SCL - NYC

$280 Find Cheap Flights from Santiago to New York

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Santiago to New York departing on 10/21. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to New York

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Santiago to New York.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Santiago to New York.
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Cheap Flights from Santiago to New York (SCL-NYC)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Santiago to New York that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Santiago to New York

Wed, Aug 20 - Tue, Aug 26
Avianca Logo
2:30 pm - 1:59 pmSCL-JFK
23h 29m1 stop
Avianca Logo
3:35 am - 10:30 pmJFK-SCL
18h 55m2 stops
$532Avianca
Find Deal
Wed, Aug 20 - Wed, Aug 27
Avianca Logo
2:30 pm - 1:59 pmSCL-JFK
23h 29m1 stop
Avianca Logo
7:45 am - 10:30 pmJFK-SCL
14h 45m1 stop
$534Avianca
Find Deal
Wed, Aug 20 - Tue, Aug 26
Avianca Logo
2:30 pm - 1:59 pmSCL-JFK
23h 29m1 stop
Avianca Logo
3:50 am - 10:30 pmJFK-SCL
18h 40m3 stops
$535Avianca
Find Deal
Fri, Sep 12 - Wed, Sep 17
 Logo
4:35 am - 7:02 pmSCL-LGA
39h 27m2 stops
 Logo
10:55 pm - 2:45 pmLGA-SCL
38h 50m2 stops
Fri, Aug 29 - Sun, Aug 31
Copa Airlines Logo
11:29 am - 3:56 amSCL-JFK
16h 27m1 stop
Copa Airlines Logo
2:19 am - 7:20 pmJFK-SCL
17h 01m1 stop
$554Copa Airlines
Find Deal
Sun, Aug 10 - Tue, Aug 19
 Logo
3:35 am - 11:47 amSCL-JFK
32h 12m2 stops
 Logo
7:45 am - 10:30 pmJFK-SCL
14h 45m1 stop
Thu, Aug 28 - Thu, Sep 4
Copa Airlines Logo
2:26 am - 12:46 amSCL-JFK
22h 20m1 stop
Copa Airlines Logo
2:19 am - 11:04 pmJFK-SCL
20h 45m1 stop
$574Copa Airlines
Find Deal
Tue, Oct 28 - Mon, Nov 3
United Airlines Logo
9:45 pm - 3:00 pmSCL-EWR
18h 15m1 stop
United Airlines Logo
8:10 am - 8:50 amEWR-SCL
22h 40m1 stop
$654United Airlines
Find Deal
Tue, Oct 28 - Mon, Nov 3
United Airlines Logo
9:45 pm - 12:30 pmSCL-LGA
15h 45m1 stop
United Airlines Logo
7:55 pm - 8:50 amLGA-SCL
34h 55m1 stop
$654United Airlines
Find Deal
Thu, Dec 25 - Wed, Jan 7
Delta Logo
9:30 pm - 11:07 amSCL-EWR
15h 37m1 stop
Delta Logo
12:05 pm - 7:00 amEWR-SCL
16h 55m1 stop
$715Delta
Find Deal
Expert advice

Expert advice for your flight from Santiago to New York

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
LATAM Airlines

LATAM's Premium Business offers 1-2-1 configuration with 77” long beds for comfort.


LATAM Economy offers LATAM+ seats with up to 35” pitch for extra comfort.

Delta

Delta One features lie-flat seats with privacy doors on select aircraft.


Delta's Wi-Fi offers free messaging on international flights for SkyMiles members.

Read more about Deltaby Stefanie Waldek
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on LATAM Airlines

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Useful Info

KAYAK's insights & trends for Santiago to New York flights

Get data-powered insights and trends into flights from Santiago to New York to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest Santiago to New York flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from Santiago to New York.

Our data shows that the cheapest route for a return flight from Santiago to New York cost $385 and was between Santiago (SCL) and New York John F Kennedy Intl Airport (JFK). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $385.

What’s the cheapest day of the week to fly from Santiago to New York?

The average price of all round-trip flights from Santiago to New York clicked on KAYAK for each day over the last 12 months.

When flying from Santiago to New York, you should consider leaving on a Wednesday and avoid Fridays if you are looking for the best rates. For your return to Santiago, you’ll find the best rates on Wednesdays and the most expensive ones on Saturdays.

