Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de la Sierra to New York
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 20m.
In the past 3 days, the cheapest one-way tickets were found on United Airlines ($448) and Multiple Airlines ($576), and the lowest round-trip tickets have been found on Copa Airlines ($656) and Multiple Airlines ($742).
From Santa Cruz de la Sierra to New York, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from New York back to Santa Cruz de la Sierra , the best deals are generally found on Monday, with Thursday being the most expensive.
When flying out of Santa Cruz de la Sierra you will be using Santa Cruz de la Sierra Viru Viru Intl, often referred to as Santa Cruz de la Sierra Airport. You will be landing at one of these airports: New York LaGuardia, Newark or New York John F Kennedy Intl.
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Scores according to KAYAK customer reviews
Cons: "Food and entertainment"
Cons: "Maybe another round of jrinks"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "Copa change our flight to 5 hr layover with no options and panama airport is not comfortable to be there for that many hours unless you pay for the lounge $48 p/person and only 30 mins free wi-fi so very inconvenient. Also that airport closes the gates that are not been use so no one can sit."
Pros: "The crew was amazing!"
Cons: "I think everything is ok right now."
Cons: "Thank you"
Pros: "Smooth boarding"
Cons: "Luggage pick up"
Pros: "Demora para subir al avión"
Cons: "Demora para subir al avión"
Cons: "Crew was not friendly"
Pros: "Good service"
Pros: "Entretenimento, tripulação cordial e malas chegaram corretamente."
Cons: "O raio-x antes do embarque foi muito tumultuado. A comida não estava muito boa e como sentamos no final só sobrou uma opção. Não tinha cobertor para todos e nem travesseiro."
Cons: "De vuelta hubo sobre venta de pasajes (18) en mi vuelo que causo incertidumbre"
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Pros: "On time departure, staff professionalism, service"
Cons: "Boarding process in terms of travelers blocking boarding lane for other travelers to board. An announcement has to be made several times for travelers in groups 2 through 5 to remain seated and not block boarding lane."
Pros: "I liked everything. Excellent service, friendly crew, very good food, well informed, been travelled with Copa Airlines for a few years now n will continue with them on the future. Great job guys. Thanks"
Pros: "I've never had a flight that was late with Copa."
Cons: "Crew was not friendly"
Pros: "Me gustó todo, el menú para vegetarianos y demás la amabilidad de todos, el vuelo puntual y bastante tranquilo"
Cons: "Todo estuvo súper bien"
Cons: "entertainment system touch screen was not working. No relaxing music video, meditation videos. new Movie selection was ok only 4 titles, at least one was nominated for a oscar."
Cons: "There was a second security check right at the gate, which we were not warned about at all. I had bought a bottle of liquor in Colombia and they would not let me get on the plane to NYC with it. Luckily I had a large shopping bag that I got from the gift shop in Colombia, so I was able to dump everything that was in my nylon tote into that shopping bag and they haphazardly wrapped my bottle in one of my sweaters and checked my tote. The employees said this was a new policy in Panama City, but many other travelers were confused. Passengers should be warned!"
Pros: "To do bien To do muy. Muy Bueno"
Cons: "To do"
Pros: "Overall comfort and attentiveness of staff is hard to beat elsewhere."
Cons: "Everything was fine with this trip;"
Pros: "An airline that still allows 2 free bags, gives you a full meal even early morning flights. Definitely will travel with Cops again."
Cons: "They canceled our flight without notice, did not help us find a hotel or another flight and offered us a flight five days later in a foreign country. I am an American from USA and we should cut all contact with COPA airlines immediately."
Cons: "The fact that you do not allow water in the waiting area at the gate after passing the first security check is utterly ridiculous! if you want to enforce that policy you should provide free water at the gate. it was overheated and crowded to the brim and my wife went to get water after having gone through the second security check. She paid $10 for 2 bottles of water at the stand just before the gate and when she tried to come in again they did not allow her to go through... really a ridiculous situation!"
Cons: "Not only were we not told in advance that we'd have to go through security again in order to sit in the gate area, but we weren't allowed to bring in beverages we bought right next to the gate and there was no bathroom in the area we were being held before we were boarded. You'd have to go through security again. Also, the security guard accused my tall, black, injured, elderly father of being suspicious because he was sweating in spite of the fact that she wouldn't let him drink water unless he left the gate area even though he was injured. Never flying Copa again and never going to Panama again, not even for a layover."
