The airline overbooked, gave my seat away, and left me stranded for a day without my luggage. Was not aware before buying the flight that you must pay for all baggage. Poorly run and not accommodating.
If the flight goes to a country like Dominican republic that spikes Spanish language someone from the crew need to talk Spanish language for safety reasons. If not the crew need to understand that people do not understand what they are saying, but do understand when your saying the F word. Crew need to be more patient with old people they just don't know.
Crapy planes, seatd dont recline, tray too small, seats not comfy too stiff. Flights are always delayed. Im glad i didnt have luggage because bags are way too expensive. If you think you got a good deal on an spirit flight well think again because you will need to add 50 per bag.
They make you pay for everything on the back end and they don't even give you a cup of tea without paying for it. Took 45 minutes to drop off bags that then didn't even arrive! No one could tell me the whereabouts of the luggage on the ground. No one would answer phone in corporate or return messages. No one at destination would answer the phone either. The bags showed up days later with a tag that said, "super duper sorry." How about a super duper refund?
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