What is the cheapest month to fly from Santiago to New York?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Santiago to New York, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Santiago to New York is November, where tickets cost $632 (return) on average. On the other hand, the most expensive months are January and July, where the average cost of round-trip tickets is $851 and $758 respectively.

Can I save money by flying with a layover from Santiago to New York?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 3 stops layover the cheapest option at $899 on average.

How far in advance should I book a flight from Santiago to New York?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Santiago to New York, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Santiago to New York, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 23 weeks before departure.

Good to know

Low seasonJanuary
High seasonDecember
Cheapest flight$280
Best time to beat the crowds but there is an average 18% increase in price.
Most popular time to fly with an average 3% increase in price.
Flight from Santiago to New York LaGuardia Airport

When to book flights from Santiago to New York

Are your dates flexible? Find out the best times to travel from Santiago to New York based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Santiago to New York

  • Which New York airport should I fly into from Santiago?

    New York is serviced by three main airports, John F. Kennedy Airport (JFK), LaGuardia Airport (LGA), and Newark Airport (EWR). If you want to fly direct, then you will need to fly into JFK airport. American Airlines flies into both JFK and LaGuardia airports. If you open your search to both airports, you will have more options of flight times and may even save money.

  • What is the most sustainable way to fly from Santiago to New York?

    When it comes to CO2 emissions, the best way to reduce your impact is by flying direct. Delta, Avianca, and LATAM Airlines all offer nonstop flights. Another option would be an airline that invests in sustainability projects. American Airlines has Cool Effect, which is a program that allows travelers to donate to offset their carbon emissions.

  • Do I need a visa to travel from Santiago to New York?

    American citizens and passport holders will not need a visa to return to the US. However, you will need to claim anything that you will bring in from outside the country. Travelers from countries other than the US may have to acquire a visa before entering the country. Check official government websites for the most accurate information.

  • How do I get from New York Airport to the city center using public transportation?

    If you are flying into JFK Airport, the AirTrain is the most affordable way to get downtown. Take the train to the Jamaica Station or Howard Beach stops, where you will be able to connect to other trains and buses around the city. If you are flying into LaGuardia, you will actually be a bit closer to downtown. From here, you can take the LaGuardia Link Q70, which is a free bus that travels nonstop from the airport to several subway lines taking into Manhattan. The LaGuardia Link runs nonstop, and take about 10 minutes to reach the subway.

  • What is the cheapest flight from Santiago to New York?

    In the last 3 days, the lowest price for a flight from Santiago to New York was $280 for a one-way ticket and $532 for a round-trip.

  • Do I need a passport to fly between Santiago and New York?

    Yes

  • Which airports will I be using when flying from Santiago to New York?

    Santiago is served by only 1 airport and there are 3 airports in New York. You will leave Santiago from Santiago Arturo Merino Benitez and you will be arriving in New York at one of these airports: Newark, New York John F Kennedy Intl, or New York LaGuardia.

  • Which aircraft models fly most regularly from Santiago to New York?

    The Boeing 787-8 Dreamliner is the aircraft model that flies most regularly on the Santiago to New York flight route.

  • Which airline alliances offer flights from Santiago to New York?

    oneworld, and SkyTeam are the airline alliances operating flights between Santiago and New York, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from Santiago to New York?

    There are nonstop flights from Santiago to New York on a daily basis.

  • Which is the best airline for flights from Santiago to New York, Delta or LATAM Airlines?

    The two airlines most popular with KAYAK users for flights from Santiago to New York are Delta and LATAM Airlines. With an average price for the route of $784 and an overall rating of 8.0, Delta is the most popular choice. LATAM Airlines is also a great choice for the route, with an average price of $824 and an overall rating of 7.5.

  • How does KAYAK find such low prices on flights from Santiago to New York?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Santiago to New York.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Santiago to New York?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Santiago is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Santiago to New York?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Santiago with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Santiago to New York?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Santiago up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Santiago to New York

  • Looking for a cheap flight? 25% of our users found flights on this route for $549 or less one-way and $704 or less round-trip.
  • Delta, Avianca, and LATAM Airlines all offer nonstop flights from Santiago – Arturo Merino Benítez International Airport (SCL) to New York (NYC).
  • Panama City (PTY) on Copa Airlines, Miami (MIA) with American Airlines, Lima (LIM) with Delta Air Lines, and Bogotá (BOG) on Avianca are the most popular stopovers along this route.
  • If you need more time to think before booking your flight, Copa Airlines offers a PriceLock feature, which allows you to lock in the current price for up to 7 days.
  • For more flexibility with your travel plans, you might consider booking the Top fare with LATAM Airlines, which allows you to change your flight with no fee. The Fully Flexible fare with American Airlines also allows free flight changes, up until the day of departure.
  • Travelers on all major airlines with any dietary restrictions can request a special meal up to 24 hours in advance of their flight. Certain airlines, like American and LATAM, offer more upscale menu options for Premium and Business class passengers. LATAM offers regional dishes developed by female chefs to their Premium Economy passengers.