Pros: "Arrived at the gate about 1 hour before departure due to heavy traffic. Attendant was pleasant and did a quick checkin."
Cons: "When you select the meal options in advance through the Copa Airlines site the phrasing of those ptions is not very clear and I was stuck with a choice I didn’t want (“meal with fruits” - it was pretty confusing in English or Spanish - while I assumed perhaps the dessert items would be substituted with fruit, instead they brought me a pretty mediocre fruit platter). They said there was no way to change this. Copa airlines personnel at Panama airport actually were kind of rude about it."
Cons: "I did not like those seat in the middle . They are very"
Pros: "i dont know because i stills waiting for it!!!"
Cons: "no comments because i was supposed to be in ny right now amd im still sitting here at the airport waiting for my flight! because of the people in Venezuela! !"
Cons: "Lack of food"
Cons: "Everything qas good"
Pros: "The staff was friendly, the food was unexpected but welcomed, and the Copa employees were great at staying on top of me and my friend's progress when going through JFK's security almost had us miss our flight."
Cons: "I disliked having to go through security a second time at the gate when we were in Panama. My friend had to chug a water bottle that she had bought at the airport after already going through security."
Pros: "Excelente communication from the front cabin to passengers"
Cons: "Clean restroom"
Cons: "Nothing everything was good"
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Pros: "Everything was great accept"
Cons: "NO WIFI, MAKES NO SENSE. if you love Internet access while you fly Copa isn't the airline for you."
Pros: "Overal a good experience"
Cons: "There's no vegetarian options"
Cons: "no vegetarian options"
Cons: "The departure was delayed, but we arrived at the time that was scheduled in New Yotk."
Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"
Cons: "Crowded. Very scary."
Cons: "We were very pleased with our flight"
Cons: "Crew manners"
Cons: "Food was bad!"
Pros: "The quantity of food was pretty good. The entertainment options very fun."
Cons: "The announcement at 7am could have been avoided. It woke people up."
Pros: "I liked nothing about this flight."
Cons: "The flight was terrible. Poor communication from the airline staff about delay and extensive wait to pick up baggage from New York airport. I highly discouraged any traveler from flying with Aerolineas Argentinas. The food was very bad and the airline crew was unprofessional."
Cons: "All excelent"
Pros: "Plane was great... staff was awesome"
Cons: "Better food would be great"
Pros: "Boarding , They boarded zone 1 and only zone one than zone 2 made for very quick boarding"
Cons: "Food and flight attendants very little service but I think that comes from the airline"
Pros: "Flight staff was very helpful during the flight."
Cons: "Need to offer water on very long fights. There was confusion on what line a person should stand in for boarding."
Cons: "food was very simple, cant say i enjoyed it, just ate to pass time.tv had very few movies and other stuffs as well.seats were too small"
Cons: "Food, time fling chenger to mach no more Aerolíneas Argentinas"
Pros: "The price was competitive compare with other airlines for the end of the year holiday travel."
Cons: "My sit didn’t recline at all it was very uncomfortable the entire trip added to the small space for each sit and from row to row."
Pros: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
Cons: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
Pros: "Terminal was spacious and pleasant. Crew was professional."
Cons: "I am baffled as to why water bottles were confiscated or emptied at the gate. This is the only airport in which I have encountered this after you have passed through security. It is important to stay hydrated on flights and the small cups of water delivered twice during the flight are not sufficient. No indication was given on tickets of what meals would be served. I ended up paying for a dinner in the airport only to be served a dinner at 12:30 am on the flight. It would make more sensed to have a light snack at that hour and a better breakfast served in the morning. The US Customs card handed to me was in Spanish only. An English option would have been good."
Pros: "Basically good and safe flight Food was served twice"
Cons: "Too hot Not enough liquids were served Tried to contact attendant and never got response Pressure upon landing was extremely painful in ears"
Cons: "Outdated plane, poor business class experience: seats malfunctioning , old stuff, average food."
Pros: "The ground staff was very friendly and helpful."
