to ask why we missed our flight. I told her what happened. Then she says tsa closed at 1030pm. I told her they never mentioned this and how are we to know. The manager kept insisting that the computer was down and she could not talk. My friend kindly explained that we just need our bags because boarding for our was soon to begin. She didn't listen, she said the computer is down so we have to wait although our bags were right next to her. So the rude attendant (blond, wish I got her name) comes over to say you going to have to pay 250 for the flight change. Then I told her "look we are not flying with you and we need our bags for another flight". So she gave them to us angrily and my friend asked why she was so anger. Then finally we got the managers attention and both said no nobody is anrgy. Then my friend proceeds to say but you're raising your voice and the blond attendant say I'm not angry, I'm upset because you delayed a flight. I Choose to stay quiet because I was so angry. Now that I think about it. I think they complained to security because when we returned security stopped both of us although we were separated by that time."
Cons: "Overnight flight to Miami. Flight itself was fine. But no entertainment on board whatsoever. Dinner was OK, but practically no breakfast, only a piece of bread was offered."
Cons: "Time to stay in the check in"
Pros: "Crew made effort to accomodate"
Cons: "Paid the surcharge to pick my seat. Check in changed my seat to emergency row. 1. I don't like the emergency row. I am not fluent in Spanish, the predominant language for BOA. They had to change my seat and changed me to an aisle seat. My shoulders are too wide and get hit by carts personnel. This was a Red Eye flight. So, between the bumps on the aisle and the storms we were flying thru, there was no sleep to be had. I also believe that BOA is reducing the pressure in the cabin. My breathing was like I was up in La Paz ( strained). This was a 7 hour flight. One of the wordt if not the worst, I have ever flown in 50 years of flying. Also, I do not usually gripe."
Cons: "they didn't have enough fuel. Two hours in Jamaica to refuel which was not scheduled ruined the rest of our day. We were unable to make our appointments"
Cons: "I had to overnight in Santa Cruz. Flight was cancelled, they rebooked me next day"
Pros: "The flight was very reasonably priced."
Cons: "Uncomfortable seat."
Pros: "Very reasonably priced."
Cons: "Despite the Santa Cruz airport only having two international flights leaving that night we started boarding 20 min after the scheduled departure time. The plane was at the gate 4:30 hours before the scheduled flight time."
Pros: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before."
Cons: "I'm not sure if the aircraft had some problems. I was sitting next to the window and I have never felt the floor and window that cold before. Lack of tv, outlet"
Pros: "I love how professional and comfortable BOA is. If I could fly BOA all over the world, I would."
Cons: "There was a mechanical problem with the plane that caused my flight to be delayed for about 6 hours. Of course, I wish this would not have happened, but it was not the airline's fault. They were very gracious, provided beverages for us free of charge while we waited, explained things to me in English (very helpful, as my Spanish is not great), and made sure we were still accommodated for our connecting flight in another city."
Pros: "There unfortunately was nothing positive about this trip."
Cons: "The flight was delayed three hours (they indicated mechanical issues but I suspect capacity came into play since they substituted a much smaller plane and that plane still wasn't full). I missed my connecting flight and I am on standby all day but the flights today are full so it is a strong possibility I will be spending the night in MIA and not making it to my final destination today. Not one update at the airport was in English even though the flight was going to a US city. Once on the plane the flight attendant repeatedly asked me questions not in English when she knew I didn't understand her and I know she spoke English since she made a few announcements in English. food was not good. Very carb heavy and protein was very dry. No entertainment on a 7 hour flight. No place to buy a book or magazine in the holding pen area prior to boarding. This flight was not worth the money saved. I would have been better off spending a few more hundred on another airline."
Cons: "No can beverages, small cup of water. Sporting luggage is charged for oversize even if you are taking skis. The plane is a small one, no entertainment, poor food. If you are connecting in Santa Cruz de la Sierra, the airport over there is so small and you cant even charge your phone."
Pros: "BoA is easy to fly, but loose with time schedules"
Cons: "Always late and poor service"
Pros: "Flight attendants were quick and efficient."
Pros: "Flight attendants were professional and efficient."