Prefer to fly direct from Santiago to New York?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Santiago Arturo Merino Benitez to New York.
Find which airlines fly direct from Santiago Arturo Merino Benitez Airport to New York, which days they fly and book direct flights.

Direct departures

Santiago Arturo Merino Benitez to New York

Monday

LATAM Airlines

LATAM Airlines

Tuesday

LATAM Airlines

LATAM Airlines

Wednesday

LATAM Airlines

LATAM Airlines

Thursday

LATAM Airlines

LATAM Airlines

Friday

LATAM Airlines

LATAM Airlines

Saturday

LATAM Airlines

LATAM Airlines

Sunday

LATAM Airlines

LATAM Airlines

See more direct flights

Direct returns

New York to Santiago Arturo Merino Benitez

Monday

LATAM Airlines

LATAM Airlines

Tuesday

LATAM Airlines

LATAM Airlines

Wednesday

LATAM Airlines

LATAM Airlines

Thursday

LATAM Airlines

LATAM Airlines

Friday

LATAM Airlines

LATAM Airlines

Saturday

LATAM Airlines

LATAM Airlines

Sunday

LATAM Airlines

LATAM Airlines

See more direct flights

Reviews of the top 5 airlines serving from Santiago to New York

 
See real verified KAYAK customer reviews for airlines flying from Santiago to New York. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Santiago to New York? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7963 reviews
8.5Crew
8.2Boarding
7.9Entertainment
7.9Comfort
7.3Food
Airline reviews

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

2.0 MediocreJacob, Jul 2025STL - LGA
Read more Delta reviews

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.

I like for how they process during check in. It was very smoothly.

Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.

Boarding was tough as we had to take a bus out to the plane and walk up a lot of stairs. Difficult with heavy carry-ons that said I got an entire empty row of seats, which was excellent for an international flight. Food was very mediocre but happy with the comfort so not complaining.

After I checked in, I realized we had no seat assignment. It said they would be assigned at the gate. This was really frustrating because I usually use a lounge before flights, but I couldn't because I had to be at the gate to ensure we got our seat assignments. The gate agent arrived an hour before the flight left. I was the first one up to ask about seat assignments. She told us to wait for names to be called. Dozens of other passengers were paged, but we were not. Finally, I asked my husband to ask. He went up and was also told to wait. About 10 minutes later, they called for boarding. We still had not been told our seats. We went back to the desk and they were in a panic, saying we actually weren't on that flight. Then they made an announcement telling the stand by passengers to not board (in case we needed their seats). It was so stressful and unprofessional. Finally they gave us our seats. I have no idea what happened and why the two desk agents seemed to have conflicting ideas about our seats, whether we were on that flight etc.

Subject: Complaint Regarding Disrespectful Behavior by Delta Air Lines Staff at Boarding Gate Dear Delta Air Lines Team, I am writing to formally file a complaint regarding the behavior of a staff member at the boarding gate today, May 14, 2025, at Las Américas International Airport. While we were preparing to board flight DL-1829 to New York, scheduled for 2:28 PM at gate T-11, we were informed that the aircraft was experiencing water system issues and that passengers were advised to use the restroom before boarding. I politely approached one of the Delta staff members to ask whether the lavatory would be partially or completely unavailable during the flight, as I am traveling with a baby in my arms. The employee’s response was extremely rude and arrogant. He replied, in an unnecessarily hostile tone, something along the lines of: “It’s either that or we cancel the flight — do you want us to cancel the flight?” This response lacked any empathy or professionalism. I understand that technical issues can arise, but that does not excuse such inappropriate treatment of passengers. I felt deeply disrespected and disappointed by the interaction. I sincerely hope appropriate measures are taken, and that all staff members receive the necessary training to treat passengers with courtesy, especially in delicate situations like this one.