Cons: "Lining up to board is very confusing"
Pros: "Staff was excellent"
Cons: "No reason to have dinner at 1:00 am. Just let us sleep. Too much waste with low-quality food and garbage created."
Pros: "They called me the day before a major snowstorm and moved up the flight. Optionally they would have rescheduled me on a later flight! The flight was timed perfectly to take off as the first flurries fell! Unlike hundreds of other flights I was not stranded or rescheduled!"
Pros: "I loved the attention of the crew, food, entertainment (Argentine films) and the way they did the boarding."
Pros: "Boarding the plane back to front is common sense! Food was decent, the dessert was somehow really delicious."
Cons: "Checking-in in Argentina was chaotic and hard to understand, but they got the job done, apparently they have a system that works for them, but as an outsider it's hard to recognize. Way too many announcements for an overnight flight. They also served breakfast at midnight for some reason? Could just be the awkward time of the flight."
Pros: "good movies"
Cons: "cramped space because I'm very tall. I went to talk to aerolinas that I wanted an emergency seat because of my height but they didn't change the seat and while in flight I saw the seats were empty and moved but was kicked out by crew members who didn't care I was in great discomfort."
Cons: "Boarding in Buenos Aires was an unorganized mess. The seats were very uncomfortable on the plane. Food was bad."
Cons: "We were seated in the front row in order to have our daughter use the bassinet, but there were no bassinets available."
Pros: "Crew were very responsible and respectful."
Cons: "At Ezeiza Airport the Aerolineas Argentinas attendants for the checking were too slow! Food/ dinner very poor. The flight/ pilot was good. Crew was good. At the JFK I have to wait almost 4 hours for the luggage!!"
Pros: "Direct from BA to NYC"
Cons: "Very cramped seats. Limited entertainment selection."
Pros: "Good service and food flight on time"
Cons: "The tiny seat and no much inclination"
Pros: "Departure and arrival on time . Overall hassle free"
Cons: "Least space between my face, knees and seat in front of any plane I've ever been on. Food mediocre, coffee pretty bad. Because of cramped soace I couldnt even eat without getting food on my clothes"
Pros: "A peacefull a quiet fly!"
Cons: "1 hour of delay"
Pros: "Absolutely nothing"
Cons: "Delays, lack of information provided. No English US customs forms?! Extremely uncomfortable. If possible, never flying this airline again."
Pros: "Flight attendants bearly smile at you but overall the service was ok."
Cons: "I was looking to have a warm breakfast but instead the airline went with easy, cheap cold bread and sugar bars. Coffee was not good either. I felt cheated and fat after getting off. Flight attendants bearly smile at you but overall the service was ok."
Cons: "Hi, after made my web check in, i recibe a message of ¨Fligh Cancelation¨ the reason was a workers strike; and even i try to move my schedule, i lost a business meeting in Buenos Aires. Please help me, how i can have a refund, the people of Aerolineas Argentinas told me, to ask to the site where i buy the ticket...."
Cons: "The crew in Ezeiza aerport"
Pros: "Service Food On time"
Cons: "Space berween seats which is as small as in other airlines"
Cons: "I understand I bought a flight in economy, however, to sit for a 12 hour flight the space provided was super uncomfortable and it wasn't enough leg room. I have been on a 5 hour flight to Mexico from JFK with both AeroMexico and Interjet under economy and both airline provided significant leg room. I was disappointed with Aerolineas Argentinas, I was expecting more comfort."
Pros: "Leg room its ridiculous, very very uncomfortable for a 10 hours flight"
Pros: "there wasnt much i liked."
Cons: "i was very sick on the flight and didnt feel good, i had hoped i could be moved being that id be in and out of the bathroom alot, they told me my seat was "close enough" to not worry. it was not. i asked for juice and wouldnt give me any because they had to serve at breakfast so i had to drink water. they leave the whole back row open without people as well as another section closed by curtains but couldnt accomodate me to feel more comfortable, besides the crew was rude. i also really didnt like that when i called to reserve my seats (because for some reason it wouldnt let me do it online) the person on the phone was the worst, she seemed mad because i spoke to her in english instead of spanish, and couldnt give me any of the seats i asked for"
Pros: "All pretty good. Cheerful helpful staff at counter and on flight. The expected half hour departure delay was communicated one week in advance! Very considerate."