Cons: "Crazy boarding process--passport checked 3 times and bags searched twice (all passengers). That was AFTER our arrival on same carrier (having cleared secrurity)."
Pros: "Clean appearing flight, safe and secure. Staff attentive"
Cons: "Flight was one hour late for no apparent reason- or at least that wasn't shared. Took sometime to receive blanket. Food service in middle of overnight flight with lights on for about an hour- this seemed unnecessary and just screwed up sleep. Upon screening,had to throw away water purchased in Bolivian airport. This flight has the basics- but don't expect the wine pours (very tiny), movies (none) eye covers or service of many overseas flights . This airline has it made for now though as it is affordable and not many other options to Bolivia from USA"
Pros: "The only good thing were the beverages"
Cons: "BoA check-in crew need to be trained, they leave their desks when you are hand them your passpport and make you wait more than 45 minutes, this is due to the M.A.S controlled government, this issues never happened before this party came into power. Beware when you check in , these shady employees will try everything the can to halt this process and leave some passengers behind and too late to board the plane, and you will have to pay $200 to reschedule your flight next day, Also beware of the changing lanes for check in, thats how they get you pay those fines, you are first in line , then it changes and you are now last."
Pros: "Great service, and the food was actually very tasty and fresh! I was comfortable and felt like I was in good hands. Thanks! Also loved the pillow and blankets, as well as the wine, which was surprisingly very high quality and also put me to sleep."
Pros: "There was no way to check in ahead of time, either on-line or otherwise. It would be helpful. The staff was friendly, the seats comfortable with plenty of leg room."
Cons: "The meals are at awkward times. I would prefer one or the other, but not both."
Pros: "Ample blankets/ plIllows Courteous crew"
Cons: "Boarded plane late with additional search of carry-ons. Congested flight Needed a vegetarian alternative"
Pros: "Everything that BoA provided was top notch. They just simply do not provide entire swaths of things that other airlines typically offer."
Cons: "Website check-in is a joke: the site crashes or just gives you errors, it barely gives any information. You can't even look up your itinerary. You most certainly can't check in, nor get help. Useless website. No wifi, on any plane, of any type. No on-board entertainment: My all-day flight had no entertainment of any kind. No movies, no reading material, no wifi, and no power outlets. You better have pre-loaded stuff on a computer or tablet that is fully charged, or you're just going to sit in a metal tube for 7 hours with nothing to do."
Pros: "SAME AS ABOVE"
Cons: "SAME AS ABOVE"
Pros: "I liked the service in cabin plus the vegetarian meal was decent. Request in advance though. Comfortable seats. Can't beat the price."
Cons: "NO AIR CONDITIONING VENTS! It got very hot at times and there's no way for you to get fresh air of you're feeling sick."
Cons: "Sucks the way they treated nnhh"
Cons: "The check in ladies were rude and spoke about me to each other in Spanish. You can only take 10 kilos on with you including carry on luggage and your purse. Their system is rigged. It is 23kilo weight limit but if you pay $100 per bag you can take 9 more kilos. On the plane there is nothing!! No wifi, no power outlets, no tvs not personal not even drop down ones you can share. I vegetarian and they only gave me a veggie meal my first flight. My second they were well we don't have it but let me give you the number of the office so you can call and make sure it doesn't happen on your return flight. As if I would ever fly them again!!! Worse than Spirit, Ryanair, and southwest combined!!!!"
Cons: "food sucked, no entertainment, hour late, they suck"
Pros: "My flight from Sucre to La Paz at 3.50pm was cancelled by the airline without explanation. I was not informed in advance. We were informed only at the check-in front desk. It was delayed for more than two hours and had to be stoped over another city. Tne arrive time was later than 3 hours for 45 min. flight."
Airlines flying from Santa Cruz de la Sierra have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de la Sierra
Masks required on board, masks provided on flights from Santa Cruz de la Sierra
Social distancing seating
Middle seats unavailable to book on flights from Santa Cruz de la Sierra
Testing for antibodies, testing for symptoms for flights from Santa Cruz de la Sierra
Waiving of change fees. Search flexible flights from Santa Cruz de la Sierra