This is speaking of the original flight leaving on April 30th(DL 1957) not the rebooked the following morning DL 9887. On April 30th, it was unusually crowded at Sangster International Airport (MBJ) the morning my mother and I arrived for our flight. She had to exceedingly long time for a wheelchair, once a wheelchair attendant arrived to take us to thru immigration and security then to go to gate the flight was boarding. We stayed on board for 3 1/2 hrs until the flight crew notified the passengers that flight indefinitely delayed so we had to stay by gate area. Before that my mom had to wait an additional 20-30 mins to deboard the plane. Was given food vouchers, by the time I came back the gate agents said the flight was gonna to reboard, so all the wheelchair passengers lined up. We waited an additional 45 mins, while I received a notification from kayak that the flight was cancelled. And on my delta app updated that flight was being detoured to Miami then from Miami back to JFK. We boarded the plane started to eat, then the flight crew notified us the flight was indeed being detoured & that how come the gate agents didn’t notified the passengers. We stayed on board for another 30-40 mins then was told by the captain that they tried all avenues to get the passengers back to JFK but the crew couldn’t continue the journey and the flight was cancelled. So we deboarded the plane again. Was told that we were going to be setup in hotels for the night. The hotel that we setup to go to wasn’t suitable for my mother’s needs and requested one nearby we were located in Jamaica. So any we had called a taxi to come to take us back where we stayed in Jamaica, that we had to pay out of own pockets.

Delayed take-off. Very small plane so very scary with lots of bumps during the flight. Would never fly Delta on short flights in small 80 seaters plane again! Felt relieved when landed.

It’s a delta flight operated by LATAM. The whole ticket sale is a mess, delta changed my flight but didn’t update it in LATAM system, I couldn’t get my boarding pass, it took me hours to resolve this issue with delta. I had to change my travel plan. No apology from Delta even though it’s their fault.

Boarding was done by woman who insisted on strict standing in line policy; food was ok; entertainment minimal

entertainment was not good; the shoulder strap on Business class seat did not sit well across the body (more like across the neck); the food was not hot and the special meal promoted by insert in the menu was not available to us

The boarding and new bag drop-off process was confusing and causing massive delays.

Wider seats, better seat cushions, (I felt like there was a board I was sitting on). I had the chicken to eat but It neither tasted nor looked like chicken. The fruit was good.

I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.

Delta has an outstanding service. They are courteous and punctual most of the time. The flight departed a half hour late but we arrived 15 minutes early.

Not sure why there are so many security checks at this airport. Consistently annoying showing passport over and over, checking carryons at gate all the while trying to make tight connection. Basically it was uncomfortable crowded cabin with meidiocre service

Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima

Plane never left the ground. Mech issues - entire trip was rerouted through united.

Had to go through security at the gate again. Had to take off shoes and go through the whole thing again even though we have global entry. They asked us to check in items bought at duty free during our layover and since we checked our luggage at the original departure airport, they forced us to check in a small backpack. None of this ever happened with other airlines. In addition, no vegetarian food option and no snacks during a 7 hr flight. Luggage limits are unusually small. This is unacceptable. Will NEVER fly Copa again and will tell friends and family to avoid this airline.

Seats not reclining, no vegetarian food option, no snacks. 7.5 hr flight should have been more comfortable. Luggage limits are unusually small. Will never fly Copa again and will tell friends and family to avoid this airline.

We paid extra with copa for seats near one another The plane was changed and we lost our seats We were all Separated. We have not received a refund for our seats despite emailing and calling.

It was ok. However, the food was quite poor since I don't eat pasta.

Tell people to remain in their seats during the meal/beverage distribution. Enforce boarding by group numbers. No one was checking. Tell people to turn their electronics speakers off. Bigger cups for drinks.

There was no individual at the front check in when I arrived. I waited for at least 15 minutes and walked around asking security/janitors if they could help and they did not have a solution. So I had to take my checked bag through security and they threw away some of my items. I ended up making it to the gate only a few minutes before it closed due to my waiting for an agent at check in.

We were in transit from Lima (flight at 1.10am) and we were in stand by in our flight from Panama to Washington. We wait from 4.30 am to 18.30pm in the Airport. The company give us 2 x 15 dollars for eat during the day and a personnal travel voucher of 400 dollars each. Do they buy food one time something in the Airport ??? And one of us live in France so the voucher is not usable. More than 24 hours travel !! And our place were near the toilets, with 8 children around us. The boy behind my seat stamped his feet on my back all the flight. Really Wonder full ! So we are totally unhappy with our travel. Thanks Copa Airlines....