Cons: "Some grumpy crew members that obviously did not appreciate being on the special schedule flight departing at 4am. Priority Boarding had only one security check personnel (as oppose to the six people at regular boarding). This made the boarding process very slow. The airline should allocate personal to the priority boarding first and then move them to the regular boarding once priority boarding is complete."
Pros: "Pleasant crew."
Cons: "A bit crowded seats, especially to watch TV screen less than a foot in front of eyes -- not good for eye sight."
Cons: "The seats were so tightly packed that a normal adult can't keep avoid touching the seat in front with their knees. Add to this the crew did *two* beverage passes on an 11hr flight…horrible."
Pros: "Seats were comfortable, plane seemed clean, the atmosphere was calm and quiet, and flight was on time."
Cons: "Food from New York to Argentina was very good. Food from Argentina to New York was a bit stale, coffee was especially poor."
Cons: "not anywhere near enough leg room"
Pros: "Crew was friendly, good selection of movies, easy boarding process"
Cons: "Very uncomfortable seating and headphones. Crew did not come around with water at all during the night"
Cons: "I didn't like my entire experience with aerolineas argentinas I strongly recommend that you avoid flying with them at all cost. Poor customer , horrible attitudes outdated planes zero comfort on the longest leg of the trip. JUST do yourself a favor and don't do it!!"
Cons: "No legroom Pitiful food. No water offered during flight except with meals"
Pros: "Nothing to like"
Cons: "Usually not complaining but not a nice airline"
Pros: "The entire process went well, and the airports in Bariloche and El Calafate were efficient and clean. This was a great flight, especially for tourists wishing to avoid the long bus routes."
Cons: "The food is very basic (not a problem for short flights), but only "gaseosas" (carbonated drinks) or water were offered, and it would be nicer if juices (orange, tomato, etc.) were included in the options. Another minor issue: the inflight wifi was limited to only the onboard entertainment (in other words, no outside internet access) and there were no screens, so you had to have your own wifi device (tablet, phone, etc.) which isn't really a big problem these days, but are things for passengers to consider when comparing to bus routes."
Pros: "The crew was very warm."
Cons: "Seats very tight."
Cons: "Good airline, will fly them again"
Pros: "Very pleasant and professional crew."
Cons: "Food quality can be improved a little"
Pros: "Crew was friendly. First class seats fully reclined."
Cons: "I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired"
Cons: "They bumped 60 of us off the plane with no warning"
Cons: "Poor food"
Cons: "I would like to travel with this airline because is an excellent"
Cons: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."
Pros: "Comfortalble seats with entertainment"
Pros: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."
Pros: "The people were very kind and very respectful."
Cons: "Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!"
Cons: "Awful service. Terrible food. The seats are so uncomfortable and the service rude."
Cons: "Couldn’t check in on line"
Pros: "Aircraft condition, crew professionalism"
Cons: "Boarding process in Lima airport"
Pros: "In-flight entertainment is very good with a good selection of movies and TV shows."
Cons: "Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM."
Pros: "the crew"
Cons: "seats are the worst I had in 40 years of flying. Very narrow, hard and uncomfortable seats. The leg space was fine, but the seats are terrible. I flew inside Peru with Latam and they were great. I doubt I will use Latam for another international flight."
Pros: "Airline misallocated multiple seats to multiple passengers causing great confusion and delay"
Cons: "I needed to change my flight because of a death in the family. To change my flight was more expensive than the initial ticket itself. That is ridiculous. You should not do that to people. There should be a $300 change fee and that's it. At most. The entertainment would be good if I could hear it - but I couldn't. The sound was terrible. Uncomfortable seats. Barely slept. Overal terrible experience. Also turn on the damn entertainment while we are waiting on the tarmac - why wait until we are in the air? Almost every other airline - all the good ones - Emirates, Lufthansa, and other quality airlines - will let you access the in flight entertainment as soon as you sit. But the change cost of the ticket was the most offensive thing. I feel robbed, in a time of tragedy."
Pros: "I flew back on a LAN plane and the experience was nothing short of what i expect from LAN. There isnt a single complaint. thank you."
Pros: "I left a scarf on the plain when we landed in NY. And a lamd team member, Kelly, went out of her way to get it back for me right at the airport, and I did!!!! So helpful and efficient and curtious!!! Thank you!!!"
Cons: "There was a 1hour delay leaving Chile, but they made up some time in the air."
Pros: "Nice flight, nice plane. Food needs improvement"
Cons: "Ridiculous long time standing for boarding. This needs to be improved."
Pros: "more space in coach section, between seats"
Cons: "less space for legs in seats."
Pros: "I loved the whole trip"
Cons: "Everything was great! No complaints!!"
Pros: "The crew was fabulous! Competent and very helpful, even funny when serving food and drinks! I fly very frequently but this was one of the nicest crews I had in years!"
Pros: "Everything except for the middle seat"
Cons: "The middle seat"
Pros: "Plane was huge and comfortable. Lots of movies and shows to pick from. Crew friendly and considerate. Pillow and super comfy blanket. They offered dinner and breakfast on an overnight flight. Only ate egg and it was normal plane food. We landed 30 min early."
Cons: "When my husband and I arrived to Lima airport 2,5 hours before our scheduled flight, we could not check in because flight was overbooked? There was a seat for one of us (we overheard same conversation at counter next to our - 2 passengers, one available seat)... Explanation was they had technical problems with original plane and they had to replace it with smaller one and everybody else used online checkin in last 48 hours...Everybody else used online checkin?! Is that the rule? Last 48 h of my trip in Peru i did not have internet access, but if it's the only way to get your seat, you paid for months in advance, then I would find some solution. At the end, staying persistent in our request,we were on the scheduled flight (some "miracle" happened and we got 2 seats, next to each other, as same as couple from counter next to us)"
Pros: "Mad good"
Cons: "It was swell"
Pros: "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Cons: "Long boarding time...however I realize this was a very large and full flight."
Cons: "Seat space,"
Pros: "were rescheduled for the flight Lima La2800. Scheduled departure 8.40a.m. Delay 2 hours - aircraft maintenance problem!? Still sitting in the plane in Lima."
Cons: "Boarding process was a mess. Not a smooth process at all."
Pros: "Everything. The while team was friendly, from check in on the ground all the way into the air."
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Cons: "Company was not able to understand situation and did not offer solution. I lost my money"
Pros: "The best crew and aervice I have come across in many, many year. The aircraft was really nice and conforatable too."
Cons: "Everything on this flight was amazing, I dare say even perfect."
Cons: "Flight attendants not wiling to help!"
Pros: "Not much."
Pros: "The plane and crew were nice, the food was pretty good for airplane food, they give you wine with your food. Overall one of the better airplanes and quality trip for the prices as one can get"
Cons: "The same things you don't like about all other airplanes, boarding procedures, lines for the bathroom ect"
Pros: "Plane was nice, good entertainment, good onboard staff. Very cool looking interior plane, and service"
Cons: "HORRIBLE pre flight, and in airport staff. Incompetent, zero clue as to handle a delayed flight forced every passenger to hand over passports into communal plastic bags and took them for 2 hours somewhere in the airport unknown to us. I should never have to give up my passport into plastic bags/strangers EVER. They lost my customs paper, and then proceeded to accuse me of "selling it"--They took it after I passed through customs initially and if they put it back in passport after they threw them all in plastic bags- god knows where it is, or who's hands it was in who may have took it. They would not give us food vouchers, or water. They couldn't figure out how to get buses and hotel rooms for people- basic simple business skills-- add number of passengers going to hotel, calculate number of seats per bus and that will get you the number of buses needed--- they couldn't figure that out. I will call and give more detail, I promise."
Cons: "Friendly staff. Took great care of my grandma"
Pros: "Great flight to Peru from NYC on Latam. Comfortable, clean and service was great. I would fly again on this airline."
Cons: "Staff spoke limited English which was a bit of a surprise on a US flight."
Pros: "Boarding was made extremely easy for the tired, seniors, and people with children."
Cons: "The crudeness of some of the Air Hostesses was appalling. The food was unpalatable and no tolerance for people who were lactose intolerant. Narrow aisles, so going to the dirty toilets needed ingenuity!"