My flight delayed and i misss the connection they send me to orlando no to tampa i have to pay a uber to my house

I upgraded myself to Business Class at the last minute so I had a DREAMS window seat. Seeing as I've never flown Business before everything was novel and fun for me and it made the 7 hour flight much more enjoyable for sure.

No headphones given for inflight entertainment. I missed my flight from the previous day and the customer service agent tried to extort an additional $100.00 US from me for missing my flight. Really?!

A cookie and a soda, packed like sardines, will never be a positive experience. Also, boarded a 5:30 flight at 7:45pm

Whenever a passenger purchase a ticket his advantage number should automatically to his information. It's not everyone remember the number. You request for your number and American airline agent say they will email it....and they never email anything and you loose your mileage just because you don't remember your number. It should automatically go your information and associate with your email account at all times

The flight was two hours late to take off. The captain kept making announcements in English, but the volume on the speakers was low and we could not hear him. The flight attendant’s French translation was loud and clear, but we couldn’t understand French. The crew was nowhere to be found to relay what the captain was announcing. Very frustrating experience. American has to do better.

Paid $35 and not able to access the internet at all.

Boarding took forever, the plane was cramped and cold, and the seatbelt song came on constantly throughout the red eye flight with a loud pre-recorded message playing each time

Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay

Flight was delayed bc of mechanical issue. New plane had different configuration so some seats had to be switched. They called all passengers who needed new boarding cards. They did not call us so we thought our seats were the same and fine. When we boarded they informed us our receipts had changed and we are now all sitting separate and in the back row. Both my daughters had meltdowns and started to cry and once we got on the flight, we figured out how we could sit closer to each other, but this was very upsetting.

You ant watch TV if you don't have a device, the seats have more space, and the snacks are different.

Flight was empty so had a whole row to myself. Still had to wait to get the bag due to the negligence at Palm Springs departure.

Amazingly comfy flight - I had upgraded for a reasonable price and it was worth it. The food also was good.

why did we have to go through security mid flight

The incoming plane was late and no information was shared. They even announced we would board in 10 muntes 40 minutes prior to the plane arriving, and the website said until takeoff that we had taken off an hour earlier

The chicken that was served in business class was cold!

I receive a service for what I pay, so it is fair.

i think the flight was late because they were so strict about measuring everyone's personal items to try and charge them $119. It was really petty and made us late.

A few years ago long flights 6 hours or so used to have video screens and they offered ear phones. The food cart used to come and drinks. Now absolutely nothing. Avianca is as bad as Spirit Airlines. Avianca will now be my last choice when booking my next flight.

Terrible, We had to stay in Bogota for two days due to weather but the airline did not provide for the same day flight. Only two days later

Purchased a business class ticket and got a economy seat with center seat blocked they call it business. 3100usd ticket on a flight where economy costs 500usd The biggest scam insult have had on a regular airline. Avianca should be in the low cost category and kicked out of Star Alliance. I want the difference to be credited. Ets see what Avianca does. No reply so far. Avianca = low cost airline. Beware

Flew with our two children. Paid $380 to check two bags (one was overweight). They then left the bags behind on Sunday, December 21st, with all our family’s clothes and family Christmas presents. When we arrived at our destination they told us the bags had not arrived, and they thought (but didn’t know) they were still in Boston, but that there’d be a flight the next day and the bags would arrive the next day. The next day we found out there was no flight, now we’re hoping we get our bags before we fly back out. Meanwhile, trying to get any engagement or accurate information is a waste of time. The folks at the call center are just gatekeepers, who can’t connect with any departments that actually do things to solve a problem. Getting information is made deliberately difficult. My biggest regret is that I’ve had a number of awful experiences with Avianca traveling between the US and Colombia, and still let myself get suckered into buying these tickets because the schedule was great. Never again.

I paid over $200 for seat selection for these flights and I was still stuck on long international flights in seats that do not recline and do not have the head support cushion. At this point basically all airlines have those for all seats, and this really took me by surprise and made me not ever want to travel on Avianca. The Kayak agent who called me for the seat selection (Donovan) was courteous, but it seems the system for this doesn't work. I was offered seat selection, for the $200+, but without being able to see what I was selecting, with no guarantee where I'd be...and then I still ended up in terrible seats. On my way to, and especially after, a very intense business trip, the seat situation really soured my experience.

Everything you need to know for your flight from Santiago to New York

Information on your arrival and departure airports

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