Pros: "Everything except the cramped, smallish seating and the narrow cramped aisles."
Cons: "The cramped, small, tiny seats and the narrow cramped aisles."
Pros: "The attention and the entertaining of the flight"
Cons: "I didn't have a wi-fi access in the plane, it would have been amazing and great to comunicate with family and friends that my flight was little delayed due to air traffic. The last thing I didn't like was the super delayed luggage delivery, because I had no energy to wait an appalling 40 minutes after a long flight."
Pros: "crew and cleanliness"
Cons: "Uncomfortable spacing of seats on short flights a nightmare on long hauls. Have to assume the distance between seat and seatback ahead is now a safety issue should an emergency evac. be necessary. Had to argue over an imposed seat change despite holding a 2 hour old agent issued boarding pass. Gate agent plainly lied in claiming an equipment change was making it necessary. At start of trip (1/14), not allowed to board connection and suffered an additional 5hr. layover delay due to baggage transfer problem. No compensation of any type graciously offered for any of the inconveniences."
Pros: "The airline was very clean. The attendants were very nice. The food was excellent."
Pros: "Fast. On time. Great service"
Pros: "Great attendance kind courtesy"
Pros: "Overall, it was easy going"
Cons: "They didn't even provide nuts!! No snacks at all after the long trip."
Cons: "Boarding group announcrments were hard to understand. Aisle were full of people getting settled and nobody could move. Loading back to front makes more sense."
Cons: "food was very spicy. Asian meal was horrible for me & all around me"
Cons: "Needed wheel chair, waited 1/2 hour."
Cons: "I don't like that they board from front to back. it makes more sense after business class To board from the back."
Pros: "On time"
Pros: "United airlines codeshare was horrible. Last minute cancellation and NOT helpful when I called them."
Cons: "I wished there was a snack."
Pros: "Everything went how it should."
Cons: "I have no complaints so far"
Pros: "Good it was."
Cons: "El vuelo se atraso"
Cons: "Waited too long to land"
Cons: "Had to pay if you wanted to watch regular tv."
Cons: "After getting pushed back 3 times it finally got canceled and left me and 4 other strangers to drive back home so I wouldn't miss work. Another not being late to work in the military is not good to go."
Cons: "Weelchair service is bad"
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Cons: "The wi fi did not work"
Cons: "G hj j"
Pros: "Staff courtesy was outstanding. This is my 2nd trip with United Airlines. Much success to your United in the years ahead. Ritza"
Pros: "Professional service and on time departure"
Pros: "Everything was on time"
Cons: "Seat cushion uncomfortable, seat back wouldn't stay forward"
Pros: "Ride was good. Attendants were good. Other passengers were cooperative and compliant."
Cons: "This plane, as most others nowadays, was cramped for space."
Cons: "The area around me was very dirty. Made me a bit uncomfortable"
Pros: "Courteous and friendly employees..helpful"
Pros: "We had a delay and everyone was very helpful!!"
Pros: "Flights were on time..."
Cons: "A caramel waffle is definitely better than salted pretzel sticks but the airline should at least offer chips or cookies."
Pros: "Absolutely Nothing!"
Cons: "The whole nightmare of flying on United worst travel ever. never again"
Pros: "My co flyer"
Cons: "Departing do late, and this is the second time on a row"
Cons: "A lot of turbulence but what can you do."
Pros: "Very efficient and timely"
Cons: "The tv and movie did not work"
Pros: "The complimentary movie, and the incredibly nice service."
Pros: "Employees were very nice Very easy to board/check in"
Pros: "The new planes are great."
Pros: "On time!"
Cons: "No complaints"
Cons: "Checked luggage took close to 45 mins to arrive"
Pros: "I was very disappointed for the price I paid I expected a bit more of everything there"
Cons: "paying for baggage no food service"
Airlines flying from Santa Cruz de la Sierra to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santa Cruz de la Sierra to New York
Masks required on board, masks provided on flights from Santa Cruz de la Sierra to New York
Social distancing seating
Middle seats unavailable to book on flights from Santa Cruz de la Sierra to New York
Testing for antibodies, testing for symptoms for flights from Santa Cruz de la Sierra to New York
Waiving of change fees. Search flexible flights from Santa Cruz de la Sierra to New York